Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
114573 Views
82 replies
27 likes

114573 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
111610 Views
291 replies
22 likes

111610 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8563 Views
1 replies
6 likes

8563 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149515 Views
0 replies
26 likes
Mac
Windows

149515 Views
0 replies
26 likes

Doesn't detect local archives (each time less)

Tittle says all, doesn't detect local archives, each time i open it again, it detects less. GGWP.

flurico
Newbie
Tittle says all, doesn't detect local archives, each time i open it again, it detects less. GGWP.
2017-05-17 5:25:14 PM
241 Views
0 replies
0 likes
Windows

241 Views
0 replies
0 likes

unable to uninstall desktop application

I've tried to uninstall the spotify desktop application for win10 via the control panel and via preferences>system>apps. In both instances there was no visible reaction of the system to the command. So no error message or prompt. I've installed the p...

Tues12
Newbie
I've tried to uninstall the spotify desktop application for win10 via the control panel and via preferences>system>apps. In both instances there was no visible reaction of the system to the com...
2017-05-15 10:29:49 PM
2017-05-17 10:33:02 AM
DennyEMufc
Roadie
401 Views
2 replies
0 likes
Windows

401 Views
2 replies
0 likes

Solved!! rearranging playlists

I can't rearrange songs in my playlist on my PC. I cannot drag and drop, I cannot sort by clicking the headers. The songs are NOT sorted, they are in the order I added them to the playlist. I've tried left clicking, right clicking, everything. When I...

ORM
Casual Listener
I can't rearrange songs in my playlist on my PC. I cannot drag and drop, I cannot sort by clicking the headers. The songs are NOT sorted, they are in the order I added them to the playlis...
2017-03-03 1:27:30 PM
2017-05-17 9:38:49 AM
Travellur
Regular
1292 Views
3 replies
0 likes
Windows

1292 Views
3 replies
0 likes

Personal Playlist Image

So I just recently noticed I can make the image on a personal play list my own rather than the songs covers. Now when I tried this, it said that the image has to be at 300 x 300 the thing is, the image was bigger than 300 x 300. It's not a deal break...

nitrofrogboy
Newbie
So I just recently noticed I can make the image on a personal play list my own rather than the songs covers. Now when I tried this, it said that the image has to be at 300 x 300 the thi...
2017-05-16 4:44:24 AM
2017-05-17 1:20:42 AM
Mattosaurus
Community Legend
8034 Views
1 replies
1 likes
Windows

8034 Views
1 replies
1 likes

Imported music cant be played or removed from "my songs"

Hi everyone, a few days ago I added a song on my spotify(recieved via WhatsApp) and when I saw, the song cant be played and I cant remove it from the list, everytime the shuffle "plays" this song, my spotify app crashes, anybody knows how to remove t...

Mathgcosta
Newbie
Hi everyone, a few days ago I added a song on my spotify(recieved via WhatsApp) and when I saw, the song cant be played and I cant remove it from the list, everytime the shuffle "plays" this song, my...
2017-05-16 9:18:10 PM
382 Views
0 replies
0 likes
Windows

382 Views
0 replies
0 likes

open.spotify.com refused to connect

So a couple of days ago I downloaded the Spotify Desktop App. It works completly fine but when I try to open anything on Spotify Web it acts like there's no Internet Connection and the message "open.spotify.com refused to connect." appears. I uninsta...

ssempiternal
Casual Listener
So a couple of days ago I downloaded the Spotify Desktop App. It works completly fine but when I try to open anything on Spotify Web it acts like there's no Internet Connection and the message "open....
2017-05-16 7:20:05 PM
4461 Views
0 replies
8 likes
Windows

4461 Views
0 replies
8 likes

Volume inconsistent

I am on a desktop running Windows 7 and I am having an issue with the volume going up and down seemingly for different albums. I noticed this listening to my playlists at work and most songs play at a certain level but other songs(and generally the e...

tduke4287
Newbie
I am on a desktop running Windows 7 and I am having an issue with the volume going up and down seemingly for different albums. I noticed this listening to my playlists at work and most songs play at ...
2017-05-16 5:27:59 PM
661 Views
0 replies
0 likes
Windows

661 Views
0 replies
0 likes

Error 112 / Firewall / Proxy Settings???

This morning Spotify would not go online (I am obviously online), so I uninstalled/reinstalled, and now I cant get on at all. At Login, I get a red box which states: "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. A...

palefalcon
Newbie
This morning Spotify would not go online (I am obviously online), so I uninstalled/reinstalled, and now I cant get on at all. At Login, I get a red box which states: "A firewall may be blocking Spoti...
2017-05-16 5:24:20 PM
2938 Views
0 replies
2 likes
Windows

2938 Views
0 replies
2 likes

Only plays new songs?

So, I have a pretty big playlist full of different genres that I like to listen to. I put it on shuffle, but it only shuffles the latest handfull of songs that I added and won't shuffle in any older songs. I've even tried starting it on an older song...

DragonSai
Newbie
So, I have a pretty big playlist full of different genres that I like to listen to. I put it on shuffle, but it only shuffles the latest handfull of songs that I added and won't shuffle in any older ...
2017-05-16 1:01:07 AM
2017-05-16 12:42:38 PM
Sebasty
Community Legend
6288 Views
1 replies
0 likes
Windows

6288 Views
1 replies
0 likes

Solved!! Error code 4?

Hi, I got this message when I tried to start Spotify this morning on my desktop (latest windows) but the message pops up: "No internet connection detected. Spotify will automatically try to reconnect when it detects an internet connection (error code...

MissKei
Newbie
Hi, I got this message when I tried to start Spotify this morning on my desktop (latest windows) but the message pops up: "No internet connection detected. Spotify will automatically try to ...
2017-05-16 8:37:56 AM
2017-05-16 12:31:16 PM
Sebasty
Community Legend
18241 Views
1 replies
0 likes
Windows

18241 Views
1 replies
0 likes

Spotify shows "Can´t play current song" while playing, it appears on every song

Running Spotify Version "1.0.54.1079.g3809528e" on "Windows 10 X64"I double checked my bandwidth, i did reinstall the app, i formated my pc even and the message keeps showing.What should i do?Is really annoying. I'd really appreciate any help comment...

davidlopezarce
Newbie
Running Spotify Version "1.0.54.1079.g3809528e" on "Windows 10 X64" I double checked my bandwidth, i did reinstall the app, i formated my pc even and the message keeps showing. What should i do? I...
2017-05-16 7:16:08 AM
272 Views
0 replies
0 likes
Windows

272 Views
0 replies
0 likes

Folder Play Order

Ever since the last update, I notice that when I shuffle play in any of my many folders, it automatically plays the first track in the first playlist. When I shuffle a playlist it works right or if I forward click after the first track in folder play...

scottsharlyn
Music Fan
Ever since the last update, I notice that when I shuffle play in any of my many folders, it automatically plays the first track in the first playlist. When I shuffle a playlist it works ...
2017-05-16 5:29:08 AM
429 Views
0 replies
0 likes
Windows

429 Views
0 replies
0 likes

Spotify closing immediately after opening

I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple times, rebooted my phone, cleared any cache and even...

user-removed
Visitor
I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple t...
2017-05-04 3:14:55 PM
2017-05-15 10:32:33 PM
Sebi-lu
Newbie
613 Views
2 replies
0 likes
Windows

613 Views
2 replies
0 likes

Favourite songs screen is stuck, tells me to go to "Browse"

I want to start cataloguing songs into playlists by genre. I tried to access them but this appears:I already have several favourited songs. If I double-click "Songs", it plays the same 3 songs, nothing else. Help?Thanks in advance.

