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Desktop (Linux)

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Forum Posts

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6046 Views
  • 1 replies
  • 2 likes
  • 6046 Views
  • 1 replies
  • 2 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6273 Views
  • 1 replies
  • 0 likes
  • 6273 Views
  • 1 replies
  • 0 likes

Recent Linux client update changes

Hey! There has been an update to the Spotify Linux client signatures.Users may see errors linked to missing keys and failed signature verifications for Spotify when updating the system. If this happens to you, this can be fixed by manually adding the...

  • Community Legend
  • ckier
  • Visitor
  • 59633 Views
  • 24 replies
  • 39 likes
  • 59633 Views
  • 24 replies
  • 39 likes

Solved!! [Troubleshooting] Linux Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before.So type your issue into the search box and have a look. Basic troubleshooting Go through th...

  • Community Legend
  • sleeksorrow
  • Roadie
  • 261247 Views
  • 151 replies
  • 33 likes
  • Linux
  • 261247 Views
  • 151 replies
  • 33 likes

Solved!!Superuser Contribution Spotify version rolled back to pre-Autoplay fix update

PlanPremiumCountrySouth Africa DeviceDell E6430Operating SystemUbuntu 18.04 My Question or Issue Autoplay had disappeared some time ago on desktop and came back last week after an update (app updated to v1.0.92). On Friday last week I noticed that au...

  • Casual Listener
  • Plan Premium Country South Africa   Device Dell E6430 Operating System Ubuntu 18.04   My Question or Issue  Autoplay had disappeared some time ago on desktop and came back l...
  • jooon
  • Spotify
  • 5554 Views
  • 3 replies
  • 0 likes
  • 5554 Views
  • 3 replies
  • 0 likes

Unable to run Spotify

PlanFreeCountryFinland DevicePCOperating SystemUbuntu 18.04.1 My Question or IssueTrying to start spotify gives me this: cannot perform readlinkat() on the mount namespace file descriptor of the init process: Permission denied. This started to happen...

  • Newbie
  • Plan Free Country Finland   Device PC Operating System Ubuntu 18.04.1   My Question or Issue Trying to start spotify gives me this: cannot perform readlinkat() on the mount names...
  • 3588 Views
  • 0 replies
  • 1 likes
  • 3588 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Segfault with the new update

Your device and operating system: GentooType of Spotify account you have (Free/ Premium): PremiumThe app version of Spotify you’re using: 1.0.88-r1Brief description of the issue: Spotify segfaults when I try to play anythingSteps to reproduce the iss...

  • Regular
  • Your device and operating system: Gentoo Type of Spotify account you have (Free/ Premium): Premium The app version of Spotify you’re using: 1.0.88-r1 Brief description of the issue: Spotify segfau...
  • Ulrar
  • Regular
  • 10348 Views
  • 9 replies
  • 4 likes
  • 10348 Views
  • 9 replies
  • 4 likes

Radio won't play, contains "empty" tracks

PlanPremiumCountry NLDeviceThinkPad p51Operating SystemLinux Mint My Question or IssueSelect playlist radio on a playlist filled with classical music. Songs won't start and there rows in the tracklist that are just empty.

  • Gig Goer
  • Plan Premium Country  NL Device ThinkPad p51 Operating System Linux Mint         My Question or Issue Select playlist radio on a playlist filled with classical m...
  • 3515 Views
  • 0 replies
  • 0 likes
  • 3515 Views
  • 0 replies
  • 0 likes

"Cant open this page" error message

PlanFree/PremiumCountry USADeviceChromebookOperating SystemChrome OS My Question or Issue:Every time I click on any playlist or artist, the "Cant open this page" message pops up. I can use the play/skip burron, but thats about it. I've tried to clear...

  • Roadie
  •   Plan Free/Premium Country  USA Device Chromebook Operating System Chrome OS   My Question or Issue: Every time I click on any playlist or artist, the "Cant open this page"...
  • 3488 Views
  • 0 replies
  • 0 likes
  • 3488 Views
  • 0 replies
  • 0 likes

Trouble, Home has gone

PlanPremiumCountryMéxicoDevicePC i7 IntelOperating SystemLinux Mint 19 My Question or Issue My app en linux Home has gone, after works and used but now it erase, what happend

  • Casual Listener
  •   Plan Premium Country México Device PC i7 Intel Operating System Linux Mint 19   My Question or Issue   My app en linux Home has gone, after works and used but now it eras...
  • hs351
  • Music Fan
  • 3674 Views
  • 3 replies
  • 0 likes
  • 3674 Views
  • 3 replies
  • 0 likes

Spotify no reproduce la cancion siguiente

PlanFree/PremiumCountry MéxicoDevice(Samsung Galaxy Note Operating System(Android OreO) My Question or Issue Al usar el buscador y empezar a escuchar la lista de canciones de resultado(ojo no playlist), seleccionas la que quieres escuchar, se reprodu...

