Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3901 Views
1 replies
0 likes

3901 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38327 Views
19 replies
1 likes
music stops

38327 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164841 Views
0 replies
35 likes
Mac

164841 Views
0 replies
35 likes

Friends Activity

The activity feed says my friends listened to songs 5-7 days ago even though they were listening to music today. This problem has been going on for the last week or so. Uninstalling and installing the app again did not help.

rogyrog
Newbie
The activity feed says my friends listened to songs 5-7 days ago even though they were listening to music today. This problem has been going on for the last week or so. Uninstalling and installing th...
2018-05-17 1:18:29 AM
2018-05-17 11:24:31 AM
Savuz
Newbie
610 Views
3 replies
1 likes

610 Views
3 replies
1 likes

Broken proxy settings, No internet connection detected / Error code: 4 / Offline

Spotify was telling me I was offline, I tried lots of stuff, eventually cleared cache and reinstalled. Now I can't even log in via Facebook.I think it's related to Spotify's utterly broken support for proxies. Proxy autodetect has never worked on Mac...

jakot
Gig Goer
Spotify was telling me I was offline, I tried lots of stuff, eventually cleared cache and reinstalled. Now I can't even log in via Facebook. I think it's related to Spotify's utterly broken sup...
2018-03-16 2:56:25 PM
2018-05-16 12:28:11 AM
osornios
Spotify Star
3384 Views
10 replies
5 likes

3384 Views
10 replies
5 likes

Can't save new songs and library vanished

I Can't save new songs and Every time i go to save a song it just doesn't, whenever i try to load my library it gives an error try again message before saying its empty, im absolutely sure im on the right account as i only have 1 and i only use it on...

Crocadillo3
Casual Listener
I Can't save new songs and Every time i go to save a song it just doesn't, whenever i try to load my library it gives an error try again message before saying its empty, im absolutely sure im on the ...
2018-05-16 9:07:58 PM
355 Views
0 replies
0 likes

355 Views
0 replies
0 likes

People in "Friend activity" showing up as numbers

Why are some people suddenly showing up in the Friend activity bar listed as numbers instead of their name? It's not all of them, just a few... I don't think they're random people following me (I recognize the photo for one of them).

kthrynileen
Gig Goer
Why are some people suddenly showing up in the Friend activity bar listed as numbers instead of their name? It's not all of them, just a few... I don't think they're random people following me (I rec...
2018-05-07 7:12:42 PM
2018-05-16 7:16:21 PM
kthrynileen
Gig Goer
4077 Views
2 replies
0 likes

4077 Views
2 replies
0 likes

Spotify Premium works on my phone but on my laptop it's still telling me to upgrade

I have spotify premium on my phone and it works great but whenever I listen to it on my Mac it keeps telling me to upgrade and i have to listen to all the advertisements... how do I fix this to have premium on both without paying extra?

brodysmith92
Newbie
I have spotify premium on my phone and it works great but whenever I listen to it on my Mac it keeps telling me to upgrade and i have to listen to all the advertisements... how do I fix this to have ...
2018-05-13 7:38:48 AM
2018-05-16 5:50:49 PM
JackBeau
Composer
1455 Views
1 replies
0 likes

1455 Views
1 replies
0 likes

Play button widget causing Firefox to never finish loading page (mac)

Apologies if this is in the wrong place- I can't seem to find a topic on spotify widgets. The play button widget on firefox (mac) is causing the page to never finish loading. You can see this by visiting - https://beta.developer.spotify.com/documenta...

clobber74
Newbie
Apologies if this is in the wrong place- I can't seem to find a topic on spotify widgets. The play button widget on firefox (mac) is causing the page to never finish loading. You ca...
2018-05-16 3:09:15 PM
552 Views
0 replies
0 likes

552 Views
0 replies
0 likes

Black Screen on Mac

Hi- i started having this problem this morning where I could open spotify, but it just showed a black blank screen. I was still able to play music by controlling it on my touchbar, but tried to uninstall it and reinstall. Now I cannot play music or a...