wardenclyffe_
Newbie
I want to start cataloguing songs into playlists by genre. I tried to access them but this appears: I already have several favourited songs. If I double-click "Songs", it plays the same 3 songs,...
2017-05-15 5:29:17 PM
216 Views
0 replies
0 likes
Windows

216 Views
0 replies
0 likes

Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

This never used to happen but for the past week as soon as I open Spotify, my whole system freezes with 100% disc activity until I hard boot it. This doesn't happen if I don't open Spotify and it also doesn't happen if I reinstall spotify first but i...

karlmacnaughton
Regular
This never used to happen but for the past week as soon as I open Spotify, my whole system freezes with 100% disc activity until I hard boot it. This doesn't happen if I don't open Spotify and it als...
2017-05-15 11:16:21 AM
250 Views
0 replies
1 likes
Windows

250 Views
0 replies
1 likes

No longer seeing Discover Weekly playlist

Hi, when I go to Browse, Discover tab, I just see Release Rader in "Playlists Made Just For You" where I used to see both Discover and Release. I can get to it via the web link ( https://www.spotify.com/discoverweekly/ ) but I never see it in the usu...

mwexler
Music Fan
Hi, when I go to Browse, Discover tab, I just see Release Rader in "Playlists Made Just For You" where I used to see both Discover and Release. I can get to it via the web link ( http...
2017-05-07 1:01:14 AM
2017-05-15 3:10:03 AM
mwexler
Music Fan
2356 Views
2 replies
0 likes
Windows

2356 Views
2 replies
0 likes

Solved!! Play music from PC and chromecast audio

Does anone know if it is possible to play music from a computer at the same time as i play from a chromecast audio? I have my main sound system connected to a computer, but i have speakers outside htat i want to connect to a chromecast device, and ha...

ostepoppgutten
Casual Listener
Does anone know if it is possible to play music from a computer at the same time as i play from a chromecast audio? I have my main sound system connected to a computer, but i have speakers outside ht...
2017-05-14 4:41:56 PM
2017-05-14 9:10:19 PM
ruipgv
Music Fan
2054 Views
3 replies
0 likes
Windows

2054 Views
3 replies
0 likes

Solved!! Disable Daily Mix - slow app start

Hi, my Spotify app has a really slow start.One of the reason is probably the Daily mixes's loading: when they were loaded all works properly.I don't use them and I want to deactivate their generation.It's possible? How? Thanks.I have Windows 10 64 bi...

pa9
Casual Listener
Hi, my Spotify app has a really slow start. One of the reason is probably the Daily mixes's loading: when they were loaded all works properly. I don't use them and I want to deactivate their genera...
2017-05-14 5:34:12 PM
2017-05-14 8:22:59 PM
ruipgv
Music Fan
814 Views
1 replies
0 likes
Windows

814 Views
1 replies
0 likes

When my money will return to me?

I'm living in Turkey. I bought spotify for pupil. But I'm study in High school. 6,99 TL withdrew from master card. When my money will return to me?

user-removed
Visitor
I'm living in Turkey. I bought spotify for pupil. But I'm study in High school. 6,99 TL withdrew from master card. When my money will return to me?
2017-05-14 1:09:07 PM
2017-05-14 1:31:10 PM
Hubo
Community Legend
377 Views
1 replies
0 likes
Windows

377 Views
1 replies
0 likes

Shuffle repeats the same order on repeat

Hi, I don't know if this is by design (seems weird if it is), but I have an issue with shuffle. Say I have a playlist with 5 songs in it, and I play it with both shuffle and repeat on. It will play the 5 songs in a random order, which is fine, but th...

MrWilza
Casual Listener
Hi, I don't know if this is by design (seems weird if it is), but I have an issue with shuffle. Say I have a playlist with 5 songs in it, and I play it with both shuffle and repeat on. It w...
2017-05-14 11:31:17 AM
1089 Views
0 replies
2 likes
Windows

1089 Views
0 replies
2 likes

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