Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 55110 Views
  • 46 replies
  • 105 likes
  • 55110 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 256149 Views
  • 2352 replies
  • 1907 likes
  • 256149 Views
  • 2352 replies
  • 1907 likes

How can unofficial remixes be part of Spotify?

Hi Guys, any clue how some unofficial remixes goes into Spotify? cheersLuk

  • Gig Goer
  • Hi Guys,   any clue how some unofficial remixes goes into Spotify?    cheers Luk
  • hrflikk
  • Regular
  • 2008 Views
  • 4 replies
  • 0 likes
  • 2008 Views
  • 4 replies
  • 0 likes

Song request

You should add Hoe Love by RussIt is an amazing song and deserves to be on here

  • Newbie
  • You should add Hoe Love by Russ It is an amazing song and deserves to be on here
  • crematedman
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

some songs still not available

comin' home - cheeseburgercigarette machine - white rose movement

  • Newbie
  • comin' home - cheeseburger cigarette machine - white rose movement
  • crematedman
  • Community Legend
  • 1087 Views
  • 1 replies
  • 1 likes
  • 1087 Views
  • 1 replies
  • 1 likes

I can't listen to To The Max by DJ Khaled

The song was able before but even with the release of the album, the song To The Max is still grayed out. How do you fix this?

  • Newbie
  • The song was able before but even with the release of the album, the song To The Max is still grayed out. How do you fix this?
  • 12181272019
  • Newbie
  • 24072 Views
  • 9 replies
  • 4 likes
  • 24072 Views
  • 9 replies
  • 4 likes

What time of day will a new song/album come out?

For example, I'm waiting for the new Imagine Dragons album, "Evolve," to be released, which will be on 06/23/17. However, I'd like to listen to it as soon as possible. So I was wondering what time of day will the album come out? Will it be at midnigh...

  • Newbie
  • For example, I'm waiting for the new Imagine Dragons album, "Evolve," to be released, which will be on 06/23/17. However, I'd like to listen to it as soon as possible. So I was wondering what time of...
  • mam093
  • Regular
  • 14410 Views
  • 1 replies
  • 0 likes
  • 14410 Views
  • 1 replies
  • 0 likes

Solved!! The song just keeps skipping

When I shuffle play, the music starts playing and it keeps skipping songs. It plays for a few seconds then goes to another song. Please help with this problem.Thanks

  • Casual Listener
  • When I shuffle play, the music starts playing and it keeps skipping songs. It plays for a few seconds then goes to another song. Please help with this problem. Thanks
  • user-removed
  • Not applicable
  • 32273 Views
  • 9 replies
  • 2 likes
  • 32273 Views
  • 9 replies
  • 2 likes

Presale Code Moon Taxi

Has anyone received an email yet containing the presale code for Moon Taxi??

  • Casual Listener
  • Has anyone received an email yet containing the presale code for Moon Taxi??
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Solved!! pagamento senza attivazione

Ho appena pagato 0.99 per i tre mesi in offerta di premium ma sono rimasto in modalità free e non ho ricevuto alcuna ricevuta.

  • Newbie
  • Ho appena pagato 0.99 per i tre mesi in offerta di premium ma sono rimasto in modalità free e non ho ricevuto alcuna ricevuta.
  • Mikele1
  • Newbie
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

COPYRIGHT AND PUBLISHER

Hi Guys, there are songs outthere and wondering how they came up on Spotify without issues, a song called "Let me Love You" from Dj Snake is the original. Now a versionis on called "Let Me Love Yo" by Savannah Outen & Spencer Sutherland, how is that ...

  • Gig Goer
  • Hi Guys,   there are songs outthere and wondering how they came up on Spotify without issues, a song called "Let me Love You" from Dj Snake is the original.   Now a versionis on called ...
  • 1175 Views
  • 0 replies
  • 0 likes
  • Pop
  • 1175 Views
  • 0 replies
  • 0 likes

Can I share the import music?

Can l share to the not existing music on Spotify if I import from my itunes?

  • Visitor
  • Can l share to the not existing music on Spotify if I import from my itunes?
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

BTO - Bachman-Turner Overdrive

I was putting together a playlist and noticed BTO's Not Fragile album isn't in Spotify? Just curious why it isn't there?I was trying to put together a playlist of my favorite bands favorite albums, and Not Fragile would definitely be BTO's best album...

