Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4074 Views
1 replies
0 likes

4074 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6223 Views
1 replies
0 likes

6223 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4261 Views
1 replies
3 likes

4261 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40857 Views
19 replies
1 likes
music stops

40857 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166255 Views
0 replies
35 likes
Mac

166255 Views
0 replies
35 likes

Radio start after any song from my playlist

Plan:PremiumCountry:Poland DeviceMacbook Pro 2017Operating SystemOS X Radio starts to play after any song from a playlist ends.Autoplay is turned off. Please help.

flwn1
Newbie
Plan: Premium Country: Poland Device Macbook Pro 2017 Operating System OS X Radio starts to play after any song from a playlist ends. Autoplay is turned off. ...
2019-03-03 3:51:23 PM
384 Views
0 replies
0 likes
Radio

384 Views
0 replies
0 likes

Playback skips when running in background

PlanPremiumCountry USADeviceMacbook early 2016Operating SystemMac OS 10.14 My Question or IssueSpotify playback skips when running in the background. When I switch back to Spotify app, playback resumes smoothly.

dshultz136
Newbie
Plan Premium Country USA Device Macbook early 2016 Operating System Mac OS 10.14 My Question or Issue Spotify playback skips when running in the background. When I...
2019-03-02 9:28:37 PM
453 Views
0 replies
1 likes

453 Views
0 replies
1 likes

Account still free instead of premium

PlanPremiumCountryTurkey DeviceiPhone 7Operating System(iOS 10 My Question or Issue Although i have paid my money, my account is still free instead of premium I am waiting for your help

CnsAk
Newbie
Plan Premium Country Turkey Device iPhone 7 Operating System (iOS 10 My Question or Issue Although i have paid my money, my account is still free instead of prem...
2019-03-01 11:09:45 PM
2019-03-02 11:27:46 AM
Loxer
Community Legend
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

Cannot see other sections until scrolling to the bottom of all albums?

PlanPremium CountryUS PlatformMac, and also web player My Issue In an Artist's page, under the "Album" section header, unless I keep scrolling until all the albums are loaded, I can't view the next sections such as "Singles and EPs", "Compilations" o...

roujia
Newbie
Plan Premium Country US Platform Mac, and also web player My Issue In an Artist's page, under the "Album" section header, unless I keep scrolling until all the ...
2019-03-01 11:24:57 PM
2019-03-02 11:26:33 AM
Loxer
Community Legend
388 Views
1 replies
0 likes

388 Views
1 replies
0 likes

Superuser Contribution Spotify can't play this song right now

Plan: PremiumCountry: U.S. Device: Macbook Air 2016Operating System: MacOS Sierra I am trying to play a handful of songs, but they are balcked out on spotify and when I go to try and play them, I get the message "Spotify can't play this song right no...

swall
Regular
Plan: Premium Country: U.S. Device: Macbook Air 2016 Operating System: MacOS Sierra I am trying to play a handful of songs, but they are balcked out on spotify and when...
2019-02-26 3:34:28 PM
2019-03-01 8:12:44 PM
swall
Regular
1877 Views
2 replies
0 likes

1877 Views
2 replies
0 likes

Superuser Contribution Some songs will not play on web player or on mobile app

Problem: I noticed a few same songs are greyed out and will not play on my Spotify web player (not desktop app) nor on the mobile app and realized a pattern that those are the songs I had purchased on iTunes before I started using Spotify. I have not...

redpasta
Newbie
Problem: I noticed a few same songs are greyed out and will not play on my Spotify web player (not desktop app) nor on the mobile app and realized a pattern that those are the songs I had purcha...
2019-02-28 3:59:19 AM
2019-03-01 1:43:51 PM
Guido
Spotify Legend
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

Superuser Contribution Please add feature to auto-skip content when we get message saying 'not able to play this video...'

As a reference look at this issue https://community.spotify.com/t5/Ongoing-Issues/we-re-not-able-to-play-this-video-in-your-current-location/idi-p/2391591 We don't care about the content not playing, we just want auto-skip PlanPremiumCountryUS Device...

Jcuna
Casual Listener
As a reference look at this issue https://community.spotify.com/t5/Ongoing-Issues/we-re-not-able-to-play-this-video-in-your-current-location/idi-p/2391591 We don't care about the conten...
2019-02-27 8:35:20 PM
2019-03-01 11:21:18 AM
Guido
Spotify Legend
576 Views
3 replies
1 likes

576 Views
3 replies
1 likes

New Music Won't Play On Desktop (iMac) but will on my iPhone

PremiumUSA DeviceiMac 27 inch, Late 2012Operating SystemmacOS Mojave version 10.14.2 My Question or IssueFor some reason there are many songs, typically new songs or new content, that will not play on my desktop app on iMac but will play on my iphone...

edvilla4
Newbie
Premium USA Device iMac 27 inch, Late 2012 Operating System macOS Mojave version 10.14.2 My Question or Issue For some reason there are many songs, typically new songs or new c...
2019-03-01 4:55:45 AM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

How can I play music on Mac local and remote at the same time?

PlanPremiumCountryGermany Device(Macbook Pro late 2018, Raumfeld Connector from Teufel, Sonos One, Philips Hue)Operating System(Mac OS Mojave) My Question or Issue Hello, everyone,I have installed Spotify on my Macbook and want to play the music on t...

Rumblefish
Newbie
Plan Premium Country Germany Device (Macbook Pro late 2018, Raumfeld Connector from Teufel, Sonos One, Philips Hue) Operating System (Mac OS Mojave) My Question or Issue ...
2019-02-28 5:06:33 PM
397 Views
0 replies
0 likes

397 Views
0 replies
0 likes

Superuser Contribution Song Always on Queue

Hi there, My spotify always places a song on my queue whenever I play a new playlist. I this happens the first time I use spotify after restarting, shutting down, or closing the Desktop App in my Mac. Is there a fix or is it a bug?

Chrissimp
Newbie
Hi there, My spotify always places a song on my queue whenever I play a new playlist. I this happens the first time I use spotify after restarting, shutting down, or closing the Des...
2019-02-26 4:26:55 PM
2019-02-28 4:58:34 PM
Guido
Spotify Legend
749 Views
1 replies
0 likes
Mac Book
Mac Desktop App
Mac iOs

749 Views
1 replies
0 likes

Songs in 'Saved Albums' un-saved

PlanPremiumCountryU.KDevicesiPhone 7, Xbox One S, Macbook Pro 2017Operating SystemsiOS 12, Windows 10, macOS Mojave My Question or IssueOver the past few days I've noticed that when I go to click on the play button on an album I have saved in the pas...

user-removed
Visitor
Plan Premium Country U.K Devices iPhone 7, Xbox One S, Macbook Pro 2017 Operating Systems iOS 12, Windows 10, macOS Mojave My Question or Issue Over the past few days I've noticed th...
2019-02-28 2:25:49 AM
2019-02-28 2:27:47 AM
user-removed
Not applicable
491 Views
1 replies
0 likes

491 Views
1 replies
0 likes

Radio stations

I can't beleive all of my perfectly tailored radio stations have dissappeared. To me that's the worst thing you could of done. I had Nirvana, Red Hot Chili Peppers, Erykah Badu, etc.. Please stop making changes that benefit Spotify and hurt your cons...

MiahC
Newbie
I can't beleive all of my perfectly tailored radio stations have dissappeared. To me that's the worst thing you could of done. I had Nirvana, Red Hot Chili Peppers, Erykah Badu, etc.. Please ...
2019-02-26 3:19:06 PM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Solved!! Spotify and spotify web wont play music.

PlanPremiumCountry BucharestDeviceOnePlus 6TOperating SystemWindows 10/ android My Question or IssueSo a couple of days ago my spotify app on windows just stopped playing music. I tried to find a solution (reinstalling spotify, deleting some files, i...

rasky
Newbie
Plan Premium Country Bucharest Device OnePlus 6T Operating System Windows 10/ android My Question or Issue So a couple of days ago my spotify app on windows just stopped playin...
2019-02-26 2:16:16 PM
2019-02-26 2:43:58 PM
Mantisentil
Community Legend
545 Views
1 replies
0 likes

545 Views
1 replies
0 likes

Friend Feed not updating correctly

PlanPremium FamilyCountryUKSpotify version:1.1.0.237.g378f6f25 DeviceiMacOperating SystemMacOS 10.13.6 My 'Top recommendations for yuo' have not refreshed for around 3 weeks now. I have been using Spotify for about 6 years and have at least 100 playl...

