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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80222 Views

40 replies

68 likes

  • 80222 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769613 Views

503 replies

64 likes

  • 769613 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16491 Views

17 replies

5 likes

  • 16491 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

adads

how do i get tracks to play agaoin after ad supposedly ends... ad has stoppe everything,

Newbie

how do i get tracks to play agaoin after ad supposedly ends... ad has stoppe everything,

Sebasty

Community Legend

544 Views

1 replies

0 likes

Windows
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  • 1 replies
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Spotify preview on taskbar shows a missing image preview

As seen to the left, the mouseover ability does not display the player preview (music is still playing). Note that you can still use |<, play, >| buttons as they poke out from the bottom of the missing image.

Casual Listener

As seen to the left, the mouseover ability does not display the player preview (music is still playing).   Note that you can still use |<, play, >| buttons as they poke out from the...

581 Views

0 replies

2 likes

Windows
  • 581 Views
  • 0 replies
  • 2 likes

Video Ads With Sound Playing Over Music

On the Windows desktop app if I change from the browse window to the radio window sometimes the ads will be video ads that have audio. This is annoying because the ads will play over my music. These are not regular ads that come in between songs. The...

Newbie

On the Windows desktop app if I change from the browse window to the radio window sometimes the ads will be video ads that have audio. This is annoying because the ads will play over my music. These ...

Clorix

Regular

3334 Views

6 replies

1 likes

Windows
  • 3334 Views
  • 6 replies
  • 1 likes

Solved!! Songs missing...

Songs keep disappearing from my library. It's been happening for quite a while now. It's cool.....got plenty more to get me by LOL.But seriously, what's up with the missing songs?Keep up the good work Spotify.....and I'm ready for lossless!Thanks.

Gig Goer

Songs keep disappearing from my library. It's been happening for quite a while now. It's cool.....got plenty more to get me by LOL. But seriously, what's up with the missing songs? Keep up the ...

hotnspicyyyyyy

Roadie

2071 Views

6 replies

0 likes

Windows
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  • 6 replies
  • 0 likes

This song is not available

Hi, I updated my spotify, then when I logged back in I can't play any of my songs. It just says "this song is not available". I am a premium member, and I haven't cancelled it, so i don't know why it is doing this. Spotify works on my phone fine, it'...

Newbie

Hi,  I updated my spotify, then when I logged back in I can't play any of my songs. It just says "this song is not available". I am a premium member, and I haven't cancelled it, so i don't kn...

michaelaktas

Music Fan

365 Views

1 replies

0 likes

Windows
  • 365 Views
  • 1 replies
  • 0 likes

Not all local files are scanned

HOW IS THIS BUG STILL NOT FIXED!? I remember having this issue a year ago but I switched computers and the new one initially was fine so I just left it at that. Now I'm again noticing that more and more files are not being scanned and added to my loc...

Regular

HOW IS THIS BUG STILL NOT FIXED!?   I remember having this issue a year ago but I switched computers and the new one initially was fine so I just left it at that. Now I'm again noticing that m...

374 Views

0 replies

0 likes

Windows
  • 374 Views
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Logitech G710+ Volume Control

I am wondering if there is any way for me to use the volume wheel on my logitech G710+ to control the volume of spotify (not the whole system). I have looked online and found a post where someone said that the spotify team was looking into it 11 mont...

Newbie

I am wondering if there is any way for me to use the volume wheel on my logitech G710+ to control the volume of spotify (not the whole system). I have looked online and found a post where someone sai...

975 Views

0 replies

2 likes

Windows
  • 975 Views
  • 0 replies
  • 2 likes

Songs are said to be unavailable

When I load up my spotify nd try to play a song on my laptop it plays the song for about 4 seconds then the music stops playing and a banner says the song is unavalible. It does this for every song I try. Nothing I have done to try and fix this has w...

Newbie

When I load up my spotify nd try to play a song on my laptop it plays the song for about 4 seconds then the music stops playing and a banner says the song is unavalible. It does this for every song I...

354 Views

0 replies

3 likes

Windows
  • 354 Views
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Waking up PS4 using Spotify on Windows 10

Hi! I am using a PS4 connected to my audio system to listen to Spotify. If the PS4 is in sleep mode I am able to open the Spotify on iOS and click "Listen on my PS4" to wake the PS4 and start playing automatically. However, when trying to connect to ...

Regular

Hi!   I am using a PS4 connected to my audio system to listen to Spotify. If the PS4 is in sleep mode I am able to open the Spotify on iOS and click "Listen on my PS4" to wake the PS4 and star...

Tinozh

Regular

755 Views

2 replies

0 likes

Windows
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  • 2 replies
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Spotify Doesn't Play Music [Desktop, Windows]

The first issue I had is when I was listening to music using the Desktop App, I would click next song and it would scroll through every song in my playlist, playing each one for maybe a quarter of a second, until it stopped. Once it stops, I can't ch...

Newbie

The first issue I had is when I was listening to music using the Desktop App, I would click next song and it would scroll through every song in my playlist, playing each one for maybe a quarter of a ...

371 Views

0 replies

0 likes

Windows
  • 371 Views
  • 0 replies
  • 0 likes

Solved!! Wrong "Date Added" on songs in playlist

All of a sudden 20 songs in my playlist that I added around 5 years ago says that they were added 2016-12-16. I always sort my playlists by recently added so I get the most fresh songs on top and this screws up that philosophy.

Casual Listener

All of a sudden 20 songs in my playlist that I added around 5 years ago says that they were added 2016-12-16. I always sort my playlists by recently added so I get the most fresh songs on top and thi...

Rejack

Casual Listener

6990 Views

3 replies

4 likes

Windows
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  • 3 replies
  • 4 likes

Re: Inbox and messages

Yeah I use SoundCloud too! But I drive for a living and travel a lot. So on top of Spotify having a great UI for night time trips, the playlist for me are better organized because I have a TON of them (also slight ocd). The sound quality of SoundClou...

Casual Listener

Yeah I use SoundCloud too! But I drive for a living and travel a lot. So on top of Spotify having a great UI for night time trips, the playlist for me are better organized because I have a TON of the...

246 Views

0 replies

0 likes

  • 246 Views
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Re: Inbox and messages

So, in other words, now is a great time to try out other streaming music services?

Music Fan

So, in other words, now is a great time to try out other streaming music services?

840 Views

10 replies

18 likes

  • 840 Views
  • 10 replies
  • 18 likes

Re: Inbox and messages

SoundCloud for example has messaging, (with working notifications, too!) and it's a free service. So that's just not true.

Newbie

SoundCloud for example has messaging, (with working notifications, too!) and it's a free service. So that's just not true.

263 Views

0 replies

5 likes

  • 263 Views
  • 0 replies
  • 5 likes

Spotify keeps "forgetting" local tracks.

Both podcasts in form of mp3's from iTunes as well as mp3's made in Audacity exported as LAME mp3's. I use Win 10 LTSB ( 10.0.14393 Build 14393 ) and Spotify version 1.0.55.487.g256699aa. This doesn't happen if I use an old version of Spotify. In fac...

Casual Listener

Both podcasts in form of mp3's from iTunes as well as mp3's made in Audacity exported as LAME mp3's.   I use Win 10 LTSB ( 10.0.14393 Build 14393 ) and Spotify version 1.0.55.487.g256699a...

292 Views

0 replies

0 likes

Windows
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  • 0 replies
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add errors i've seen so far, windows 10 desktop

video ads stop short.- uninstall and reinstall app. video ads on smaller ad area, under the song list that ads are normally, but not video ads- i am troubleshooting now

Regular

video ads stop short.- uninstall and reinstall app.   video ads on smaller ad area, under the song list that ads are normally, but not video ads- i am troubleshooting now

skitsosoldier

Regular

381 Views

1 replies

0 likes

Windows
  • 381 Views
  • 1 replies
  • 0 likes

Connection Reconnect takes alot and its buggy

Spotify on windows when the internet connection gets lost the client takes alot to reconnect back , there is no try to reconnect now button or anything , the delay between each try is very long, better UX looking into this

Casual Listener

Spotify on windows when the internet connection gets lost the client takes alot to reconnect back , there is no try to reconnect now button or anything , the delay between each try is very long, bett...

269 Views

0 replies

0 likes

Windows
  • 269 Views
  • 0 replies
  • 0 likes

[deleted]

[deleted]

Casual Listener

[deleted]

376 Views

0 replies

1 likes

Windows
  • 376 Views
  • 0 replies
  • 1 likes

Solved!! I can't make my playlist public

Hi!I have a playlist that I can't make public, for some reason (?). All my playlists are otherwise public, but when I try to make this one the same I can't even make the choice "Make public" when I right click on it. The option is grey and not possib...

Newbie

Hi! I have a playlist that I can't make public, for some reason (?). All my playlists are otherwise public, but when I try to make this one the same I can't even make the choice "Make public" when...

Supakoolkid

Newbie

251172 Views

18 replies

6 likes

Windows
  • 251172 Views
  • 18 replies
  • 6 likes

Added dates keep resetting

My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be glad for it. This only happens on the desktop app and...

Casual Listener

My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be gl...

306 Views

0 replies

0 likes

Windows
  • 306 Views
  • 0 replies
  • 0 likes