Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
509 Views
1 replies
0 likes

509 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3125 Views
1 replies
0 likes

3125 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
2242 Views
1 replies
3 likes

2242 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
36955 Views
19 replies
1 likes
music stops

36955 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
163757 Views
0 replies
34 likes
Mac

163757 Views
0 replies
34 likes

desktop app for mac takes forever to load track listing and visuals

Will start playing music quickly, but takes over a minute to actually load the track listings and other visuals. ???

joshuaharrison2
Casual Listener
Will start playing music quickly, but takes over a minute to actually load the track listings and other visuals. ???
2018-02-15 4:40:34 AM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

parcourir ne fonctionne pas !!!

BOnjourLa fonction parcourir ne fonctionne pas... Et visiblement aucun service technique.

fredk13
Casual Listener
BOnjour La fonction parcourir ne fonctionne pas... Et visiblement aucun service technique.
2017-01-04 7:33:37 PM
2018-02-14 1:17:32 PM
olgal85
Newbie
885 Views
2 replies
0 likes
Mac

885 Views
2 replies
0 likes

Insane 157% CPU usage for an app sitting idle

Hi,there is a big issue with the app.On my pc - an Apple MBP - the app is just open, idle and the helper is sucking 157% of CPU making the pc to heat up and the fan to spin increasingly loud.What does the helper do?I'm wondering if it is safe to use ...

johnnyhl
Newbie
Hi, there is a big issue with the app. On my pc - an Apple MBP - the app is just open, idle and the helper is sucking 157% of CPU making the pc to heat up and the fan to spin increasingly loud...
2018-02-14 11:04:32 AM
407 Views
0 replies
0 likes

407 Views
0 replies
0 likes

Solved!! Need Offline for more than 1 moth

Hi guys! I've been on Spotify Premium for a long time and now am planning to travel the world for a few months. Of course I need my music with me. Now I checked and was extremely surprised when I've read the following: ".. and stay offline for up to ...

Ghostylein
Casual Listener
Hi guys! I've been on Spotify Premium for a long time and now am planning to travel the world for a few months. Of course I need my music with me. Now I checked and was extremely surp...
2014-12-09 5:56:16 PM
2018-02-14 5:57:34 AM
GrizBear42
Casual Listener
27380 Views
9 replies
0 likes

27380 Views
9 replies
0 likes

How to delete your local files on Windows 10

If you were trying to delete your local files in Spotify and were also struggling to find the "local-files.bnk" file in the /AppData/ folder, give this new directory a try because this is where I ended up finding that file. Hope this helps. C:\Users\...

SilentReaprr
Music Fan
If you were trying to delete your local files in Spotify and were also struggling to find the "local-files.bnk" file in the /AppData/ folder, give this new directory a try because this is w...
2018-02-14 2:55:31 AM
1832 Views
0 replies
2 likes

1832 Views
0 replies
2 likes

CANT LOGIN WITH FACEBOOK

I can't login with facebook, tried generating a code with facebook to let me login and that wont work. can't click on the spotify app through facebook and that won't work. This is so frustrating and nothing is working. I HATE the customer service thr...

jeane334
Casual Listener
I can't login with facebook, tried generating a code with facebook to let me login and that wont work. can't click on the spotify app through facebook and that won't work. This is so frustrating and ...
2018-02-13 6:52:54 AM
2018-02-13 8:01:02 PM
bagulparth
Newbie
487 Views
1 replies
0 likes

487 Views
1 replies
0 likes

Solved!! Unable to login with correct Facebook credentials

I have been able to login to Spotify web player with Facebook for the last few months without issue. Today, for whatever reason, I am unable to login with my Facebook credentials. I am still able to login to Facebook with no problems, but Spotify sai...

WickedNoir
Casual Listener
I have been able to login to Spotify web player with Facebook for the last few months without issue. Today, for whatever reason, I am unable to login with my Facebook credentials. I am still able to ...
2014-07-21 4:40:42 PM
2018-02-13 6:30:56 AM
jeane334
Casual Listener
37113 Views
83 replies
6 likes
Mac

37113 Views
83 replies
6 likes

Popular Songs Not Playing

Hey all, when I search an artist and attempt to play a song from the "popular" songs section it won't allow me to play anything. It also won't show a hover state on the title. I've reinstalled the application and no luck. I made a new user account an...

thekhromatic
Casual Listener
Hey all, when I search an artist and attempt to play a song from the "popular" songs section it won't allow me to play anything. It also won't show a hover state on the title. I've reinstalled the ap...
2016-10-11 7:46:02 PM
2018-02-12 9:09:40 PM
Cwcoolcow
Newbie
1716 Views
6 replies
0 likes
Mac

1716 Views
6 replies
0 likes

No Internet connection Error 4 Mac

Hey guys, since 4 days I have a ploblem with Spotify on my Mac. It says that I dont have an Internet connection - Error 4- but i can guarantee that I am connected to the internet (tried different channels). I also tried the following things without s...

Mase11888
Newbie
Hey guys, since 4 days I have a ploblem with Spotify on my Mac. It says that I dont have an Internet connection - Error 4- but i can guarantee that I am connected to the internet (trie...
2018-02-12 8:21:31 PM
458 Views
0 replies
0 likes

458 Views
0 replies
0 likes

Spotify starts playing randomly

I tend to leave my computer running, so when spotify suddenly decides to start playing a song while I am asleep, it freaks me the hell out. Sometimes I am playing a game and spotify decides: "It's music time!" and starts playing a song. I have to exi...

wasp
Newbie
I tend to leave my computer running, so when spotify suddenly decides to start playing a song while I am asleep, it freaks me the hell out. Sometimes I am playing a game and spotify decides: "I...
2012-05-19 1:10:31 AM
2018-02-12 11:13:51 AM
tim241
Newbie
27037 Views
31 replies
22 likes

27037 Views
31 replies
22 likes

Spotify not responding after OS sleep

This problem remains from beggining of my Spotify usage (2-3 years).When i close MacBook lid and open it after some time Spotify is freezed. I have to Force Quit Spotify and reopen it. Now i have new Macbook Pro 2017 and this problem exists so reinst...

arturmietek
Newbie
This problem remains from beggining of my Spotify usage (2-3 years). When i close MacBook lid and open it after some time Spotify is freezed. I have to Force Quit Spotify and reopen it. Now i h...
2017-12-12 11:34:39 AM
2018-02-12 10:23:07 AM
alexwesterlund
Music Fan
689 Views
1 replies
6 likes

689 Views
1 replies
6 likes

Spotify won't let me add songs to older playlists?

When I go to add to playlist, instead of showing me all the playlists I have created it just shows a few. Did this come with the new update or is this a bug? I love adding onto old playlists that I have created as I am always listening to most of my ...

whisperlude
Casual Listener
When I go to add to playlist, instead of showing me all the playlists I have created it just shows a few. Did this come with the new update or is this a bug? I love adding onto old playlists that I h...
2017-12-29 5:28:40 AM
2018-02-12 9:37:42 AM
BenBot909
Newbie
2298 Views
7 replies
5 likes

2298 Views
7 replies
5 likes

Musixmatch not working?

Today I tried to resync a song, made it all the way to the end, then musixmatch asked me to log in with Facebook (i guess in order to save what I've done so far) and Spotify just closed, my progress was lost, and it happens every time musixmatch asks...

InsaneFreakshow
Regular
Today I tried to resync a song, made it all the way to the end, then musixmatch asked me to log in with Facebook (i guess in order to save what I've done so far) and Spotify just closed, my progress ...
2015-03-12 9:22:18 AM
2018-02-12 7:44:51 AM
afmerino
Newbie
71163 Views
17 replies
2 likes
Windows

71163 Views
17 replies
2 likes

username after disconnecting from facebook

I recently deactivated my facebook account since I no longer use it. My spotify account was connected to my facebook account. After deactivating my facebook account, I proceeded to disconnect my spotify account from facebook. However, after I deactiv...

