Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12255 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1471 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3746 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Whenever I have to close Spotify for a while and then reopen it, it skips the song that was supposed to play next. Also, if I closed it when it was playing the last song on the queue, it just goes back to the beginning of the album/playlist/whatever ...
Whenever I have to close Spotify for a while and then reopen it, it skips the song that was supposed to play next. Also, if I closed it when it was playing the last song on the queue, it just go...
457 Views
0 replies
0 likes
Hello, I hope someone can help me. I noticed that a track on spotify starts at 0:14 seconds everytime, it is kinda annoying and I do not know how to fix it. It is just 1 song no others.It is in a country playlist. Well I know this is short but I hope...
Hello, I hope someone can help me. I noticed that a track on spotify starts at 0:14 seconds everytime, it is kinda annoying and I do not know how to fix it. It i...
Spotify Star
10213 Views
3 replies
0 likes
I recently got some razer kraken headphones that have 7.1 surround sound, and I am wondering if spotify disables it. Surround sound in a music program would suck so I need to know.
I recently got some razer kraken headphones that have 7.1 surround sound, and I am wondering if spotify disables it. Surround sound in a music program would suck so I need to know.
1177 Views
0 replies
0 likes
Hi When I click pause I can't get Spotify to play the track I was listening to. I have to go back to the last track and then forward to the track I was listening to. Which means I have to listen to the song from the beginning. Is anyone else having t...
Hi When I click pause I can't get Spotify to play the track I was listening to. I have to go back to the last track and then forward to the track I was listening to. Which means I have to li...
Regular
3391 Views
2 replies
0 likes
So, like the title says, i am having issues with spotify importing songs from my NAS, even though i disabled the option to import them. It is making spotify open slow, as my NAS need to wake up from hibernation before spotify loads the files. What to...
So, like the title says, i am having issues with spotify importing songs from my NAS, even though i disabled the option to import them. It is making spotify open slow, as my NAS need to wake up from ...
371 Views
0 replies
1 likes
I found something odd and I wonder if anyone else has had the same issues. I leave my PC on alot, sometimes for days, never shut it off everynight, well I noticed that after a few days Spotify won't load after I click on it and it's only after I go i...
I found something odd and I wonder if anyone else has had the same issues. I leave my PC on alot, sometimes for days, never shut it off everynight, well I noticed that after a few days Spotify won't ...
421 Views
0 replies
0 likes
Hello Spotify Community,I am having trouble updating the app and it is locked to 1.0.55.487. I tried to uninstall and forced update it but to no avail.Is there a possible solution to get the update service feature working again?
Hello Spotify Community, I am having trouble updating the app and it is locked to 1.0.55.487. I tried to uninstall and forced update it but to no avail. Is there a possible solution to get the upda...
444 Views
0 replies
0 likes
missing check marksWhy are there missing check marks on saved songs?
missing check marksWhy are there missing check marks on saved songs?
Moderator
545 Views
1 replies
0 likes
Hello,i´m using spotify free and thinking about an upgrade. BUT in the last time the music has an very poor quality. The stream is hitting and stumbling like an old record player when I´m using ist on desktop. On Android its no problem in some networ...
Hello, i´m using spotify free and thinking about an upgrade. BUT in the last time the music has an very poor quality. The stream is hitting and stumbling like an old record player when I´m using ist...
Community Legend
2962 Views
15 replies
0 likes
Why is my history deleted every time I close the desktop program? This is dumb. People restart their computer fairly regularly. Why eliminate the history when they do so? Instead, just have the default be keep history and add a "clear history" button...
Why is my history deleted every time I close the desktop program? This is dumb. People restart their computer fairly regularly. Why eliminate the history when they do so? Instead, just have the defau...
444 Views
0 replies
0 likes
Recently had to reinstall spotify. Program would just not start up. Now when I log in most all of my playlists are gone. Tried the basic tips - log out then log in. Checked the "if you deleted a playlist by accident". To make matters worse when I hit...
