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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84882 Views

40 replies

68 likes

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  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

802603 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25788 Views

27 replies

7 likes

  • 25788 Views
  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3173 Views

0 replies

4 likes

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Re: Inbox and messages

So, in other words, now is a great time to try out other streaming music services?

Music Fan

So, in other words, now is a great time to try out other streaming music services?

840 Views

10 replies

18 likes

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Re: Inbox and messages

SoundCloud for example has messaging, (with working notifications, too!) and it's a free service. So that's just not true.

Newbie

SoundCloud for example has messaging, (with working notifications, too!) and it's a free service. So that's just not true.

263 Views

0 replies

5 likes

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Spotify keeps "forgetting" local tracks.

Both podcasts in form of mp3's from iTunes as well as mp3's made in Audacity exported as LAME mp3's. I use Win 10 LTSB ( 10.0.14393 Build 14393 ) and Spotify version 1.0.55.487.g256699aa. This doesn't happen if I use an old version of Spotify. In fac...

Casual Listener

Both podcasts in form of mp3's from iTunes as well as mp3's made in Audacity exported as LAME mp3's.   I use Win 10 LTSB ( 10.0.14393 Build 14393 ) and Spotify version 1.0.55.487.g256699a...

300 Views

0 replies

0 likes

Windows
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add errors i've seen so far, windows 10 desktop

video ads stop short.- uninstall and reinstall app. video ads on smaller ad area, under the song list that ads are normally, but not video ads- i am troubleshooting now

Regular

video ads stop short.- uninstall and reinstall app.   video ads on smaller ad area, under the song list that ads are normally, but not video ads- i am troubleshooting now

skitsosoldier

Regular

394 Views

1 replies

0 likes

Windows
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Connection Reconnect takes alot and its buggy

Spotify on windows when the internet connection gets lost the client takes alot to reconnect back , there is no try to reconnect now button or anything , the delay between each try is very long, better UX looking into this

Casual Listener

Spotify on windows when the internet connection gets lost the client takes alot to reconnect back , there is no try to reconnect now button or anything , the delay between each try is very long, bett...

278 Views

0 replies

0 likes

Windows
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[deleted]

[deleted]

Casual Listener

[deleted]

392 Views

0 replies

1 likes

Windows
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Solved!! I can't make my playlist public

Hi!I have a playlist that I can't make public, for some reason (?). All my playlists are otherwise public, but when I try to make this one the same I can't even make the choice "Make public" when I right click on it. The option is grey and not possib...

Newbie

Hi! I have a playlist that I can't make public, for some reason (?). All my playlists are otherwise public, but when I try to make this one the same I can't even make the choice "Make public" when...

Supakoolkid

Newbie

251704 Views

18 replies

6 likes

Windows
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Added dates keep resetting

My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be glad for it. This only happens on the desktop app and...

Casual Listener

My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be gl...

318 Views

0 replies

0 likes

Windows
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Explicit track plays edited version on desktop, but then explicit on mobile

The song "This Is The Best" by USS, while showing that it's explicit, only plays as an edited version on the desktop player. When I play it on my phone, it properly plays as the explicit version. What's up with this? It really takes away from the lis...

Newbie

The song "This Is The Best" by USS, while showing that it's explicit, only plays as an edited version on the desktop player. When I play it on my phone, it properly plays as the explicit version. Wha...

327 Views

0 replies

0 likes

Windows
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Solved!!Superuser Contribution [Desktop] Waiting for connection...

Hello. My Spotify app in Windows 8.1 is not downloading the playlists I've marked to listen offline.However, my phone is able to download them. Both devices are on the same WiFi network. Spotify is added to my Firewall exceptions. I've tried reinstal...

Casual Listener

Hello. My Spotify app in Windows 8.1 is not downloading the playlists I've marked to listen offline. However, my phone is able to download them. Both devices are on the same WiFi network. Spotify is...

iharalu

Casual Listener

15569 Views

2 replies

0 likes

Windows
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Playlists dont work

When I click on a playlist there is no button for shuffle. There are just buttons with follow and play. When I click on it it plays one Song from the Playlist for one second, then the next Song plays for one second ....

