Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3397 Views
1 replies
0 likes

3397 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5693 Views
1 replies
0 likes

5693 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3895 Views
1 replies
3 likes

3895 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40281 Views
19 replies
1 likes
music stops

40281 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165912 Views
0 replies
35 likes
Mac

165912 Views
0 replies
35 likes

Premium Account does not work on my Macbook

Hi! I'm Spotify Premium on my iPhone but how come when I go on my Macbook, it's not Premium anymore? Help please! Can you only log in on one device?

ayaafrica
Casual Listener
Hi! I'm Spotify Premium on my iPhone but how come when I go on my Macbook, it's not Premium anymore? Help please! 😞 Can you only log in on one device?
2018-05-30 5:10:07 AM
2018-05-30 12:33:25 PM
iamandyhill
Community Legend
1286 Views
3 replies
0 likes

1286 Views
3 replies
0 likes

Scroll bar does not appear when hovering.

The scrollbar keeps dissapearing and cannot be interacted with. I'd expected it to reappear when you hover over the right side of the screen, but it only appears when you're scrolling with the wheel, and even then only for a fraction of a second, so ...

user-removed
Visitor
The scrollbar keeps dissapearing and cannot be interacted with. I'd expected it to reappear when you hover over the right side of the screen, but it only appears when you're scrolling with the wheel,...
2018-05-30 11:16:28 AM
412 Views
0 replies
0 likes

412 Views
0 replies
0 likes

Songs skip to an album that is NOT in my queue

PlanFree/PremiumCountry USA DeviceMacbook Pro early 2013Operating SystemOSX 10.13.4 My Question or IssueEverytime I try to play a song in one of my playlists, it skips to Peter Gabriel's So album which is NOT in my queue! See attached playlist result...

kurmiccus
Casual Listener
Plan Free/Premium Country USA Device Macbook Pro early 2013 Operating System OSX 10.13.4 My Question or Issue Everytime I try to play a song in one of my playlists, it sk...
2018-05-29 11:37:18 PM
322 Views
0 replies
0 likes

322 Views
0 replies
0 likes

Superuser Contribution Pausing song causes the song to lose its place

Hi, Lately I've been notcing that when I hit pause on a song it pauses it. But then loses where it was paused at. This is extremely annoying for Podcasts. This seems like it's cropped up in the last few days/week. Thanks

OrionSkyline
Regular
Hi, Lately I've been notcing that when I hit pause on a song it pauses it. But then loses where it was paused at. This is extremely annoying for Podcasts. This seems like it's cropped up in ...
2018-04-09 12:53:54 AM
2018-05-29 10:32:46 PM
Julian
Moderator
708 Views
1 replies
0 likes

708 Views
1 replies
0 likes

Friends can't see my activity

For two weeks now, no-one of my friends can see my activity. I've been listening daily, but still no change in my activity feed. My settings are just fine, no 'private session' or something in that matter, it just stopped showing my activity from one...

arthurvdb12
Newbie
For two weeks now, no-one of my friends can see my activity. I've been listening daily, but still no change in my activity feed. My settings are just fine, no 'private session' or some...
2018-05-21 1:32:37 PM
2018-05-29 10:05:18 PM
2triky
Roadie
1899 Views
6 replies
6 likes

1899 Views
6 replies
6 likes

Superuser Contribution Songs Glitching Out on Laptop, but not on Mobile

PlanPremiumCountryUSA DeviceMacbook Pro Mid 2009, i6hone 6Operating SystemOSX El Capitan: 10.11.6 (15G20015), iOS11 My Question or Issue Spotify songs on my laptop are routinely glitching out, meaning I'm hearing digital pops & scratchy artifacts ove...

SustainedNote
Gig Goer
Plan Premium Country USA Device Macbook Pro Mid 2009, i6hone 6 Operating System OSX El Capitan: 10.11.6 (15G20015), iOS11 My Question or Issue Spotify song...
2018-05-25 9:09:10 PM
2018-05-29 6:46:59 PM
Melody
Spotify
1247 Views
1 replies
0 likes

1247 Views
1 replies
0 likes

Superuser Contribution Discover Weekly not updating

PlanPremiumCountryNew Zealand DeviceMac, iphone 7Operating SystemiOS 10 My Question or IssueHi, My Discover Weekly has stopped updating. Can someone to help me fix it please?Here is the playlist link: https://open.spotify.com/user/spotify/playlist/37...

