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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137252 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137252 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53503 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53503 Views
  • 0 replies
  • 33 likes

Band had Related Artists, and suddenly the tab and info has disappeared

My band The Silence Kit has had a Related Artists page for the last 2 years or so, although the artists weren't terribly similar until recently. 2 weeks ago I checked it and was excited to see many of our influences were now in the Related Artists se...

spotifyrelated.jpg
  • Newbie
  • My band The Silence Kit has had a Related Artists page for the last 2 years or so, although the artists weren't terribly similar until recently. 2 weeks ago I checked it and was excite...
  • VCF75
  • Music Fan
  • 988 Views
  • 4 replies
  • 0 likes
  • Mac
    Windows
  • 988 Views
  • 4 replies
  • 0 likes

[solved]spotify plays the next song instead of the selected one

It's in the title, I have this issue. I click on one song, and spotify plays the next one instead of the one I clicked on. And spotify also plays the first second of the song and then go back at 0min0sec and plays the complete song. I have the last v...

  • Casual Listener
  • It's in the title, I have this issue.  I click on one song, and spotify plays the next one instead of the one I clicked on. And spotify also plays the first second of the song and then go back...
  • Tchyyd
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • Windows
  • 238 Views
  • 2 replies
  • 0 likes

'Your music' and 'Local music'?

How to add my local music that is not on spotify to my library 'Your music' so i can have all my favorite music in one place and be able to fast remove or add them in one touch? (Before it was star on playback and it was great, now it's your music) H...

  • Gig Goer
  • How to add my local music that is not on spotify to my library 'Your music' so i can have all my favorite music in one place and be able to fast remove or add them in one touch? (Before it was star o...
  • IronEleven
  • Newbie
  • 355 Views
  • 2 replies
  • 0 likes
  • Windows
  • 355 Views
  • 2 replies
  • 0 likes

Can't add a song on a playlist

ok, to add songs to my musics there's a limit of 10,000 songs, but then i've started using playlists and now i'm unable to do it. i've already tried to delete some song to see if there was a limit but it still didn't worked out

  • Casual Listener
  • ok, to add songs to my musics there's a limit of 10,000 songs, but then i've started using playlists and now i'm unable to do it. i've already tried to delete some song to see if there was a limit bu...
  • stella-frag
  • Casual Listener
  • 515 Views
  • 2 replies
  • 0 likes
  • Windows
  • 515 Views
  • 2 replies
  • 0 likes

Empty Shared Playlist

Hey everyone! I just made a playlist that I wanted to share, but when I share the link, it shows up empty. I've tried unchecking the "Hide Unplayable Tracks" option, but still no luck. Does it take a while for tracks to show up in a shared playlist, ...

  • Casual Listener
  • Hey everyone! I just made a playlist that I wanted to share, but when I share the link, it shows up empty. I've tried unchecking the "Hide Unplayable Tracks" option, but still no luck. Does it take a...
  • Peter__
  • Community Legend
  • 655 Views
  • 4 replies
  • 0 likes
  • Windows
  • 655 Views
  • 4 replies
  • 0 likes

Accidentally turned off "Who To Follow".....

Sorry if this is well covered, but couldn't find anything exactly like it. I accidentally hid who to follow in the right corner and now can't get it to reappear. Any suggestions?

  • Newbie
  • Sorry if this is well covered, but couldn't find anything exactly like it. I accidentally hid who to follow in the right corner and now can't get it to reappear.  Any suggestions?
  • Peter__
  • Community Legend
  • 168 Views
  • 1 replies
  • 1 likes
  • Windows
  • 168 Views
  • 1 replies
  • 1 likes

People following my secret playlist

I have gotten several messages telling me that someone is following my playlist, i have tried unpublishing it but this has not helped, i keep getting new people following it. I've tried to right click it to see if it is published, but no, it says "ma...

  • Casual Listener
  • I have gotten several messages telling me that someone is following my playlist, i have tried unpublishing it but this has not helped, i keep getting new people following it.   I've tried to...
  • patrick-1
  • Casual Listener
  • 2246 Views
  • 2 replies
  • 1 likes
  • Windows
  • 2246 Views
  • 2 replies
  • 1 likes

Major Problems Since Yesterday - desktop app constantly "loading"

Huge problems since yesterday synching iphone to Windows desktop - just upgraded to 0.9.12.10 and what a HUGE mistake. None of my playlists are synching and they've all disappeared from my iphone. I've reinstalled both aps 3 times. I think the first ...

  • Casual Listener
  • Huge problems since yesterday synching iphone to Windows desktop - just upgraded to 0.9.12.10 and what a HUGE mistake.  None of my playlists are synching and they've all disappeared from my ipho...
  • MikeSkip
  • Casual Listener
  • 291 Views
  • 2 replies
  • 0 likes
  • Windows
  • 291 Views
  • 2 replies
  • 0 likes

Can't sync local files to PC (Windows 7) and Iphone 4

I don't know what is happening. 1) I create a folder 2) I download music and put in that folder 3) Choose that foulder in "Preferences" on Spotify 4) As soon as I choose that folder, 100+ other folders are appearing out of nowhere inside of it See a ...