christinel1
Newbie
Hi- i started having this problem this morning where I could open spotify, but it just showed a black blank screen. I was still able to play music by controlling it on my touchbar, but tried to unins...
2018-05-16 10:21:41 AM
1268 Views
0 replies
1 likes

1268 Views
0 replies
1 likes

Mac Playlist Bug

I have discovered a bug when adding songs to a playlist on my Mac. I have found this issue to be the same on both a 2015 Retina Macbook Pro and a 2017 Macbook Pro with High Sierra OS. When dragging a song to add it to a playlist, only some playlists ...

124999549
Visitor
I have discovered a bug when adding songs to a playlist on my Mac. I have found this issue to be the same on both a 2015 Retina Macbook Pro and a 2017 Macbook Pro with High Sierra OS. When d...
2018-05-16 5:27:23 AM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

my friends can't view my activity

I already checked yes about publishing my activity, I don't know the problem

9Ohana
Casual Listener
I already checked yes about publishing my activity, I don't know the problem
2018-05-13 8:36:36 PM
2018-05-15 9:43:41 PM
JackBeau
Composer
484 Views
1 replies
3 likes

484 Views
1 replies
3 likes

Friends Feed Not Working

I've seen people post about this but there's been no progress. As of a few weeks ago, my friends feed on desktop has stopped updating. I no longer see new songs that my friends are listening to and the songs I listen to do not appear on anyone else's...

Frankensteindel
Newbie
I've seen people post about this but there's been no progress. As of a few weeks ago, my friends feed on desktop has stopped updating. I no longer see new songs that my friends are listening to and t...
2018-05-15 6:48:54 PM
2018-05-15 8:07:54 PM
diedevdvelden
Newbie
443 Views
1 replies
6 likes

443 Views
1 replies
6 likes

Solved!! Can I ditch iTunes and just use Spotify?

Has anyone completely ditched iTunes for Spotify? I have used iTunes for years, but the bugginess of the app is really tiresome. Has anyone found Spotify to be a full-fledged alternative to iTunes, and found they can have all the same options with Sp...

Theothistle
Roadie
Has anyone completely ditched iTunes for Spotify? I have used iTunes for years, but the bugginess of the app is really tiresome. Has anyone found Spotify to be a full-fledged alternative to iTunes, a...
2018-05-14 3:42:30 PM
2018-05-15 7:17:14 PM
Bethany_Dawn
Community Legend
4941 Views
3 replies
0 likes
itunes

4941 Views
3 replies
0 likes

ORDINE LIBRERIA

Salve, come mai, nonostante ho l'ordine alfabetico della libreria, alcune canzoni come "The Scientist" invece di trovarsi nella lettera " T " si trovano nella lettera " S "?Questo avviene con tutte le canzoni che presentano un "articolo" come inizio....

user-removed
Visitor
Salve, come mai, nonostante ho l'ordine alfabetico della libreria, alcune canzoni come "The Scientist" invece di trovarsi nella lettera " T " si trovano nella lettera " S "? Questo avviene con tutte...
2018-05-15 12:55:19 PM
2018-05-15 5:21:12 PM
marcozack
Newbie
559 Views
1 replies
0 likes

559 Views
1 replies
0 likes

Daily Mix not syncing between platforms!

