Help Wizard

Step 1

NEXT STEP

Problema al reproducir Podcasts

Problema al reproducir Podcasts

Plan

Premium

Country

Argentina

Device

Macbook Pro, Telefono con Sistema operativo Andorid

 

Tengo problemas al reproducir algunos Podcasts. Al darle play no avanza el timer (incluso en ocasiones avanza el tiempo pero no se reproduce el sonido). Este problema sucede en varios podcasts y tanto en mi Macbook pro como en mi telefono celular con Android. 

En algunas ocasiones la reproducción comenzó pasados muchos minutos luego de darle play.

Tampoco inicia la descarga cuando quiero hacerlo desde la aplicacion del telefono celular.

¿Cuál podrá ser el problema?

Reply
37 Replies

Hi @clara_0,

 

Thank you for replying and sharing those insights.

 

In order to find out if it's indeed your phone, can you log in with another account on your phone, such as a friend's or a family member's to see if the issue persists? Alternatively, you can create a free account here, just make sure you're logged out of your own account before creating a new one.

 

Also, if you're a Premium user, let us know if you're able to download those podcasts and play them while being offline.

 

We'll be on the lookout.

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Hola, tengo un problema. No me aparecen los podcast, solo las cuentas musicales de los programas, y tampoco puedo reproducir series como la de Batman desenterrado. Lo de los Podcasts ya es algo común y no me aparece ninguno, ya intenté de todo,  tengo el plan dúo, soy de Venezuela 

Me sucedía lo mismo, pero solo con los podcast en formato video, se solucionó al actualizar la aplicación.

Hola, igual yo acá en Mexico, pudiste solucionarlo?

Hey there @albertoramirez79,

 

Thanks for the post.

 

Can you let us know if the podcast starts at all or it's just unplayable? Also, let us know what device this is happening on. 

 

We'll look further into this.

 

Cheers.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Hola, tengo el mismo problema en todos los podcast, pero solo en mi celular moto g50 .

 Pero la música si se reproduce correctamente

 

Yo tenía un ZTE Blade y ahora he cambiado a un FOCO de Xiamoi y el problema persiste, creo es problema de la aplicación.

Hey folks, 

 

Thanks for your replies and for the info shared.

 

We hope you don't mind us answering in English as this is the official language of the forum.
 

@alexdelarosarodrigue, @sandra13, can you share with us the links to the podcast you're having inconveniences with? You can do it by following the steps in this article.

 

Folks, we'd like you to know that currently we have an Ongoing issue about this. What you kindly mentioned seems to be related to it. That being said, we'd recommend adding your vote in the thumbs up icon and subscribing to the thread, so you can stay up to date on any news we have to share. You can also post there the info we're asking on the Status.
 

Keep us in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

hi, i have the same problem. I'm from spain and i can play some podcasts. I can't hear however some other ones.

Hey @Xupa,

 

Thanks for your reply.

 

As mentioned above, would you mind sending us the link to the podcast episodes you are having inconveniences with? You can do it by following these steps.

 

On another note, keep in mind that we have reported this behavior here and this could be related to what you're experiencing. We recommend having a look at it and if your experience fits with it, you can add your vote in the thumbs up icon and subscribe to the thread, so you can stay up to date in any developments in the matter. 

 

Keep us in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Tengo el mismo problema no se reproduce podcast
Un ejemplo es el podcast : https://open.spotify.com/show/6F3JBiTqiz9PVic6bu0leh?si=BkHOgP2VTom_073SvVvmJA
Este hecho inicio caudno cambie mi celular a Honor x8, utilicé otra cuenta de una amiga en el si se reproduce el podcast.

Hi there @Z41r0,

 

Thanks for the reply. What is the exact behaviour you see? Does the podcast refuse to play entirely or does it play but without sound? If you get an error message, send us a screenshot of it.

 

Keep us posted.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts