Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64132 Views
  • 47 replies
  • 107 likes
  • 64132 Views
  • 47 replies
  • 107 likes

MUSIC ADD REQUEST

I really love this song please can you add this track KISMET BY SILENT SANCTUARY . Please.Thank you for your quick response

  • Casual Listener
  • I really love this song please can you add this track   KISMET BY SILENT SANCTUARY .    Please. Thank you for your quick response
  • MattSuda
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Big whisky and the groogrux King non live add request

Hello. I would like to add the full album of Big whisky and the groogrux King that is NON live. There is already this album but it's live.

  • Regular
  • Hello. I would like to add the full album of Big whisky and the groogrux King that is NON live. There is already this album but it's live.
  • MattSuda
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Public playlist updated, missing a great song

not able to view play history and playlist has been updated since a couple of day. Is there a way to get a list of songs out that playlist before it got updated? The playlist is called "The Winter Chill". It has been updated 6 days ago i think. pleas...

  • Newbie
  • not able to view play history and playlist has been updated since a couple of day. Is there a way to get a list of songs out that playlist before it got updated? The playlist is called "The Winter Ch...
  • MattSuda
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

SONG REQUEST

where do i request a song?ADD Pergunta Boba by Jorge e Matheus

  • Casual Listener
  • where do i request a song? ADD Pergunta Boba by Jorge e Matheus
  • MattSuda
  • Spotify Star
  • 523 Views
  • 3 replies
  • 0 likes
  • 523 Views
  • 3 replies
  • 0 likes

SONG REQUEST

Please, Can Spotify ADD the song "Pergunta Boba" by Jorge e Matheus ?

  • Casual Listener
  • Please, Can Spotify ADD the song "Pergunta Boba" by Jorge e Matheus ?
  • MattSuda
  • Spotify Star
  • 388 Views
  • 2 replies
  • 0 likes
  • song add
  • 388 Views
  • 2 replies
  • 0 likes

track listed with wrong artist

This track is not by Matt Simons, yet it is supposed to be his #2 most popular song: spotify:track:5JzpyVGEXe87V15jPg883K It's pretty awful actually.

  • Newbie
  •     This track is not by Matt Simons, yet it is supposed to be his #2 most popular song:   spotify:track:5JzpyVGEXe87V15jPg883K   It's pretty awful actually.
  • MattSuda
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Mac Miller

Please add the song "Diablo" by him it's my favorite. And add the album K.I.D.S and Faces.

  • Newbie
  • Please add the song "Diablo" by him it's my favorite. And add the album K.I.D.S and Faces.
  • MattSuda
  • Spotify Star
  • 803 Views
  • 2 replies
  • 1 likes
  • 803 Views
  • 2 replies
  • 1 likes

Music add

Could you add Always be Mine by Malino, thanks!

  • Newbie
  • Could you add Always be Mine by Malino, thanks!
  • MattSuda
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! New Artist

Hi, I was told by customer support to suggest new artists through here.The artist is: "Sidney e Orquestra de Astor"This is an example of one of the songs: https://www.youtube.com/watch?v=uLuMwE_ZGrU&list=PLuGF-NWg4B6HVLlNYPOx4sUA7cfS8ppqU&index=8http...

  • Casual Listener
  • Hi, I was told by customer support to suggest new artists through here. The artist is: "Sidney e Orquestra de Astor" This is an example of one of the songs:    https://www.youtube....
  • MattSuda
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Radio Mode is buggy

Hi, I'm used to a pretty functional "Radio Mode" from Google Play Music. On Spotify this feature is sadly very far from functional.I'm mainly talking about "Song" based radio, but it applies to Genre based as well. Here is what happens: I start a Son...

  • Visitor
  • Hi,   I'm used to a pretty functional "Radio Mode" from Google Play Music. On Spotify this feature is sadly very far from functional. I'm mainly talking about "Song" based radio, but it appli...
  • user-removed
  • Not applicable
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Labelling Artists: Lakatos

Ja vstretil vas "I've met you" gets "Traditional" as artist, beccause of the way you labelled it, in stead of Lakatos

  • Gig Goer
  • Ja vstretil vas "I've met you" gets "Traditional" as artist, beccause of the way you labelled it, in stead of Lakatos
  • user-removed
  • Not applicable
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Choosing Genres

@__spo__ Team Is there a way to choose the Genres I'm interested in, and then get only the new releases for that Genre shown in the Android app? That would be pretty useful. Qobuz allows me to do it that way. I listen to Classical music and some Film...