I love the Daily Mix. Spotify has hit a niche here. However, my daily mixes on my iphone and my desktop do not line up. The daily mix on my desktop is completely different than that on my phone. Can these not sync to use what is liked and disliked fr...

jtholderman
Newbie
I love the Daily Mix. Spotify has hit a niche here. However, my daily mixes on my iphone and my desktop do not line up. The daily mix on my desktop is completely different than that on my ph...
2018-05-15 2:10:20 PM
306 Views
0 replies
2 likes

306 Views
0 replies
2 likes

Deleted Song

https://themusic.today/release/acid-21-up-all-night-single/9077072/ . I found this song here in Spotify but it cant play it cause it is deleted , i like the song and if someone can send me the full song i will be happy

Veselin
Casual Listener
https://themusic.today/release/acid-21-up-all-night-single/9077072/ . I found this song here in Spotify but it cant play it cause it is deleted , i like the song and if someone can send me the f...
2018-05-14 8:36:09 PM
2018-05-15 11:31:21 AM
Veselin
Casual Listener
534 Views
2 replies
0 likes

534 Views
2 replies
0 likes

Friends activity not showing up

Hi there. Since about a week ago, my friends activity is not showing up. I only follow one person but his activity is stuck on 7 days ago, even though I know he's been listening to music since. His playlists are updating, but not what he's listening ...

naomischanen
Casual Listener
Hi there. Since about a week ago, my friends activity is not showing up. I only follow one person but his activity is stuck on 7 days ago, even though I know he's been listening to music since. His p...
2018-05-14 3:07:28 PM
2018-05-15 6:53:28 AM
saashamane
Newbie
951 Views
3 replies
4 likes

951 Views
3 replies
4 likes

Spotify connect randomly restart current song

HI, 99% of the time i listen to spotify playlists randomly and without a real pattern, spotify restart songs Very frustrating, so i really hope for inputs Thanks

Casper1885
Casual Listener
HI, 99% of the time i listen to spotify playlists randomly and without a real pattern, spotify restart songs Very frustrating, so i really hope for inputs Thanks
2018-05-14 9:01:56 PM
2018-05-14 9:05:58 PM
Casper1885
Casual Listener
831 Views
1 replies
4 likes

831 Views
1 replies
4 likes

Mac client not synchronising

Brief description of the issue:The following are sequential and each one is a precondition to the previous:I am using Spotify at work on a Linux PC and I'm adding from time to time some songs to my library. When I get home and I log into my Macbook, ...

user-removed
Visitor
Brief description of the issue: The following are sequential and each one is a precondition to the previous: I am using Spotify at work on a Linux PC and I'm adding from time to time some songs to ...
2018-05-14 5:19:32 PM
523 Views
0 replies
0 likes
Android
Linux
Mac
synchronisation

523 Views
0 replies
0 likes

Desktop App - Search Box text limit exceed

Steps to reproduce:- I tried to paste a lot sentences in the search bar of Spotify - Mac App and I got texts displayed in the web app playlist or results screen.- Please find attched screenshot.

jagdeepamit
Newbie
Steps to reproduce: - I tried to paste a lot sentences in the search bar of Spotify - Mac App and I got texts displayed in the web app playlist or results screen. - Please find attched screens...
2018-05-14 3:36:31 PM
415 Views
0 replies
0 likes
Mac Desktop App

415 Views
0 replies
0 likes

Black and white flashing lines appear covering Spotify window

Hi, Relatively new to Spotify, using free version. However, I am getting black and white flashing lines across the entire Spotify window, which blocks everything out, so can't click on any buttons. It's like a strobing effect and I have to switch off...

HG777
Casual Listener
Hi, Relatively new to Spotify, using free version. However, I am getting black and white flashing lines across the entire Spotify window, which blocks everything out, so can't click on any but...
2018-05-04 4:35:42 PM
2018-05-14 12:57:33 PM
HG777
Casual Listener
1044 Views
3 replies
0 likes

1044 Views
3 replies
0 likes

Local files on NAS

Hi all I keep most of my music on my NAS. I've added the folder to Spority and it works great, just until restart. After every restart I get the message "This song is not available. If you have the file on your computer you can import it". Sometimes ...

SnifferDog
Newbie
Hi all I keep most of my music on my NAS. I've added the folder to Spority and it works great, just until restart. After every restart I get the message "This song is not available. If ...
2018-05-14 9:59:36 AM
1212 Views
0 replies
2 likes

1212 Views
0 replies
2 likes

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