Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

TheresaMcKenna

Newbie

78949 Views

49 replies

110 likes

  • 78949 Views
  • 49 replies
  • 110 likes

Solved!! How to upload and listen to recorded music(録音した音楽をアップロードして聴く方法)

I want to upload my recorded music to Spotify so I can listen to it, but I cannot upload it.The website I checked says you can upload from a place called New Episode, but I couldn't find anything like that. It was not in the settings etc. (see pictur...

Newbie

I want to upload my recorded music to Spotify so I can listen to it, but I cannot upload it. The website I checked says you can upload from a place called New Episode, but I couldn't find anything l...

Maxim

Spotify Star

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing song - Sarah Bonnici - "Loop"

Why the song that won in Malta to represent in the eurovision is not in Spotify? Sarah Bonnici - "Loop"

Visitor

Why the song that won in Malta to represent in the eurovision is not in Spotify? Sarah Bonnici - "Loop"

Not applicable

1453 Views

5 replies

4 likes

  • 1453 Views
  • 5 replies
  • 4 likes

Inappropriate content

As a Spotify user who has had his ups and downs of life I enjoy listening to music. But as of late I come across all sorts of music I really don’t like and can be offensive to a large sum of people. Now that I have my idea in your head I think there ...

Newbie

As a Spotify user who has had his ups and downs of life I enjoy listening to music. But as of late I come across all sorts of music I really don’t like and can be offensive to a large sum of people. ...

TanyaS

Spotify Star

634 Views

1 replies

2 likes

  • 634 Views
  • 1 replies
  • 2 likes

Superuser Contribution Arabic advertising

Hello everyone. I don't know if this is the right section, but I want to know why I am receiving advertising in Arabic when my account clearly indicates that my region is Uruguay. This only happens to me in the desktop application. Thank you so much!

Newbie

Hello everyone. I don't know if this is the right section, but I want to know why I am receiving advertising in Arabic when my account clearly indicates that my region is Uruguay. This only happens t...

Joan

Moderator

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening history

PlanPremiumCountryUSADeviceSamsung Galaxy 20 Ultra My Question or IssueFor some reason, starting this year, my recently played songs aren't showing up in my listening history. My listening history is currently showing songs I listened to last year in...

Regular

Plan Premium Country USA Device Samsung Galaxy 20 Ultra   My Question or Issue For some reason, starting this year, my recently played songs aren't showing up in my listening history. My...

JazzyLee11

Regular

1384 Views

10 replies

0 likes

  • 1384 Views
  • 10 replies
  • 0 likes

Superuser Contribution Bring Back "Explore this list" feature

I absolutely LOVED the Explore this list feature and I'm devastated that it doesn't seem to be available anymore! I wrote in awhile back suggesting a 30-second track preview option and at the time there wasn't enough interest. However, at some point ...

Casual Listener

I absolutely LOVED the Explore this list feature and I'm devastated that it doesn't seem to be available anymore!   I wrote in awhile back suggesting a 30-second track preview option and at th...

Yordan

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Collaborative Playlists Still Not Working

PlanPremium CountryNetherlands My Question or IssueI saw that the issue with collaborative playlists not being editable by collaborators is marked as solved, but it still does not work for me. I've shared the playlist using the "Invite collaborators"...

Casual Listener

Plan Premium   Country Netherlands   My Question or Issue I saw that the issue with collaborative playlists not being editable by collaborators is marked as solved, but it still does...

dreweastmead

Casual Listener

16846 Views

15 replies

0 likes

  • 16846 Views
  • 15 replies
  • 0 likes

Superuser Contribution Audio Book supplemental download

I'm listening to an audio book (Outlive by Peter Attia) and it keep referring to a PDF download. The description of the book in Spotify says, "*Includes a downloadable PDF of charts, graphs, and illustrations from the book, along with other valuable ...

Newbie

I'm listening to an audio book (Outlive by Peter Attia) and it keep referring to a PDF download.  The description of the book in Spotify says, "*Includes a downloadable PDF of charts, graphs, an...

Susan_GP

Moderator

1858 Views

1 replies

3 likes

  • 1858 Views
  • 1 replies
  • 3 likes

Superuser Contribution Posts are moved without the author's permission

A topic I posted in the support community a few days ago was merged with another topic without permission.How can I get it back?

Regular

A topic I posted in the support community a few days ago was merged with another topic without permission. How can I get it back?    

i2da

Regular

350 Views

2 replies

0 likes

Community
  • 350 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problems that are not fixed for a long time

For more than three years, the song title has not been corrected even after reporting multiple times using the support report form. x自動車ショ|歌 ○自動車ショー歌 https://spotify.link/YQP3v8Q1aEb I know there's a support form and I've already reported it, so ther...

