Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67320 Views
  • 48 replies
  • 109 likes
  • 67320 Views
  • 48 replies
  • 109 likes

Superuser Contribution Songs that can’t play through Connect

PlanFree/PremiumCountryNetherlands DeviceiPhone 13Operating SystemiOS 15 My Question or IssueCertain songs seem to only be playable from within the app and not via Spotify Connect, how is that possible? For instance the song “Spelregels” by Nielson.

  • Regular
  • Plan Free/Premium Country Netherlands   Device iPhone 13 Operating System iOS 15   My Question or Issue Certain songs seem to only be playable from within the app and not via Spo...
  • Yordan
  • Moderator
  • 937 Views
  • 10 replies
  • 0 likes
  • 937 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution A lot of songs became greyed out

PlanPremiumCountryPoland My Question or IssueI wanted to listen to "My favorites 2019" (that yearly compilation) and noticed buch of songs greyed out. After checking my all in one playlist is turned out that around 10% of old Polish rock songs and ar...

NightlyEnki_0-1614528812673.png NightlyEnki_1-1614528840952.png NightlyEnki_2-1614528860860.png
  • Newbie
  • Plan Premium Country Poland   My Question or Issue I wanted to listen to "My favorites 2019" (that yearly compilation) and noticed buch of songs greyed out. After checking my all in one pl...
  • Yordan
  • Moderator
  • 4848 Views
  • 6 replies
  • 7 likes
  • 4848 Views
  • 6 replies
  • 7 likes

Superuser Contribution Looking for name of artist

Looking for the name of an artist (I don't have much info -- it was on a daily mix from a couple of days ago) It was sort of experimental electronic sort of stuffThe artists name had a lot of 'b's in it (bbarstias???) or something like that.Had a son...

  • Casual Listener
  • Looking for the name of an artist (I don't have much info -- it was on a daily mix from a couple of days ago)   It was sort of experimental electronic sort of stuff The artists name had a lot...
  • Bob_Tron
  • Casual Listener
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Superuser Contribution Every song except one disappeared from my playlist created 6 years ago

I recently went to pull up a playlist I have had for 6 years and out of 50-something songs only one is still on it. I haven't edited or even played this playlist in at least a year and it is a private playlist. How do I recover this? I have tried to ...

  • Newbie
  • I recently went to pull up a playlist I have had for 6 years and out of 50-something songs only one is still on it. I haven't edited or even played this playlist in at least a year and it is a privat...
  • Yordan
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Genre Party -> Throwback isn't loading

PlanPremiumCountryNetherlandsDeviceDesktop (App and Web Player)Operating SystemWindows My Question or IssueThe genre Throwback isn't loading. You can reach it via the Search page -> Party -> Throwback.

  • Spotify Star
  • Spotify Star
  • Plan Premium Country Netherlands Device Desktop (App and Web Player) Operating System Windows   My Question or Issue The genre Throwback isn't loading. You can reach it via the Search&...
  • Yordan
  • Moderator
  • 521 Views
  • 2 replies
  • 1 likes
  • bug
  • 521 Views
  • 2 replies
  • 1 likes

Superuser Contribution Helloween missing albums on Spotify

Why There isn't on the play list the albums Pink Bubbles Go Ape, Chameleon, Master Of The Rings and The Time Of The Oath? They must be part of the Helloween Catalog to listen. Thanks.

  • Newbie
  • Why There isn't on the play list the albums Pink Bubbles Go Ape, Chameleon, Master Of The Rings and The Time Of The Oath?   They must be part of the Helloween Catalog to listen.   Thank...
  • Alex
  • Spotify Legend
  • 3702 Views
  • 6 replies
  • 2 likes
  • 3702 Views
  • 6 replies
  • 2 likes

Artist profile messed up

https://twitter.com/jk_trend_songs/status/1567626167665975303?s=46&t=On6jxL4kzDUQXFS4RWjkOA

  • Casual Listener
  • https://twitter.com/jk_trend_songs/status/1567626167665975303?s=46&t=On6jxL4kzDUQXFS4RWjkOA
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

My event in not my profile

Hello. I noticed that event I will take part in is in not in my profile. * Event: https://open.spotify.com/concert/66mq44zfJZ3yMbN8wkVyZ3* My profile: https://open.spotify.com/artist/1uLBjSqGy11ryV1R5aAZ63* Not my profile associated with my event: ht...

  • Newbie
  • Hello.     I noticed that event I will take part in is in not in my profile.   * Event:  https://open.spotify.com/concert/66mq44zfJZ3yMbN8wkVyZ3 * My profile: https...
  • geovanebento
  • Roadie
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Cannot generate spotify code for playlist

PlanFreeCountryDenmarkDeviceBrowser - Google ChromeOperating SystemWindows 10 My Question or IssueI am using https://www.spotifycodes.com/ and trying to create a playlist code for this https://open.spotify.com/playlist/1w2hiy2ebhRLsumcyRv6ZT?si=a5e78...