Recently had to reinstall spotify. Program would just not start up. Now when I log in most all of my playlists are gone. Tried the basic tips - log out then log in. Checked the "if you deleted a play...
Spotify Star
708 Views
4 replies
0 likes
Since the recent microsoft update, spotify started to crash and hang my computer when I start spotify. I thought this issue was resolved a few years ago. It's back. Help!
Since the recent microsoft update, spotify started to crash and hang my computer when I start spotify. I thought this issue was resolved a few years ago. It's back. Help!
480 Views
0 replies
0 likes
Hi, my Spotify on Windows started glitching. When I'm listening to a playlist with shuffle turned on and then I skip a song it works normally but when I want to skip again, the next song will be a song from the album of the skipped one not from the p...
Hi, my Spotify on Windows started glitching. When I'm listening to a playlist with shuffle turned on and then I skip a song it works normally but when I want to skip again, the next song will be a so...
Casual Listener
1135 Views
1 replies
0 likes
I have problem launching spotify everytime I reboot my PC because no Shortcut on it and it is private when I go to "C:\Users\Me\Spotify" it has no files, and when I go to Spotify and to Preferences I change the Offline Songs Storage I go to "C:\Users...
I have problem launching spotify everytime I reboot my PC because no Shortcut on it and it is private when I go to "C:\Users\Me\Spotify" it has no files, and when I go to Spotify and to Preferences I...
Casual Listener
542 Views
1 replies
0 likes
Hi there,I have encounter an issue with Spotify Installer today, at first the program wanted to do an "update" when I attempt to open the app on my desktop (Windows 7 pro) and the Spotify Installer was idling forever. So I forced "end task" on it and...
Hi there, I have encounter an issue with Spotify Installer today, at first the program wanted to do an "update" when I attempt to open the app on my desktop (Windows 7 pro) and the Spotify Installer...
324 Views
0 replies
0 likes
So I just got premium the other day and have been downloading songs, but they also seem to download on my PC as well as my phone. I don't want this since they take up space and I have most songs in itunes already, etc. so is there a way to delete the...
So I just got premium the other day and have been downloading songs, but they also seem to download on my PC as well as my phone. I don't want this since they take up space and I have most song...
Regular
3744 Views
3 replies
0 likes
Hi All Anyone help me with this annoying pausing on webplayer through chrome i have read the community where someone says log out everywhere which i have done and made no diff?The only way to fix is close chrome and start again. I do not expect to do...
Hi All Anyone help me with this annoying pausing on webplayer through chrome i have read the community where someone says log out everywhere which i have done and made no diff? The...
Newbie
1199 Views
2 replies
0 likes
On my free desktop spotify (fully updated), the progress bar keeps sync with the song but I can't use it to move anywhere in the song. I've tried like unenabling hardware acceleration and crossfade (as other topics suggested) and I've uninstalled it ...
On my free desktop spotify (fully updated), the progress bar keeps sync with the song but I can't use it to move anywhere in the song. I've tried like unenabling hardware acceleration and crossfade (...
Community Legend
1316 Views
1 replies
0 likes
I just noticed this morning that the "About" tab on artists is missing. Thought it might be that I was looking at a lesser known artist, but it's not showing for anybody, even the beloved Justin Bieber. Anybody else experiencing this? Is this another...
I just noticed this morning that the "About" tab on artists is missing. Thought it might be that I was looking at a lesser known artist, but it's not showing for anybody, even the beloved Justin Bieb...
Roadie
1442 Views
7 replies
5 likes
All of a sudden all my songs are missing, they're not there anymore, the playlists are there but there is a " + " sign next to ALL of the songs, so I have to add them all over again, I only had one playlist with 130 songs which is the one I use for t...
All of a sudden all my songs are missing, they're not there anymore, the playlists are there but there is a " + " sign next to ALL of the songs, so I have to add them all over again, I only had one p...
Newbie
24397 Views
10 replies
4 likes
