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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: Web Player

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 54533 Views
  • 46 replies
  • 105 likes
  • 54533 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 252204 Views
  • 2351 replies
  • 1904 likes
  • 252204 Views
  • 2351 replies
  • 1904 likes

Solved!!Superuser Contribution Certain songs have disappeared and are no longer available. What happened?

Certain songs are gone. Case in point, "A Little Bit of Bad" by NRBQ and "The Sun Ain't Gonna Shine Anymore" by The Walker Brothers. Any clue??

  • Newbie
  • Certain songs are gone.  Case in point, "A Little Bit of Bad" by NRBQ and "The Sun Ain't Gonna Shine Anymore" by The Walker Brothers.   Any clue??
  • 336CT
  • Visitor
  • 25824 Views
  • 23 replies
  • 1 likes
  • Web Player
  • 25824 Views
  • 23 replies
  • 1 likes

[Web Player] Bring back Blood On the Dance Floor

Blood On the Dance Floor has been removed for content, but you keep Michael Jackson, Chris Brown, and others with hateful, violent, sexual content. I do not believe it's fair that Blood has been removed when you keep Michael freaking Jackson with his...

  • Newbie
  • Blood On the Dance Floor has been removed for content, but you keep Michael Jackson, Chris Brown, and others with hateful,  violent, sexual content. I do not believe it's fair that Blood has b...
  • starkid
  • Casual Listener
  • 190 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 190 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Web Player] Discover Weekly playlist spam

Instead of the Spotify playlist "Discover Weekly", I am getting this playlist which is not the official one. Besides the fact that this is spamming my playlist, this is also interfering with smart devices integration, because when I say "Play Discove...

  • Visitor
  • Instead of the Spotify playlist "Discover Weekly", I am getting this playlist which is not the official one. Besides the fact that this is spamming my playlist, this is also interfering with smart de...
  • Alex
  • Spotify Legend
  • 2124 Views
  • 33 replies
  • 15 likes
  • Web Player
  • 2124 Views
  • 33 replies
  • 15 likes

Singles appear in Album as a separate song! (Annoying)

So basically i have noticed that if you save a single it registers on spotify as a song (obviously) but if that single is also in an album (usually is) it registers the album song seperately to the actual single. which means that if i save vince stap...

  • Newbie
  • So basically i have noticed that if you save a single it registers on spotify as a song (obviously) but if that single is also in an album (usually is) it registers the album song seperately to the a...
  • Tahmeed_Arnob
  • Newbie
  • 1219 Views
  • 1 replies
  • 4 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • 1219 Views
  • 1 replies
  • 4 likes

[Web Player][Playlists] Create Spotify Playlists with City Sounds and Rain Sounds in the City

Hello!I've noticed that there is not a spotify playlist with city sounds or rain falling in the city even though there are a lot of great sounds which have been published on Spotify.Could your spotify editors create playlists with these sounds ?

  • Newbie
  • Hello!I've noticed that there is not a spotify playlist with city sounds or rain falling in the city even though there are a lot of great sounds which have been published on Spotify.Could your spotif...
  • Billy-J
  • Spotify Star
  • 278 Views
  • 1 replies
  • 4 likes
  • Playlists
    Web Player
  • 278 Views
  • 1 replies
  • 4 likes

[Web Player][Other] Lyrics for Spotify Web Player

The new Spotify Lyrics feature is great, but it would be really nice to be able to use on the Spotify Web Player. It's on the desktop app, why is it so hard to bring it to the web version?

  • Regular
  • The new Spotify Lyrics feature is great, but it would be really nice to be able to use on the Spotify Web Player. It's on the desktop app, why is it so hard to bring it to the web version?
  • MattSuda
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 276 Views
  • 1 replies
  • 0 likes

[Web Player][Other] STOP PLAYING CHRISTMAS COMMERCIALS IN OCTOBER

I'm turning Spotify off and listening to You tube because if I hear another grocery store commercial with Christmas jingles in it in October!

