Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

Solved!! Spotify and spotify web wont play music.

PlanPremiumCountry BucharestDeviceOnePlus 6TOperating SystemWindows 10/ android My Question or IssueSo a couple of days ago my spotify app on windows just stopped playing music. I tried to find a solution (reinstalling spotify, deleting some files, i...

rasky
Newbie
Plan Premium Country Bucharest Device OnePlus 6T Operating System Windows 10/ android My Question or Issue So a couple of days ago my spotify app on windows just stopped playin...
2019-02-26 2:16:16 PM
2019-02-26 2:43:58 PM
Mantisentil
Community Legend
526 Views
1 replies
0 likes

526 Views
1 replies
0 likes

Friend Feed not updating correctly

PlanPremium FamilyCountryUKSpotify version:1.1.0.237.g378f6f25 DeviceiMacOperating SystemMacOS 10.13.6 My 'Top recommendations for yuo' have not refreshed for around 3 weeks now. I have been using Spotify for about 6 years and have at least 100 playl...

martinrtr
Newbie
Plan Premium Family Country UK Spotify version: 1.1.0.237.g378f6f25 Device iMac Operating System MacOS 10.13.6 My 'Top recommendations for yuo' have not refreshed for arou...
2019-02-25 5:36:38 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Solved!! After subscribing to premium, Spotify on my Mac(desktop) became unusable

PlanPremiumCountryCanadaDeviceMacbook pro 15 inch (late 2016) and Iphone SEOperating SystemMac Os Mojave 10.14.3 My Question or Issue Hi, I got a problem on Spotify desktop on my mac and it doesn't apply on my iphone. I just upgraded to premium for t...

widdidma
Casual Listener
Plan Premium Country Canada Device Macbook pro 15 inch (late 2016) and Iphone SE Operating System Mac Os Mojave 10.14.3 My Question or Issue Hi, I got a problem on Spotify desk...
2019-02-24 8:54:11 PM
2019-02-25 3:37:51 PM
Mantisentil
Community Legend
792 Views
3 replies
0 likes

792 Views
3 replies
0 likes

Muy Lento en iMac

Hola, La aplicación para iMac es muy lenta, la utilizo tanto en mi iMac personal en casa, como en el trabajo. En ambos ordenadores va muy lenta la carga de contenido.Soy usuario premium, es decir, estoy pagando por un servicio deficiente.Gracias.

d13gote
Casual Listener
Hola, La aplicación para iMac es muy lenta, la utilizo tanto en mi iMac personal en casa, como en el trabajo. En ambos ordenadores va muy lenta la carga de contenido. Soy usuario premium, es ...
2019-01-09 11:47:24 AM
2019-02-25 3:23:38 PM
NICOLASANGEL
Casual Listener
4072 Views
3 replies
28 likes
apple
escritorio
iMac
lento

4072 Views
3 replies
28 likes

Solved!! Songs only playing on Chrome (not on macbook) and playlist only showing on Chrome (not macbook)

HelloStarting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device;On 'Web Player' it does play. So on Web player I can play the songs and I can add them to a playlist, but ...

filipvanhoute
Regular
Hello Starting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device; On 'Web Player' it does play. S...
2019-02-10 11:23:25 PM
2019-02-25 3:00:54 PM
Bittencourt
Spotify Star
914 Views
3 replies
0 likes

914 Views
3 replies
0 likes

Superuser Contribution Can't use Spotify Desktop app for Mac

PlanPremiumCountry USADeviceiMac (Late 2013)Operating SystemMacOS Mojave My Question or IssueI have the spotify app downloaded to my computer and it takes about 2 to 3 minutes for the app to boot up and once it is booted nothing appears on the screen...

hippiejoe
Casual Listener
Plan Premium Country USA Device iMac (Late 2013) Operating System MacOS Mojave My Question or Issue I have the spotify app downloaded to my computer and it takes about 2 to 3 m...
2019-01-25 12:51:44 AM
2019-02-25 11:41:17 AM
Mantisentil
Community Legend
1300 Views
7 replies
0 likes

1300 Views
7 replies
0 likes

Superuser Contribution Songs of the Artist Beck Not Playing

PlanPremiumCountryHungary DeviceMacbook proOperating System(iOS 10 My Question or IssueHellothere is something weird going on with the album of the Artist Beck.From the Album Guero (second song Que Ondra Guero)None of his other older albums or remixe...

