Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
92239 Views
81 replies
27 likes

92239 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
whatintheworldisthis
Visitor
102825 Views
291 replies
22 likes

102825 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7467 Views
1 replies
6 likes

7467 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147969 Views
0 replies
26 likes
Mac
Windows

147969 Views
0 replies
26 likes

MY Spotify Windows app is not responding!!!

I'm using Windows 7 Ultimate and when I turn on my computer, the Spotify app automatically opens. But if I close the app and reopen it, it gives me an error that it's not responding. Is something wrong with the app or isn't it compatible with Windows...

chixies
Music Fan
I'm using Windows 7 Ultimate and when I turn on my computer, the Spotify app automatically opens. But if I close the app and reopen it, it gives me an error that it's not responding. Is something wro...
2017-05-17 12:20:27 AM
2017-05-18 12:25:17 AM
chixies
Music Fan
490 Views
4 replies
0 likes
Windows

490 Views
4 replies
0 likes

Solved!! Some tracks report as unavailable when spotify is not run as admin

When using the Spotify PC application some songs will report as not available if the application is not started using the administrator account. Full message: "This song is not available. If you have the file on your computer you can import it". The ...

J-dre
Casual Listener
When using the Spotify PC application some songs will report as not available if the application is not started using the administrator account. Full message: "This song is not available. If you...
2017-05-16 2:07:33 PM
2017-05-18 7:56:09 PM
J-dre
Casual Listener
474 Views
1 replies
0 likes
Windows

474 Views
1 replies
0 likes

Error en canción

Esta canción parece acabarse abruptamente:https://open.spotify.com/track/4pjcPUn5v9udDHFAxqknb7

Pep
Casual Listener
Esta canción parece acabarse abruptamente: https://open.spotify.com/track/4pjcPUn5v9udDHFAxqknb7
2017-05-18 5:24:32 PM
284 Views
0 replies
0 likes
Windows

284 Views
0 replies
0 likes

ABOUT Random

Recently, when i am using Spotify to play my playlists randomly but it would only play the songs i added long time ago. it seldom play the recent songs which i had added to the playlist. is there any way that this situation could be fixed? because i ...

henryhuang
Newbie
Recently, when i am using Spotify to play my playlists randomly but it would only play the songs i added long time ago. it seldom play the recent songs which i had added to the playlist. is there any...
2017-05-18 3:10:08 PM
352 Views
0 replies
0 likes
Windows

352 Views
0 replies
0 likes

[Your Music] A track with multiple artists is only saved to the first listed artist

I struggled a bit with the Subject for this topic, but my issue is that when there are multiple artists listed for a specific track and when I save that track to "Your Music" and then go to "Artists" the track is only listed under the first listed ar...

peppe_o
Regular
I struggled a bit with the Subject for this topic, but my issue is that when there are multiple artists listed for a specific track and when I save that track to "Your Music" and then go to...
2017-05-18 9:53:38 AM
1202 Views
0 replies
5 likes
Windows

1202 Views
0 replies
5 likes

Local Files not showing up (Only 2 of them)

Hey, for some time now i can't update my Local Files or they are not getting updated. I even deactivated my sources and it still showed me 2 Songs. Nothing changes whatever i do. PLS HELP ME!!!

avero57
Casual Listener
Hey, for some time now i can't update my Local Files or they are not getting updated. I even deactivated my sources and it still showed me 2 Songs. Nothing changes whatever i do. PLS HELP ME...
2017-05-14 10:30:58 PM
2017-05-17 9:09:02 PM
vica1
Newbie
343 Views
1 replies
0 likes
Windows

343 Views
1 replies
0 likes

Doesn't detect local archives (each time less)

Tittle says all, doesn't detect local archives, each time i open it again, it detects less. GGWP.

flurico
Newbie
Tittle says all, doesn't detect local archives, each time i open it again, it detects less. GGWP.
2017-05-17 5:25:14 PM
229 Views
0 replies
0 likes
Windows

229 Views
0 replies
0 likes

unable to uninstall desktop application

I've tried to uninstall the spotify desktop application for win10 via the control panel and via preferences>system>apps. In both instances there was no visible reaction of the system to the command. So no error message or prompt. I've installed the p...

Tues12
Newbie
I've tried to uninstall the spotify desktop application for win10 via the control panel and via preferences>system>apps. In both instances there was no visible reaction of the system to the com...
2017-05-15 10:29:49 PM
2017-05-17 10:33:02 AM
DennyEMufc
Roadie
385 Views
2 replies
0 likes
Windows

385 Views
2 replies
0 likes

Solved!! rearranging playlists

I can't rearrange songs in my playlist on my PC. I cannot drag and drop, I cannot sort by clicking the headers. The songs are NOT sorted, they are in the order I added them to the playlist. I've tried left clicking, right clicking, everything. When I...

ORM
Casual Listener
I can't rearrange songs in my playlist on my PC. I cannot drag and drop, I cannot sort by clicking the headers. The songs are NOT sorted, they are in the order I added them to the playlis...
2017-03-03 1:27:30 PM
2017-05-17 9:38:49 AM
Travellur
Regular
1250 Views
3 replies
0 likes
Windows

1250 Views
3 replies
0 likes

Personal Playlist Image

So I just recently noticed I can make the image on a personal play list my own rather than the songs covers. Now when I tried this, it said that the image has to be at 300 x 300 the thing is, the image was bigger than 300 x 300. It's not a deal break...

nitrofrogboy
Newbie
So I just recently noticed I can make the image on a personal play list my own rather than the songs covers. Now when I tried this, it said that the image has to be at 300 x 300 the thi...
2017-05-16 4:44:24 AM
2017-05-17 1:20:42 AM
Mattosaurus
Community Legend
7986 Views
1 replies
1 likes
Windows

7986 Views
1 replies
1 likes

Imported music cant be played or removed from "my songs"

Hi everyone, a few days ago I added a song on my spotify(recieved via WhatsApp) and when I saw, the song cant be played and I cant remove it from the list, everytime the shuffle "plays" this song, my spotify app crashes, anybody knows how to remove t...

Mathgcosta
Newbie
Hi everyone, a few days ago I added a song on my spotify(recieved via WhatsApp) and when I saw, the song cant be played and I cant remove it from the list, everytime the shuffle "plays" this song, my...
2017-05-16 9:18:10 PM
365 Views
0 replies
0 likes
Windows

365 Views
0 replies
0 likes

open.spotify.com refused to connect

So a couple of days ago I downloaded the Spotify Desktop App. It works completly fine but when I try to open anything on Spotify Web it acts like there's no Internet Connection and the message "open.spotify.com refused to connect." appears. I uninsta...

ssempiternal
Casual Listener
So a couple of days ago I downloaded the Spotify Desktop App. It works completly fine but when I try to open anything on Spotify Web it acts like there's no Internet Connection and the message "open....
2017-05-16 7:20:05 PM
4329 Views
0 replies
8 likes
Windows

4329 Views
0 replies
8 likes

Volume inconsistent

I am on a desktop running Windows 7 and I am having an issue with the volume going up and down seemingly for different albums. I noticed this listening to my playlists at work and most songs play at a certain level but other songs(and generally the e...

tduke4287
Newbie
I am on a desktop running Windows 7 and I am having an issue with the volume going up and down seemingly for different albums. I noticed this listening to my playlists at work and most songs play at ...
2017-05-16 5:27:59 PM
634 Views
0 replies
0 likes
Windows

634 Views
0 replies
0 likes

Error 112 / Firewall / Proxy Settings???

This morning Spotify would not go online (I am obviously online), so I uninstalled/reinstalled, and now I cant get on at all. At Login, I get a red box which states: "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. A...

palefalcon
Newbie
This morning Spotify would not go online (I am obviously online), so I uninstalled/reinstalled, and now I cant get on at all. At Login, I get a red box which states: "A firewall may be blocking Spoti...
2017-05-16 5:24:20 PM
2923 Views
0 replies
2 likes
Windows

2923 Views
0 replies
2 likes

Only plays new songs?

So, I have a pretty big playlist full of different genres that I like to listen to. I put it on shuffle, but it only shuffles the latest handfull of songs that I added and won't shuffle in any older songs. I've even tried starting it on an older song...

DragonSai
Newbie
So, I have a pretty big playlist full of different genres that I like to listen to. I put it on shuffle, but it only shuffles the latest handfull of songs that I added and won't shuffle in any older ...
2017-05-16 1:01:07 AM
2017-05-16 12:42:38 PM
Sebasty
Community Legend
6257 Views
1 replies
0 likes
Windows

6257 Views
1 replies
0 likes

Solved!! Error code 4?

Hi, I got this message when I tried to start Spotify this morning on my desktop (latest windows) but the message pops up: "No internet connection detected. Spotify will automatically try to reconnect when it detects an internet connection (error code...

MissKei
Newbie
Hi, I got this message when I tried to start Spotify this morning on my desktop (latest windows) but the message pops up: "No internet connection detected. Spotify will automatically try to ...
2017-05-16 8:37:56 AM
2017-05-16 12:31:16 PM
Sebasty
Community Legend
18184 Views
1 replies
0 likes
Windows

18184 Views
1 replies
0 likes

Spotify shows "Can´t play current song" while playing, it appears on every song

Running Spotify Version "1.0.54.1079.g3809528e" on "Windows 10 X64"I double checked my bandwidth, i did reinstall the app, i formated my pc even and the message keeps showing.What should i do?Is really annoying. I'd really appreciate any help comment...

davidlopezarce
Newbie
Running Spotify Version "1.0.54.1079.g3809528e" on "Windows 10 X64" I double checked my bandwidth, i did reinstall the app, i formated my pc even and the message keeps showing. What should i do? I...
2017-05-16 7:16:08 AM
258 Views
0 replies
0 likes
Windows

258 Views
0 replies
0 likes

Folder Play Order

Ever since the last update, I notice that when I shuffle play in any of my many folders, it automatically plays the first track in the first playlist. When I shuffle a playlist it works right or if I forward click after the first track in folder play...

scottsharlyn
Music Fan
Ever since the last update, I notice that when I shuffle play in any of my many folders, it automatically plays the first track in the first playlist. When I shuffle a playlist it works ...
2017-05-16 5:29:08 AM
415 Views
0 replies
0 likes
Windows

415 Views
0 replies
0 likes

Spotify closing immediately after opening

I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple times, rebooted my phone, cleared any cache and even...

user-removed
Visitor
I've been a premium user for a few months now and use spotify every single day. Today it randomly stopped working and has been closing immediately after being opened. I have reinstalled it multiple t...
2017-05-04 3:14:55 PM
2017-05-15 10:32:33 PM
Sebi-lu
Newbie
588 Views
2 replies
0 likes
Windows

588 Views
2 replies
0 likes

Favourite songs screen is stuck, tells me to go to "Browse"

I want to start cataloguing songs into playlists by genre. I tried to access them but this appears:I already have several favourited songs. If I double-click "Songs", it plays the same 3 songs, nothing else. Help?Thanks in advance.

wardenclyffe_
Newbie
I want to start cataloguing songs into playlists by genre. I tried to access them but this appears: I already have several favourited songs. If I double-click "Songs", it plays the same 3 songs,...
2017-05-15 5:29:17 PM
209 Views
0 replies
0 likes
Windows

209 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts