Insanely long load time on iMac desktop

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Insanely long load time on iMac desktop

lindytunes1
Music Fan

Not sure exactly when, but my iMac spotify install got pretty much unusable -- the load time is, and I'm not exaggerating, 9-10 minutes.  If I were to wait that long, the performance once everything loads is OK.  It's strictly the load.  On my iphone X (latest OS) load time is fine.  On my Macbook Pro (recent acquisition), same OS as desktop (High Sierra 10.13.6), load time is fine.

 

What can I do to restore the load time on my iMac -- my wife usually is curled up with the Macbook Pro!  Help!

 

(And for chrisake spotify, put a friggin' A-Z on the right side of the library on the deskop version - sheesh.)

19 Replies

Re: Insanely long load time on iMac desktop

PigeonXtreme
Roadie

Hey lindytunes1,

 

Just wanna make sure I am understanding you correctly. Are you saying the time it takes for the app to open is taking a long time? If so, have you tried redownloading the app? Or checking to see if Spotify needs updated?

 

Let me know!

Re: Insanely long load time on iMac desktop

Rock Star 15
Rock Star 15

Hey @lindytunes1, Welcome to the Community.

Hope you are doing great!

 

About the A-Z slider in your Library, this sounds like a good idea. I’d suggest starting a new thread in the Community Ideas ExchangeThis’ll allow users, Stars, and Moderators to vote and comment on it :)

 

Now about the slow load of Spotify, I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.


Try to disable Hardware Acceleration, just click on the spotify Menu in your Menu Bar next to the Apple Menu, just find Hardware Acceleration and next click on it to disable then confirm to restart Spotify.
Also, if you don't use local files try to disable them inside Settings.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?


I'll see what I can suggest next!

LoxerRock Star 15
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Re: Insanely long load time on iMac desktop

PigeonXtreme
Roadie

@Loxer good call with restarting the Mac! I totally forgot to mention that as another troubleshooting option. 

Re: Insanely long load time on iMac desktop

lindytunes1
Music Fan

Deleted the app and resintalled and problme resolved ... but still cna't synch to iphone ... sheesh ... will post separate...

Re: Insanely long load time on iMac desktop

geovanaibarra
Casual Listener

I've been experiencing the same issue, it just takes too long -more than 10 minutes or never- to load ie. discovery weekly or other playlists I have saved. I use IMAC 

Re: Insanely long load time on iMac desktop

geovanaibarra
Casual Listener

I`ve deleted and installed again twice this week...and still same problem... 

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Re: Insanely long load time on iMac desktop

jimid64
Casual Listener

Same problem here. Never used to be like this. As a paid user for years, I may just stop being one. It's getting ridiculous.

Re: Insanely long load time on iMac desktop

ertacuygun
Newbie

I have a same issue too. I'm plaining to bring my playlist to apple music. I'm paying 15 bucks a month and I can't even listen music.

Re: Insanely long load time on iMac desktop

FreeGarlicBread
Casual Listener

Same problem. Playlists and search results can take upwards of 2+ minutes to display their contents. Interestingly enough, I can double-click the playlist to start playing their songs before they've loaded into the UI, and it does not happen with all playlists. No firewall, proxy, or adblocking are enabled on my network; and other internet-utilizing programs do not experience the same lag.

 

Things I have tried to remedy this:

  • Disabled Local Files
  • Disabled Hardware Acceleration
  • Switched proxy settings to None
  • Uninstalled/reinstalled Spotify using these instructions (including removal of cache files)
  • Restarted machine
  • Logged in/out of Spotify

My system info:

  • Mac OS X 10.12.6
  • Spotify v1.1.1.348g906473a
  • Premium Family Plan

Let me know if you need any additional information. I think it's a daily occurence when I get in first thing in the morning, and then is fine afterwards.

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