Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
WTH? I know I listen to some obscure music sometimes but I'm getting really tired of music just disappearing from my lists! This time it's an old 80s band Orion the Hunter. Their stuff was out there & now it's just the artist page, songs are all gone...
WTH? I know I listen to some obscure music sometimes but I'm getting really tired of music just disappearing from my lists! This time it's an old 80s band Orion the Hunter. Their stuff was out there ...
Roadie
6260 Views
3 replies
1 likes
It's the end of 2019, where is lossless format??? Come on Spotify...
It's the end of 2019, where is lossless format??? Come on Spotify...
Newbie
1061 Views
1 replies
4 likes
Hey. I was wondering if this recording will be available again at some point? I've been missing this recording, truly one of a kind! Thanks
Hey. I was wondering if this recording will be available again at some point? I've been missing this recording, truly one of a kind! Thanks 🙂
Roadie
442 Views
1 replies
0 likes
The first carousel of playlists in the Home section used to show dynamic relevant/current playlists that would change throughout the day and week. Where did it go? Now it's just recently played stuff. This feels terribly un-dynamic compared to Apple ...
The first carousel of playlists in the Home section used to show dynamic relevant/current playlists that would change throughout the day and week. Where did it go? Now it's just recently played stuff...
Newbie
1122 Views
3 replies
2 likes
Hi, 3MB mixes at least two separate artists. I only know of the techno act responsible for the track Cosmic Courier (which has far more view than all other tracks associated with the Spotify entry). All other tracks may belong to the same group, but ...
Hi, 3MB mixes at least two separate artists. I only know of the techno act responsible for the track Cosmic Courier (which has far more view than all other tracks associated with th...
Not applicable
495 Views
2 replies
0 likes
Not sure were to place this.. I found a misspelling of an artist's name. "Garnet Mimms," is misspelled on the album as "Barnet Mimms." Here is the album link. spotify:album:0Kj6PjTGFNnh8EsFPPj3cI
Not sure were to place this.. I found a misspelling of an artist's name. "Garnet Mimms," is misspelled on the album as "Barnet Mimms." Here is the album link. spotify:album:0Kj6PjTGFNnh8EsFP...
Community Legend
1072 Views
1 replies
0 likes
I noticed recently that the advertisements which state 'watch this video for 30mins free listening' don't work anymore. Even though i've watched the video, after about 10 mins, I get more advertisements?? This seems deceitful and prevents me from eve...
I noticed recently that the advertisements which state 'watch this video for 30mins free listening' don't work anymore. Even though i've watched the video, after about 10 mins, I get more advertiseme...
471 Views
0 replies
1 likes
You have all the other albums including live stuff but not their flagship album. any chance you will add it? i thought it was there in the past but now it's gone missing
You have all the other albums including live stuff but not their flagship album. any chance you will add it? i thought it was there in the past but now it's gone missing
Community Legend
1258 Views
1 replies
0 likes
Artist: KnorkatorAlbum: Ich hasse Musik The songs "Ma Baker" & "Wie weit ist es bis zum Horizont" are switched.Both have the wrong name. So the order of the music you actually listen to is right, the name is wrong. Proof:https://www.amazon.de/Ich-Has...
Artist: Knorkator Album: Ich hasse Musik The songs "Ma Baker" & "Wie weit ist es bis zum Horizont" are switched. Both have the wrong name. So the order of the music you actual...
Community Legend
445 Views
1 replies
0 likes
Hey Spotify one of my favourite artists (SiM) has a album that isn’t on your app which is the album called “Seeds Of Hope”
Hey Spotify one of my favourite artists (SiM) has a album that isn’t on your app which is the album called “Seeds Of Hope”
Composer
517 Views
1 replies
0 likes
I can see the album when I searched on google but I cant play it at all. Why is that? It's Chava Alberstein's Crazy Flower Album. Is it about my country or what?
I can see the album when I searched on google but I cant play it at all. Why is that? It's Chava Alberstein's Crazy Flower Album. Is it about my country or what?
Gig Goer
3597 Views
3 replies
1 likes
me llego un correo de verificación aceptando que yo era estudiante y al continuar ingresando los datos de la tarjeta de crédito me dice que ya obtuve la prueba gratis antes, cosa que nunca he hecho...luego me dice que igual puedo canjear premiun para...
me llego un correo de verificación aceptando que yo era estudiante y al continuar ingresando los datos de la tarjeta de crédito me dice que ya obtuve la prueba gratis antes, cosa que nunca he hecho.....
Spotify Legend
815 Views
2 replies
0 likes
It has a nice Jingle. Anyone know the song? I can't find it online. It's the "Fossil Falliday" Ad.
It has a nice Jingle. Anyone know the song? I can't find it online. It's the "Fossil Falliday" Ad.
Casual Listener
4002 Views
9 replies
1 likes
I can’t find the original song.
I can’t find the original song.
Composer
25695 Views
6 replies
1 likes
My tour dates are not appearing on the correct Spotify artist page. I contacted Songkick ant they told everythink is OK on they side, but the decision about how and where dates are displayed is determined by Spotify. What should I do next to make Tou...
My tour dates are not appearing on the correct Spotify artist page. I contacted Songkick ant they told everythink is OK on they side, but the decision about how and where dates are displaye...
Newbie
7585 Views
10 replies
1 likes
Hello, I have noticed the "This is TOOL"playlist made by spotify is missing the song "Culling Voices" off their latest albums. Adding every one of their songs to a playlist would kind of be a pain and I'm not exactly sure if I could just duplicate th...
Hello, I have noticed the "This is TOOL"playlist made by spotify is missing the song "Culling Voices" off their latest albums. Adding every one of their songs to a playlist would ki...
Community Legend
805 Views
1 replies
0 likes
The late Colin Vearncombe aka Black has several releases added to his page that aren't by him. One in the singles/EPs section quite clearly states DANIEL Black on the artwork and should be listed under that name instead. https://open.spotify.com/arti...
The late Colin Vearncombe aka Black has several releases added to his page that aren't by him. One in the singles/EPs section quite clearly states DANIEL Black on the artwork and should be listed und...
Spotify Star
420 Views
1 replies
0 likes
For the rest of the year, the Song Radio feature works beautifully for me when I want to hear music that’s fairly similar or suits a particular mood. Come Christmastime, though, it misses the mark. The selections seem to be based on the artists’ main...
For the rest of the year, the Song Radio feature works beautifully for me when I want to hear music that’s fairly similar or suits a particular mood. Come Christmastime, though, it misses the mark. T...
Casual Listener
506 Views
2 replies
0 likes
Heard the song on a playlist alongside Hooligan Hefs tracks, but I don't know the name. It was an Australian rap song with a high pitch female chorus. Any help Tnx.
Heard the song on a playlist alongside Hooligan Hefs tracks, but I don't know the name. It was an Australian rap song with a high pitch female chorus. Any help Tnx.
395 Views
0 replies
0 likes
Please add Riot by XXXTENTACION into Spotify. I know you guys don’t like him because you think he was “promoting hate” but he really didn’t. He was showing that racism was still a thing. People should be able to speak their mind. The song is lit as *...
Please add Riot by XXXTENTACION into Spotify. I know you guys don’t like him because you think he was “promoting hate” but he really didn’t. He was showing that racism was still a thing. People shoul...
Roadie
696 Views
1 replies
1 likes
