Help Wizard

Step 1


Erro 17 Windows 7

Erro 17 Windows 7







Notebook Vaio Core i5

Operating System

Windows 7


My Question or Issue

Estava utilizando o aplicativo no meu computador mas não reproduzia as músicas ao acionar o play. Seguindo as instruções da comunidade removi o aplicativo e fiz o download da última versão, mas agora não consigo fazer a instalação pois apresenta o "Erro 17". Utilizo em outro computador com Windows 10 e não tenho problemas. O Spotify precisa resolver estes problemas de uso no Windows 7. Grato.

2 Replies

Hey there @WilianAltelino


Thanks for reaching out to the Community about this. 


Hope you don't mind us replying in English as it's the Community's official language.


We're currently aware of an issue causing the behavior you describe. We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE button. 


Make sure you follow the steps provided under Status Update as well. 


It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.


Hope this helps. Let us know if you have any more questions. 

I was able to install the application but it is still not possible to listen to music.

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