  • Regular
  • I don't know what is happening.   1) I create a folder  2) I download music and put in that folder 3) Choose that foulder in "Preferences" on Spotify 4) As soon as I choose that f...
  • munyez33
  • Regular
  • 326 Views
  • 2 replies
  • 0 likes
  • Windows
  • 326 Views
  • 2 replies
  • 0 likes

Spotify offline cache issues

I've been a Spotify premium user for well over a year now, and in recent months I've had countless issues syncing my Windows desktop client, to the point I've considered it's probably more efficient to simply stream everything and cancel my subscript...

  • Newbie
  • I've been a Spotify premium user for well over a year now, and in recent months I've had countless issues syncing my Windows desktop client, to the point I've considered it's probably more effic...
  • Peter__
  • Community Legend
  • 721 Views
  • 1 replies
  • 0 likes
  • Windows
  • 721 Views
  • 1 replies
  • 0 likes

[Windows] Missing created playlist within client from web-based embedded multitrack list (0.9.12.10)

Description: In last versions it was possible to get a new created playlist within spotify client as soon as played any song from a web-based embedded multitrack playlist. Now in this version no playlist appears. To reproduce: - generate a web-based ...

  • Casual Listener
  • Description: In last versions it was possible to get a new created playlist within spotify client as soon as played any song from a web-based embedded multitrack playlist. Now in this version no pl...
  • Peter__
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Windows
  • 206 Views
  • 1 replies
  • 0 likes

Spotify radio doesn't remember likes/dislikes

I'm using Spotify radio almost everyday, and usually I do some likes, but I have no new songs in my playlist from February. What could it be? No matters if a like either from phone or pc app

  • Newbie
  • I'm using Spotify radio almost everyday, and usually I do some likes, but I have no new songs in my playlist from February.   What could it be?   No matters if a like either fr...
  • Peter__
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Windows
  • 348 Views
  • 1 replies
  • 0 likes

Playlist stuck on loading

Hi One of my playlists shows its name as just 'Loading...', with no songs inside. No amount of logging out/in helps Also, this issue is present in my Android app as well as the web player. Help!

  • Newbie
  • Hi One of my playlists shows its name as just 'Loading...', with no songs inside. No amount of logging out/in helps Also, this issue is present in my Android app as well as the web player. Help!
  • Peter__
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Windows
  • 205 Views
  • 1 replies
  • 0 likes

Reinstalling Spotify

In june, i was told to update spotify. I updated it, and it glitched out. I thought it was an installation issue. Uninstalled and attempted to reinstall and it wouldn't reinstall. I have tried all summer to reinstall. My laptop is a 64-bit. I have tr...

  • Newbie
  • In june, i was told to update spotify. I updated it, and it glitched out. I thought it was an installation issue. Uninstalled and attempted to reinstall and it wouldn't reinstall. I have tried al...
  • Peter__
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Windows
  • 166 Views
  • 1 replies
  • 0 likes

Radio stations have the exact same songs every time Spotify loads and radio station playback issues

Hello. Recently (in the last month or so) it appears that Spotify radio was changed so that you could see in the future of what radio was going to play whereas before you could only see what was played in the past. Since that change, all of my radio ...

  • Casual Listener
  • Hello. Recently (in the last month or so) it appears that Spotify radio was changed so that you could see in the future of what radio was going to play whereas before you could only see what was play...
  • Peter__
  • Community Legend
  • 347 Views
  • 1 replies
  • 2 likes
  • Windows
  • 347 Views
  • 1 replies
  • 2 likes

Related artist is the artist iself

Hi, I saw a strange thing on my own artist profile Dr. Sounds, the first related artist is Dr. Sounds iself.

  • Community Legend
  • Hi, I saw a strange thing on my own artist profile Dr. Sounds, the first related artist is Dr. Sounds iself.  
  • Peter__
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 290 Views
  • 1 replies
  • 0 likes

spotify will not play songs anymore

All of a sudden the songs from my local files will not play even though they all used to play before. I tried reinstalling, and I tried the edit preference thing but it will not work. It says the files are unsupported now.

  • Regular
  • All of a sudden the songs from my local files will not play even though they all used to play before. I tried reinstalling, and I tried the edit preference thing but it will not work. It says the fil...
  • Peter__
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Windows
  • 193 Views
  • 1 replies
  • 0 likes

Songs on playlist automatically switched out for live versions.

Why are some of the songs on my playlists automatically switched out for live versions of the song? The album edition, that I chose for my playlist, is still available to listen to and it's possible to add it to my playlists again aswell. Why would i...

  • Newbie
  • Why are some of the songs on my playlists automatically switched out for live versions of the song? The album edition, that I chose for my playlist, is still available to listen to and it's po...
  • Peter__
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Windows
  • 188 Views
  • 1 replies
  • 0 likes

Windows and Linux dualboot

Hi there! I have a question. I couldn't find any answer for this online. So.. I've been using spotify on windows and a downloaded some playlists (avaible offline). Then I installed Linux and Spotify won't open those playlists offline. I know where my...

  • Newbie
  • Hi there! I have a question. I couldn't find any answer for this online. So.. I've been using spotify on windows and a downloaded some playlists (avaible offline). Then I installed Linux and Spot...
  • Peter__
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • Linux
    Windows
  • 419 Views
  • 1 replies
  • 0 likes