Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1543 Views
  • 1 replies
  • 0 likes
  • 1543 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3894 Views
  • 1 replies
  • 0 likes
  • 3894 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3148 Views
  • 1 replies
  • 3 likes
  • 3148 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 38302 Views
  • 19 replies
  • 1 likes
  • music stops
  • 38302 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164837 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164837 Views
  • 0 replies
  • 35 likes

Solved!!Superuser Contribution Scroll position not saved anywhere when going back

PlanPremiumCountryUSADeviceMacbook Pro 2018Operating SystemmacOS 11 My Question or IssueWith the new Spotify experience, there are some really rough edges (but overall it's a great change!). One of these is scrolling - I often scroll through my list ...

  • Regular
  • Plan Premium Country USA Device Macbook Pro 2018 Operating System macOS 11   My Question or Issue With the new Spotify experience, there are some really rough edges (but overall it's a...
  • Dian
  • Spotify Legend
  • 1783 Views
  • 6 replies
  • 5 likes
  • macOS
    Scroll
  • 1783 Views
  • 6 replies
  • 5 likes

Solved!!Superuser Contribution SOLVED [macOS] Cannot pause or play Spotify using space bar after minimizing using Command+W

Issue Solved as of latest Spotify Desktop versionIf not prompted for update, navigate to top-left corner -> Spotify -> About Spotify -> "There is a new update available" DeviceM1 MacBook Air 2020Operating SystemmacOS Big Sur 11.5.2My Question or Issu...

  • Casual Listener
  • Issue Solved as of latest Spotify Desktop version If not prompted for update, navigate to top-left corner -> Spotify -> About Spotify -> "There is a new update available"   Device M...
  • itsmepokono
  • Regular
  • 3695 Views
  • 21 replies
  • 7 likes
  • 3695 Views
  • 21 replies
  • 7 likes

Superuser Contribution Spotify songs skip/restart when I type

Premium/ UK/ Mac -iMac Ventura 14.4.1 When I am listening to Spotify and typing, the songs will randomly restart/skip. There is no correlation to the key pressed and the song restarting. For example, when typing this, it skipped once on the key 'm' a...

  • Newbie
  • Premium/ UK/ Mac -iMac Ventura 14.4.1   When I am listening to Spotify and typing, the songs will randomly restart/skip. There is no correlation to the key pressed and the song restarting. For...
  • Dian
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 1 likes
  • 203 Views
  • 1 replies
  • 1 likes

Superuser Contribution I am a premium member but it wont open up on my laptop

I am a premium member but spotify wont open on my mac. It keeps telling me I dont have premium. Works great on my phone. I really am starting to hate spotify.

  • Visitor
  • I am a premium member but spotify wont open on my mac. It keeps telling me I dont have premium. Works great on my phone. I really am starting to hate spotify.
  • OscarDC
  • Moderator
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar.   The Now Playing View in the right s...
  • MattSuda
  • Spotify Star
  • 3894 Views
  • 1 replies
  • 0 likes
  • 3894 Views
  • 1 replies
  • 0 likes

What Is the Difference Between "Make public"/"Public Playlist" and "Add to profile"/Profile Playlist

Hi, This question has been asked before but the answers were not really answering the question:What Is the Difference Between "Make public"/"Public Playlist" and "Add to profile"/Profile Playlist?What private playlists are is clear enough. What I and...

  • Casual Listener
  • Hi,   This question has been asked before but the answers were not really answering the question: What Is the Difference Between "Make public"/"Public Playlist" and "Add to profile"/P...
  • AdamDam
  • Spotify Star
  • 673 Views
  • 3 replies
  • 0 likes
  • 673 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify from the main Mac M1 menu bar not working for play after pause.

PlanPremiumCountry: US DeviceMacBook Pro 14" M1 2022Operating System: MacOS Ventura 13.4 My Question or Issue: Note: Recently coming from a Windows, so might not be exact with the terminology.So I have the spotify icon on the taskbar down below, and ...

  • Casual Listener
  • Plan Premium Country: US   Device MacBook Pro 14" M1 2022 Operating System: MacOS Ventura 13.4   My Question or Issue:   Note: Recently coming from a Windows, so might not be...
  • Joan
  • Moderator
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to clean my recently listened

PlanPremiumCountryItalyDevice(MacBook Air 2020 intel)Operating System(Macos ventura 13.4.) My Question or IssueI would like to clean all my recently listened, but I'm not able to do it and I don't know if it is possible, once it was possible but with...

  • Casual Listener
  •   Plan Premium Country Italy Device (MacBook Air 2020 intel) Operating System (Macos ventura 13.4.)   My Question or Issue I would like to clean all my recently listened, but I'm...
  • Matteo44
  • Casual Listener
  • 291 Views
  • 4 replies
  • 1 likes
  • 291 Views
  • 4 replies
  • 1 likes

Superuser Contribution I'm not able to view video for jordan peterson podcast.

I am not able to view video for Jordan Peterson podcasts. I can see the video with others (such as Joe Rogan). I tried logging in and logging out. Please advise

  • Visitor
  • I am not able to view video for Jordan Peterson podcasts. I can see the video with others (such as Joe Rogan). I tried logging in and logging out. Please advise
  • MihailY
  • Moderator
  • 800 Views
  • 5 replies
  • 0 likes
  • 800 Views
  • 5 replies
  • 0 likes

Superuser Contribution Daily Drive Without the News?

So maybe this is an odd question but I really enjoy the music selection I'm getting in the daily drive. I listen to radio rock/metal/metalcore/pop/etc, and my daily mixes have only ever covered 1 genre per mix. With the daily mix, I get a little of e...

  • Music Fan
  • So maybe this is an odd question but I really enjoy the music selection I'm getting in the daily drive. I listen to radio rock/metal/metalcore/pop/etc, and my daily mixes have only ever covered 1 gen...
  • Ivr
  • Music Fan
  • 6396 Views
  • 14 replies
  • 13 likes
  • 6396 Views
  • 14 replies
  • 13 likes

Solved!!Superuser Contribution can't login mac os x

Hi, I have been using Spotify Premium for about 3 months with no problems at all ... until today. Can't login. I type my email and password in to the dialog (Facebook login) and it keeps telling me there is an error, something about being behind a fi...

  • Newbie
  • Hi, I have been using Spotify Premium for about 3 months with no problems at all ... until today. Can't login. I type my email and password in to the dialog (Facebook login) and it keeps telling me t...
  • Dian
  • Spotify Legend
  • 13515 Views
  • 16 replies
  • 0 likes
  • 13515 Views
  • 16 replies
  • 0 likes

Superuser Contribution Spotify 0.8.5.1356 is not working

PlanFreeCountryThe NetherlandsDevicePower Mac G5 dual-coreOperating SystemMac OS X 10.5.8My Question or IssueSpotify 0.8.5.1356 is not working, it says "An error has occured, a firewall may be blocking Spotify..." with error code 409.

  • Casual Listener
  • Plan Free Country The Netherlands Device Power Mac G5 dual-core Operating System Mac OS X 10.5.8 My Question or Issue Spotify 0.8.5.1356 is not working, it says "An error has occured, a fire...
  • Eni
  • Moderator
  • 446 Views
  • 5 replies
  • 0 likes
  • Mac OS X
  • 446 Views
  • 5 replies
  • 0 likes

Solved!! Rewind 5 seconds keyboard shortcut for MacOS desktop app

Today, I signed up to become a curator over on Musixmatch so that I can contribute lyrics to this app which has brought me so much joy. For these and other purposes, I'd suggest the option to always show the 'skip back 푥 seconds' on the mobile and de...

  • Casual Listener
  • Today, I signed up to become a curator over on Musixmatch so that I can contribute lyrics to this app which has brought me so much joy.   For these and other purposes, I'd suggest the option t...
  • InSasquatchCountry
  • Casual Listener
  • 3162 Views
  • 5 replies
  • 2 likes
  • 3162 Views
  • 5 replies
  • 2 likes

Certain podcasts not playing

I'm using Spotify Premium USA, on both a Macbook Pro and iPhone XR I noticed today that certain podcast episodes won't play, or rather just certain podcasts in general (all my music seems to be playing fine). For example, I tried to listen to Celebri...

  • Casual Listener
  • I'm using Spotify Premium USA, on both a Macbook Pro and iPhone XR   I noticed today that certain podcast episodes won't play, or rather just certain podcasts in general (all my music seems to...
  • 205 Views
  • 0 replies
  • 0 likes
  • Podcasts
  • 205 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why does "Next" play a completely random song?

Hitting the "Next" ️ button in my Spotify Mac app results in a random song playing and not the next song in my playlist. The song isn't on my playlist. I don't have Shuffle on.

  • Newbie
  • Hitting the "Next" ️ button in my Spotify Mac app results in a random song playing and not the next song in my playlist. The song isn't on my playlist. I don't have Shuffle on.
  • Vasil
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dislike/Don't play this song button is missed

I'm using desktop app on macos Ventura.Some songs I very hate but I'm found no way to block them.

  • Visitor
  • I'm using desktop app on macos Ventura. Some songs I very hate but I'm found no way to block them.
  • Alex
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 1 likes
  • 249 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error - App freezes on MAC

Wont play or present songs though online. Plan - PremiumCountry - Denmark Device - Macbook Pro 2019Operating System iOS 11

  • Visitor
  • Wont play or present songs though online.  Plan - Premium Country - Denmark   Device - Macbook Pro 2019 Operating System iOS 11
  • Dian
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starting and playing music overnight by itself

Have a Family Plan under MAC OS Big Sur 11.1 using Spotify version 1.1.48.625.g1c87c7f7. Every morning when I awake, Spotify has started itself on my computer and is playing strange music that I have never listened to on the last speaker that I had s...

Screen Shot 2021-01-19 at 12.50.19 PM.png
  • Visitor
  • Have a Family Plan under MAC OS Big Sur 11.1 using Spotify version 1.1.48.625.g1c87c7f7.  Every morning when I awake, Spotify has started itself on my computer and is playing strange music that ...
  • Tyrrellnj
  • Visitor
  • 5965 Views
  • 13 replies
  • 4 likes
  • Playing Randomly
  • 5965 Views
  • 13 replies
  • 4 likes

Superuser Contribution Spotify will crash while watching a podcast and go to a grey screen

Watching podcast and out of nowhere screen will go grey with the Spotify logo in the upper left corner. No audio or video.

  • Newbie
  • Watching podcast and out of nowhere screen will go grey with the Spotify logo in the upper left corner. No audio or video.
  • Alex
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liking songs doesn't sync between the mobile and the desktop app

My list of liked songs does not update anymore - songs I add from my mobile wouldn't be added to the list on my desktop app, same for the ones I would remove

  • Visitor
  • My list of liked songs does not update anymore - songs I add from my mobile wouldn't be added to the list on my desktop app, same for the ones I would remove
  • Dian
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes