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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2690 Views
  • 1 replies
  • 0 likes
  • 2690 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5138 Views
  • 1 replies
  • 0 likes
  • 5138 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3688 Views
  • 1 replies
  • 3 likes
  • 3688 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39666 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39666 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165508 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165508 Views
  • 0 replies
  • 35 likes

Solved!! Daily Mixes, Friend Feed, Radio not working on desktop (mac)

None of these three things work, they're still visable but clicking them just brings me to an error page. I've tried clearing my cache and restarting my computer multiple times but neither works!

  • Newbie
  • None of these three things work, they're still visable but clicking them just brings me to an error page. I've tried clearing my cache and restarting my computer multiple times but neither works!&nbs...
  • Loxer
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Friend Activity Feed STILL BROKEN

Some friends activity is showing and some are not. I've tried restarting my computer. I've tried a clean install of Spotify. I've also tried the terminal command line update and every other possible option explained on the forums. Nothing is working....

  • Casual Listener
  • Some friends activity is showing and some are not.   I've tried restarting my computer. I've tried a clean install of Spotify. I've also tried the terminal command line update and every o...
  • Loxer
  • Community Legend
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

Re-naming a playlist in 2019?

Device(Iphone X Max and MacAir )Operating System(iOS ) My Question or IssueHello, I recently got Spotify Premium for my Iphone Xmax and my MacAir Laptop. I want to rename some of the playlists (both what I created and what Spotify created). I have se...

  • Newbie
  •     Device (Iphone X Max and MacAir ) Operating System (iOS )   My Question or Issue Hello,   I recently got Spotify Premium for my Iphone Xmax and my MacAir Laptop.&nbs...
  • Loxer
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Recommendations not updating

PlanPremiumCountryUSA DeviceiPhone 7, MacBook ProOperating SystemiOS 12, macOS High Sierra My Question or IssueMy Discover Weekly playlist still updates I think, but the "Top recommendations" and "Because you listened to..." haven't updated in more t...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 7, MacBook Pro Operating System iOS 12, macOS High Sierra   My Question or Issue My Discover Weekly playlist still updates I think, but t...
  • mcatm15
  • Casual Listener
  • 929 Views
  • 4 replies
  • 1 likes
  • 929 Views
  • 4 replies
  • 1 likes

Website Not Opening

Plan: FreeCountry: IndiaDevice: MacBook AirOperating System: macOS Sierra version 10.12.6 Hi, When I try opening the Spotify website on Chrome, I receive an error:This site can’t provide a secure connection [ERR_SSL_PROTOCOL_ERROR]. I have tried all ...

  • Newbie
  • Plan: Free Country: India Device: MacBook Air Operating System: macOS Sierra version 10.12.6    Hi,  When I try opening the Spotify website on Chrome, I recei...
  • Loxer
  • Community Legend
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

[All Platforms] Updating Spotify Loses Playback State

PlanPremiumCountryCanada / Japan DeviceMacBook Pro (late 2013)Operating SystemmacOS Mojave (10.14.3) My Question or IssueSpotify used to retain the playback state. It offers this nice juicy "Update" button, but now it completely forgets the whole pla...

  • Newbie
  • Plan Premium Country Canada / Japan   Device MacBook Pro (late 2013) Operating System macOS Mojave (10.14.3)   My Question or Issue Spotify used to retain the playback st...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Can't play some certain songs on Mac

Plan: PremiumCountry: Taiwan Device: MacBook Air 2018Operating System: MacOS Mojave 10.14.3 My Question or Issue:Most songs are able to be played on my MacBook, but there are some certain songs, no matter how many times I tried, cannot be played on i...

  • Newbie
  •   Plan: Premium Country: Taiwan   Device: MacBook Air 2018 Operating System: MacOS Mojave 10.14.3   My Question or Issue: Most songs are able to be played on my MacBo...
  • KostadinIvanov
  • Newbie
  • 543 Views
  • 1 replies
  • 1 likes
  • 543 Views
  • 1 replies
  • 1 likes

Spotify closes in Macbook Air Mojave 10.14.3

Plan PremiumCountry Italy Device Macbook Air Early 2014Operating System Mojave 10.14.3 My Question or IssueSince yesterday Spotify started to close after I used the Activity Manager to close forcedly certain processes (like Spotify and Spotify Helper...

  • Newbie
  • Plan Premium Country Italy  Device Macbook Air Early 2014 Operating System Mojave 10.14.3   My Question or Issue Since yesterday Spotify started to close&nbsp...
  • BikerChuck
  • Music Fan
  • 728 Views
  • 1 replies
  • 1 likes
  • 728 Views
  • 1 replies
  • 1 likes

Radio start after any song from my playlist

Plan:PremiumCountry:Poland DeviceMacbook Pro 2017Operating SystemOS X Radio starts to play after any song from a playlist ends.Autoplay is turned off. Please help.

  • Newbie
  •     Plan: Premium Country: Poland   Device Macbook Pro 2017 Operating System OS X   Radio starts to play after any song from a playlist ends. Autoplay is turned off. ...
  • 378 Views
  • 0 replies
  • 0 likes
  • Radio
  • 378 Views
  • 0 replies
  • 0 likes

Playback skips when running in background

PlanPremiumCountry USADeviceMacbook early 2016Operating SystemMac OS 10.14 My Question or IssueSpotify playback skips when running in the background. When I switch back to Spotify app, playback resumes smoothly.

