Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6911 Views
  • 1 replies
  • 0 likes
  • 6911 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8580 Views
  • 1 replies
  • 0 likes
  • 8580 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6245 Views
  • 1 replies
  • 3 likes
  • 6245 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 44548 Views
  • 19 replies
  • 1 likes
  • music stops
  • 44548 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 168766 Views
  • 0 replies
  • 35 likes
  • Mac
  • 168766 Views
  • 0 replies
  • 35 likes

Slow and sometimes not playing on Mac/iPad/iPhone every evening

Hi All ! Since using Spotify (premium) I do have the problem that the system is very slow (searching, discovering new songs and even playing some songs which are not stored in offline playlists - these songs stop sometimes for several seconds before ...

  • Casual Listener
  • Hi All !   Since using Spotify (premium) I do have the problem that the system is very slow (searching, discovering new songs and even playing some songs which are not stored in offline...
  • Fugitivo82
  • Newbie
  • 938 Views
  • 2 replies
  • 1 likes
  • Mac
  • 938 Views
  • 2 replies
  • 1 likes

Solved!! Music stops every 5 seconds - desktop only!

I've had this problem for some time now. My 27" iMac cannot run the desktop app without the music starting and stopping every few seconds. This happens whether connected via ethernet or WiFi. I've checked my cable signal throughput and it's a consist...

  • Casual Listener
  •   I've had this problem for some time now.  My 27" iMac cannot run the desktop app without the music starting and stopping every few seconds.  This happens whether connected via ether...
  • atom1989
  • Community Legend
  • 2642 Views
  • 5 replies
  • 0 likes
  • Mac
  • 2642 Views
  • 5 replies
  • 0 likes

start up screen

when i go to spotify.com, i log in and i don't see the usual list of "search, browse, my music" etc on the left. only my account, settings, etc. how do i get to that screen? if i click on the spotify logo it takes me to an offer to sign up. help!

  • Newbie
  • when i go to spotify.com, i log in and i don't see the usual list of "search, browse, my music" etc on the left. only my account, settings, etc. how do i get to that screen? if i click on the spotify...
  • atom1989
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Mac
  • 232 Views
  • 1 replies
  • 0 likes

Album art not visible via apple tv

Spotify on iMac. Stream via airfoil to apple tv. Apple tv shows Mac icon and std text that streaming is done from spotify. When streaming iTunes same iMac I get the album art displayed on apple tv.All software is latest. Any idea why album art is dis...

  • Casual Listener
  • Spotify on iMac. Stream via airfoil to apple tv. Apple tv shows Mac icon and std text that streaming is done from spotify. When streaming iTunes same iMac I get the album art displayed on apple tv. ...
  • 667 Views
  • 0 replies
  • 0 likes
  • Mac
  • 667 Views
  • 0 replies
  • 0 likes

How do I sync my 7th gen iPod nano?

I have an iPod nano running software version 1.0.3 and Spotify 1.0.3.101 and I've been trying to sync my iPod enabling and disabling disk use, iTunes closed, iTunes open but cannot get it to sync. Actually, I haven't been able to sync it ever. But no...

  • Regular
  • I have an iPod nano running software version 1.0.3 and Spotify 1.0.3.101 and I've been trying to sync my iPod enabling and disabling disk use, iTunes closed, iTunes open but cannot get it to sync. Ac...
  • senseivita
  • Regular
  • 12526 Views
  • 4 replies
  • 2 likes
  • Mac
  • 12526 Views
  • 4 replies
  • 2 likes

Re-add Ability to Change Location of Cache on OS X

I have both an SSD and an HDD in my MBP. However, Spotify removed the ability to choose the location of the cache files. This used to be under Preferences. Now I have it taking up precious space on my SSD inside Library/Caches instead of being locate...

  • Casual Listener
  • I have both an SSD and an HDD in my MBP. However, Spotify removed the ability to choose the location of the cache files. This used to be under Preferences. Now I have it taking up precious space on m...
  • Josh
  • Community Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • Mac
  • 670 Views
  • 1 replies
  • 0 likes

Spotify randomly autoplays

I'm using Spotify premium on an macbook pro. Spotify starts up at random times. I close the app and it pop itself randomly and play music. I find most annoyingI try few times fresh inastall without success. My OS is 10.8.5 Only solution till now is d...