Newbie

When I click on a playlist there is no button for shuffle. There are just buttons with follow and play. When I click on it it plays one Song from the Playlist for one second, then the next Song ...

307 Views

0 replies

0 likes

Windows
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Decide - is it preferences or settings?

Your dialogues often say things like "When your music ends, we continue playing similar songs to you. You can turn this off in settings". Except Spotify desktop doesn't have a settings menu - it's called preferences - when you click on it - yes it sa...

Regular

Your dialogues often say things like "When your music ends, we continue playing similar songs to you. You can turn this off in settings".    Except Spotify desktop doesn't have a settings...

298 Views

0 replies

0 likes

Windows
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Cannot queue songs or see queue!

I've been having problems with the Windows desktop for a few weeks now. I cannot queue songs and when I look at my play queue it shows up as empty (see image). I don't know how to fix this at all and it's quite annoying not being able to queue songs ...

Newbie

I've been having problems with the Windows desktop for a few weeks now. I cannot queue songs and when I look at my play queue it shows up as empty (see image). I don't know how to fix this at all and...

307 Views

0 replies

0 likes

Windows
  • 307 Views
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Spotify randomly connects to android phone when app is running in background

Hi, First of, I never seem to be able to find information on this forum, so if this is a double post, please point me in the right direction. When I use spotify on my Windows 10 pc at home, sometimes (possibly due to wifi problems) halfway through a ...

Casual Listener

Hi,   First of, I never seem to be able to find information on this forum, so if this is a double post, please point me in the right direction.   When I use spotify on my Windows 10 pc ...

299 Views

0 replies

0 likes

Windows
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friend feed missing 1.0.55 update

Windows PC version (Desktop) friends feed is missing, friends feed went missing using version 1.0.55... friends feed was visiable at first but when i logged into spoity today *5/26/2017 its now suddenly gone missing, its showing none of my FB friends...

Casual Listener

Windows PC version (Desktop) friends feed is missing, friends feed went missing using version 1.0.55... friends feed was visiable at first but when i logged into spoity today *5/26/2017 its now sudde...

302 Views

0 replies

0 likes

Windows
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issue connecting on desktop and android

Hi there, I'm a spotify premium user in ireland and have been having difficulty getting access to my account today. It's telling me it won't connect and can't open or play music, hope you can help. Kind regards, Cian

Visitor

Hi there,    I'm a spotify premium user in ireland and have been having difficulty getting access to my account today. It's telling me it won't connect and can't open or play music, hope ...

rossi1911

Community Legend

410 Views

1 replies

0 likes

Windows
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Superuser Contribution Disable Spotify from Auto updating upon Startup

As title says, please add option to Disable Spotify from Auto updating upon Startup as it becomes annoying. Thanks

Newbie

As title says, please add option to Disable Spotify from Auto updating upon Startup as it becomes annoying.   Thanks

Leonardo

Roadie

2686 Views

1 replies

4 likes

Windows
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Superuser Contribution Installation - again and again!

Hello there!Everytime I open Spotify on my laptop, using the direct access on the desktop, it says "installation program" ad shows the spotify icon on a box. It's annoying, because it's been istalled for a while, and also, it takes more time to start...

Newbie

Hello there! Everytime I open Spotify on my laptop, using the direct access on the desktop, it says "installation program" ad shows the spotify icon on a box. It's annoying, because it's been i...

Leonardo

Roadie

500 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! Is Discover Weekly discontinued?

Hi there!I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotify-instagram-discover-weekly) so I wonder if this wond...

Casual Listener

Hi there! I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotif...

Hubo

Community Legend

1015 Views

5 replies

1 likes

Windows
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Solved!! Spotify causes laptop crash

Hi,so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound). I looked up the event viewer and there is a Kernel Power Problem ID 4...

Casual Listener

Hi, so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound).  I looked ...

rossi1911

Community Legend

3320 Views

3 replies

0 likes

Windows
  • 3320 Views
  • 3 replies
  • 0 likes