  • Newbie
  •   Plan Premium Country  USA Device Macbook early 2016 Operating System Mac OS 10.14   My Question or Issue Spotify playback skips when running in the background. When I...
  • 435 Views
  • 0 replies
  • 1 likes
  • 435 Views
  • 0 replies
  • 1 likes

Account still free instead of premium

PlanPremiumCountryTurkey DeviceiPhone 7Operating System(iOS 10 My Question or Issue Although i have paid my money, my account is still free instead of premium I am waiting for your help

  • Newbie
  • Plan Premium Country Turkey   Device iPhone 7 Operating System (iOS 10   My Question or Issue   Although i have paid my money, my account is still free instead of prem...
  • Loxer
  • Community Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Cannot see other sections until scrolling to the bottom of all albums?

PlanPremium CountryUS PlatformMac, and also web player My Issue In an Artist's page, under the "Album" section header, unless I keep scrolling until all the albums are loaded, I can't view the next sections such as "Singles and EPs", "Compilations" o...

  • Newbie
  • Plan Premium   Country US   Platform Mac, and also web player   My Issue   In an Artist's page, under the "Album" section header, unless I keep scrolling until all the ...
  • Loxer
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't play this song right now

Plan: PremiumCountry: U.S. Device: Macbook Air 2016Operating System: MacOS Sierra I am trying to play a handful of songs, but they are balcked out on spotify and when I go to try and play them, I get the message "Spotify can't play this song right no...

  • Regular
  • Plan: Premium Country: U.S.   Device: Macbook Air 2016 Operating System: MacOS Sierra    I am trying to play a handful of songs, but they are balcked out on spotify and when...
  • swall
  • Regular
  • 1852 Views
  • 2 replies
  • 0 likes
  • 1852 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some songs will not play on web player or on mobile app

Problem: I noticed a few same songs are greyed out and will not play on my Spotify web player (not desktop app) nor on the mobile app and realized a pattern that those are the songs I had purchased on iTunes before I started using Spotify. I have not...

  • Newbie
  • Problem: I noticed a few same songs are greyed out and will not play on my Spotify web player (not desktop app) nor on the mobile app and realized a pattern that those are the songs I had purcha...
  • Guido
  • Spotify Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please add feature to auto-skip content when we get message saying 'not able to play this video...'

As a reference look at this issue https://community.spotify.com/t5/Ongoing-Issues/we-re-not-able-to-play-this-video-in-your-current-location/idi-p/2391591 We don't care about the content not playing, we just want auto-skip PlanPremiumCountryUS Device...

  • Casual Listener
  • As a reference look at this issue https://community.spotify.com/t5/Ongoing-Issues/we-re-not-able-to-play-this-video-in-your-current-location/idi-p/2391591   We don't care about the conten...
  • Guido
  • Spotify Legend
  • 572 Views
  • 3 replies
  • 1 likes
  • 572 Views
  • 3 replies
  • 1 likes

New Music Won't Play On Desktop (iMac) but will on my iPhone

PremiumUSA DeviceiMac 27 inch, Late 2012Operating SystemmacOS Mojave version 10.14.2 My Question or IssueFor some reason there are many songs, typically new songs or new content, that will not play on my desktop app on iMac but will play on my iphone...

  • Newbie
  • Premium USA   Device iMac 27 inch, Late 2012 Operating System macOS Mojave version 10.14.2   My Question or Issue For some reason there are many songs, typically new songs or new c...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

How can I play music on Mac local and remote at the same time?

PlanPremiumCountryGermany Device(Macbook Pro late 2018, Raumfeld Connector from Teufel, Sonos One, Philips Hue)Operating System(Mac OS Mojave) My Question or Issue Hello, everyone,I have installed Spotify on my Macbook and want to play the music on t...

  • Newbie
  • Plan Premium Country Germany  Device (Macbook Pro late 2018, Raumfeld Connector from Teufel, Sonos One, Philips Hue) Operating System (Mac OS Mojave)   My Question or Issue  ...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song Always on Queue

Hi there, My spotify always places a song on my queue whenever I play a new playlist. I this happens the first time I use spotify after restarting, shutting down, or closing the Desktop App in my Mac. Is there a fix or is it a bug?

  • Newbie
  • Hi there,   My spotify always places a song on my queue whenever I play a new playlist.   I this happens the first time I use spotify after restarting, shutting down, or closing the Des...
  • Guido
  • Spotify Legend
  • 736 Views
  • 1 replies
  • 0 likes
  • Mac Book
    Mac Desktop App
    Mac iOs
  • 736 Views
  • 1 replies
  • 0 likes

Songs in 'Saved Albums' un-saved

PlanPremiumCountryU.KDevicesiPhone 7, Xbox One S, Macbook Pro 2017Operating SystemsiOS 12, Windows 10, macOS Mojave My Question or IssueOver the past few days I've noticed that when I go to click on the play button on an album I have saved in the pas...

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  • Visitor
  • Plan Premium Country U.K Devices iPhone 7, Xbox One S, Macbook Pro 2017 Operating Systems iOS 12, Windows 10, macOS Mojave   My Question or Issue Over the past few days I've noticed th...
  • user-removed
  • Not applicable
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Radio stations

I can't beleive all of my perfectly tailored radio stations have dissappeared. To me that's the worst thing you could of done. I had Nirvana, Red Hot Chili Peppers, Erykah Badu, etc.. Please stop making changes that benefit Spotify and hurt your cons...

  • Newbie
  •   I can't beleive all of my perfectly tailored radio stations have dissappeared. To me that's the worst thing you could of done. I had Nirvana, Red Hot Chili Peppers, Erykah Badu, etc.. Please ...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes