Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 61668 Views
  • 47 replies
  • 106 likes
  • 61668 Views
  • 47 replies
  • 106 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 289021 Views
  • 2353 replies
  • 1939 likes
  • 289021 Views
  • 2353 replies
  • 1939 likes

can't resume music playing (Samsumg Galaxy Watch) after a call/voice notification from runing app

Using Samsung Galaxy Watch to listen Spotify, after a call music stop and can't resume playing. I need manually press the Play button again

  • Regular
  • Using Samsung Galaxy Watch to listen Spotify, after a call music stop and can't resume playing. I need manually press the Play button again
  • gesweiler
  • Newbie
  • 1613 Views
  • 3 replies
  • 2 likes
  • 1613 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify Artists Request

A few weeks ago I applied for Spotify for Artists, and haven't heard back yet. Does it usually take this long? It said that the support team would get back to me by email within 3 days.

  • Regular
  • A few weeks ago I applied for Spotify for Artists, and haven't heard back yet. Does it usually take this long? It said that the support team would get back to me by email within 3 days.
  • mosohodPeti
  • Composer
  • 1963 Views
  • 15 replies
  • 0 likes
  • 1963 Views
  • 15 replies
  • 0 likes

Couldn't find song/artist

Hey guys, I am not able to find any songs by Led Zeppelin or I must say when I search for led zeppelin it doesn't show me any songs and when I search for a particular song "Homesick by Dua Lips", I am not even able to find that as well. Kindly help r...

  • Visitor
  • Hey guys, I am not able to find any songs by Led Zeppelin or I must say when I search for led zeppelin it doesn't show me any songs and when I search for a particular song "Homesick by Dua Lips", I a...
  • user-removed
  • Not applicable
  • 1136 Views
  • 4 replies
  • 0 likes
  • 1136 Views
  • 4 replies
  • 0 likes

Can't play an Album

Hi, I can't seem to play this album on my Spotify, however it is on there. Anybody have any ideas on how I can fix this?

  • Casual Listener
  • Hi,   I can't seem to play this album on my Spotify, however it is on there.   Anybody have any ideas on how I can fix this?
  • McMartinnn
  • Casual Listener
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Mac Miller Posthumous

Please find a way to get Mac's Faces and KIDS tapes on Spotify! Faces is some of his greatest work. All the fans love him and want to continue enjoying his music especially since he is no longer with us. Donate money raised by it to support the famil...

  • Casual Listener
  • Please find a way to get Mac's Faces and KIDS tapes on Spotify! Faces is some of his greatest work. All the fans love him and want to continue enjoying his music especially since ...
  • OneByBoo
  • Roadie
  • 648 Views
  • 3 replies
  • 3 likes
  • 648 Views
  • 3 replies
  • 3 likes

New Releases

Is it just me or did Spotify change the New Release under the browse section and are now just showing a handful of new releases? I use to be able to see all the new releases for the week but now only see about 25% of what there is. Any idea where I c...

  • Casual Listener
  • Is it just me or did Spotify change the New Release under the browse section and are now just showing a handful of new releases? I use to be able to see all the new releases for the week but now only...
  • sneil1981
  • Casual Listener
  • 942 Views
  • 4 replies
  • 0 likes
  • 942 Views
  • 4 replies
  • 0 likes

How to report a broken artist entry

Hello, I am using Spotify in the web browser (Firefox, Windows) When viewing this album - Manele Tari De Tot, I am clicking on "Laura" and I get a list of all kind of CD's but her songs do not appear on those CD's. There's another Laura (from Estonia...

  • Newbie
  • Hello, I am using Spotify in the web browser (Firefox, Windows)   When viewing this album - Manele Tari De Tot, I am clicking on "Laura" and I get a list of all kind of CD's but her songs do n...
  • Jose_M
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • 553 Views
  • 1 replies
  • 0 likes

Solved!! Help! Can't find this song, Spotify removed it.

About a week ago, Spotify posted a new song titled "Again" by the UK band "Strangers." It even had album art, shown below. It was an awesome song! Short, about 2:31 minutes. Now, the song is greyed out and "Spotify can't play." I contacted the band v...

Strangers_Again.jpg
  • Regular
  • About a week ago, Spotify posted a new song titled "Again" by the UK band "Strangers." It even had album art, shown below. It was an awesome song! Short, about 2:31 minutes. Now, the song is greyed o...
  • mosohodPeti
  • Composer
  • 701 Views
  • 4 replies
  • 0 likes
  • 701 Views
  • 4 replies
  • 0 likes

Re: 10 New Indie Songs For You This Week

Having trouble navigating the site. I just wish to advise that Evie 1 2 & 3 by Stevie Wright was released as one.Can it be relisted so I can hear the song complete?

  • Newbie
  • Having trouble navigating the site.   I just wish  to advise that Evie 1 2 & 3 by Stevie Wright  was released as one. Can it be relisted  so I can hear the song complete?
  • mosohodPeti
  • Composer
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Will remastering a single for an EP reset the play count?

I am producing/engineering an EP for an artist, Saeyers. We have been releasing songs from the EP as singles as we wrap up the EP. Our first song, Cruise, drew over 30,000 plays, and was added to Fresh Finds for two weeks. The problem is, as we have ...

