Can't find cache folder

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Can't find cache folder

Casual Listener

Plan: Premium (Canada)

 

Device: iMac (OS Mojave)

 

My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for fixing this problem (linked below). However, the spotify cache folder that it tells me to clear either does not exist, or is not where I've been told to look for it. 

 

I tried reinstalling the spotify app, however, without being able to clear the cache folder, it was not a clean reinstall, and the app is just as slow as before.

 

Please let me know if you know of a solution to this issue. Thank you very much.

 

[https://alexlitel.tumblr.com/post/53154780770/what-to-do-if-spotify-is-running-slow-on-your]

 

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Re: Can't find cache folder

Rock Star 9
Rock Star 9

Hi @Nstretch7,

If you want to preform clean reinstall of your Spotify app you should be able to find all the information needed in this Article

Have a nice day!

Emilia_8Rock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
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Solution!

Re: Can't find cache folder

Rock Star 9
Rock Star 9

Hi @Nstretch7,

If you want to preform clean reinstall of your Spotify app you should be able to find all the information needed in this Article

Have a nice day!

Emilia_8Rock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Can't find cache folder

Casual Listener

Hi Emilia,

 

Thanks so much for your help. The step that I was missing was holding the Option key to reveal the Library folder in the Go drop menu. 

 

Thanks again.

Re: Can't find cache folder

Rock Star 9
Rock Star 9

Hi @Nstretch7

 

No problem, I'm glad everything worked out for you!

Thank you for accepting my answer as a solution.

 

If you need anything else, feel free to ask. 

Emilia_8Rock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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