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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Topics with Label: skip

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 57411 Views
  • 46 replies
  • 105 likes
  • 57411 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 269273 Views
  • 2353 replies
  • 1920 likes
  • 269273 Views
  • 2353 replies
  • 1920 likes

Certain songs skip like a scratched cd, on multiple devices/accounts

Since a few weeks, certain songs behave like scratched cd's, and my friends are having the exact same problems. For example, the first seconds of "The Storm" by artist Leah Senior(https://open.spotify.com/track/7mZAotAzFbEPp8ifHKkYBZ?si=Hgsm3-hQQc269...

  • Newbie
  • ...pen.spotify.com/track/7mZAotAzFbEPp8ifHKkYBZ?si=Hgsm3-hQQc269i5A-9Tdkw) skip and start over, this wasn't the case a month ago. Another example is the song "Crying" by King Gizzard and The Lizard Wizard, (h...
  • andreas_ae
  • Regular
  • 1616 Views
  • 6 replies
  • 3 likes
  • playback
    skip
    songs
  • 1616 Views
  • 6 replies
  • 3 likes

How do I report a skipping track?

I posted this elsewhere in help, but I think it may have been the wrong area, so here goes! Been listening to this track - and it's about to get more popular, as it's featured in upcoming film Carol (2015). It's skips at 0:18, and then regularly thro...

  • Music Fan
  • ...ilm Carol (2015). It's skips at 0:18, and then regularly throughout the song: https://open.spotify.com/track/2e071gednOae04LwQujw3i   What's the best way to report issues like this - g...
  • gc1975
  • Casual Listener
  • 1243 Views
  • 3 replies
  • 0 likes
  • Glitch
    glitching
    skip
    skipping
    track problem
  • 1243 Views
  • 3 replies
  • 0 likes