Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Custom Thumbnail

Custom Thumbnail

I am hoping someone knows how to create a custom thumbnail on a playlist

 

I have the fastest growing Grunge playlist:

 

Seattle Grunge if you're interested.

 

A quick search of grunge on spotify puts this playlist at the top. The next 4 playlists have custom thumbnails. Can anyone explain how this has been achieved.

Reply
4 Replies

Pretty sure they are branded playlists by advertisers or other organisations (which I am guessing you have to pay for). 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thanks for this..

 

However a quick look at the guidelines for this state:

 

  • There can only be one track per artist within the playlist.

All of the custom thumbnail playlists I have checked have 2 or more of some artists. So I think maybe branded playlist isn't the only way to get a thumbnail.

Hmmm, I would get in touch with the customer services team directly using the online contact form and ask them to see what they say. I know I have a few "branded" playlists which definitely don't follow those rules - community perks haha! 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @ SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Sent them a message. You never know thanks for your help

Suggested posts