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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84022 Views

40 replies

68 likes

  • 84022 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796664 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24178 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3072 Views

0 replies

4 likes

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Solved!! I can't make my playlist public

Hi!I have a playlist that I can't make public, for some reason (?). All my playlists are otherwise public, but when I try to make this one the same I can't even make the choice "Make public" when I right click on it. The option is grey and not possib...

Newbie

Hi! I have a playlist that I can't make public, for some reason (?). All my playlists are otherwise public, but when I try to make this one the same I can't even make the choice "Make public" when...

Supakoolkid

Newbie

251649 Views

18 replies

6 likes

Windows
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  • 18 replies
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Added dates keep resetting

My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be glad for it. This only happens on the desktop app and...

Casual Listener

My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be gl...

316 Views

0 replies

0 likes

Windows
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Explicit track plays edited version on desktop, but then explicit on mobile

The song "This Is The Best" by USS, while showing that it's explicit, only plays as an edited version on the desktop player. When I play it on my phone, it properly plays as the explicit version. What's up with this? It really takes away from the lis...

Newbie

The song "This Is The Best" by USS, while showing that it's explicit, only plays as an edited version on the desktop player. When I play it on my phone, it properly plays as the explicit version. Wha...

327 Views

0 replies

0 likes

Windows
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Solved!!Superuser Contribution [Desktop] Waiting for connection...

Hello. My Spotify app in Windows 8.1 is not downloading the playlists I've marked to listen offline.However, my phone is able to download them. Both devices are on the same WiFi network. Spotify is added to my Firewall exceptions. I've tried reinstal...

Casual Listener

Hello. My Spotify app in Windows 8.1 is not downloading the playlists I've marked to listen offline. However, my phone is able to download them. Both devices are on the same WiFi network. Spotify is...

iharalu

Casual Listener

15564 Views

2 replies

0 likes

Windows
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Playlists dont work

When I click on a playlist there is no button for shuffle. There are just buttons with follow and play. When I click on it it plays one Song from the Playlist for one second, then the next Song plays for one second ....

Newbie

When I click on a playlist there is no button for shuffle. There are just buttons with follow and play. When I click on it it plays one Song from the Playlist for one second, then the next Song ...

307 Views

0 replies

0 likes

Windows
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Decide - is it preferences or settings?

Your dialogues often say things like "When your music ends, we continue playing similar songs to you. You can turn this off in settings". Except Spotify desktop doesn't have a settings menu - it's called preferences - when you click on it - yes it sa...

Regular

Your dialogues often say things like "When your music ends, we continue playing similar songs to you. You can turn this off in settings".    Except Spotify desktop doesn't have a settings...

294 Views

0 replies

0 likes

Windows
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Cannot queue songs or see queue!

I've been having problems with the Windows desktop for a few weeks now. I cannot queue songs and when I look at my play queue it shows up as empty (see image). I don't know how to fix this at all and it's quite annoying not being able to queue songs ...

Newbie

I've been having problems with the Windows desktop for a few weeks now. I cannot queue songs and when I look at my play queue it shows up as empty (see image). I don't know how to fix this at all and...

307 Views

0 replies

0 likes

Windows
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Spotify randomly connects to android phone when app is running in background

Hi, First of, I never seem to be able to find information on this forum, so if this is a double post, please point me in the right direction. When I use spotify on my Windows 10 pc at home, sometimes (possibly due to wifi problems) halfway through a ...

Casual Listener

Hi,   First of, I never seem to be able to find information on this forum, so if this is a double post, please point me in the right direction.   When I use spotify on my Windows 10 pc ...

296 Views

0 replies

0 likes

Windows
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friend feed missing 1.0.55 update

Windows PC version (Desktop) friends feed is missing, friends feed went missing using version 1.0.55... friends feed was visiable at first but when i logged into spoity today *5/26/2017 its now suddenly gone missing, its showing none of my FB friends...

Casual Listener

Windows PC version (Desktop) friends feed is missing, friends feed went missing using version 1.0.55... friends feed was visiable at first but when i logged into spoity today *5/26/2017 its now sudde...

300 Views

0 replies

0 likes

Windows
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issue connecting on desktop and android

Hi there, I'm a spotify premium user in ireland and have been having difficulty getting access to my account today. It's telling me it won't connect and can't open or play music, hope you can help. Kind regards, Cian

Visitor

Hi there,    I'm a spotify premium user in ireland and have been having difficulty getting access to my account today. It's telling me it won't connect and can't open or play music, hope ...

rossi1911

Community Legend

409 Views

1 replies

0 likes

Windows
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  • 1 replies
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Superuser Contribution Disable Spotify from Auto updating upon Startup

As title says, please add option to Disable Spotify from Auto updating upon Startup as it becomes annoying. Thanks

Newbie

As title says, please add option to Disable Spotify from Auto updating upon Startup as it becomes annoying.   Thanks

Leonardo

Roadie

2685 Views

1 replies

4 likes

Windows
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  • 1 replies
  • 4 likes

Superuser Contribution Installation - again and again!

Hello there!Everytime I open Spotify on my laptop, using the direct access on the desktop, it says "installation program" ad shows the spotify icon on a box. It's annoying, because it's been istalled for a while, and also, it takes more time to start...

Newbie

Hello there! Everytime I open Spotify on my laptop, using the direct access on the desktop, it says "installation program" ad shows the spotify icon on a box. It's annoying, because it's been i...

Leonardo

Roadie

498 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! Is Discover Weekly discontinued?

Hi there!I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotify-instagram-discover-weekly) so I wonder if this wond...

Casual Listener

Hi there! I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotif...

Hubo

Community Legend

1006 Views

5 replies

1 likes

Windows
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  • 5 replies
  • 1 likes

Solved!! Spotify causes laptop crash

Hi,so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound). I looked up the event viewer and there is a Kernel Power Problem ID 4...

Casual Listener

Hi, so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound).  I looked ...

rossi1911

Community Legend

3311 Views

3 replies

0 likes

Windows
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Solved!! What happened to the repeat controls?

What the f*** was Spotify thinking? Restore the repeat controls now.Inexplicable. Stupid. Upsetting.

Casual Listener

What the f*** was Spotify thinking? Restore the repeat controls now. Inexplicable. Stupid. Upsetting.

Hubo

Community Legend

988 Views

5 replies

0 likes

Windows
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Music Jittering in Games

Keeps looping parts of my music when Im playing gamesVery annouying and Irritating

Music Fan

Keeps looping parts of my music when Im playing games Very annouying and Irritating 

239 Views

0 replies

0 likes

Windows
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Why the offline limit isn't great; it's horrible:

I see what they were trying to to do, however, it's not realistic when splitting the 9,999 limit between devices... When you have playlists that are based on genre or mood, that's when this limit becomes a hassel. Not that people will listen to 9 day...

Casual Listener

I see what they were trying to to do, however, it's not realistic when splitting the 9,999 limit between devices...  When you have playlists that are based on genre or mood, that's when this ...

343 Views

0 replies

1 likes

Windows
  • 343 Views
  • 0 replies
  • 1 likes

Activity not displaying

I will be using Spotify and listening to music without being on 'Private Session', but what I'm currently listening to is not displaying on my followers' 'Friend activity' bar. Instead my name is under 'More Friends'. How can I enable my followers to...

Casual Listener

I will be using Spotify and listening to music without being on 'Private Session', but what I'm currently listening to is not displaying on my followers' 'Friend activity' bar. Instead my name is und...

343 Views

0 replies

0 likes

Windows
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Superuser Contribution Offline mode even though connected to WiFi

I have Spotify Premium account. However, recently I noticed that my spotify account on my laptop shows that spotify is on offline mode even though it's connected to the WiFi. My laptop is Acer Aspire S13 PLEASE HELP

Newbie

I have Spotify Premium account. However, recently I noticed that my spotify account on my laptop shows that spotify is on offline mode even though it's connected to the WiFi. My laptop is Acer Aspire...

Leonardo

Roadie

776 Views

1 replies

0 likes

Windows
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  • 1 replies
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Does not show time

Hello! Today I found one bug. As you can see spotify does not show time when I liked songs. I appeared only today. Also i tried remove and add again the song, liking it one more time, but nothing happens. Thank you!

Casual Listener

Hello! Today I found one bug. As you can see spotify does not show time when I liked songs. I appeared only today. Also i tried remove and add again the song, liking it one more time, but nothing hap...

250 Views

0 replies

0 likes

Windows
  • 250 Views
  • 0 replies
  • 0 likes