Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
This song is on one of my playlists and keeps pausing playback; I was looking to see why it can no longer play.Hurts Me by Santanahttps://open.spotify.com/track/3wln8aMxreNuOU3rNkcTZ0
This song is on one of my playlists and keeps pausing playback; I was looking to see why it can no longer play. Hurts Me by Santana https://open.spotify.com/track/3wln8aMxreNuOU3rNkcTZ0
Moderator
411 Views
3 replies
0 likes
He is a venezuelan singer
He is a venezuelan singer
Spotify Legend
427 Views
1 replies
0 likes
I'm using the Instagram to make the verification but Spotify can't confirm my request and give me the access
I'm using the Instagram to make the verification but Spotify can't confirm my request and give me the access
Spotify Legend
469 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
707 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceSamsung Galaxy A54Operating SystemAndroid 13 My Question or IssueMy account does not have the tool to translate songs. This is very annoying, I tested other people's accounts in my application and it appeared, only for m...
Plan Premium Country Brazil Device Samsung Galaxy A54 Operating System Android 13 My Question or Issue My account does not have the tool to translate songs. This is very annoying, I ...
Newbie
2266 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
388 Views
1 replies
0 likes
Hi, PlanPremiumCountryItalyDeviceNokia X10Operating System Android 13 My Question or IssueCould you please add a feature that allow control play previous song via long press volume - key and play next song via long press volume + key?
Hi, Plan Premium Country Italy Device Nokia X10 Operating System Android 13 My Question or Issue Could you please add a feature that allow control play previous song v...
Moderator
358 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
363 Views
1 replies
0 likes
I recently bothered to gain access to my artist page through S4A and have gone through the process of removing all of the old music from the other artist with the same name but, while their tracks are no longer showing in my discography, they're stil...
I recently bothered to gain access to my artist page through S4A and have gone through the process of removing all of the old music from the other artist with the same name but, while their tracks ar...
Roadie
736 Views
1 replies
0 likes
My Question or Issuei was looking up the name of an artist i listen to, and in the results a spotify radio playlist based on that artist popped up. when viewing the playlist, it says it's made for me and has about 170 likes. not sure how people found...
My Question or Issue i was looking up the name of an artist i listen to, and in the results a spotify radio playlist based on that artist popped up. when viewing the playlist, it says it's made for ...
Moderator
2518 Views
3 replies
0 likes
When I choose a song to listen to and then Spotify plays recommended songs, there have been multiple times I try and share the link to to one of the recommended songs. The link sends fine and the preview in the text shows the correct song, but when t...
When I choose a song to listen to and then Spotify plays recommended songs, there have been multiple times I try and share the link to to one of the recommended songs. The link sends fine and t...
Spotify Star
2045 Views
4 replies
0 likes
The idea "[All Platforms] Bring back Playlist radio" submitted by Emmi_ has not become a live idea yet and is stuck on "Good Suggestion" despite reaching over 8x the amount of votes needed to become a live idea. Someone needs to change its status to ...
The idea "[All Platforms] Bring back Playlist radio" submitted by Emmi_ has not become a live idea yet and is stuck on "Good Suggestion" despite reaching over 8x the amount of votes needed...
Regular
1010 Views
5 replies
0 likes
In the About for artist "311", guitarist Tim Mahoney's name is linked to artist "Tim Mahoney", but this is NOT the same Tim Mahoney. And, in artist "Tim Mahoney"s profile pic, it shows artist "311". Again, NOT the same artist/band/person. I'm sure bo...
In the About for artist "311", guitarist Tim Mahoney's name is linked to artist "Tim Mahoney", but this is NOT the same Tim Mahoney. And, in artist "Tim Mahoney"s profile pic, it shows artist "311". ...
Music Fan
326 Views
1 replies
0 likes
For the song "I believe" from Phil Wickham, I can see the song, and can save it, but can't click on it to play it. It's in a grey tone. I haven't had this problem with any of his other songs, nor with other artists. I have the latest version of Spoti...
For the song "I believe" from Phil Wickham, I can see the song, and can save it, but can't click on it to play it. It's in a grey tone. I haven't had this problem with any of his other songs, nor wit...
Spotify Star
555 Views
5 replies
0 likes
Unable to see recently played songs when DJ is in use
Unable to see recently played songs when DJ is in use
Casual Listener
9683 Views
13 replies
10 likes
(I do use iOS 16.2)it Plays a recommendation song legit ever 1-4 songs.any one else have that problem? i have premium (sorry for bad English if wrong)
(I do use iOS 16.2) it Plays a recommendation song legit ever 1-4 songs. any one else have that problem? i have premium (sorry for bad English if wrong)
Moderator
391 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceHigh spec desktop PCOperating SystemWindows 10 pro My Question or IssueHi Guys, having this issue on and off for a few weeks now. Start listening and a little while in Spotify will play two tracks at a time ( track...
Plan Premium Country South Africa Device High spec desktop PC Operating System Windows 10 pro My Question or Issue Hi Guys, having this issue on and off for a few weeks now. Start li...
Regular
362 Views
2 replies
0 likes
I often queue songs by swiping them to the left. From what I have noticed, this works for every playlist except my Blend playlist. Is this a bug that just had gone unnoticed? I assume there wouldn't be a reason to exclude Blends specifically from swi...
I often queue songs by swiping them to the left. From what I have noticed, this works for every playlist except my Blend playlist. Is this a bug that just had gone unnoticed? I assume there wouldn't ...
Visitor
496 Views
1 replies
0 likes
I blended with a friend and we had a few common songs. I was wondering how the algorithm works in terms of who listen to that song more, or which profile the song came from? Like listening to the song more than 10 times. None of the below information...
I blended with a friend and we had a few common songs. I was wondering how the algorithm works in terms of who listen to that song more, or which profile the song came from? Like listening to the son...
Spotify Legend
4827 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
2718 Views
1 replies
0 likes
