I have an two different issues with the notifications since the last update. On the one hand, the notifications on the app doesn't finish loading, so I can´t see them. On the other hand, every time I turn off the email notifications in my profile it turns on automatically. Anyone can help me, please?
Thank you very much.
Solved! Go to Solution.
1: Try signing out of the app, and then sign back in to see if notifications work.
If they don't load, there will be a bug fix update coming within the next few weeks that might fix this.
2: I suggest you contact support so they can help you fix this setting.
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
You can also tweet to @SpotifyCares on Twitter for help.