  • Visitor
  • @__spo__ Team   Is there a way to choose the Genres I'm interested in, and then get only the new releases for that Genre shown in the Android app? That would be pretty useful. Qobuz allows m...
  • user-removed
  • Not applicable
  • 2939 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Web Player
    Windows
  • 2939 Views
  • 1 replies
  • 0 likes

Solved!! Parts of a recording are distorted or garbled

I am listening to one of the audiobooks available on spotify and there are parts in the recording that are garbled. I can go over more specifics if need be but I was wondering if there was some way to report content that is faulty in some way. I was ...

  • Newbie
  • ...o report content that is faulty in some way. I was not able to locate an option within the spotify program for pc to do this. The specific recording is of The Great Gatsby as narrated by M...
  • user-removed
  • Not applicable
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Request for album "Love This City" by "The Whitlams"

I see that there are some The Whitlams albums on Spotify, which is most excellent! I was hoping that we could also get Love This City (1999). Thanks!

  • Newbie
  • I see that there are some The Whitlams albums on Spotify, which is most excellent! I was hoping that we could also get Love This City (1999).  Thanks!
  • user-removed
  • Not applicable
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Solved!! Why can I only select playlist for the offline mode?

It might sound strange, but really, I don't understand why only playlists can be selected for the offline mode on the pc? Why not songs, albums, artists?

  • Casual Listener
  • It might sound strange, but really, I don't understand why only playlists can be selected for the offline mode on the pc? Why not songs, albums, artists?
  • user-removed
  • Not applicable
  • 484 Views
  • 3 replies
  • 0 likes
  • 484 Views
  • 3 replies
  • 0 likes

Miami Vice OST available in web player but not on mobile or desktop ?

Hello,can someone explains me why some album (here Miami Vice OST) is available in web spotify player (if I type in google Miami Vice original soundtrack spotify) but not on the mobile or desktop version ? Thx a lot ! Raphael. PS : Some track are not...

  • Regular
  • Hello, can someone explains me why some album (here Miami Vice OST) is available in web spotify player (if I type in google Miami Vice original soundtrack spotify) but not on the mobile or desktop v...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Spotify skipping random tracks.

So I've been noticed this problem. Spotify will skip tracks by certain artists even though the track isn't grayed out (I have it set in my settings to hide unplayable tracks). I'll try to save it, add to up next etc and each time it just completely s...

  • Newbie
  • So I've been noticed this problem. Spotify will skip tracks by certain artists even though the track isn't grayed out (I have it set in my settings to hide unplayable tracks). I'll try to save it, ad...
  • user-removed
  • Not applicable
  • 349 Views
  • 3 replies
  • 1 likes
  • 349 Views
  • 3 replies
  • 1 likes

Kenny Wayne Shephard - Goin' Home

Kenny Wayne Shephard - Goin' Home, why is this release no longer awailible on spotify??? last checke 19.mar.2016 .... I was availible before no later than 1. mar. 2016 ... why was it removed?

  • Casual Listener
  • Kenny Wayne Shephard - Goin' Home, why is this release no longer awailible on spotify??? last checke 19.mar.2016 .... I was availible before no later than 1. mar. 2016 ... why was it removed?
  • user-removed
  • Not applicable
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Name mistakes of songs in the album

https://play.spotify.com/album/1kAULlq6tWxzoQcnOTkWUu Hello, The names and songs are mismatched in the album "Oğuz Yılmaz - Ayrılmam Ankara'dan / 2012" Can you fix this?

  • Newbie
  • https://play.spotify.com/album/1kAULlq6tWxzoQcnOTkWUu   Hello,   The names and songs are mismatched in the album "Oğuz Yılmaz - Ayrılmam Ankara'dan / 2012" Can you fix this?
  • user-removed
  • Not applicable
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes