Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5502 Views
1 replies
0 likes

5502 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7503 Views
1 replies
0 likes

7503 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5130 Views
1 replies
3 likes

5130 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42792 Views
19 replies
1 likes
music stops

42792 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167383 Views
0 replies
35 likes
Mac

167383 Views
0 replies
35 likes

Endless radio is not endless anymore

PlanPremiumCountryUS DeviceMacbook ProOperating SystemiOS 10 My Question or Issue I used to be able to right click on an artist, song, playlist, etc. and go to a radio station that loaded new songs indefinitely. Now when I do the same I get a "playli...

jdukatz
Casual Listener
Plan Premium Country US Device Macbook Pro Operating System iOS 10 My Question or Issue I used to be able to right click on an artist, song, playlist, etc. and go to a ra...
2019-02-01 6:28:40 PM
2019-02-05 7:22:21 PM
jdukatz
Casual Listener
3255 Views
6 replies
8 likes

3255 Views
6 replies
8 likes

Solved!! Remving from playlist

PlanPremiumCountryNetherlands DeviceiMac 2012Operating SystemHigh Sierra 10.13.6 My Question or IssueI have an issue removing songs from my playlist. When i remove the song it is gone from the playlist, but it still plays when i let spotify play the ...

willemvanarkel
Casual Listener
Plan Premium Country Netherlands Device iMac 2012 Operating System High Sierra 10.13.6 My Question or Issue I have an issue removing songs from my playlist. When i remove the s...
2019-01-30 5:31:04 AM
2019-02-04 10:42:17 PM
willemvanarkel
Casual Listener
839 Views
4 replies
0 likes

839 Views
4 replies
0 likes

Go to Playlist Radio function gone

This very useful feature:"You can also start Radio stations from elsewhere in the app. Just right-click a song, album, artist, or playlist, and select Go to (Song/Album/Artist/Playlist) Radio." The "Got to Playlist Radio" option is no longer there on...

Joy6
Casual Listener
This very useful feature: "You can also start Radio stations from elsewhere in the app. Just right-click a song, album, artist, or playlist, and select Go to (Song/Album/Artist/Playlist) Radio." &n...
2019-01-28 10:36:42 AM
2019-02-04 8:19:59 PM
Chanteur
Music Fan
1539 Views
8 replies
0 likes

1539 Views
8 replies
0 likes

Tracks disappearing from playlists

I have been compiling playlists of my best tracks for every year since my birth in 1961. However, I noticed that virtually all the tracks from my favourite band, Magazine, have disappeared. I assume that will have something to do with licensing. Shou...

lindsc1
Regular
I have been compiling playlists of my best tracks for every year since my birth in 1961. However, I noticed that virtually all the tracks from my favourite band, Magazine, have disap...
2019-01-25 3:02:23 PM
2019-02-04 2:04:46 PM
Bittencourt
Spotify Star
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Friend Feed not loading, can't view profile pictures or playlist arts

PlanPremiumCountry UKDeviceMacbook 2017Operating SystemMac OS Mojave Version 10.14.2 My friend feed won't load which I see is a common issue lately but also the playlist arts and my own as well as my friends' profile pictures won't show. I have tried...

yesua1
Casual Listener
Plan Premium Country UK Device Macbook 2017 Operating System Mac OS Mojave Version 10.14.2 My friend feed won't load which I see is a common issue lately but also the play...
2019-01-11 12:24:52 AM
2019-02-04 11:10:33 AM
amndawhtebrst
Regular
1623 Views
4 replies
1 likes

1623 Views
4 replies
1 likes

erratic play of unknown albums

Hi,After a time without audio, the app (mac) still open, starts running an album (from groups I've never listened to)... Annoying... You're quiet and suddenly a deep trance drum&bass...Is anyone experiencing the same ?

kdcats
Casual Listener
Hi, After a time without audio, the app (mac) still open, starts running an album (from groups I've never listened to)... Annoying... You're quiet and suddenly a deep trance drum&bass......
2019-01-27 3:42:08 PM
2019-02-04 8:06:44 AM
kdcats
Casual Listener
569 Views
2 replies
0 likes

569 Views
2 replies
0 likes

Friend feed not updating

Hi! My friend feed hasn't been updating for a long time now on my mac. I've been running MacOS 10.14.2 (Mojave) and this issue has been here for like a few weeks already.When I look at my friend feed, I see the last songs my friends have listened to,...

merlijnv2000
Composer
Hi! My friend feed hasn't been updating for a long time now on my mac. I've been running MacOS 10.14.2 (Mojave) and this issue has been here for like a few weeks already. When I look at my ...
2019-01-27 3:16:52 PM
2019-02-04 7:51:45 AM
merlijnv2000
Composer
848 Views
3 replies
0 likes
Friend Feed
Friends
Mac
Social

848 Views
3 replies
0 likes

Solved!! MacOS error

PlanFree/Country New ZealandDeviceMac desktop OS 10.14.2Operating SystemOS 10.14.2 My Question or Issue The installer in the app download is .exe, which of course doesn't work.And the web player doesn't work on Mac/Safari.

Derek21246
Casual Listener
Plan Free/ Country New Zealand Device Mac desktop OS 10.14.2 Operating System OS 10.14.2 My Question or Issue The installer in the app download is .exe, which ...
2019-02-02 4:11:28 AM
2019-02-04 5:38:00 AM
Derek21246
Casual Listener
1103 Views
3 replies
0 likes

1103 Views
3 replies
0 likes

"Unsupported format" Playlist Images

PlanPremiumCountry United StatesDeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or Issue When I attempt changing the image of the cover of my playlists the words "Unsupported format" pops up below. I was able to successfully change the ...

jenjen111
Roadie
Plan Premium Country United States Device Macbook Pro late 2016 Operating System iOS 10 My Question or Issue When I attempt changing the image of the cover of my playlists the...
2019-02-03 7:12:09 PM
2019-02-03 8:36:45 PM
Bethany_Dawn
Community Legend
568 Views
1 replies
0 likes

568 Views
1 replies
0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it.

Hi! I keep getting an issue on both my Mac and my iOS device where only certain songs can play and other's can't. I tried reinstalling the apps on both my computer and my phone and still had the same problem. The songs that can not be played are comp...

user-removed
Visitor
Hi! I keep getting an issue on both my Mac and my iOS device where only certain songs can play and other's can't. I tried reinstalling the apps on both my computer and my phone and still had the same...
2019-02-03 2:07:08 AM
2019-02-03 6:39:21 PM
Loxer
Community Legend
470 Views
1 replies
0 likes

470 Views
1 replies
0 likes

Cannot play many non-favorited songs

PlanFreeCountry USADeviceMacbook Pro 2017Operating SystemMacOS Mojave 10.14 My Question or Issue For the past week, or maybe a bit longer, I have been having an issue in which many songs that are not saved to my favorites lists are unable to be playe...

user-removed
Visitor
Plan Free Country USA Device Macbook Pro 2017 Operating System MacOS Mojave 10.14 My Question or Issue For the past week, or maybe a bit longer, I have been havin...
2019-02-02 11:37:21 PM
2019-02-03 4:59:01 PM
zezehka
Newbie
414 Views
1 replies
1 likes

414 Views
1 replies
1 likes

Spotify desktop crashing after latest update

PlanPremiumCountry Hong KongDeviceiMac 2018Operating SystemmacOS High Sierra vers. 10.13.6 My Question or IssueAfter I updated my Spotify desktop app to the latest version, it won't stop crashing. Have tried reinstalling, restarting computer etc. Pro...

nlui
Casual Listener
Plan Premium Country Hong Kong Device iMac 2018 Operating System macOS High Sierra vers. 10.13.6 My Question or Issue After I updated my Spotify desktop app to the latest versi...
2019-01-29 9:29:34 AM
2019-02-03 4:07:10 PM
nlui
Casual Listener
1220 Views
4 replies
1 likes

1220 Views
4 replies
1 likes

Daily Mix Unavailable

None of my daily mixes have been available on Spotify desktop for the past, like, 2 weeks. They work on the web player, though...

devin1229
Regular
None of my daily mixes have been available on Spotify desktop for the past, like, 2 weeks. They work on the web player, though...
2019-02-03 4:31:42 AM
2019-02-03 6:49:15 AM
user-removed
Not applicable
543 Views
1 replies
0 likes

543 Views
1 replies
0 likes

[Mac] Some Spotify Songs Play but Not All

Plan: FreeCountry: USADevice: Macbook Pro mid-2014 I am pretty sure the songs that Spotify allows me to play are ones I've played before. Other songs will not play, the timestamp will remain at 0:00, and the icon will show a black record. This happen...

Cartoonsr4
Newbie
Plan: Free Country: USA Device: Macbook Pro mid-2014 I am pretty sure the songs that Spotify allows me to play are ones I've played before. Other songs will not play, the ti...
2019-02-03 6:20:45 AM
285 Views
0 replies
1 likes

285 Views
0 replies
1 likes

Stop song at 0:04

PlanPremiumCountryFranceDeviceMacbook Pro late 2016Operating SystemmacOS 10.14.2 My Question or Issue When I want to play a track that i haven't already played on my Mac, the track stops at 0:04, then a blue messages appears at the top "can't play th...

leo59345
Casual Listener
Plan Premium Country France Device Macbook Pro late 2016 Operating System macOS 10.14.2 My Question or Issue When I want to play a track that i haven't already played on my Mac...
2019-02-02 5:15:12 PM
2019-02-02 7:40:01 PM
Loxer
Community Legend
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

Spotify won't play an album I used to have on iTunes

PlanPremiumCountryFinland DeviceMacbook Pro late 2012Operating SystemMacOS Sierra 10.12.6 ”Spotify can’t play this right now. If you have the file on your computer you can import it.”Once, long ago, I used to have a certain album on my computer – I h...

Troijanlna
Newbie
Plan Premium Country Finland Device Macbook Pro late 2012 Operating System MacOS Sierra 10.12.6 ”Spotify can’t play this right now. If you have the file on your compu...
2019-02-02 12:44:19 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountry USADeviceMacbook ProOperating SystemiOS 10 My Question or IssueI have an MP3 in my downloads folder that shows up in Spotify local files, but doesn't play. I get the above error. I've searched the forums and found others with the s...

TScottM
Casual Listener
Plan Premium Country USA Device Macbook Pro Operating System iOS 10 My Question or Issue I have an MP3 in my downloads folder that shows up in Spotify local files, but ...
2019-01-26 3:35:56 AM
2019-02-02 1:17:39 AM
TScottM
Casual Listener
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

Unable to create radio stations using any previous methods

Mac OS XSpotify version 1.0.99.250.g936eab8d Premium Right clicking playlist, song, album, etc. no longer has menu item for creating radio station. Going to Radio is also now missing the ability to create radio station.

CarlosBarlos
Regular
Mac OS X Spotify version 1.0.99.250.g936eab8d Premium Right clicking playlist, song, album, etc. no longer has menu item for creating radio station. Going to R...
2019-01-31 6:42:20 PM
2019-02-01 7:34:53 PM
ebmocces
Newbie
453 Views
1 replies
0 likes
Radio

453 Views
1 replies
0 likes

Only playing songs I've played before

Sometimes my Spotify does this thing where it only plays songs I'm familiar with, and when I try and play a song I've bever heard before it doesn't play anything. If it's relevant I had one month of premium which expired last night, but I don't think...

Broses
Regular
Sometimes my Spotify does this thing where it only plays songs I'm familiar with, and when I try and play a song I've bever heard before it doesn't play anything. If it's relevant I had one ...
2019-02-01 7:03:45 PM
2019-02-01 7:06:23 PM
Broses
Regular
606 Views
1 replies
0 likes

606 Views
1 replies
0 likes

Local files downloaded on MAC, not on iPhone

Premium - USA DeviceMacbook Pro late 2013 & iPhone 7Both devices are 100% up to date Found out that one of my favorite albums isn't available on Spotify, but I was able to download from local files on my Mac. I imported said album and downloaded it i...

grac0n
Newbie
Premium - USA Device Macbook Pro late 2013 & iPhone 7 Both devices are 100% up to date Found out that one of my favorite albums isn't available on Spotify, but I was able...
2019-01-24 5:46:35 AM
2019-02-01 1:30:35 AM
katberlin
Casual Listener
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

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