  • Newbie
  • Plan Free/Premium Country  México Device (Samsung Galaxy Note 😎 Operating System (Android OreO)   My Question or Issue  Al usar el buscador y empezar a escuchar la list...
  • 5381 Views
  • 0 replies
  • 0 likes
  • 5381 Views
  • 0 replies
  • 0 likes

Superuser Contribution Settings keeps being reset

PlanPremium (Family) CountryNorway DeviceDesktop Operating SystemUbuntu 18.17 My Question or Issue My Spotify client on Ubuntu keeps resetting the audio settings, preventing me from listening to "extreme quality" and sound which is not "normalized". ...

  • Regular
  • Plan Premium (Family)   Country Norway   Device Desktop   Operating System Ubuntu 18.17   My Question or Issue  My Spotify client on Ubuntu keeps resetting the a...
  • jooon
  • Spotify
  • 4492 Views
  • 2 replies
  • 0 likes
  • 4492 Views
  • 2 replies
  • 0 likes

[Playlists] [Linux] Rearrange Playlists

PlanPremiumCountry USADeviceDesktop PC. Operating SystemLinux - Ubuntu 18.04 My Question or Issue The official Linux client for Spotify will not let you rearrange playlists in the library, or tracks within playlists. When you drag an item, the "link"...

  • Regular
  • Plan Premium Country  USA Device Desktop PC.  Operating System Linux - Ubuntu 18.04   My Question or Issue  The official Linux client for Spotify will not let you rearra...
  • 3492 Views
  • 0 replies
  • 1 likes
  • 3492 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Linux Client - Gnome3 border window doesnt load

Sometimes i have a problem, this issue its random, now i discover a way to solve it (every time it happen), this issue doesnt load correctly spotify when it open, the spotify window start without the border (menus for max, min or resize), to solve it...

  • Newbie
  • Sometimes i have a problem, this issue its random, now i discover a way to solve it (every time it happen), this issue doesnt load correctly spotify when it open, the spotify window start without the...
  • jooon
  • Spotify
  • 4209 Views
  • 1 replies
  • 2 likes
  • Gnome3 border
    no close menu
  • 4209 Views
  • 1 replies
  • 2 likes

Solved!! Interface not scaling on HDPI screen based on System Settings [Ubuntu 18.04 and 18.10]

PlanPremiumCountrySingaporeDeviceHuawei Matebook X PROResolution : 3000x2000Scaling Factor: 200%Operating SystemUbuntu 18.10 (and 18.04) My Question or IssueThe Spotify interface doesn't follow the scaling factor set in the Gnome Settings (200%). Eve...

  • Casual Listener
  • Plan Premium Country Singapore Device Huawei Matebook X PRO Resolution : 3000x2000 Scaling Factor: 200% Operating System Ubuntu 18.10 (and 18.04)   My Question or Issue The Spot...
  • andreaolivato
  • Casual Listener
  • 35276 Views
  • 4 replies
  • 1 likes
  • hdpi
    resolution
    ubuntu
  • 35276 Views
  • 4 replies
  • 1 likes

Chromecast bitrate

PlanPremium (Family) Country Norway DeviceGoogle Chromecast Ultra Operating SystemGoogle Home/Android 8.0/Linux Desktop (Ubuntu 16.04)/Mac/Windows 10 My Question or Issue Could you make an official statement on which bitrate Spotify uses when casting...

  • Regular
  • Plan Premium (Family)   Country  Norway   Device Google Chromecast Ultra   Operating System Google Home/Android 8.0/Linux Desktop (Ubuntu 16.04)/Mac/Windows 10   ...
  • jsannn
  • Community Legend
  • 7622 Views
  • 1 replies
  • 0 likes
  • Chromecast Google Home
    Chromecast Ultra
    Sound Quality
  • 7622 Views
  • 1 replies
  • 0 likes

Playlist folders on Chromebook

My Question or Issue Running Spotify on Samsung Chromebook Plus. I'm trying to make playlist folders but I don't get a "Create Folder" option when I right-click on a playlist. Any help would be appreciated...

