Can't solve the error session:103

[ladinuch]

Plan

Free

Operating System

Windows 11

My Question or Issue

I added Spotify to the firewall exception list and reinstalled the app, but nothing helps

[Elena]

Hey @ladinuch!

Thank for posting on the Community, we're happy to help you sort this out. 

Can you give us a bit more info when you're getting this error - is it directly when you try to log in or after? Are you able to log in using the web player? 

We'll be on the lookout for your reply.

[MateusM]

Hey @ladinuch!

Adding to what @Elena suggested, if you could also share with us the Spotify version you're using, it would help us to take a closer look.

[aigrielv]

**bleep** i just had the same error right now !! 
it happen when i just try to log in, and its impossible to use the web player... but on my phone it works as always

[Naël]

I just got the same problem right now

[shtttt]

Yup, same issue here. My music stopped playing with a weird noise, spotify closed and i cant open it anymore. Now I get this error code after pc restart

[aigrielv]

does it asks to select a certificate for you ? even if i select one it doesnt do nothing anyway but its weird 

[Naël]

i got the same problem on my laptop (sry my spotify is in french)

bassicaly it says that my firewall is blocking spotify, and that i should update it or edit the proxy settings.

i did the things they told, even disable the firewall but nothing had changed. Any comment would be helpful thxs for your responses.

[meshmesh]

I randomly googled this as I received the same error code. I can log in on the browser version, but when I open the Desktop App it prompts me to select between two different certificates, and then proceeds to fail the login. Then it will prompt a red notification saying that I need to change my firewall/proxy settings. 

I started experiencing this issue as of 9:48 AM EST, 4/29/26

[SleepwalkinGG]

Same problem. Cant log into the Desktop App, Web browser works just fine. It asked me for a certificate before and i reinstalled it. Cant log in since.

[shinm0819]

yes, and downloading the certificate doesnt work, so dont try that

[Hezucristo]

I have the same problem as you, the program asks me to select a certificate but still wont work

[GLassDoll4429]

me too

[Naël]

hope they will fix this problem soon, cause it seems that several people have it

[yuechain]

Same problem.

[Ellon_09]

Same problem occurred just now, when i try to login. Selecting a certificate doesn't solve it. Furthermore it says my spotify-app is blocked by a firewall of windows. Didn't happen before.

[aigrielv]

for realll, i cant do smth without spotify... what a loss...

[shinm0819]

re-downloading it and spamming "connect" solved it for me!

[earnhardttunel]

Same thing happened to me just then but now it seems to be working fine...?

[31o37u4hlszh2mo2h6zp]

ı can fixed it but i think its proably a chance. same problems in Türkiye i swicthed settings no proxy and a few log in try but dont open then reback the settings automatic choice and its fixed (sorry for bad englısh)