  • Newbie
  • I'm turning Spotify off and listening to You tube because if I hear another grocery store commercial with Christmas jingles in it in October!  
  • 185 Views
  • 0 replies
  • 0 likes
  • Other
    Web Player
  • 185 Views
  • 0 replies
  • 0 likes

[Web Player][Discover] Add these Arctic Monkeys B sides URGENT

Hey! I think you should add these Arctic Monkeys b-sides to the platform. -Choo Choo-Waiving bye to the train or the bus-Knock a door run -Love machine (Girls Aloud cover)-Curtains closed AM fans would LOVE IT!!!

  • Visitor
  • Hey! 🙂 I think you should add these Arctic Monkeys b-sides to the platform.   -Choo Choo -Waiving bye to the train or the bus -Knock a door run  -Love machine (Girls Aloud cover) -Cu...
  • 349 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 349 Views
  • 0 replies
  • 0 likes

Avoiding distressing songs

I heard someone screaming in distress and suffocating, freaking me out; then I realised it was coming from my speaker, where Spotify was playing. I had tried to get some background music going while I worked, but wow, 5 minutes later and the sound of...

  • Music Fan
  • I heard someone screaming in distress and suffocating, freaking me out; then I realised it was coming from my speaker, where Spotify was playing. I had tried to get some background music going while ...
  • 227 Views
  • 0 replies
  • 2 likes
  • Other
    Web Player
  • 227 Views
  • 0 replies
  • 2 likes

[Web Player][Radio] Bug with sharing song radio

Today my friend tried to share me a radio station started off of a particular song. I noticed that when I opened the playlist in Spotify (signed in) the playlist was different than the link preview. If I opened the playlist in the web browser where I...

  • Casual Listener
  • Today my friend tried to share me a radio station started off of a particular song. I noticed that when I opened the playlist in Spotify (signed in) the playlist was different than the link preview. ...
  • JeffK3
  • Newbie
  • 311 Views
  • 1 replies
  • 1 likes
  • Radio
    Web Player
  • 311 Views
  • 1 replies
  • 1 likes

[Web Player] Dakota Access Pipeline Ads

Spotify, please stand for something and stop sharing propaganda petroleum ads from powerful industries that are desperately hanging on to the status quo while standing in the way of climate reform and shifting how we live, build, and work in society.

  • Visitor
  • Spotify, please stand for something and stop sharing propaganda petroleum ads from powerful industries that are desperately hanging on to the status quo while standing in the way of climate reform an...
  • OneByBoo
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 290 Views
  • 1 replies
  • 0 likes

[Web Player][Other] Acoustic sketches

Phil Keaggy has acoustic sketches 2 b u t ... where is the 1st? I'd like to save metamorphosis to my Playlist

  • Visitor
  • Phil Keaggy has acoustic sketches 2 b u t ... where is the 1st? I'd like to save metamorphosis to my Playlist 
  • Billy-J
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 402 Views
  • 1 replies
  • 0 likes

How to code to get random song from user from folder from playlist?

Hello , I am trying to create a code (nodeJS) to get the url of a random song.. This song is picked random from my folder wich contain playlists ( my account>>>Main folder >>> folders of playlists >>> playlists >> Song url (http)If someone have an id...

  • Newbie
  • Hello ,   I am trying to create a code (nodeJS) to get the url of a random song.. This song is picked random from my folder wich contain playlists ( my account>>>Main folder >>&...
  • landonharris88
  • Composer
  • 1593 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 1593 Views
  • 1 replies
  • 0 likes

Option to disable French recommendations for Canadian subscribers

Ever since I moved from the U.S. to Canada, I have constantly gotten French recommendations for music on my "Browse" page and in song recommendations. I don't have any 'liked' French songs, I don't speak French, and I don't particularly like the soun...

