Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
It's great to hear music as the artist intended it to be heard, this means Spotify can sometimes include explicit content. We recommend looking out for the EXPLICIT tag on any releases (E on the web player).Note: Our explicit content tags are applied...
Melody
Fans First emails are our way of thanking our artists’ biggest Spotify fans with unique or exclusive offers. Previous treats have included: Access to presale tickets for upcoming concerts. Access to exclusive merch items not available anywhere else. ...
meahtenoha
Many folks in the Community have requested certain tracks, albums or artists be added to Spotify. The reality is that we would like to have all the world's music available on Spotify. Therefore, anything which we have the right to upload and has been...
meahtenoha
In the early days of LPs, ambient vibration could cause the stylus to skip, but the long-play format usually allowed concept albums or whole symphonic movements to be heard without interruption. Does Spotify realise that operas, for example, should i...
I was listening to Spotify just now, and an ad popped up at the bottom saying "This content requires Java Update 13.6 / Would you like to update it now? [Install] [Continue]" Out of curiosity (knowing full well it was a hoax, as the current version o...