filipvanhoute
Regular
Plan Premium Country Hungary Device Macbook pro Operating System (iOS 10 My Question or Issue Hello there is something weird going on with the album of the...
2019-02-10 4:35:32 PM
2019-02-24 9:24:24 PM
filipvanhoute
Regular
1160 Views
2 replies
0 likes

1160 Views
2 replies
0 likes

No block buttons on

PlanPremiumCountry USA Device Imac, Andrid, ItouchOperating System Imac: Mojave, 10.14.3; Spotify version: 1.1.0.237.g378f6f25(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

DeanBowen
Casual Listener
Plan Premium Country USA Device Imac, Andrid, Itouch Operating System Imac: Mojave, 10.14.3; Spotify version: 1.1.0.237.g378f6f25 (iOS 10, Android Oreo, Windows 10,etc.) ...
2019-02-23 8:19:51 PM
2019-02-24 2:21:51 AM
Loxer
Community Legend
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Please Help! Trouble with photos and loading top 50 playlists.

Plan PremiumCountrySwedenDeviceMacbook Pro My Question or IssueFor some reason i cannot see any pictures on the songs i listen to. I am also not able to enter any of the top 50 songs playlists. Please help!

PaAmatDibba
Casual Listener
Plan Premium Country Sweden Device Macbook Pro My Question or Issue For some reason i cannot see any pictures on the songs i listen to. I am also not able to enter any of the ...
2019-02-20 6:15:50 PM
2019-02-23 11:28:37 AM
Loxer
Community Legend
1072 Views
5 replies
0 likes

1072 Views
5 replies
0 likes

Superuser Contribution stop stopping mid-album

PlanFamily PremiumCountry USA Device(iPhone 8, iMac)Operating System(iOS most current) My Question or IssueIs there a good way to keep spotify playing? I have been verry frustrated lately that Spotify has been playing 1-3 songs in an album and then i...

mattd008
Newbie
Plan Family Premium Country USA Device (iPhone 8, iMac) Operating System (iOS most current) My Question or Issue Is there a good way to keep spotify p...
2019-02-21 6:18:40 PM
2019-02-22 3:53:06 PM
Guido
Spotify Legend
839 Views
1 replies
1 likes

839 Views
1 replies
1 likes

Superuser Contribution I'm following, The Beatles but only 32 songs appear. I have this with a few artists

I'm following, The Beatles but only 32 songs appear. I have this problem with a few artists, where I don't see all the song from the artist. I've attempted all sorts of workarounds, like stop following, then click follow from artist's page, but still...

marzipan61
Casual Listener
I'm following, The Beatles but only 32 songs appear. I have this problem with a few artists, where I don't see all the song from the artist. I've attempted all sorts of workarounds, lik...
2019-02-10 3:45:34 AM
2019-02-22 9:07:18 AM
Jemi
Spotify Legend
737 Views
4 replies
0 likes

737 Views
4 replies
0 likes

Spotify Icon in the Touch Bar disappears

DeviceMacbook Pro 2019Operating Systemmacos12 My Question or Issue Hello, I use Spotify on my 2019 Mac Pro and when I shut down the Mac to sleep, while Spotify remains open and open my Mac again the Spotify icon disappears in the Touch Bar, so I alwa...

wanj_aa
Casual Listener
Device Macbook Pro 2019 Operating System macos12 My Question or Issue Hello, I use Spotify on my 2019 Mac Pro and when I shut down the Mac to sleep, while Spotify remains open and ...
2019-02-21 3:32:15 PM
3084 Views
0 replies
34 likes

3084 Views
0 replies
34 likes

Solved!!Superuser Contribution There are no songs to play in the queue

I just added songs to Spotify's queue. There were some older additions from the beginning of the week also. I restarted Spotify and now it says "There are no songs to play in the queue". Where did the songs go?! I was about to listen to them. Plan: P...

tomihasa
Gig Goer
I just added songs to Spotify's queue. There were some older additions from the beginning of the week also. I restarted Spotify and now it says "There are no songs to play in the queue". Where did th...
2019-02-16 10:09:15 PM
2019-02-21 1:12:22 PM
Peter
Spotify Legend
1343 Views
2 replies
0 likes
Mac

1343 Views
2 replies
0 likes

Solved!!Superuser Contribution dowloading spotify onto a new mac

Help. We just got a new mac and wanted to download spotify and all we get is a zip file. We cant open that can anyone help us please

marella1
Casual Listener
Help. We just got a new mac and wanted to download spotify and all we get is a zip file. We cant open that can anyone help us please
2019-02-08 6:19:38 AM
2019-02-21 1:10:47 PM
Peter
Spotify Legend
2135 Views
4 replies
0 likes

