Songs only able listning 30 seconds to

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Songs only able listning 30 seconds to

Annethe71
Roadie

Hi,

 

I have a question, if anybody knows. 

I wonder if it is a content issue when there is songs on an artist that a user only can listen to, for 30 seconds.

Is it maybe decided by Artist/lable to only provide teaser-version of the songs, or is it an issue within Spotify?


Noticed several songs like this, on two of Lady Antebellums album.

For example:

Album Golden and the songs:

* Nothin' like the first time

* Better off now (that you're gone)

* It ain't pretty

* All for love (have played full version on Spotify beging fo 2015)

 

Album Own the night and the songs:

* Friday Night

* When you were mine

 

Anybody knows and can help me understand 🙂

 

Regards,

Annethe

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user-removed
Not applicable

@Annethe71

 

Thanks for the links, now I see. I was not aware some listening regions where getting 30 second sound bites of unavailable tracks. Mostly when stuff in the U.S. becomes unavailable it is just greyed out, I will pass this along. As I did a quick look up of the release and I naturally thought most of the standard release was available to you in Sweden. Anyway thanks again for the links. 

 

Edited to add: The Spotify mods are sending this up the latter to have the content folks take a look, no guarantees though the content could show, seems to be this might be a licensing issue with certain tracks on those releases.

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user-removed
Not applicable

@Aussiebattler

 

Hello:

 

If you provide album links to the release versions you have access in a new post, I can escalate your issue so a Spotify mod can look behind the scenes and see if the 30 second clips can be corrected.

user-removed
Not applicable

@Aussiebattler

 

I went ahead escalated those for you, a Spotify mod got back to me with a reply that those album releases had been collected and now reported to the correct people. 

Aussiebattler
Music Fan
That's great. Thanks for your help. Will there be a further post advising when the issue has been fixed?

user-removed
Not applicable

@Aussiebattler

 

Hey there, I know it has been some time, but have all releases you pointed out been corrected of the 30 second play issue?

user-removed
Not applicable

Probable not, I was notified of the escalation process, that the content was forwarded to the correct folks for correction. Might check back in a couple weeks from now and keep an eye on it. The last correction of this 30 second sound clip type issue only took a couple weeks, but with multiple content providers the re-added corrected content could take some time for corrected content to be sent back to Spotify for re-uploaded again.

Aussiebattler
Music Fan
Thank you.

Annethe71
Roadie

@JayLB

 

Great! I will keep an outlook for when these songs are back to normal again.. 😄

 

Cheers,

Annethe

Solution!

user-removed
Not applicable

@Annethe71

 

Thanks for the links, now I see. I was not aware some listening regions where getting 30 second sound bites of unavailable tracks. Mostly when stuff in the U.S. becomes unavailable it is just greyed out, I will pass this along. As I did a quick look up of the release and I naturally thought most of the standard release was available to you in Sweden. Anyway thanks again for the links. 

 

Edited to add: The Spotify mods are sending this up the latter to have the content folks take a look, no guarantees though the content could show, seems to be this might be a licensing issue with certain tracks on those releases.

View solution in original post

Annethe71
Roadie

Content issue then as i thought 🙂

 

We get greyed out too here in Sweden, for Sonys only available type like in US.

 

Thanks for your help looking into the matter:-)

 

@JayLB

user-removed
Not applicable

@Annethe71

 

Hello:

 

The Spotify mods got back to me, seems this issue has been corrected now. Not sure exactly what you might see, just greyed out tracks where there were :30 sound samples or full length restored songs? But let me, any Spotify mod, or Rock Star know if any other issue crops up.

Annethe71
Roadie

This is so great, I'm enjoying myself right now! See that respons on the 2 song on the Own the Night album is already done, so I'm awaiting to fully enjoy Lady Antebellum shortly...

 

Thanks @JayLB for your great support help with this, making me a happy Lady! ❤️

DarrenPotter
Regular

@Annethe71 - so it's not just me listening to those tracks right now? 😉

Annethe71
Roadie

No @DarrenPotter it's not ONLY you 😉 

"All For Love" goes round and round... hihi 

DarrenPotter
Regular

Ahhh...that's a favourite here too! 😉 Finally able to hear the full song again after so long!! 😄

DarrenPotter
Regular

@JayLB

 

Hi!

 

The tracks on the Golden album all appear to be full length songs now which is great! The following two songs are still preview tracks though: 

 

Album - Own the night:

- Friday Night (https://play.spotify.com/track/6ivS77wP66QLsr344mx5Dl)

- When you were mine (https://play.spotify.com/track/3Pt03PJOpXLpoToVXe7ZN0)

 

Thanks for your help with this - it is much appreciated 🙂

 

Darren

user-removed
Not applicable

@DarrenPotter

 

Thanks for those, I have escalated those, so give it some time should be a fix coming soon. 🙂

Annethe71
Roadie
Thanks @JayLB, let's hope for a easy solution:-)

Recently Played Artists are handled in other topics, and I have emailed Spotify directly and they are investigating it still.
I noticed that in mobile IOS-version Spotify has 2 similar menus under Home, RECENTLY PLAYED and CONTINUE WHERE YOU STOPPED. For me they are the same, but only the first mentioned is now updating according to what I'm listening to. The last mentioned is not updating at all, and I haven't seen these two together before Spotify latest update that occurred on April the 27th,

user-removed
Not applicable

@Annethe71

 

Hello:

 

A Spotify mod got back to me, can you please provide the song URI links from the desktop app in a post here, the songs that are showing the 30 second sound bite.

user-removed
Not applicable

@Annethe71

 

Hello:

 

Does the music playing like this happen with all Spotify apps even using the webplayer here?: https://play.spotify.com/

 

Can you post what devices, OS, and Spotify app versions this is happening with? I checked those songs from the artist page and they all show the correct song lengths. You might post your listening region you are in if this might be a regional access issue or playback problem?

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