Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2499 Views
1 replies
0 likes

2499 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4972 Views
1 replies
0 likes

4972 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3611 Views
1 replies
3 likes

3611 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39522 Views
19 replies
1 likes
music stops

39522 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165417 Views
0 replies
35 likes
Mac

165417 Views
0 replies
35 likes

Friends' Activity has Disappeared from Spotify [MacBook Pro]

I still have the sidebar with all my friends' activity on the side of the application. However, when I used to go on artists' pages, my Facebook friends' profile picture icons would appear under the number of monthly listeners on the right. This does...

themuppetry
Newbie
I still have the sidebar with all my friends' activity on the side of the application. However, when I used to go on artists' pages, my Facebook friends' profile picture icons would appear under the ...
2018-05-19 2:46:47 PM
491 Views
0 replies
0 likes

491 Views
0 replies
0 likes

Ricerca per anno - Search by Year

Ho notato che se utilizzo la ricerca per anno year:1994 ad esempio, mi da come risultati solo Podcast e Video ma non brani, album,etc... come vorrei.Come mai?I noticed that if I use the search for year year: 1994 for example, it gives me the results ...

federicomariani
Regular
Ho notato che se utilizzo la ricerca per anno year:1994 ad esempio, mi da come risultati solo Podcast e Video ma non brani, album,etc... come vorrei. Come mai? I noticed that if I use the search fo...
2018-05-18 4:53:35 PM
542 Views
0 replies
0 likes
Search
year

542 Views
0 replies
0 likes

Can't play song when changing audio device

Brief description of the issue:Whenever I change the output device on my Mac, I cannot play any more songs on Spotify. I have to restart Spotify after the new output device is selected to be able to play songs again.Steps to reproduce the issue:Start...

b8i
Music Fan
Brief description of the issue: Whenever I change the output device on my Mac, I cannot play any more songs on Spotify. I have to restart Spotify after the new output device is selected to be able t...
2018-03-26 2:25:17 PM
2018-05-18 10:59:40 AM
b8i
Music Fan
3471 Views
3 replies
18 likes

3471 Views
3 replies
18 likes

My Spotify is Offline for no reason

So for some reason my Spotify is saying it's offline even though it isn't on offline mode AND I have an internet connection. I tried to find a solution on this site, but for some reason I'm denied access to the post that might help out with my situat...

ILDFC
Casual Listener
So for some reason my Spotify is saying it's offline even though it isn't on offline mode AND I have an internet connection. I tried to find a solution on this site, but for some reason I'm denied ac...
2018-05-17 6:47:17 AM
2018-05-18 1:32:28 AM
ILDFC
Casual Listener
848 Views
2 replies
0 likes

848 Views
2 replies
0 likes

Wireless bluetooth headphones stop and start (desktop player)

My wireless bluetooth headphones are never a problem on any other device but when I listen to the web player on my Mac, songs stop playing altogether and stay paused for up to 30 seconds, then pick up where they left off. This repeats so often that I...

moneypenny7
Regular
My wireless bluetooth headphones are never a problem on any other device but when I listen to the web player on my Mac, songs stop playing altogether and stay paused for up to 30 seconds, then pick u...
2018-05-17 8:49:42 PM
432 Views
0 replies
2 likes

432 Views
0 replies
2 likes

Profile only showing eight playlists

My profile is only listed eight public playlists when I have closer to 25, and would like them all to be displayed. None of them are secret, and I'm able to move the order of them on desktop, but only the top eight will show. Any ideas on how to fix ...

skylermarr
Newbie
My profile is only listed eight public playlists when I have closer to 25, and would like them all to be displayed. None of them are secret, and I'm able to move the order of them on desktop, but o...
2018-05-17 6:40:56 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Friends Activity

The activity feed says my friends listened to songs 5-7 days ago even though they were listening to music today. This problem has been going on for the last week or so. Uninstalling and installing the app again did not help.

