Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: gray

Labels

Forum Posts

My 2022 Spotify Wrapped top songs changed

PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify wrapped playlist changed from the day it was released. At least two of my t...

  • Visitor
  • RifahShanjihad
  • Casual Listener
  • 4745 Views
  • 38 replies
  • 9 likes
  • 4745 Views
  • 38 replies
  • 9 likes

Explicit content

It's great to hear music as the artist intended it to be heard, this means Spotify can sometimes include explicit content. We recommend looking out for the EXPLICIT tag on any releases (E on the web player).Note: Our explicit content tags are applied...

  • Community Manager
  • Community Manager
  • Joan
  • Moderator
  • 73341 Views
  • 86 replies
  • 39 likes
  • 73341 Views
  • 86 replies
  • 39 likes

Solved!!Superuser Contribution Tons of music suddenly unavailable after using local files on Windows

My Question or IssueAfter trying to play three or so local audio files (Windows 10), many, many tracks are now grayed out. I realize that the app may have blocked local files that it for some reason detected as being illegitimately obtained, but Spot...

  • Visitor
  • My Question or Issue After trying to play three or so local audio files (Windows 10), many, many tracks are now grayed out. I realize that the app may have blocked local files that it for some r...
  • user-removed
  • Not applicable
  • 90 Views
  • 2 replies
  • 0 likes
  • gray
    Grayed out
    grey
    greyed out
    local
    local files
    unavailable
  • 90 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Regional lock - music unavailable

Hi, I'm a big fan and supporter of Spotify (going back to the very beginning) but I am pretty upset about the regional lock that does not allow me to stream the latest albums of my favorite artists because it is unavailable to me (although available ...

  • Regular
  • ...ecause it is unavailable to me (although available in that country, I live elsewhere) and if I choose to use a link I end up at the album but I am not entitled to play it (it's all in gray). That a...
  • Erika
  • Roadie
  • 7579 Views
  • 3 replies
  • 3 likes
  • gray
    not playing
    Premium
    Regional lock
    unavailable
  • 7579 Views
  • 3 replies
  • 3 likes