  • Music Fan
  • I am producing/engineering an EP for an artist, Saeyers. We have been releasing songs from the EP as singles as we wrap up the EP.   Our first song, Cruise, drew over 30,000 plays, and was add...
  • mosohodPeti
  • Composer
  • 1454 Views
  • 1 replies
  • 0 likes
  • 1454 Views
  • 1 replies
  • 0 likes

Does the music content on Spotify differ with regions?

I am a regular user of spotify and I was using my account with my region in Dubai. But now, when I changed my region from UAE to INDIA, I couldn't find alot of my favourite songs and albums such as Ed Sheeran's "Divide album and it's songs and so on....

  • Newbie
  • I am a regular user of spotify and I was using my account with my region in Dubai. But now, when I changed my region from UAE to INDIA, I couldn't find alot of my favourite songs and albums such as E...
  • xoholo
  • Composer
  • 568 Views
  • 1 replies
  • 0 likes
  • region
  • 568 Views
  • 1 replies
  • 0 likes

Re: Privacy breach: Spotify passed on my details to a third party.

Im an artist and I go by the name of Skywalker, however my songs are going under artists who aren't me but go by the same name, can you please help me fix this? My song is under another Skywalker, "pay me" and "I get around" are both mine and I have ...

  • Newbie
  • Im an artist and I go by the name of Skywalker, however my songs are going under artists who aren't me but go by the same name, can you please help me fix this? My song is under another Skywalker, "p...
  • paulgilmore
  • Casual Listener
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Content missing/suggestion: Karl Sanders

Why isn't Karl Sanders first solo album on Spotify?It is called Saurian Meditations. His 2nd album Saurian Exorcismsis available already? As a Nile fan I would love to see this album put upbecause it has great guitar work.

  • Newbie
  • Why isn't Karl Sanders first solo album on Spotify? It is called Saurian Meditations.  His 2nd album Saurian Exorcisms is available already? As a Nile fan I would love to see this album put up...
  • xoholo
  • Composer
  • 720 Views
  • 1 replies
  • 0 likes
  • 720 Views
  • 1 replies
  • 0 likes

Solved!! need help figuring out song title and artist

the Morning Commute playlist just got shuffled for me and i lost a song i liked but forgot to "heart". funny enough i don't remember the title but i think it was O. T. and googling that turned up alot of stuff that it was not. if you happen to know t...

  • Newbie
  • the Morning Commute playlist just got shuffled for me and i lost a song i liked but forgot to "heart". funny enough i don't remember the title but i think it was O. T. and googling that turned up alo...
  • Ethan_Moore004
  • Composer
  • 1068 Views
  • 2 replies
  • 0 likes
  • 1068 Views
  • 2 replies
  • 0 likes

Did Left Hand get removed

Did the song Left Hand - Beast Coast (Pro Era, Flatbush Zombies, Underachievers) get removed? I can find the song but it no longer plays for me

  • Casual Listener
  • Did the song Left Hand - Beast Coast (Pro Era, Flatbush Zombies, Underachievers) get removed? I can find the song but it no longer plays for me
  • Yacoboc
  • Casual Listener
  • 754 Views
  • 2 replies
  • 0 likes
  • 754 Views
  • 2 replies
  • 0 likes

Solved!! Max Burnside Just Punch Play

Anyone know where I can a find a song on this album entitled Symmetries Don’t Stop? Remix of Journey’s Strangers....

  • Newbie
  • Anyone know where I can a find a song on this album entitled Symmetries Don’t Stop? Remix of Journey’s Strangers....
  • mosohodPeti
  • Composer
  • 902 Views
  • 1 replies
  • 0 likes
  • 902 Views
  • 1 replies
  • 0 likes

Missing Music.

Mushroom Heads missing a few songs, well, quite a bit but still, Stitched Up Hearts missing one, Pop Evil is missing one, Synlakross too. An entire album from Spoil Engines gone too.

  • Newbie
  • Mushroom Heads missing a few songs, well, quite a bit but still, Stitched Up Hearts missing one, Pop Evil is missing one, Synlakross too.  An entire album from Spoil Engines gone too.
  • mosohodPeti
  • Composer
  • 939 Views
  • 1 replies
  • 0 likes
  • 939 Views
  • 1 replies
  • 0 likes

songs unavailable

EDIT: Really? Not even a single acknowledgement that this is an issue? A few months ago I started noticing that a select few songs I had added to playlists on my premium account were no longer playing (I remember thinking that I hadn't heard x song i...

  • Regular
  • ...ou have the file on your computer you can import it."   I understand the usual explanation is that those greyed out songs "aren't available in my country", or that the content owner has made it g...
  • rst_ack
  • Regular
  • 813 Views
  • 1 replies
  • 0 likes
  • 813 Views
  • 1 replies
  • 0 likes

Problems with Big Rich Town - 50cent

Hey i'm new here i'm not even sure if i'm in the right thread but here i go.The music Big Rich Town - 50cent, isn't available for me anymore and I don't know why, usually when a song stop working it's because of conflict with local files but I don't ...

  • Newbie
  • Hey i'm new here i'm not even sure if i'm in the right thread but here i go. The music Big Rich Town - 50cent, isn't available for me anymore and I don't know why, usually when a song stop working i...
  • Simonyesil
  • Newbie
  • 10761 Views
  • 6 replies
  • 0 likes
  • Hip Hop
  • 10761 Views
  • 6 replies
  • 0 likes