  • Visitor
  • Plan Free Country Denmark Device Browser - Google Chrome Operating System Windows 10   My Question or Issue I am using https://www.spotifycodes.com/ and trying to create a pl...
  • geovanebento
  • Roadie
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Photo Changes

I was listening to Hector Lavoe today and noticed his artist photo is from one of his albums but is displaying Willie Colon (not Hector Lavoe). So would suggest the photo for his artist page to change to one that features him instead. A way for users...

  • Visitor
  • I was listening to Hector Lavoe today and noticed his artist photo is from one of his albums but is displaying Willie Colon (not Hector Lavoe). So would suggest the photo for his artist page to chang...
  • Eni
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Die, Die crucify removed from spotify

Why song "Die, Die Cfucify" by Powerwolf is removed from spotify? 

  • Casual Listener
  • Why song "Die, Die Cfucify" by Powerwolf is removed from spotify?  
  • kszlk07
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution erratic playlist play

Plan FreeCountry Devicedesktop and adroid phoneOperating Systemwindows 10 My Question or Issuewhen i choose an album or artist that i have in my library it plays one song and then it jumps to a playlist that i created and then it stays in that playli...

  • Casual Listener
  • Plan   Free Country   Device desktop and adroid phone Operating System windows 10   My Question or Issue when i choose an album or artist that i have in my library it pl...
  • vinnyg2
  • Casual Listener
  • 422 Views
  • 2 replies
  • 0 likes
  • 422 Views
  • 2 replies
  • 0 likes

Artist and songs no longer on my playlist

This morning one of my artist and all there stuff has gone completely from my playlist路‍路‍ Why?it was like a podcast type thing and now all gone

  • Newbie
  • This morning one of my artist and all there stuff has gone completely from my playlist🤷🏽‍♀️🤷🏽‍♀️ Why? it was like a podcast type thing and now all gone
  • geovanebento
  • Roadie
  • 265 Views
  • 1 replies
  • 1 likes
  • 265 Views
  • 1 replies
  • 1 likes

Solved!! How often does an artist followers update? Is it supposed to update multiple times in a day?

I noticed that recently, Spotify is updating artist followers multiple times in the day by slowly adding followers. How often are followers supposed to update (for public viewing)? I previously thought that Spotify updated once daily (usually), but i...

  • Newbie
  • I noticed that recently, Spotify is updating artist followers multiple times in the day by slowly adding followers. How often are followers supposed to update (for public viewing)? I previously thoug...
  • geovanebento
  • Roadie
  • 1829 Views
  • 1 replies
  • 0 likes
  • 1829 Views
  • 1 replies
  • 0 likes

This artist exists on Spotify but duplicated into two account

CountrySouth Korea My Question or Issue 1. https://open.spotify.com/artist/68ym0sOo7MazZxScbm1wtI 2. https://open.spotify.com/artist/1ADffw8h0Y5eRlYIT87EZd These are same artist but Spotify give us with different accounts.I really want to see it gets...

  • Visitor
  •   Country South Korea   My Question or Issue     1.  https://open.spotify.com/artist/68ym0sOo7MazZxScbm1wtI     2.  https://open.spotify.com/artist...
  • geovanebento
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song from old Brain Food playlist

I am looking for a song that was on the Brain Food playlist in I think 2020, near the top; it had what sounded like African tribal chanting as the vocals. Sounded like shamans, maybe dancing. I never realized how much I connected with that song until...

  • Regular
  • I am looking for a song that was on the Brain Food playlist in I think 2020, near the top; it had what sounded like African tribal chanting as the vocals. Sounded like shamans, maybe dancing. I never...
  • Alex
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!! Songs are no more available

Hi Spotify Comm, Today morning, I realised that most of the songs in one of my favorite albums are no more available to listen. The History of Rock by Kid Rock This is the link of the album https://open.spotify.com/album/6cfH0W8k6zBF39J7SfYOP6?si=Tgw...

  • Casual Listener
  • Hi Spotify Comm, Today morning, I realised that most of the songs in one of my favorite albums are no more available to listen. The History of Rock by Kid Rock This is the link of the album https://o...
  • ioannisaaz
  • Visitor
  • 7269 Views
  • 6 replies
  • 1 likes
  • 7269 Views
  • 6 replies
  • 1 likes

Add Song > Dutty Moonshine & Kid Kasino - Everybody

Hey Guys! Please add the free song:Dutty Moonshine & Kid Kasino - Everybody https://soundcloud.com/kid-kasino/everybody-dutty-moonshine-kid

  • Newbie
  • Hey Guys!   Please add the free song: Dutty Moonshine & Kid Kasino - Everybody     https://soundcloud.com/kid-kasino/everybody-dutty-moonshine-kid
  • UltraEagle27
  • Newbie
  • 5142 Views
  • 5 replies
  • 15 likes
  • Funk'ish
  • 5142 Views
  • 5 replies
  • 15 likes