anirudhp
Newbie
I recently deactivated my facebook account since I no longer use it. My spotify account was connected to my facebook account. After deactivating my facebook account, I proceeded to disconnect my spot...
2018-02-09 11:21:12 PM
2018-02-12 4:54:18 AM
caszriel
Composer
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Selecting any track from an album always causes the first track to play

When viewing an album if I attempt to play any track it causes the first track to play instead of the selected or desired track. This is occuring on a completely fresh install of 1.0.73.345.g6c9971ef Short screen cap video showing behavior and versio...

nathanpegram
Casual Listener
When viewing an album if I attempt to play any track it causes the first track to play instead of the selected or desired track. This is occuring on a completely fresh install of 1.0.73...
2018-02-12 2:07:04 AM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Empty playlists

We have a premium subscription and two of our playlists are empty: https://open.spotify.com/user/jgm7171/playlist/3SKzXqboBPjpsmnCZ4tMHv?si=3mUyZAsISjOIGeRLz4tlnQAndhttps://open.spotify.com/user/jgm7171/playlist/5qZsPlFsgNS4mj6suS1XGG?si=KZZOVJdjT82x...

user-removed
Visitor
We have a premium subscription and two of our playlists are empty: https://open.spotify.com/user/jgm7171/playlist/3SKzXqboBPjpsmnCZ4tMHv?si=3mUyZAsISjOIGeRLz4tlnQ And https://open.spotify....
2018-02-11 8:39:51 PM
2018-02-11 8:42:45 PM
user-removed
Not applicable
1257 Views
1 replies
0 likes

1257 Views
1 replies
0 likes

Spotify pauses randomly, starts playing randomly and cancel sound randomly

Hi all, My Spotify suddenly act very strange. When I start Spotify I can usually play a whole song, but then it starts. At first the sound is cancelled, and device is changed to Web player (firefox) which I have never used before (and didn't know exi...

Bearcraft
Newbie
Hi all, My Spotify suddenly act very strange. When I start Spotify I can usually play a whole song, but then it starts. At first the sound is cancelled, and device is changed to Web player (...
2018-02-11 5:34:31 PM
382 Views
0 replies
1 likes

382 Views
0 replies
1 likes

Selecting Text in Search Results in Entire Window Dragging

Irregular behavior on mouse click in search bar(probably all input fields if others exist).To recreate this issue:1. Click on search bar and type in "Podcast Comedy"2. Now try to highlight "Comedy" (If you wanted to change it to 'Politics' for instan...

jlanman
Newbie
Irregular behavior on mouse click in search bar(probably all input fields if others exist). To recreate this issue: 1. Click on search bar and type in "Podcast Comedy" 2. Now try to highlight "C...
2018-02-11 4:38:05 PM
598 Views
0 replies
0 likes
bug
highlight
input
Mousclick
OnClick
Search
select
UX

598 Views
0 replies
0 likes

Playlists from iTunes not showing up on phone

Hi so I am trying to take a playlist that I made in iTunes and make them available on Spotify. I see all of my iTunes songs on Spotify, but when I go to pull up the playlists on my phone it is coming up empty

9ursgfv18lkmy3v
Newbie
Hi so I am trying to take a playlist that I made in iTunes and make them available on Spotify. I see all of my iTunes songs on Spotify, but when I go to pull up the playlists on my phone it is coming...
2018-02-10 7:29:35 PM
410 Views
0 replies
0 likes

410 Views
0 replies
0 likes

Solved!! Spotify won't download!

I have had spotify for a while now but about a month ago it deleted itself from my laptop. I have tried at least 10 times to re install it but after I have pressed run, the spotify installer just disappears. Someone please help? It is so annoying!

tamaraj
Casual Listener
I have had spotify for a while now but about a month ago it deleted itself from my laptop. I have tried at least 10 times to re install it but after I have pressed run, the spotify installer just dis...
2012-04-12 7:09:19 PM
2018-02-10 6:07:00 PM
CobyUnger
Casual Listener
108847 Views
42 replies
3 likes

108847 Views
42 replies
3 likes

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