Regular

For more than three years, the song title has not been corrected even after reporting multiple times using the support report form. x自動車ショ|歌 ○自動車ショー歌 https://spotify.link/YQP3v8Q1aEb I know there's a...

i2da

Regular

410 Views

2 replies

0 likes

Song
  • 410 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bring back "Most Popular" filter

PlanPremiumCountryUSADeviceGalaxy S23Operating SystemAndroid My Question or IssuePlease bring back the "most popular" filter to sort episodes. As another person has mentioned previously, some podcasts or artists have hundreds of episodes/songs, and i...

Visitor

...entioned previously, some podcasts or artists have hundreds of episodes/songs, and it's helpful to sort by most popular when trying out something new with so much content.

Ivelina

Moderator

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution tapping title and artist no longer alphabetizes the columns

PlanFree/PremiumCountry US Device Dell G15 laptop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 11(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuetapping title and artist no longer alphabetizes the columns

Newbie

Plan Free/Premium Country US   Device Dell G15 laptop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 11 (iOS 10, Android Oreo, Windows 10,etc.)   ...

Joan

Moderator

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suspicious Playlist

How do I go about reporting a suspicious playlist? I checked my spotify for artists app today to find a suspiciously large bump up in listeners, followers, etc. I checked where they came from and they all came from this playlist by Artister. Doing a ...

Casual Listener

How do I go about reporting a suspicious playlist? I checked my spotify for artists app today to find a suspiciously large bump up in listeners, followers, etc. I checked where they came from and the...

Yordan

Moderator

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong song plays by Sevendust

On the Sevendust album "Alpha" from 2007, the last track is wrong. It says the song is "Driven", but it's actually a duplicate of the title track, which is second-to-last. If you play the standalone "Driven" single, it plays the correct track.

Visitor

On the Sevendust album "Alpha" from 2007, the last track is wrong. It says the song is "Driven", but it's actually a duplicate of the title track, which is second-to-last. If you play the standalone ...

Maria

Moderator

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to add "1 more release" to my album?

I don't know if it's the right community to post this, but i tried everywhere and i need help. Basically if you don't know, the '1 more release' button is located on the bottom right and it gives alternate-versions of the album i'm trying to add a cl...

Casual Listener

I don't know if it's the right community to post this, but i tried everywhere and i need help.   Basically if you don't know, the '1 more release' button is located on the bottom right and it ...

Susan_GP

Moderator

890 Views

3 replies

0 likes

  • 890 Views
  • 3 replies
  • 0 likes

Superuser Contribution Thomas Lang

Hello team! if you go to the artist Thomas Lang, you have content mixed up from two different persons called Thomas Lang:Thomas Lang (Schlagzeuger) (* 1967), österreichischer SchlagzeugerThomas Lang (Schriftsteller) (* 1967), deutscher Schriftsteller

Newbie

Hello team!   if you go to the artist Thomas Lang, you have content mixed up from two different persons called Thomas Lang: Thomas Lang (Schlagzeuger) (* 1967), österreichischer S...

Yordan

Moderator

224 Views

1 replies

1 likes

  • 224 Views
  • 1 replies
  • 1 likes

Superuser Contribution Warum kann ich nicht mehr auf mein spotify wrapped zugreifen?

Wenn ich auf mein spotify wrapped von 2023 zugreifen möchte, komme ich über den link zwar auf die App und auf die entsprechende Seite, allerdings wird mir nur ein schwarzer Screen angezeigt (Lautsprecher, Pause und weiter wird angezeigt)

Visitor

Wenn ich auf mein spotify wrapped von 2023 zugreifen möchte, komme ich über den link zwar auf die App und auf die entsprechende Seite, allerdings wird mir nur ein schwarzer Screen angezeigt (Lautspre...

Ivelina

Moderator

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Copyright permission for scan codes

My Question or Issue- Hi can I print song scan codes on tshirt and sell it? Do I have to take any permission from Spotify?

Visitor

  My Question or Issue- Hi can I print song scan codes on tshirt and sell it? Do I have to take any permission from Spotify?   

melrob2177

Newbie

2815 Views

5 replies

0 likes

  • 2815 Views
  • 5 replies
  • 0 likes

Superuser Contribution Language Choice for Commercials

I've been hearing an increasing number of ads in Spanish, which I don't speak. When signing up, we should be able to choose our default language, and the ads should respect those language choices as well.

Visitor

I've been hearing an increasing number of ads in Spanish, which I don't speak.  When signing up, we should be able to choose our default language, and the ads should respect those language choic...

Kiril

Moderator

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes