Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Premium Account
USA
Mac OS Mojave
Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on the community boards about it but none of them seem to have gained traction with the powers that be, claiming its a non-issue and the post gets closed. I disagree, wholeheartedly.
Please bring this option back! I don't use the web player... ever. And, I don't want to now have to start copying and pasting the link into spotify app. Call me lazy. The advanced settings used to have the option to have links open in the desktop app. But that option has recently disappeared. Seems like a very obvious and useful feature, and just strange to suddenly remove that functionality.
My friends and I are always trading spotify links via text and emails and it's incredibly frustrating that it now doesn't automatically open in the desktop app like it used to. If I say pretty please, with a link to cherry on top, would you consider this a legitimate issue?
Solved! Go to Solution.
Hey folks,
Thanks for sharing your thoughts with the Community!
Just to clarify, users can still share their favorite Spotify tunes in such a way that the recipient has the option to choose whether or not to open them in the app. This is done when content is shared via the Spotify URI. This page explains how to find and share the URI.
If you'd like to have this option also for Spotify links, it's a good idea to +VOTE this idea and subscribe to it, if you haven't already. We'll inform on any developments there, as soon as there are any.
Hope this helps. Keep us posted if you have any questions.
Hey folks,
Thanks for reaching out to us about this.
This seems to now be the expected behaviour of the app.
@NikoPikoNiko - we noticed you created an idea about this already - here's the link to it in case other users decide to vote for it.
Cheers guys!
Chromebook Here.
Having same issue. Links work on mobile but not on laptop, it just opens Spotify webpage and does nothing. Seems like this has been an issue since at least 2017 from my Google search. This sucks.
Hey folks,
Thanks for reaching out to us about this.
This seems to now be the expected behaviour of the app.
@NikoPikoNiko - we noticed you created an idea about this already - here's the link to it in case other users decide to vote for it.
Cheers guys!
Why is this classified as "SOLVED?" It is not. Text messages, emails, etc. links STILL open in my browser, NOT on my desktop app. What does "This seems to now be the expected behaviour of the app" mean? Are you saying the expected behavior is to open in my browser? Because that is what it is STILL doing. Please clarify.
The problem is NOT SOLVED.
Nor it appears the moderator even tried to.
Agreed, this is far from solved. Moderators, please stop marking stuff as solved if it's not solved.
At best, there's a workaround by copy/pasting, but that is NO solution. A workaround is by definition not a solution - it is a temporary measure one can take until the solution is found.
Also having this problem and it's driving me mad. I never, ever use the web player and I don't want to either. Please allow song URLs to open in the desktop app.
Not solved. Quit the excuses and actually help your users.
Waiting for a real solution...
Yeah. Web player is garbage. I want it to play on my desktop app.
Being expected behaviour shouldn't excuse bad UX. All it means is that the design has some bad UX.
It's just pathetic that a billion dollar music app is unable to implement such a BASIC feature for years. Instead Spotify prefer to use its resources for "animated album covers" and all kind of useless gimmicks.
You can select your computer in the device list of the web player. It still opens the web player every time you click on a spotify link, but it's something.
Like many have complained here, this "expected behavior" is not desired by users. It makes no sense to open the Web Player when clicking links if we have an App installed. The Web Player makes me sign in with Facebook EVERY time it opens. First world problems, but you're making many millions $$ on the hard work of artists. You have the financial bandwidth. Support the users by fixing the malfunctions please.
First of all, it**bleep** that this is marked as solved. very helpful..
After spening the last hour researching, I've found a solution, that works simple and well for me. It's an add-on for google chrome . I've found a number of add-ons in the google chrome store, but this was the only one, that works for me.
Thanks and lots of ♥♥♥ @ whover made that add-on!
Just to clarify - the "expected behaviour" is to open in a WebApp that never remembers you are logged in, asks you to sign up to Spotify and then forgets which song you clicked on? Ridiculous.
For anyone wondering, the way to share songs so that your friends can actually listen is to send them the name of the song so they can copy it and search on their desktop version.
And this is how it's supposed to work...
This is a joke right ? How come opening spotify links in anything other than spotify itself is the "normal behavior" ?
Please listen to your users & fix this
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…