Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
PlanPremiumDeviceHTC U12 LifeOperating SystemAndroid Oreo My Question or IssueSince the latest update (version 8.6.32.925) the device I'm listening on/from is displayed in the "now playing" bar at the bottom of the app. It takes up almost 50% of the ...
Newbie
Plan Premium Device HTC U12 Life Operating System Android Oreo My Question or Issue Since the latest update (version 8.6.32.925) the device I'm listening on/from is displayed in t...
Alex
Spotify Legend
731 Views
1 replies
0 likes
I have subscribed several playlists like Rap Caviar,Pop Non-Stop, Fresh Finds: Hip-Hop and so on... I know that some playlists, especially those based on listening history, update every week, but how I can see when exactly playlist was updated? In pr...
Visitor
I have subscribed several playlists like Rap Caviar,Pop Non-Stop, Fresh Finds: Hip-Hop and so on... I know that some playlists, especially those based on listening history, update every week, but h...
Billy-J
Spotify Star
1489 Views
1 replies
0 likes
PlanPremiumCountryQatarDeviceMacBook Pro 2020 Operating SystemmacOS Big Sur 11.2.3 My Question or IssueI'm not getting the latest spotify updates on my mac, there is usually an update button but I'm not getting it, on my friends laptop she had the la...
Casual Listener
Plan Premium Country Qatar Device MacBook Pro 2020 Operating System macOS Big Sur 11.2.3 My Question or Issue I'm not getting the latest spotify updates on my mac, t...
Billy-J
Spotify Star
599 Views
1 replies
0 likes
When you know name of interpret or albumtitle or songtitle you can find nearly all new jazzmusic. Is there any hope, that this situation will be changed in the near future? Otherwise I will think about changing to tidal. This streaming provider has r...
Visitor
...bout changing to tidal. This streaming provider has realised this update / refresh function. Thanks for answering soon.
Ivan
Spotify Legend
566 Views
1 replies
0 likes
Is there any problem with play count update? (the amount of plays of the songs)I cant see updates on playlist since yesterday.
Newbie
Is there any problem with play count update? (the amount of plays of the songs) I cant see updates on playlist since yesterday.
614 Views
0 replies
1 likes
I do like to listen to a lot of K-pop and I love the variety of songs Spotify has but the problem is they're all old songs. Wonder Girls, Apink, Miss A, Girl's Day, IU, Miryo, Hello Venus, Hyuna, etc have all released new albums but they haven't been...
Casual Listener
I do like to listen to a lot of K-pop and I love the variety of songs Spotify has but the problem is they're all old songs. Wonder Girls, Apink, Miss A, Girl's Day, IU, Miryo, Hello Venus, Hyuna, etc...
988 Views
0 replies
2 likes
