Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Have you guys ever looked up a song, only to find it's not there, or there are only different versions? I have, and I thought this would be a good way to get it out there that there are more songs that could be on spotify.Most recently I haven't been...
Have you guys ever looked up a song, only to find it's not there, or there are only different versions? I have, and I thought this would be a good way to get it out there that there are more songs th...
Not applicable
764 Views
1 replies
1 likes
Hi all , I am new to this bloggy thingy lark , but being reasonably old , but very musically orientated , I would love Spotify to get It Bites to allow them to put their album " The Tall Ships " on Spotify. I am a great fan , have all their early wor...
Hi all , I am new to this bloggy thingy lark , but being reasonably old , but very musically orientated , I would love Spotify to get It Bites to allow them to put their album " The Tall Ships " on S...
Newbie
928 Views
2 replies
1 likes
Ive been following the rock this list for a while now and even before it was called rock this. Up until recently this has been a decent list of tracks not all to my taste but mostly. I log on today and instead of having the usual array of quality roc...
Ive been following the rock this list for a while now and even before it was called rock this. Up until recently this has been a decent list of tracks not all to my taste but mostly. I log on today a...
Not applicable
601 Views
1 replies
0 likes
I've already read the post at I want an artist/ song on Spotify. and I understand what they are saying. But something I am not understanding fully is when you have the artist already on Spotify, but not all of their albums. I understnad maybe not hav...
I've already read the post at I want an artist/ song on Spotify. and I understand what they are saying. But something I am not understanding fully is when you have the artist already ...
Roadie
8230 Views
6 replies
0 likes
Hi, i would like to know if there is any way to recover my weekly discover from last week. I wanted song but forgot the name
Hi, i would like to know if there is any way to recover my weekly discover from last week. I wanted song but forgot the name
Not applicable
527 Views
2 replies
0 likes
I have korn Playlist from artist station. Why does it add Linkin Park after related thumbs down?
I have korn Playlist from artist station. Why does it add Linkin Park after related thumbs down?
198 Views
0 replies
1 likes
Hello has anyone else suffered from playlist being wiped out ? Now when I click on a playlist it says 0 tracks. when i logged in at another time it said 19 tracks . sometimes other playlist are empty and at later time one is empty and another one is ...
Hello has anyone else suffered from playlist being wiped out ? Now when I click on a playlist it says 0 tracks. when i logged in at another time it said 19 tracks . sometimes other playlist ...
Not applicable
352 Views
3 replies
0 likes
I'm a paying member of Spotify. I have a strong feeling that it happens more and more that titles are not available in my country, which is Switzerland. The latest example is the song "These days are gone" of Moonbootica. While I can listen to "These...
I'm a paying member of Spotify. I have a strong feeling that it happens more and more that titles are not available in my country, which is Switzerland. The latest example is the song "These days are...
Community Legend
290 Views
1 replies
0 likes
These are two of my favorite songs and I have to go to YouTube just to hear them please add daughter medicine sound remedy remix and Annabel jones magnetic aobeats remix
These are two of my favorite songs and I have to go to YouTube just to hear them please add daughter medicine sound remedy remix and Annabel jones magnetic aobeats remix
Not applicable
422 Views
1 replies
0 likes
I want to listen Caparezza's Museica with my spanish account, but I can't because is not available in my country. Any solution? I don't want local files..
I want to listen Caparezza's Museica with my spanish account, but I can't because is not available in my country. Any solution? I don't want local files..
Casual Listener
1446 Views
9 replies
1 likes
Hi Team.can i request if we can add the song KISMET by Silent Sanctuary Please. Thanks in Advanced
Hi Team. can i request if we can add the song KISMET by Silent Sanctuary Please. Thanks in Advanced
Spotify Star
309 Views
1 replies
0 likes
Is there anyway to request songs that aren't available?
Is there anyway to request songs that aren't available?
Spotify Star
417 Views
1 replies
0 likes
So, let's say I start a radio station based on Discover Weekly, or Liked From Radio, or a continually changing curated playlist. Will this new station forever play music based on the playlist at the time the station was created? Or will the station c...
So, let's say I start a radio station based on Discover Weekly, or Liked From Radio, or a continually changing curated playlist. Will this new station forever play music based on the playlist at...
Music Fan
3207 Views
8 replies
0 likes
I have not a premium account and other people can not see me. Is it normal?I am using my not premium account without problem and I can see others people but they can not see me.
I have not a premium account and other people can not see me. Is it normal? I am using my not premium account without problem and I can see others people but they can not see me.
186 Views
0 replies
0 likes
Purely out of interest could anyone explain the methodology behind the Spotify curated (my first ever chance to use this pretentious word ) playlist: "Every UK Number One: 2016". I'll leave aside the slight confusion of the main title saying 2016 and...
Purely out of interest could anyone explain the methodology behind the Spotify curated (my first ever chance to use this pretentious word 🙂 ) playlist: "Every UK Number One: 2016". I'll leave aside ...
272 Views
0 replies
0 likes
hi everyone, I need your help. Recently become a member & downloaded about over 3,000- 4,000 songs on my phone and everything was going great.but when i want to get more, Spotify goes offline & the downloading stops. Don't know if it's my account whi...
hi everyone, I need your help. Recently become a member & downloaded about over 3,000- 4,000 songs on my phone and everything was going great. but when i want to get more, Spotify goes ...
Community Legend
659 Views
3 replies
0 likes
The music Chivalry is Dead from Trevor Wesley. It's only half of it.
The music Chivalry is Dead from Trevor Wesley. It's only half of it.
216 Views
0 replies
0 likes
I have been looking through requests for albums or songs to be added so that I can Kudo those I would like added too BUT it would be so much easier if people would say in the subject line what they are actually asking for. If you want something added...
I have been looking through requests for albums or songs to be added so that I can Kudo those I would like added too BUT it would be so much easier if people would say in the subject line what they a...
241 Views
0 replies
0 likes
Hey,I wanted to know when you are going to add nativist southern brazilian songs,or "gaúcha".I would love to hear "O último Tirão",from Kiko Goulart.
Hey,I wanted to know when you are going to add nativist southern brazilian songs,or "gaúcha".I would love to hear "O último Tirão",from Kiko Goulart.
Spotify Star
382 Views
1 replies
0 likes
So I was listening to the song because my dog and I grew fond of it and today, I realized that the song is cut short. Originally it's 3:29 minutes long. Now it stops at 1:28 minutes, which is half way through. I'm new here so I don't know where to re...
So I was listening to the song because my dog and I grew fond of it and today, I realized that the song is cut short. Originally it's 3:29 minutes long. Now it stops at 1:28 minutes, which is half wa...
Not applicable
574 Views
1 replies
0 likes