2135 Views
4 replies
0 likes

Superuser Contribution Webplayer broken

Country NLDevice(webbrowser, Chrome)Operating System(Windows 10,etc.) My Question or Issue I'm getting a blanc screen when I hit play.no problem browsing. Play just doesn't work

meauxable
Regular
Country NL Device (webbrowser, Chrome) Operating System (Windows 10,etc.) My Question or Issue I'm getting a blanc screen when I hit play. no problem browsing....
2019-02-12 7:33:57 PM
2019-02-21 12:53:52 PM
Peter
Spotify Legend
615 Views
2 replies
0 likes

615 Views
2 replies
0 likes

Superuser Contribution How to play Spotify HomePod paired speakers on Mac

PlanPremiumCountryUSA Device(iMac late 2017)Operating System(iOS 10.14.3) My Question or Issue I cannot play Spotify on my paired Apple Homepods. It only allows me to play on one speaker at a time. However, I am able to play both Homepods from my iPh...

Bdistance
Newbie
Plan Premium Country USA Device (iMac late 2017) Operating System (iOS 10.14.3) My Question or Issue I cannot play Spotify on my paired Apple Homepods. ...
2019-02-13 10:06:04 PM
2019-02-21 12:46:24 PM
Peter
Spotify Legend
737 Views
1 replies
1 likes

737 Views
1 replies
1 likes

Superuser Contribution Cannot view all discover weekly songs

Account type: PremiumDevice: MacBook Pro, 10.12.6 OSXSpotify app: 1.1.0.237.g378f6f25 Issue:I can't see my whole discover weekly playlist on the Mac desktop app. Sometimes it's 2 songs, this week it's 6. On the web player and on my iPhone app I can s...

Waichuen
Casual Listener
Account type: Premium Device: MacBook Pro, 10.12.6 OSX Spotify app: 1.1.0.237.g378f6f25 Issue: I can't see my whole discover weekly playlist on the Mac desktop app. Sometimes it's 2 ...
2019-02-13 12:19:34 PM
2019-02-21 12:32:31 PM
Peter
Spotify Legend
552 Views
3 replies
0 likes

552 Views
3 replies
0 likes

Superuser Contribution Local files list is empty after update on 13th Feb 2019 - no iTunes songs showing anymore

PlanPremiumCountryUK DeviceMacbook Pro late 2012Operating SystemMojave 10.14.3 - all updates appliedLatest Spotify 1.1.0.237.g378f6f25,Latest iTunes 12.9.2.5 My Question or Issuedid some recent software / OS updates Local files in Spotify is showing ...

sncooper
Regular
Plan Premium Country UK Device Macbook Pro late 2012 Operating System Mojave 10.14.3 - all updates applied Latest Spotify 1.1.0.237.g378f6f25, Latest iTunes 12.9.2.5 ...
2019-02-14 3:30:46 PM
2019-02-21 10:47:53 AM
Guido
Spotify Legend
1862 Views
9 replies
1 likes

1862 Views
9 replies
1 likes

Cannot start Spotify app

PlanPremiumCountry DeviceMacBook Pro 13 Late 2013Operating System10.14.3 My Question or IssueAfter updating to 10.14.3, I was unable to start the Spotify app anymore. Nothing happens onscreen when starting the app. I've tried a clean uninstall(using ...

ohmac
Casual Listener
Plan Premium Country Device MacBook Pro 13 Late 2013 Operating System 10.14.3 My Question or Issue After updating to 10.14.3, I was unable to start the Spotify app anymore. No...
2019-02-16 5:09:29 PM
2019-02-21 9:22:18 AM
ohmac
Casual Listener
929 Views
4 replies
0 likes

929 Views
4 replies
0 likes

Discover Weekly Removes Queue Songs

When I listen to the "Your Discover Weekly" and I press "I don't like this song", Spotify does not move the next song in the "Your Discover Weekly" section. Instead, Spotify starts to play my Queue. When I realise Spotify has jumped to the incorrect ...

tomihasa
Gig Goer
When I listen to the "Your Discover Weekly" and I press "I don't like this song", Spotify does not move the next song in the "Your Discover Weekly" section. Instead, Spotify starts to play my Queue. ...
2019-02-20 4:34:18 PM
580 Views
0 replies
0 likes
Discoverweekly

580 Views
0 replies
0 likes

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