Yes, please fix this. There is no need for ads to be so loud. Some of us listen at work and have to be on the phone a lot, and having a loud, disruptive commercial come on during a phone conversation is just obnoxious. Trust me, we hear the commercials at normal volume and if we're going to "convert" for your advertisers, we'll do it with or without hearing a loud, jarring sound.
On the same note, has anyone else here looked at the graphics on the Nordstrom ad and gone, "WTF?" like I have? I mean, what IS that??? (The Nordstrom ad is one of the worst offenders for being too loud)
I'm glad they are willing to respond in that public area where lack of response would be extremely noticeable (see what I'm getting at here?), but with all of my help-desk emails and in all of this thread here there is nothing but silence. It is clear that Spotify does not, in fact, care, other than to ask questions on Twitter about which they clearly do nothing. They have released two updates since they introduced the video ads, and still they are too loud. It's a simple solution: they send a letter to their advertisers saying, "Hey guys, our listeners do not appreciate the volume of your ads, please record them at a regular volume (e.g. less than XX decibels) or we will have to not renew your contract."
Even TV ads are getting fixed these days...NO ONE likes this stupid marketing trick. Sadly, we can't just mute our Spotify like we used to do with TV commercials (before we started skipping over them on DVR).
Spotify, it is becoming clearer every day, does not care at all. About this time next week Spotify will no longer be my music player of choice, and I encourage others to also boycott them if they continue to refuse to make this very easy fix.
Spoke to soon. The past few days the too-loud video ads have been back, including Spotify's own ads. This is an AUDIO service, Spotify, let's just get rid of the bandwidth-sucking, too-loud video ads altogether. It is absolutely clear that you do not care about your listeners ears with your shameless pressuring to purchase a premium account. I'm officially done: this is absolutely ridiculous and I don't understand how you can feel OK about it. Good luck keeping your business going as you lose keep losing major artists and chasing your customers away.
A once loyal, but now completely dissatisfied customer.
I really like to turn upp the volume and when the ad's come i almost blow my windows and ears to pieces since i got som badass sound system.. I quickly turn down the volume so its normal, and when the ad ends and the music starts again i cant hear the music at all and i have to turn the volume up..
Not pleasent at all,, and its been like this for loooong time now..
I know. I commented on a thread like this a few months back. I assume it's just a fault because I don't find their other ads as loud, but still Spotify should be listening to us. Because this kind of thing doesn't drive people to buy premium, it will drive people to try to find a way to stop the ads by probably a ad blocker as previously mentioned in this thread. Or it'll drive people use Spotify's competitors.
Yup...they just don't care. I've been quite happy with Pandora and Amazon Prime the past couple weeks. Same ads on Pandora for the most part, just no bandwidth-sucking video ones that're too loud. Besides, it really seems like Pandora treats the artists better. Farewell Spotify!