  • Newbie
  • I'm using Spotify premium on an macbook pro.  Spotify starts up at random times. I close the app and it pop itself randomly and play music.  I find most annoying I try few times fresh inas...
  • 465 Views
  • 0 replies
  • 0 likes
  • Mac
  • 465 Views
  • 0 replies
  • 0 likes

Music does not work

Hello I use Spotify for several days Macbook Air but there's a problem. In fact I had to turn off my computer off and on the music I was listening does not work at all remaining block at 0:00. Other music works perfectly. Music block is as follows: M...

  • Casual Listener
  • Hello I use Spotify for several days Macbook Air but there's a problem. In fact I had to turn off my computer off and on the music I was listening does not work at all remaining block at 0:00. Other ...
  • chuwps
  • Casual Listener
  • 390 Views
  • 1 replies
  • 0 likes
  • Mac
  • 390 Views
  • 1 replies
  • 0 likes

Other users playlists

Usually when you go to any catalog in Genres and Moods you find "official" playlists and next to it "users" playlists.(4 square cover).But right now i see only official. Where i can find users playlists by Genree/Mood? Thanks.

  • Newbie
  • Usually when you go to any catalog in Genres and Moods you find "official" playlists and next to it "users" playlists.(4 square cover). But right now i see only official. Where i can find users play...
  • Soundofus
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Mac
  • 407 Views
  • 1 replies
  • 0 likes

Searching within a playlist using the Ctrl+F hotkey to find songs/artists/album titles

There used to a way to search within a playlist and I can no longer to get it work. What I mean by this is that I have a big playlist and I want to search for a certain song wthout scrolling so I will hit the 'Ctrl' + 'F' keys together to bring up a ...

  • Casual Listener
  • There used to a way to search within a playlist and I can no longer to get it work.  What I mean by this is that I have a big playlist and I want to search for a certain song wthout scrolling so...
  • Muzak
  • Casual Listener
  • 525 Views
  • 2 replies
  • 2 likes
  • Mac
    Windows
  • 525 Views
  • 2 replies
  • 2 likes

Crash On Play OSX

So I have done a clean install and made sure that all prefs caches have been removed. On playing a track (any remote or local) the application crashes On starting using the terminal I can see the following problem:spotify(35717,0xb7481000) malloc: **...

  • Newbie
  • So I have done a clean install and made sure that all prefs caches have been removed.   On playing a track (any remote or local) the application crashes   On starting using the ter...
  • 624 Views
  • 0 replies
  • 0 likes
  • Mac
  • 624 Views
  • 0 replies
  • 0 likes

Keeps deleting dowloaded playlists

I've been using Spoitfy on Mac for more than a year now. But every few months my downloaded playlists get erased comletely. I am not sure if it may be related to System Updates on OSX? I am wondering about that because just yesterday I updated to 10....

  • Newbie
  • I've been using Spoitfy on Mac for more than a year now. But every few months my downloaded playlists get erased comletely. I am not sure if it may be related to System Updates on OSX? I am wondering...
  • 433 Views
  • 0 replies
  • 0 likes
  • Mac
  • 433 Views
  • 0 replies
  • 0 likes

spotify is a piece of garbage.

1st: If I start a radio station based on a genre or a song and I thumbs up a song within this playlist that I like, 'Spotify' starts to recycle the same 2-5 songs and keeps them on repeat. i have no idea why this happens and they have no releation to...

  • Regular
  • 1st:  If I start a radio station based on a genre or a song and I thumbs up a song within this playlist that I like, 'Spotify' starts to recycle the same 2-5 songs and keeps them on repeat. &nbs...
  • 2918 Views
  • 0 replies
  • 2 likes
  • Mac
  • 2918 Views
  • 0 replies
  • 2 likes

local files play on macbook but not on iphone 6, even though it says it synced.

