Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Regional lock - music unavailable

Solved!

Regional lock - music unavailable

Hi, I'm a big fan and supporter of Spotify (going back to the very beginning) but I am pretty upset about the regional lock that does not allow me to stream the latest albums of my favorite artists because it is unavailable to me (although available in that country, I live elsewhere) and if I choose to use a link I end up at the album but I am not entitled to play it (it's all in gray). That also goes to play lists. Can you give permission to your premium users to enjoy the global play list and not only pre selected artists? What is this regional lock for? Thanks, Adrian
Reply

Accepted Solutions
Marked as solution

Hey @AdrianHK and welcome to our Community!

 

This is down to licensing laws across different countries: https://support.spotify.com/problems/#!/article/Content-missing. Thanks for the comments. We'll make sure they're passed on to the relevant folks.

 

Take care 🙂

 

View solution in original post

3 Replies
Marked as solution

Hey @AdrianHK and welcome to our Community!

 

This is down to licensing laws across different countries: https://support.spotify.com/problems/#!/article/Content-missing. Thanks for the comments. We'll make sure they're passed on to the relevant folks.

 

Take care 🙂

 

Thank you Erika for your swift reply 🙂

All the best

You're welcome @AdrianHK!

 

Give us a shout if you ever need us again. We're just a message away 🙂

Suggested posts