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Audio quality issues when streaming in web player or windows app when opening web pages

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Audio quality issues when streaming in web player or windows app when opening web pages

Plan

Premium

Country

USA

Device

PC

Operating System

Windows 10

 

My Question or Issue

Streamed audio quality will become distorted/garbled whenever I am opening a new web page in Google Chrome or (blech) Edge.

The issue persists when using the web player vs the windows app.

Issue persists when I used port forwarding to open port 4070 on my home router and restarting the app.

Issue persists when adjusting my audio quality settings from highest to lowest and testing.

Reply

Accepted Solutions
Marked as solution

Issue resolved after reinstalling audio drivers.

View solution in original post

2 Replies

I found that the issue was not Spotify, but my CPU was spiking to 100% whenever I was opening web pages.

The high CPU is what was causing my audio quality disturbances.

I am going to redownload mobo, chipset, and audio drivers.

Marked as solution

Issue resolved after reinstalling audio drivers.

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