Having trouble with stream

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Having trouble with stream

franzl020202
Regular

Hello,

i´m using spotify free and thinking about an upgrade. BUT in the last time the music has an very poor quality. The stream is hitting and stumbling like an old record player when I´m using ist on desktop. On Android its no problem in some network.

I have already emptied the cache and reinstalled the program three times. Nothing helps. I have four playlists with about 20 songs. The songs in the first two playlists run without problems but those in the two (new) playlists do not work. I can not understand. Does this change, if one makes an upgrade or remains so. Then I do not need Spotify. Any idea? Thank you.

Franz

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Re: Having trouble with stream

franzl020202
Regular

Hurray!!! Believe it or not. It´s working!

I started with your last suggestion an did these steps:

1. delete the app "Lithium Community - Production" (seems to me mistery and I don´t want it)
2. delete those awfull playlists
3. delete storage as done before
4. delete *.bnk file again
5. restore playlists as mentioned

Anyway, I don´t realy trust the peace yet. Do you have any explanation for "this solution". Why did this happen? What was my mistake? Will problems come back again?

Final Question: How can I thank you and praise you? How can I give you Kudos?

 

Solution!

Re: Having trouble with stream

Rock Star 16
Rock Star 16

@franzl020202

 

Oooh excellent! :)

I don't really know, actually, but this method you went through seems good to me. I don't really see why it should return - you removed the playlists, you removed the storage file that possibly contains traces of these playlists, you cleared the local file cache and then you restored the playlists from the Spotify server...

The app is for the Lithium-powered boards (such as this forum), and as far as I know it doesn't really do anything to Spotify playback, but maybe that was a necessary move as well, I don't know. :D An user actually asked what it is in here.

Kudos are a nickname to the "like-button" in here.
I'm glad I could help. If you have more questions, feel free to ask, I'll try to help! :)


Edit - marked your post as a solution, so other users that suffer from similar problems can take a look. :)

SebastyRock Star 16
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Note: I'm not a Spotify employee.
15 Replies

Re: Having trouble with stream

Rock Star 16
Rock Star 16

Hey @franzl020202

 

That doesn't sound nice! I wonder if it's some hardware based issue or something...
Try turning off the hardware acceleration in Spotify preferences. Restart Spotify after that!

 

If you're using a laptop, then changing the power plan to High Performance might help for then the machine will let everything run optimally instead of trying to save power in all possible ways.

 

In case you're using Avast, it may interrupt the stream too in some ways. This thread has other possible solutions such as bluetooth issues and so.

 

I hope any of this ends up being helpful :)

SebastyRock Star 16
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Re: Having trouble with stream

franzl020202
Regular

Hello and thank you for the ideas,

unfortunately nothing helps. I'm using AVIRA Antivir und Windows firewall. Should I turn them off?

Anyway: I have four different playlists. One from january 2017 with 15 songs and one from february with 20 songs and they play well without any problem. The two playlists from april 2017 and may 2017 are those with the awfull sound. The playlists contain mainly recent pop music. Only the playlist from april has some older music i.e. 10CC or Kraftwerk and some songs are not very common. I have the idea, that problems began with this music.... stupid or not? Possible?

 

Re: Having trouble with stream

Rock Star 16
Rock Star 16

@franzl020202

 

Uh eh... Please give me the Spotify URI to the playlists, intrigued to hear if I have same issues with them!
So if you make another playlist and put those awfully sounding tracks there, they'll still sound awful? And if you go to the song's artists page and put the song to your playlist from there?
Looking forward to your reply!

SebastyRock Star 16
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Note: I'm not a Spotify employee.

Re: Having trouble with stream

franzl020202
Regular

I moved the songs from the two "bad playlists" allready in a new playlist but it´s the same result (Sampler).

However: If I´m using my mobil with android everything ist working fine... Has it  somthing to do with my Laptop and Windows? May be Wlan? But the mobil is also running with the same wlan...

 

OK:
https://open.spotify.com/user/franzl0202/playlist/6fls1XCnfAYKxUMsp6Mx1U
https://open.spotify.com/user/franzl0202/playlist/3lMXlGBBWplVcbSnheQZRe

not OK:
https://open.spotify.com/user/franzl0202/playlist/4P74KN3BwwIqRDn52Ogh1e
https://open.spotify.com/user/franzl0202/playlist/7lrZSig22anU0XdxYbIUzB

Sampler:
https://open.spotify.com/user/franzl0202/playlist/3ZilZ5Mk8afOcVrpFJEws6

 

 

 

.

Re: Having trouble with stream

Rock Star 16
Rock Star 16

@franzl020202

 

If you go to the web player (open.spotify.com), do they sound ok? I'm on web player and they sound flawless so far.

 

A stronger version of reinstall may help here actually, and it goes like this:
Log out and quit Spotify. Then uninstall it from the Control Panel.
Open Windows Explorer and navigate to Spotify's cache, the default location is C:\Users\%Username%\AppData\Local\Spotify\Storage (replace the %username% with your computer's username). Delete everything that's inside the folder.
Also navigate to the following folder: C:\Users\%Username%\AppData\Local\Spotify\Users\ and delete those folders inside it.
After that, restart your machine and then install the client from here (click Desktop and click on Download).

I don't think your wlan would be so selective that only the new playlists are terrorised. :) Keep me posted!

SebastyRock Star 16
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If you appreciate my answer, maybe give me a Like.
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Re: Having trouble with stream

franzl020202
Regular

Hello,web-player is working fine.

I have done everything as suggested. Result: The first two songs were OK. From the third song on the same problems have come again ... no chance. Something is wrong.

Re: Having trouble with stream

Rock Star 16
Rock Star 16

@franzl020202

 

Could you try turning off local file syncing in your Preferences? That may sometimes cause issues as well.

SebastyRock Star 16
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Having trouble with stream

franzl020202
Regular

Sorry, I can´t find local file syncing in my spotify preferences. Any idea?

Re: Having trouble with stream

Rock Star 16
Rock Star 16

@franzl020202

 

Oh..? You should be able to see something unless you haven't synced anything. When there's something added, like mine is monitoring Music library, there's that checkbox that you should try unticking.

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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