  • Newbie
  •     My Question or Issue  Running Spotify on Samsung Chromebook Plus.  I'm trying to make playlist folders but I don't get a "Create Folder" option when I right-click on a play...
  • 2165 Views
  • 0 replies
  • 10 likes
  • 2165 Views
  • 0 replies
  • 10 likes

string encoding issues

Hello everybody,I would like to report an issue on the GNU/Linux client. PlanPremiumCountryFrance Devicea DELL workstationOperating SystemDebian 9 (Jessie) 64 bits My Question or Issue I think there's a string encoding issue, as the attached image sh...

  • Newbie
  • Hello everybody, I would like to report an issue on the GNU/Linux client.   Plan Premium Country France   Device a DELL workstation Operating System Debian 9 (Jessie) 64 bits &n...
  • Jose_M
  • Spotify Star
  • 1626 Views
  • 1 replies
  • 1 likes
  • 1626 Views
  • 1 replies
  • 1 likes

Blank spotify client: Attempting to run unsupported native service: /usr/share/spotify/content_ren

PlanPremiumCountryCanada DeviceAsus FW seriesOperating SystemUbuntu 18.04 My Question or IssueOn startup, the main window displays but it is a dark blank. Starting from terminal gives the message:Attempting to run unsupported native service: /usr/sha...

  • Music Fan
  •   Plan Premium Country Canada  Device Asus FW series Operating System Ubuntu 18.04   My Question or Issue On startup, the main window displays but it is a dark blank.  ...
  • handelhoven
  • Music Fan
  • 1563 Views
  • 1 replies
  • 0 likes
  • 1563 Views
  • 1 replies
  • 0 likes

Play Queue

PlanPremiumCountry DeviceDellOperating SystemLinux My Question or Issue The Paly Queue is driving me mad on the Linux client. I try to listen to a playlist on playlist radio, it will play the first thing on that playlist, then my Play Queue starts to...

  • Casual Listener
  • Plan Premium Country   Device Dell Operating System Linux   My Question or Issue  The Paly Queue is driving me mad on the Linux client.   I try to listen to a playl...
  • jcwinters
  • Casual Listener
  • 739 Views
  • 1 replies
  • 0 likes
  • 739 Views
  • 1 replies
  • 0 likes

Volumen control disabled

When you are listening on a remote device, for example an Iphone, in the desktop app the volume slider is disabled, however you can move the slider with the mouse weel.

  • Casual Listener
  • When you are listening on a remote device, for example an Iphone, in the desktop app the volume slider is disabled, however you can move the slider  with the mouse weel.
  • 675 Views
  • 0 replies
  • 0 likes
  • 675 Views
  • 0 replies
  • 0 likes

Cannot properly update playlist description in Linux client

PlanPremiumCountry DevicePCOperating SystemArch Linux My Question or IssueSpotify's Linux client has a bug when trying to update playlist descriptions. Often the description is changed, and when you go back to it later, it's still the old description...

  • Regular
  • Plan Premium Country   Device PC Operating System Arch Linux   My Question or Issue Spotify's Linux client has a bug when trying to update playlist descriptions. Often the descrip...
  • 589 Views
  • 0 replies
  • 0 likes
  • 589 Views
  • 0 replies
  • 0 likes

[Debian] [Crostini] No sound, but the song plays

I'm running a Linux terminal on Chrome OS on a Chromebook using Project Crostini. It's an experimental feature and I believe it is using Debian Linux. I installed Spotify's Debian package via this link. I launched the app using the terminal and it gi...

  • Casual Listener
  •  I'm running a Linux terminal on Chrome OS  on a Chromebook using Project Crostini. It's an experimental feature and I believe it is using Debian Linux.  I installed Spotify's Debian ...
  • benjclyde
  • Casual Listener
  • 2104 Views
  • 3 replies
  • 0 likes
  • 2104 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Unlimited Ads

PlanUnlimitedDeviceUbuntu 18.04Operating SystemLinux I have an older plan, Spotify Unlimited, which doesn't exist anymore. Until a few days ago I never had ads before on my desktop. Now every half an hour or so ads come blasting in my livingroom. Bas...

  • Music Fan
  • Plan Unlimited Device Ubuntu 18.04 Operating System Linux   I have an older plan, Spotify Unlimited, which doesn't exist anymore.  Until a few days ago I never had ads before on my ...
  • Katerina
  • Spotify Legend
  • 2460 Views
  • 4 replies
  • 0 likes
  • 2460 Views
  • 4 replies
  • 0 likes