rogyrog
Newbie
The activity feed says my friends listened to songs 5-7 days ago even though they were listening to music today. This problem has been going on for the last week or so. Uninstalling and installing th...
2018-05-17 1:18:29 AM
2018-05-17 11:24:31 AM
Savuz
Newbie
623 Views
3 replies
1 likes

623 Views
3 replies
1 likes

Broken proxy settings, No internet connection detected / Error code: 4 / Offline

Spotify was telling me I was offline, I tried lots of stuff, eventually cleared cache and reinstalled. Now I can't even log in via Facebook.I think it's related to Spotify's utterly broken support for proxies. Proxy autodetect has never worked on Mac...

jakot
Gig Goer
Spotify was telling me I was offline, I tried lots of stuff, eventually cleared cache and reinstalled. Now I can't even log in via Facebook. I think it's related to Spotify's utterly broken sup...
2018-03-16 2:56:25 PM
2018-05-16 12:28:11 AM
osornios
Spotify Star
3441 Views
10 replies
5 likes

3441 Views
10 replies
5 likes

Can't save new songs and library vanished

I Can't save new songs and Every time i go to save a song it just doesn't, whenever i try to load my library it gives an error try again message before saying its empty, im absolutely sure im on the right account as i only have 1 and i only use it on...

Crocadillo3
Casual Listener
I Can't save new songs and Every time i go to save a song it just doesn't, whenever i try to load my library it gives an error try again message before saying its empty, im absolutely sure im on the ...
2018-05-16 9:07:58 PM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

People in "Friend activity" showing up as numbers

Why are some people suddenly showing up in the Friend activity bar listed as numbers instead of their name? It's not all of them, just a few... I don't think they're random people following me (I recognize the photo for one of them).

kthrynileen
Gig Goer
Why are some people suddenly showing up in the Friend activity bar listed as numbers instead of their name? It's not all of them, just a few... I don't think they're random people following me (I rec...
2018-05-07 7:12:42 PM
2018-05-16 7:16:21 PM
kthrynileen
Gig Goer
4137 Views
2 replies
0 likes

4137 Views
2 replies
0 likes

Spotify Premium works on my phone but on my laptop it's still telling me to upgrade

I have spotify premium on my phone and it works great but whenever I listen to it on my Mac it keeps telling me to upgrade and i have to listen to all the advertisements... how do I fix this to have premium on both without paying extra?

brodysmith92
Newbie
I have spotify premium on my phone and it works great but whenever I listen to it on my Mac it keeps telling me to upgrade and i have to listen to all the advertisements... how do I fix this to have ...
2018-05-13 7:38:48 AM
2018-05-16 5:50:49 PM
JackBeau
Composer
1489 Views
1 replies
0 likes

1489 Views
1 replies
0 likes

Play button widget causing Firefox to never finish loading page (mac)

Apologies if this is in the wrong place- I can't seem to find a topic on spotify widgets. The play button widget on firefox (mac) is causing the page to never finish loading. You can see this by visiting - https://beta.developer.spotify.com/documenta...

clobber74
Newbie
Apologies if this is in the wrong place- I can't seem to find a topic on spotify widgets. The play button widget on firefox (mac) is causing the page to never finish loading. You ca...
2018-05-16 3:09:15 PM
562 Views
0 replies
0 likes

562 Views
0 replies
0 likes

Black Screen on Mac

Hi- i started having this problem this morning where I could open spotify, but it just showed a black blank screen. I was still able to play music by controlling it on my touchbar, but tried to uninstall it and reinstall. Now I cannot play music or a...

christinel1
Newbie
Hi- i started having this problem this morning where I could open spotify, but it just showed a black blank screen. I was still able to play music by controlling it on my touchbar, but tried to unins...
2018-05-16 10:21:41 AM
1284 Views
0 replies
1 likes

1284 Views
0 replies
1 likes

Mac Playlist Bug

I have discovered a bug when adding songs to a playlist on my Mac. I have found this issue to be the same on both a 2015 Retina Macbook Pro and a 2017 Macbook Pro with High Sierra OS. When dragging a song to add it to a playlist, only some playlists ...

124999549
Visitor
I have discovered a bug when adding songs to a playlist on my Mac. I have found this issue to be the same on both a 2015 Retina Macbook Pro and a 2017 Macbook Pro with High Sierra OS. When d...
2018-05-16 5:27:23 AM
367 Views
0 replies
0 likes

367 Views
0 replies
0 likes

my friends can't view my activity

I already checked yes about publishing my activity, I don't know the problem

9Ohana
Casual Listener
I already checked yes about publishing my activity, I don't know the problem
2018-05-13 8:36:36 PM
2018-05-15 9:43:41 PM
JackBeau
Composer
496 Views
1 replies
3 likes

496 Views
1 replies
3 likes

Friends Feed Not Working

I've seen people post about this but there's been no progress. As of a few weeks ago, my friends feed on desktop has stopped updating. I no longer see new songs that my friends are listening to and the songs I listen to do not appear on anyone else's...

Frankensteindel
Newbie
I've seen people post about this but there's been no progress. As of a few weeks ago, my friends feed on desktop has stopped updating. I no longer see new songs that my friends are listening to and t...
2018-05-15 6:48:54 PM
2018-05-15 8:07:54 PM
diedevdvelden
Newbie
458 Views
1 replies
6 likes

458 Views
1 replies
6 likes

Solved!! Can I ditch iTunes and just use Spotify?

Has anyone completely ditched iTunes for Spotify? I have used iTunes for years, but the bugginess of the app is really tiresome. Has anyone found Spotify to be a full-fledged alternative to iTunes, and found they can have all the same options with Sp...

Theothistle
Roadie
Has anyone completely ditched iTunes for Spotify? I have used iTunes for years, but the bugginess of the app is really tiresome. Has anyone found Spotify to be a full-fledged alternative to iTunes, a...
2018-05-14 3:42:30 PM
2018-05-15 7:17:14 PM
Bethany_Dawn
Community Legend
5045 Views
3 replies
0 likes
itunes

5045 Views
3 replies
0 likes

ORDINE LIBRERIA

Salve, come mai, nonostante ho l'ordine alfabetico della libreria, alcune canzoni come "The Scientist" invece di trovarsi nella lettera " T " si trovano nella lettera " S "?Questo avviene con tutte le canzoni che presentano un "articolo" come inizio....

user-removed
Visitor
Salve, come mai, nonostante ho l'ordine alfabetico della libreria, alcune canzoni come "The Scientist" invece di trovarsi nella lettera " T " si trovano nella lettera " S "? Questo avviene con tutte...
2018-05-15 12:55:19 PM
2018-05-15 5:21:12 PM
marcozack
Newbie
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

Daily Mix not syncing between platforms!

I love the Daily Mix. Spotify has hit a niche here. However, my daily mixes on my iphone and my desktop do not line up. The daily mix on my desktop is completely different than that on my phone. Can these not sync to use what is liked and disliked fr...

jtholderman
Newbie
I love the Daily Mix. Spotify has hit a niche here. However, my daily mixes on my iphone and my desktop do not line up. The daily mix on my desktop is completely different than that on my ph...
2018-05-15 2:10:20 PM
314 Views
0 replies
2 likes

314 Views
0 replies
2 likes

Deleted Song

https://themusic.today/release/acid-21-up-all-night-single/9077072/ . I found this song here in Spotify but it cant play it cause it is deleted , i like the song and if someone can send me the full song i will be happy

Veselin
Casual Listener
https://themusic.today/release/acid-21-up-all-night-single/9077072/ . I found this song here in Spotify but it cant play it cause it is deleted , i like the song and if someone can send me the f...
2018-05-14 8:36:09 PM
2018-05-15 11:31:21 AM
Veselin
Casual Listener
557 Views
2 replies
0 likes

557 Views
2 replies
0 likes

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