My local files are all imported from iTunes on the Spotify app on my macbook, and they all play fine on my mac. I dragged and dropped them into my playlists, and some of the tracks synced to my phone fine, but a lot of them are still greyed out in th...

  • Newbie
  • My local files are all imported from iTunes on the Spotify app on my macbook, and they all play fine on my mac. I dragged and dropped them into my playlists, and some of the tracks synced to my phone...
  • 977 Views
  • 0 replies
  • 0 likes
  • Mac
  • 977 Views
  • 0 replies
  • 0 likes

Downgrade feels SOOO GOOD!!!! Thanks everyone!!

Just did the downgrade trick to go back to 0.8.5 and omg it feels sooooo good to be home again!!! It runs so smooth, looks beautiful and does everything I need. Thanks everyone who has been posting the instructions on how to do it, this means i get t...

  • Music Fan
  • Just did the downgrade trick to go back to 0.8.5 and omg it feels sooooo good to be home again!!! It runs so smooth, looks beautiful and does everything I need. Thanks everyone who has been posting t...
  • Black_Francis
  • Regular
  • 881 Views
  • 1 replies
  • 7 likes
  • Mac
    Windows
  • 881 Views
  • 1 replies
  • 7 likes

Solved!! Question about specific song

I have a question about a specific song. It's about "Soleil Soleil" from the artist "Ilya". For some reason I can't add the song to my "songs" since there is no + button and when I play it via Spotify Connect it won't play. It appears on my mac and i...

  • Regular
  • I have a question about a specific song. It's about "Soleil Soleil" from the artist "Ilya". For some reason I can't add the song to my "songs" since there is no + button and when I play it via Spotif...
  • Soundofus
  • Community Legend
  • 1533 Views
  • 3 replies
  • 0 likes
  • Mac
  • 1533 Views
  • 3 replies
  • 0 likes

[Bug] Cross platform connect

I opened Spotify on my Mac and my Windows 8.1 machine, selected a song on my Windows 8.1 pc then selected a different one on my mac, then opened my queue on my windows pc and played the current song on my windows pc, then opened spotify on my nexus 5...

Screenshot_2015-04-09-18-12-05.png
  • Newbie
  • I opened Spotify on my Mac and my Windows 8.1 machine, selected a song on my Windows 8.1 pc then selected a different one on my mac, then opened my queue on my windows pc and played the current song ...
  • 757 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 757 Views
  • 0 replies
  • 0 likes

I accidentally deleted a song from a playlist and can't undo

Guys, I accidentally pressed "delete" on a song in a playlist using my Mac, and the song deleted without a prompt. And, I cannot undo this action. This sucks. Now I have no idea which song I've lost. I swear this functionality was available in an ear...

  • Gig Goer
  • Guys, I accidentally pressed "delete" on a song in a playlist using my Mac, and the song deleted without a prompt. And, I cannot undo this action.   This sucks. Now I have no idea which song I...
  • chaddjohnson
  • Gig Goer
  • 5610 Views
  • 5 replies
  • 2 likes
  • Mac
  • 5610 Views
  • 5 replies
  • 2 likes

Spotify trying to connect to old Mac server

I am currently using Spotify on my iMac. The iMac used to be connected to a Mac mini acting as a local server but due to moving the iMac from my office to home the iMac is no longer connected to the server. I cleared the server cache in 'Connect to s...

  • Newbie
  • I am currently using Spotify on my iMac. The iMac used to be connected to a Mac mini acting as a local server but due to moving the iMac from my office to home the iMac is no longer connected to the ...
  • 711 Views
  • 0 replies
  • 0 likes
  • Mac
  • 711 Views
  • 0 replies
  • 0 likes

control desktop app with phone

Hi, I was wondering what happened to the ability to control the desktop application with your phone or tablet?

  • Casual Listener
  • Hi, I was wondering what happened to the ability to control the desktop application with your phone or tablet?
  • GerriB330
  • Casual Listener
  • 673 Views
  • 2 replies
  • 0 likes
  • Mac
  • 673 Views
  • 2 replies
  • 0 likes