Visual Issue

[Bilbocat]

Plan

Premium

Country

UK

Device

Samsung A53, HP laptop

Operating System

Andriod 12, Windows 10

My Question or Issue

Whenever I play a song, about 10 seconds in, the lyrics and the time bar at the bottom will skip back by about 2/3 seconds and will remain out of sync until the start of the next song. Then the cycle repeats. The only way to get it back into sync is to pause the song after it has become out of sync and then resume it from the same point (not from the beginning). However, when the next song starts, it's back to square one. Again, it's just a visual error because the song itself doesn't skip back. It's happening on both devices and I have tried restarting them both but it has not solved the issue. It has been a problem for a few weeks now.

[Alex]

Hi there @Bilbocat,

Thanks for the post.

In order to investigate this further, can you please record a short video of the issue. You can upload it as a link to Youtube or attach it to your reply. Please include the current version of Spotify you're using on the device.

Cheers.