Max volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Player

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Max volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Player

mlozano9
Casual Listener

 

Plan

Premium

Country

Mexico 

 

Device

(Macbook Pro late 2016)

Operating System

(macOS Mojave)

 

My Question or Issue

 Maximum volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Player, help!

1 ACCEPTED SOLUTION

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Re: Max volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Playe

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I'd also recommend checking your audio settings.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
2 Replies
Solution!

Re: Max volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Playe

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I'd also recommend checking your audio settings.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Max volume is too low on my Desktop app (Mac), but it is normal when I use the Spotify Web Playe

mlozano9
Casual Listener

Thank you very much!

I had tried, restarting devices, changing all the settings, included the Advanced ones but what solved my problem was doing a quick clean reinstall.

 

Have a great one

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