  • Roadie
  • I was putting together a playlist and noticed BTO's Not Fragile album isn't in Spotify? Just curious why it isn't there? I was trying to put together a playlist of my favorite bands favorite albums,...
  • artful_dodger59
  • Roadie
  • 872 Views
  • 4 replies
  • 2 likes
  • Rock
  • 872 Views
  • 4 replies
  • 2 likes

Music Add Request

Hi, I was wondering if you could add 'You Don't know me' by Jax Jones ft Isabelle Stern (Stephen Murphy Deep House Remix)

  • Newbie
  • Hi, I was wondering if you could add 'You Don't know me' by Jax Jones ft Isabelle Stern (Stephen Murphy Deep House Remix)
  • crematedman
  • Community Legend
  • 201 Views
  • 1 replies
  • 1 likes
  • 201 Views
  • 1 replies
  • 1 likes

why can't i play this song?

Hey guys, I found this song on Spotify and added it to a playlist, but it won't play - any ideas? Here is the songValleyz, Tessellated, & Amindi K. Fro$t - Pine & Ginger

  • Casual Listener
  • Hey guys, I found this song on Spotify and added it to a playlist, but it won't play - any ideas?  Here is the song Valleyz, Tessellated, & Amindi K. Fro$t - Pine & Ginger
  • Henaka36
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Some songs won't play

Hello, I would like to know why some of the songs won't play. They have played previously, I have added them into my playlists, yet when they come up, they just skip to the next song. They are also grey, please see attachment for example. Sorry if th...

lovekills.jpg
  • Casual Listener
  • Hello,    I would like to know why some of the songs won't play. They have played previously, I have added them into my playlists, yet when they come up, they just skip to the next song. ...
  • SnoBuni20
  • Casual Listener
  • 2375 Views
  • 5 replies
  • 0 likes
  • songs
  • 2375 Views
  • 5 replies
  • 0 likes

Pavement music missing?

Half of Slanted and Enchanted is not avaibable for listening.Can you restore it?

  • Newbie
  • Half of Slanted and Enchanted is not avaibable for listening. Can you restore it?
  • Jacob
  • Community Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Uncle Acid - Pusher Man

Hi all,I noticed that the songs contained in Uncle Acid's Pusher Man are reversed: selecting "Pusher Man" plays "Remember Tomorrow" and vicecersa. Kind regards,Ezra

  • Casual Listener
  • Hi all, I noticed that the songs contained in Uncle Acid's Pusher Man are reversed: selecting "Pusher Man" plays "Remember Tomorrow" and vicecersa.   Kind regards, Ezra
  • ezradibiase
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

Acid Jazz Track ID

Velvet Madrid used to to be called Reina Bruja and had a flash based website that emulated the color changing of the venue with I believe 3 tracks on the website that you could choose from. One every so often echoes in my head and can't ever find it ...

  • Regular
  • Velvet Madrid used to to be called Reina Bruja and had a flash based website that emulated the color changing of the venue with I believe 3 tracks on the website that you could choose from. One every...
  • 363 Views
  • 0 replies
  • 0 likes
  • acid jazz
    Lounge
    nu jazz
  • 363 Views
  • 0 replies
  • 0 likes

[All Platforms][Playlists] Rap Caviar Song Request

Hello Fellow Spotify Users, This playlist is in great need of the song Raf by A$AP Mob. This timeless classic includes features from A$AP Rocky, Quavo, Playboy Carti, and curveball Frank Ocean. Thank you for you time everyone, and go give it a listen...

  • Newbie
  • Hello Fellow Spotify Users,   This playlist is in great need of the song Raf by A$AP Mob. This timeless classic includes features from A$AP Rocky, Quavo, Playboy Carti, and curveball Frank Oce...
  • 404 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 404 Views
  • 0 replies
  • 0 likes

Solved!! its all inside of you request

I was hoping that this song could make it to Spotify as I couldn't find the one I was looking for. It was written and developed by John Loeffler and David Wolfert and sang by Jess Turner.

  • Casual Listener
  • I was hoping that this song could make it to Spotify as I couldn't find the one I was looking for. It was written and developed by John Loeffler and David Wolfert and sang by Jess Turner.
  • crematedman
  • Community Legend
  • 398 Views
  • 3 replies
  • 0 likes
  • 398 Views
  • 3 replies
  • 0 likes