Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan: Free
Country: Italy
Device: PC Dekstop
Operating System: Windows 10
Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist.
I attach 2 screenshot, one of a playlsit i usally use and one from a random search on spotify
Solved! Go to Solution.
Hi there @aeronwy!
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day 🙂
Hi there @aeronwy!
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day 🙂
Hi @Mantisentil
I had the same issue and haven't been able to use Spotify for a while now. I couldn't find any help either, and I was just about to ask for help too until I found this. This actually helped and I can now use Spotify again.
So, thank you a lot for this!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…