Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 55423 Views
  • 46 replies
  • 105 likes
  • 55423 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 257556 Views
  • 2353 replies
  • 1910 likes
  • 257556 Views
  • 2353 replies
  • 1910 likes

Solved!! My weekly list is filled with identical songs

this scamming stuff is getting out of hand https://open.spotify.com/intl-de/track/30RoVQeDQDb3efWv0GxoIH?si=78a627c6061a443bhttps://open.spotify.com/intl-de/track/6bP1KwVbW3gdTvpDYoCKM0?si=ee29d19493004063https://open.spotify.com/intl-de/track/3xuKCa...

  • Casual Listener
  • this scamming stuff is getting out of hand   https://open.spotify.com/intl-de/track/30RoVQeDQDb3efWv0GxoIH?si=78a627c6061a443b https://open.spotify.com/intl-de/track/6bP1KwVbW3gdTvpDYoCKM0?si...
  • harald_k
  • Music Fan
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Superuser Contribution Explicit Song Replaced With Clean Version

One of my favorite songs (Everybody Wants to be Loved by Yoke Lore ft NVDES), was explicit when I added to my playlist. Now however only the clean version plays (while still having the explicit tag) and there is no other version to listen to. Why was...

  • Visitor
  • One of my favorite songs (Everybody Wants to be Loved by Yoke Lore ft NVDES), was explicit when I added to my playlist.  Now however only the clean version plays (while still having the explicit...
  • Sauceerr
  • Visitor
  • 1573 Views
  • 2 replies
  • 1 likes
  • 1573 Views
  • 2 replies
  • 1 likes

Confused algorithm

Since a few weeks I'm dealing with the "funny" issue of a totally confused spotify algorithm, which firstly suggested me only spanish rock for my weekly personal mixtape (a genre I don't listen to at all) and now it switched to Hindi chantings (which...

  • Visitor
  • Since a few weeks I'm dealing with the "funny" issue of a totally confused spotify algorithm, which firstly suggested me only spanish rock for my weekly personal mixtape (a genre I don't listen to at...
  • 85 Views
  • 0 replies
  • 0 likes
  • 85 Views
  • 0 replies
  • 0 likes

Superuser Contribution A song I want is not on Spotify/How do I request songs(It's a famous/well known song and it's only n

PlanPremiumCountryU.S. Device(iPhone X, M1 Macbook Pro late 2021)Operating System(iOS 16.6.1 Sonoma 14.0) My Question or IssueA song I want is not on Spotify/How do I request songs(It's a famous/well known song and it's only not on spotify)

  • Visitor
  • Plan Premium Country U.S.   Device (iPhone X, M1 Macbook Pro late 2021) Operating System (iOS 16.6.1 Sonoma 14.0)   My Question or Issue A song I want is not on Spotify/How do I ...
  • 1crazycajun
  • Casual Listener
  • 290 Views
  • 3 replies
  • 0 likes
  • music
  • 290 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify is still playing blocked artists (especially if they're not the primary artist)

PlanFamilyCountryUSADeviceiPhone 11Operating SystemiOS 16.4.1 (a) My Question or IssueI recently blocked Kanye West from being played on Spotify. However, I still have his songs liked in my library, including songs he is credited on as a feature or c...

  • Casual Listener
  • Plan Family Country USA Device iPhone 11 Operating System iOS 16.4.1 (a)   My Question or Issue I recently blocked Kanye West from being played on Spotify. However, I still have his so...
  • nazarune
  • Newbie
  • 821 Views
  • 4 replies
  • 1 likes
  • Block
  • 821 Views
  • 4 replies
  • 1 likes

Superuser Contribution spotify in public place

I have a Question for anyone who has an answer, we pay for Spotify premium I know that only cover it for personal use. But we also pay for a BMI license and a SECAT license. Would that generally cover us for using Spotify in our business

  • Visitor
  • I have a Question for anyone who has an answer, we pay for Spotify premium I know that only cover it for personal use. But we also pay for a BMI license and a SECAT license. Would that generally cove...
  • Lyubka
  • Moderator
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Laleh - bara få va mig själv

Hey, is it something wrong with the sound in this song? Or is it recoeded like this? Kind regardsKristoffer PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...

  • Visitor
  • Hey, is it something wrong with the sound in this song? Or is it recoeded like this?   Kind regards Kristoffer     Plan Free/Premium Country   Device (iPhone 8, Samsung...
  • Lyubka
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution "This content is not available" for an album

PlanPremiumCountryUSADeviceiPhone 8, MacOS desktop appOperating SystemIOS 16.7.2, MacOS 14.1 My Question or IssueThere is an album I found via Google search. It exists in Spotify only if I click on that link. If I just search 君のいる町 on Spotify, this a...

  • Newbie
  • Plan Premium Country USA Device iPhone 8, MacOS desktop app Operating System IOS 16.7.2, MacOS 14.1   My Question or Issue There is an album I found via Google search. It exists in Spo...
  • Lyubka
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player broken (Chrome)

Whenever I try to play a song on web player, Spotify just skips 4-5 of them and after that, it stops playing on the 10-second mark.