  • Newbie
  • Ever since I moved from the U.S. to Canada, I have constantly gotten French recommendations for music on my "Browse" page and in song recommendations.   I don't have any 'liked' French songs,&...
  • nilexys
  • Newbie
  • 1927 Views
  • 4 replies
  • 24 likes
  • Desktop
    Mobile
    Web Player
  • 1927 Views
  • 4 replies
  • 24 likes

[Web Player][Music] Chanson Empire state of minds

bonjour,je ne trouve pas la version original de la chanson EMpire State of minds d'Alicia Keys et Jay'Zpouvez-vous faire un ajout SVP?

  • Casual Listener
  • bonjour, je ne trouve pas la version original de la chanson EMpire State of minds d'Alicia Keys et Jay'Z pouvez-vous faire un ajout SVP?  
  • osornios
  • Spotify Star
  • 941 Views
  • 3 replies
  • 0 likes
  • music
    Web Player
  • 941 Views
  • 3 replies
  • 0 likes

Track Missing

Hey Spotify, I was wondering why the track "Angels Brought Me Here" by Guy Sebastian is no longer available here in Spotify. I was able to play it last Sunday (March 11, 2018), then the track stopped and the app crashed. I went to search it again but...

  • Regular
  • Hey Spotify, I was wondering why the track "Angels Brought Me Here" by Guy Sebastian is no longer available here in Spotify. I was able to play it last Sunday (March 11, 2018), then the track stopped...
  • jaysoncastle
  • Regular
  • 721 Views
  • 4 replies
  • 0 likes
  • Android
    Desktop
    Web Player
  • 721 Views
  • 4 replies
  • 0 likes

Corrupted files?

I'm currently listening to the No Sleep Podcast and episodes from season 2 up to season 5 are corrupted. The audio are cartoon-like as if the files were played at a faster pace. The episodes before that and some parts of season 5 are played as normal...

  • Newbie
  • I'm currently listening to the No Sleep Podcast and episodes from season 2 up to season 5 are corrupted. The audio are cartoon-like as if the files were played at a faster pace. The episodes before t...
  • user-removed
  • Not applicable
  • 690 Views
  • 1 replies
  • 0 likes
  • Mobile
    Web Player
  • 690 Views
  • 1 replies
  • 0 likes

Separate Artist with Same Name - Journeyman

Hi Spotify, I noticed in the Spotify browser that an artist, Journeyman, has been combined with a band, Journeyman (same name). If I'm not mistaken, these are two different artists/bands creating extremely different music. Hope this can be resolved s...

  • Casual Listener
  • Hi Spotify,    I noticed in the Spotify browser that an artist, Journeyman, has been combined with a band, Journeyman (same name). If I'm not mistaken, these are two different artists/ban...
  • CzechFencer
  • Composer
  • 640 Views
  • 1 replies
  • 0 likes
  • Desktop
    Mobile
    Web Player
  • 640 Views
  • 1 replies
  • 0 likes

Wrong artist assigned to a song

On the The Greatest Showman (Official Motion Picture Soundtrack) album, the artist Michelle Williams to whom the songs A Million Dreams and Tightrope have been attributed, is not the right artist. As of right now, these songs have been aasigned to fo...

  • Newbie
  • On the The Greatest Showman (Official Motion Picture Soundtrack) album, the artist Michelle Williams to whom the songs A Million Dreams and Tightrope have been attributed, is not the right artist.&nb...
  • cherylthesmith
  • Newbie
  • 683 Views
  • 1 replies
  • 1 likes
  • artist name
    Web Player
    wrong artist
  • 683 Views
  • 1 replies
  • 1 likes

Avatar's Albums: Black Waltz and Hail the Apocalypse

Hi Guys! please bring back Avatar's Albums: Black Waltz and Hail the Apocalypse. I can't stand YouTube's Quality. Thank you!

  • Visitor
  • Hi Guys! please bring back Avatar's Albums: Black Waltz and Hail the Apocalypse. I can't stand YouTube's Quality. Thank you!
  • Hubo
  • Community Legend
  • 743 Views
  • 1 replies
  • 5 likes
  • Android
    Desktop
    iOS
    Web Player
  • 743 Views
  • 1 replies
  • 5 likes