0tp-_mv53gu7k
Newbie
Plan Premium Country New Zealand Device Mac, iphone 7 Operating System iOS 10 My Question or Issue Hi, My Discover Weekly has stopped updating. Can someone to help me fi...
2018-05-28 4:04:01 AM
2018-05-29 6:44:36 PM
Melody
Spotify
418 Views
2 replies
2 likes

418 Views
2 replies
2 likes

Superuser Contribution Collaborative playlist number of songs randomly changing

I am in a collaborative playlist with a few friends but its not showing that any of us have added songs to it recently. However the number of songs at the top of the playlist has been changing. It was at 1180 a few days ago and has gone up to 1182. W...

maggiemay1
Casual Listener
I am in a collaborative playlist with a few friends but its not showing that any of us have added songs to it recently. However the number of songs at the top of the playlist has been ...
2018-04-06 7:32:18 PM
2018-05-29 5:29:26 PM
Julian
Moderator
395 Views
1 replies
0 likes

395 Views
1 replies
0 likes

Superuser Contribution cant search spotify

I pay for spotify premium and about 50% of the time it wont let me use the search bar to look for music. this is very anoying. ive tried updating spotify, loging in and out opening and closing the app. Nothing Works.

Acarakawa
Newbie
I pay for spotify premium and about 50% of the time it wont let me use the search bar to look for music. this is very anoying. ive tried updating spotify, loging in and out opening and closing the ap...
2018-04-05 11:19:03 PM
2018-05-29 3:06:10 PM
Julian
Moderator
674 Views
1 replies
0 likes

674 Views
1 replies
0 likes

Unable to share playlists - creates bad (whoops) link

When I share the link to my playlist on any social media, it takes the user to Spotify's "whoops...something went wrong" site. I have made my playlist public so I'm not sure why it isn't working. It does this for all of my playlists now. Here is one ...

chrisuab
Newbie
When I share the link to my playlist on any social media, it takes the user to Spotify's "whoops...something went wrong" site. I have made my playlist public so I'm not sure w...
2018-05-28 4:58:21 PM
502 Views
0 replies
0 likes

502 Views
0 replies
0 likes

Download entire listening history

I want to see if i can download my entire histroical listening history in a csv file to analyse and see patterns. Completely personal use and it is my own data. Is this possible?

sharansunil
Newbie
I want to see if i can download my entire histroical listening history in a csv file to analyse and see patterns. Completely personal use and it is my own data. Is this possible?
2018-04-11 2:05:12 PM
2018-05-28 2:47:13 PM
hans-jürgen
Roadie
37157 Views
2 replies
13 likes

37157 Views
2 replies
13 likes

Spotify keeps suggesting an artist that i hate

I'm trying to find a way to block an artist that I hate. When my playlist is done, I like that spotify keeps suggestings songs that suit the playlist. Only thing is that it keeps on suggesting an artist that I hate, and even though I keep on clicking...

nnnca
Newbie
I'm trying to find a way to block an artist that I hate. When my playlist is done, I like that spotify keeps suggestings songs that suit the playlist. Only thing is that it keeps on suggesting an art...
2018-05-27 7:32:32 PM
2018-05-27 7:41:24 PM
prodbymarkie
Gig Goer
1787 Views
1 replies
1 likes

1787 Views
1 replies
1 likes

activity not been showed to others

Plan PremiumCountry Brazil Device(iPhone 8 and Macbook)Operating System(iOS 10) My Question or IssueMy friends cannot see my activity even though I have allowed the publication of it. I tried deleting the app (in the Iphone and also the desktop app) ...

am1980
Casual Listener
...llowed the publication of it. I tried deleting the app (in the Iphone and also the desktop app) but it wasn't helpful. Any suggestions of what might be happening and what should I do?
2018-05-27 5:09:28 AM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Macbook won't sync new songs saved from Android

As I discover new bands or new songs are released I will save and download them via my Android phone. When I get home and turn on Spotify from my MacBook none of the new songs will be in my library (I don't expect the files to be saved for offline, j...

kylejenson
Casual Listener
As I discover new bands or new songs are released I will save and download them via my Android phone. When I get home and turn on Spotify from my MacBook none of the new songs will be in my l...
2018-05-27 3:25:53 AM
2018-05-27 3:29:17 AM
kylejenson
Casual Listener
583 Views
1 replies
0 likes

583 Views
1 replies
0 likes

Can't scroll down, no scroll bar visible ...