  • Regular
  • Whenever I try to play a song on web player, Spotify just skips 4-5 of them and after that, it stops playing on the 10-second mark. 
  • user-removed
  • Not applicable
  • 950 Views
  • 8 replies
  • 1 likes
  • 950 Views
  • 8 replies
  • 1 likes

Superuser Contribution Marketing company scammed me, I want to remove bots that may be following me

Two days ago an advert popped up on YouTube promoting a marketing service that allegedly sends your Spotify link to users on instagram. It specifically said that it did not violate Spotify's terms of service and made it very clear that the streams we...

  • Newbie
  • Two days ago an advert popped up on YouTube promoting a marketing service that allegedly sends your Spotify link to users on instagram. It specifically said that it did not violate Spotify's terms of...
  • TheoPratt
  • Newbie
  • 2171 Views
  • 4 replies
  • 0 likes
  • 2171 Views
  • 4 replies
  • 0 likes

How to block all content from a specific country (ru)

I would like to stop this music being offered by my player as a suggestion. Would appreciate the option to completely block it from my Spotify player quickly.

  • Newbie
  • I would like to stop this music being offered by my player as a suggestion. Would appreciate the option to completely block it from my Spotify player quickly.
  • Aaron1970
  • Casual Listener
  • 422 Views
  • 5 replies
  • 3 likes
  • Block entire country's content
  • 422 Views
  • 5 replies
  • 3 likes

Hitler? Really?

These **bleep** ads you keep pushing on us are getting ridiculous.Oh, I know you don't call them ads, but they are -- I don't care if you call the recommendations or anything else.Today, Spotify has a picture of Adolf Hitler and some podcast. I don't...

  • Casual Listener
  • These **bleep** ads you keep pushing on us are getting ridiculous. Oh, I know you don't call them ads, but they are -- I don't care if you call the recommendations or anything else. Today, Spotify ...
  • 124 Views
  • 0 replies
  • 2 likes
  • 124 Views
  • 0 replies
  • 2 likes

Superuser Contribution connecting Spotify to my bluetooth enabled hearing aids

I have a MacBook Air and a pair of Oticon Own bluetooth enabled hearing aids. How do I connect the hearing aids, via bluetooth, to listen to Spotify music stored on my MacBook Air?

  • Visitor
  • I have a MacBook Air and a pair of Oticon Own bluetooth enabled hearing aids. How do I connect the hearing aids, via bluetooth, to listen to Spotify music stored on my MacBook Air?
  • Eni
  • Moderator
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Empty message when trying to play a deleted title

PlanFamilyCountryFranceDeviceiPhone 13Operating System16.6.1 My Question or IssueWas on an artist page, then « You liked », and I scrolled to the «Liked releases » section. Clicked on a deleted album, titles appeared. Here was some titles I liked bef...

  • Casual Listener
  • Plan Family Country France Device iPhone 13 Operating System 16.6.1   My Question or Issue Was on an artist page, then « You liked », and I scrolled to the «Liked releases » section. C...
  • Yordan
  • Moderator
  • 331 Views
  • 5 replies
  • 0 likes
  • 331 Views
  • 5 replies
  • 0 likes

Superuser Contribution I love Anita Baker music - why is "serious" and "in my heart" missing on Spotify?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 371 Views
  • 3 replies
  • 0 likes
  • 371 Views
  • 3 replies
  • 0 likes

Why is this album no longer available?

I wanted to listen to this album, but it has been completely removed and I cannot listen to it anywhere else. Is there a reason for it being removed from Spotify?The link to the album in question: https://open.spotify.com/album/1eQfEcGpxk168Uh7yaCAPp...

  • Newbie
  • I wanted to listen to this album, but it has been completely removed and I cannot listen to it anywhere else. Is there a reason for it being removed from Spotify? The link to the album in question: ...
  • darkdel
  • Visitor
  • 746 Views
  • 4 replies
  • 0 likes
  • 746 Views
  • 4 replies
  • 0 likes

Disliked Ad Being one of most played ads

PlanFreeCountry DeviceiPhone 11Operating SystemiOS 16.5 My Question or IssueI've been getting the Nexaplanon ad as one of my primary ads. I clicked on it by mistake once and now Spotify won't listen to the idea that I don't like the ad and don't want...

  • Newbie
  • Plan Free Country   Device iPhone 11 Operating System iOS 16.5   My Question or Issue I've been getting the Nexaplanon ad as one of my primary ads. I clicked on it by mistake once...
  • mauve_minnow
  • Rising Star 1
  • 165 Views
  • 1 replies
  • 1 likes
  • 165 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution How do you get in touch with playlist owners as an artist?

When you have your music on Spotify, how do you get in contact with relevant playlist owners to present your music if it seems to fit their playlist? Link to our album if you are interested: Bound by Law – Break the Day Thanks for your help

  • Regular
  • When you have your music on Spotify, how do you get in contact with relevant playlist owners to present your music if it seems to fit their playlist?   Link to our album if you are intereste...
  • Thirdlead
  • Casual Listener
  • 125062 Views
  • 70 replies
  • 2 likes
  • 125062 Views
  • 70 replies
  • 2 likes