Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs only able listning 30 seconds to

Solved!

Songs only able listning 30 seconds to

Hi,

 

I have a question, if anybody knows. 

I wonder if it is a content issue when there is songs on an artist that a user only can listen to, for 30 seconds.

Is it maybe decided by Artist/lable to only provide teaser-version of the songs, or is it an issue within Spotify?


Noticed several songs like this, on two of Lady Antebellums album.

For example:

Album Golden and the songs:

* Nothin' like the first time

* Better off now (that you're gone)

* It ain't pretty

* All for love (have played full version on Spotify beging fo 2015)

 

Album Own the night and the songs:

* Friday Night

* When you were mine

 

Anybody knows and can help me understand 🙂

 

Regards,

Annethe

Reply
74 Replies

@Aussiebattler

 

Hey there, apologies those releases got overlooked. Can you post the album links again, and I will escalate again and see what might be up with those releases getting fixed?

The 4 Albums which have all the songs truncated to 30 seconds are Real Australian Blues Vol 1 - Vol 4. If you can help that would be great as I like the Albums.Thank you.

I am not sure why the links didnt post but I will try again using copyy URI ? instead of copy to clipboard

spotify:album:0mnnZAeShNjJ8riwDERZ8c 

spotify:album:2m0iZcrJeQvMzYwdbosCuw 

spotify:album:1tc37HeZobPYncfzn9Rv2e

spotify:album:4cyNmYcLqNUnSEFJLQVtuz

 

 

Thank you!

Yep, the other album  shows full versions of all songs for me. Confusing, though.

 

Thanks for the help!

@Aussiebattler

 

Ok thanks for those album links, I will try again and see how things turn out with these escalated.

@spiral

 

No problem, glad to read it plays for you correct. I did not think to double check the artist page first to see if there was another release version available, seems this version might have been the updated one added by the label to the Spotify service to correct the previous version with the 30 second tracks in it.

Hi there

 

I just came across this thread - I'm having the same 30-second share issue with tracks from this album. For example:

 

https://open.spotify.com/track/2zd3WJQQmrWtJTXnndH5KV

 

Is escalation via this forum still the only way to correct it?

 

Thanks!

 

As far as I know this is the best place. I still have not received a resolution to the issue. A bit strange but I live in hope 😀

I try to listen to Dimash, battle of memories. I only get it once and then only a few seconds. Can somebody help me please? 

Hi, I understood my question was getting escalated at the time but nothing seems to have changed so I really have just given up on that issue but maybe you can reactivate it. Good luck.

I having 30-second playback issues in embed playlist. Anyone know how to get embed playlist to pay full songs, not 30 seconds only. 

I also came across this problem very recently - everything was working fine and embeds were playing in full until around 1-2 weeks ago, since then our site only played the 30 second sample with link to 'Play On Spotify' (in Chrome, Win10).

 

I checked this on my mobile (Chrome) and the embeds there were working correctly - I then tried again in incognito mode back on my laptop and the issue was not present either.

 

It seems (for me at least) the issue was with the browser and Spotify - I have now managed to get it working again in my main browser by following these steps....

 

1. Load an embed url directly in your browser (not in iframe) - eg: https://open.spotify.com/embed/track/0LQ6iwyXHpYPhWaVc26cX2

(find this in an embed code - eg

<iframe src="https://open.spotify.com/embed/track/0LQ6iwyXHpYPhWaVc26cX2" width="300" height="380" frameborder="0" allowtransparency="true" allow="encrypted-media"></iframe>)

 

2. If you have the issue, you should only be able to play the sample - don't click Play on Spotify, instead click 'Log In' and this will log you into Spotify in your browser.

 

3. Now you should be able to see full length tracks in embeds again - I even logged back out via https://open.spotify.com/settings/account and the embeds continue to work correctly (although this may change and I will update here if so)

 

Hope this helps someone out!

 

I have the exact same issue, there seems to be some sort of update/change recently on spotify's side, because the player now only plays 30 seconds preview, even when i'm logged into spotify app en web player. Maybe it has something to do with the new GDPR?

 

The background of the player also looks a bit different now (colors depening on the artist cover art instead of the always dark background)

 

Schermafbeelding 2018-05-25 om 11.40.56.pngSchermafbeelding 2018-05-25 om 11.41.34.png

Sure when I do this now it works and the song plays in full on the browser but It's a separate window not on my blog. 

 

so I don't think this is really a workaround. embeds shouldn't play 30 sec only if you are logged in. 

 

check  it out on my blog here. 

https://urbanhelmetsusa.com/blogs/urban-life/cali-cruising-music-playlist

they should seriously communicate about this issue or whatever updates they are working on for the embed playlist. because they are gonna **bleep** off at lof the people who use the service and promote Spotify by curating these playlists for their blog.  if it is GDPR just say so at least... 

ya'll this issue seems to be fixed 

 

now let's see how long  it remains that way

 

thanks Spotify 

 

check it our let me know if it works for you guys

https://urbanhelmetsusa.com/blogs/urban-life/lost-in-miami-playlist

I think this is actually an issue with older embed codes becuase I still run across older embeds (6mo-1yr old) that only let me play 30-sec, but later embed codes work fine. I think it has to do with the updated attribute in the HTML 

allow="encrypted-media"

 

OLD>>>

<iframe src="https://embed.spotify.com/?uri=spotify:album:4cyNmYcLqNUnSEFJLQVtuz%C2%A0&amp;theme=white" width="300" height="380" frameborder="0" allowtransparency="true"></iframe>

 

NEW>>>

<iframe src="https://open.spotify.com/embed/user/phnj10j4gt1yc3qfl5d1barzw/playlist/6hafy5tI22VMJkS98Q1ewj" width="100%" height="380" frameborder="0" allowtransparency="true" allow="encrypted-media"></iframe>

All the ones I've tested with allow encrypted-media work for me, however, all the ones that haven't worked do not have that.

Hi. I'm experiencing the exact same problem, but I don't think it's a region issue.

 

The Spotify playlists on my site used to stream perfectly, but now they just play erxcerpts from each track with an overlay on top of the playlist saying "To play the full track, you'll need the Spotify app."

 

Is that a new Spotify policy, or is it a bug?

It's the same on all devices/computers. Regardless of whether I'm signed in or out of Spotift etc.

I think my issue is different as there are four albums called Real Australian Blues volume one, two, three, four and all the songs on the albums are only for 30 seconds irrespective of whether you download the album or listen to it online. It has been like that for a long time.

Suggested posts