Spotify Usernamerua_ashPlanPremiumCountry Device Macbook ProOperating System How can I scroll down on spotify on my mac ? no scroll bar visible and arrows not working.

zl4x-q0kt_dpj
Newbie
Spotify Username rua_ash Plan Premium Country Device Macbook Pro Operating System How can I scroll down on spotify on my mac ? no scroll bar visible and arrows n...
2018-05-23 5:40:34 PM
2018-05-27 1:32:09 AM
haleighlv
Newbie
773 Views
1 replies
0 likes

773 Views
1 replies
0 likes

F7 F8 F9 not working

My media keys (F7, F8 and F9) on my MacBook Air aren't working when I'm using Spotify. They used to work but they don't work anymore. I've tried using the fn key but that doesn't work either. Please can someone help me out here?

_help_please
Newbie
My media keys (F7, F8 and F9) on my MacBook Air aren't working when I'm using Spotify. They used to work but they don't work anymore. I've tried using the fn key but that doesn't work either. Please ...
2018-05-26 12:36:19 PM
2018-05-26 7:46:08 PM
Loxer
Community Legend
6580 Views
1 replies
3 likes

6580 Views
1 replies
3 likes

Artist Notifications, Spotify Messages

PlanPremium (Student)CountryUSADeviceiPhone 6S and MacBook Air My Question or Issue I wish that I could get push notifications when one of my followed artists releases a new track or album on Spotify. I would listen right away! Instead, I have to wat...

hqrlnvx_b-tes
Newbie
Plan Premium (Student) Country USA Device iPhone 6S and MacBook Air My Question or Issue I wish that I could get push notifications when one of my followed artists rele...
2018-05-26 10:55:36 AM
592 Views
0 replies
0 likes

592 Views
0 replies
0 likes

playlist delete

I deleted the list to which the songs added when i marked +. Now when I add songs, they do not show up on any of the lists. This list can not be recovered from the profile.

user-removed
Visitor
I deleted the list to which the songs added when i marked +. Now when I add songs, they do not show up on any of the lists. This list can not be recovered from the profile.
2018-05-24 2:13:57 PM
2018-05-26 7:18:14 AM
Bethany_Dawn
Community Legend
407 Views
1 replies
0 likes

407 Views
1 replies
0 likes

Sort by 'Date Added' Not Working (MacOS) – Future Datestamps?

Sorting my playlists by "Dated Added" seemingly no longer works on my Macbook Air as of recently. Some songs I've added are date stamped "in 4 months" meaning a future date so they get stuck at the top of the playlist when I sort the songs by the dat...

nlehotsk
Newbie
Sorting my playlists by "Dated Added" seemingly no longer works on my Macbook Air as of recently. Some songs I've added are date stamped "in 4 months" meaning a future date so they get stuck at the t...
2018-05-26 1:42:16 AM
802 Views
0 replies
0 likes

802 Views
0 replies
0 likes

Spotify takes ages to load

Hi. I have downloaded the spotify app on my iMac (Retina 4K, 21.5-inch, Late 2015) running High Sierra 10.13.4 and it takes 5 minutes to load. Surely, this can't be right. I've uninstalled and reinstalled but get the same problem. I'm at the point wh...

sydlayne
Newbie
Hi. I have downloaded the spotify app on my iMac (Retina 4K, 21.5-inch, Late 2015) running High Sierra 10.13.4 and it takes 5 minutes to load. Surely, this can't be right. I'v...
2018-05-24 6:06:59 PM
2018-05-25 10:39:14 PM
puznihp
Newbie
1116 Views
1 replies
0 likes
High Sierra
Mac
slow

1116 Views
1 replies
0 likes

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