martinrtr
Newbie
Plan Premium Family Country UK Spotify version: 1.1.0.237.g378f6f25 Device iMac Operating System MacOS 10.13.6 My 'Top recommendations for yuo' have not refreshed for arou...
2019-02-25 5:36:38 PM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

Solved!! After subscribing to premium, Spotify on my Mac(desktop) became unusable

PlanPremiumCountryCanadaDeviceMacbook pro 15 inch (late 2016) and Iphone SEOperating SystemMac Os Mojave 10.14.3 My Question or Issue Hi, I got a problem on Spotify desktop on my mac and it doesn't apply on my iphone. I just upgraded to premium for t...

widdidma
Casual Listener
Plan Premium Country Canada Device Macbook pro 15 inch (late 2016) and Iphone SE Operating System Mac Os Mojave 10.14.3 My Question or Issue Hi, I got a problem on Spotify desk...
2019-02-24 8:54:11 PM
2019-02-25 3:37:51 PM
Mantisentil
Community Legend
809 Views
3 replies
0 likes

809 Views
3 replies
0 likes

Muy Lento en iMac

Hola, La aplicación para iMac es muy lenta, la utilizo tanto en mi iMac personal en casa, como en el trabajo. En ambos ordenadores va muy lenta la carga de contenido.Soy usuario premium, es decir, estoy pagando por un servicio deficiente.Gracias.

d13gote
Casual Listener
Hola, La aplicación para iMac es muy lenta, la utilizo tanto en mi iMac personal en casa, como en el trabajo. En ambos ordenadores va muy lenta la carga de contenido. Soy usuario premium, es ...
2019-01-09 11:47:24 AM
2019-02-25 3:23:38 PM
NICOLASANGEL
Casual Listener
4120 Views
3 replies
28 likes
apple
escritorio
iMac
lento

4120 Views
3 replies
28 likes

Solved!! Songs only playing on Chrome (not on macbook) and playlist only showing on Chrome (not macbook)

HelloStarting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device;On 'Web Player' it does play. So on Web player I can play the songs and I can add them to a playlist, but ...

filipvanhoute
Regular
Hello Starting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device; On 'Web Player' it does play. S...
2019-02-10 11:23:25 PM
2019-02-25 3:00:54 PM
Bittencourt
Spotify Star
937 Views
3 replies
0 likes

937 Views
3 replies
0 likes

Superuser Contribution Can't use Spotify Desktop app for Mac

PlanPremiumCountry USADeviceiMac (Late 2013)Operating SystemMacOS Mojave My Question or IssueI have the spotify app downloaded to my computer and it takes about 2 to 3 minutes for the app to boot up and once it is booted nothing appears on the screen...

hippiejoe
Casual Listener
Plan Premium Country USA Device iMac (Late 2013) Operating System MacOS Mojave My Question or Issue I have the spotify app downloaded to my computer and it takes about 2 to 3 m...
2019-01-25 12:51:44 AM
2019-02-25 11:41:17 AM
Mantisentil
Community Legend
1327 Views
7 replies
0 likes

1327 Views
7 replies
0 likes

Superuser Contribution Songs of the Artist Beck Not Playing

PlanPremiumCountryHungary DeviceMacbook proOperating System(iOS 10 My Question or IssueHellothere is something weird going on with the album of the Artist Beck.From the Album Guero (second song Que Ondra Guero)None of his other older albums or remixe...

filipvanhoute
Regular
Plan Premium Country Hungary Device Macbook pro Operating System (iOS 10 My Question or Issue Hello there is something weird going on with the album of the...
2019-02-10 4:35:32 PM
2019-02-24 9:24:24 PM
filipvanhoute
Regular
1187 Views
2 replies
0 likes

1187 Views
2 replies
0 likes

No block buttons on

PlanPremiumCountry USA Device Imac, Andrid, ItouchOperating System Imac: Mojave, 10.14.3; Spotify version: 1.1.0.237.g378f6f25(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

DeanBowen
Casual Listener
Plan Premium Country USA Device Imac, Andrid, Itouch Operating System Imac: Mojave, 10.14.3; Spotify version: 1.1.0.237.g378f6f25 (iOS 10, Android Oreo, Windows 10,etc.) ...
2019-02-23 8:19:51 PM
2019-02-24 2:21:51 AM
Loxer
Community Legend
535 Views
1 replies
0 likes

535 Views
1 replies
0 likes

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