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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155531 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

150035 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11502 Views

1 replies

6 likes

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Top Artists / Tracks missing

What happened to the top artists and top tracks from my profile i have the setting on to show these but they are no where to be found on my profile?

Newbie

What happened to the top artists and top tracks from my profile i have the setting on to show these but they are no where to be found on my profile?

311 Views

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Windows
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Issue with playing certain music

For the past week or so, everytime I try to play a song from the Divide album by Ed Sheeran, every single song skips around at the beginning and then abruptly skips to the very last words of the song and ends. I have no idea what is happening, but an...

Newbie

For the past week or so, everytime I try to play a song from the Divide album by Ed Sheeran, every single song skips around at the beginning and then abruptly skips to the very last words of the song...

309 Views

0 replies

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Windows
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Moving playlists not working

I was moving a playlist (A) up to the top of my list for easier access. I accidentally dropped it underneath another playlist (B), and so now it's accidentally a sub-playlist. I tried to move Playlist A out from underneath Playlist B. I cannot. Playl...

Music Fan

I was moving a playlist (A) up to the top of my list for easier access. I accidentally dropped it underneath another playlist (B), and so now it's accidentally a sub-playlist. I tried to move Playlis...

313 Views

0 replies

0 likes

Windows
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music cuts out

My music plays for about 5-10 seconds and then stops, thoughts

Newbie

My music plays for about 5-10 seconds and then stops, thoughts

brandonphipps34

Newbie

522 Views

1 replies

1 likes

Windows
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Local files partially not being recognised or ignored

Over time I have made playlists with music from other sources than spotify multiple times, and I started to notice that in these playlists certain songs seem to dissapear. In addition to that, some songs that I have locally are being replaced by thei...

Regular

Over time I have made playlists with music from other sources than spotify multiple times, and I started to notice that in these playlists certain songs seem to dissapear. In addition to that, some s...

kebykepow

Casual Listener

988 Views

2 replies

1 likes

Windows
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djay Pro app for Windows - No tracks available

Hello everyone,I have an issue with djay Pro app for Windows. I cannot load tracks on the decks, they are greyed out and the app says that the tracks are unavailable, but if I start the preview I can listen to the songs, so there must be a glitch som...

Roadie

Hello everyone, I have an issue with djay Pro app for Windows. I cannot load tracks on the decks, they are greyed out and the app says that the tracks are unavailable, but if I start the preview I c...

406 Views

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Windows
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First of followers

This may seem random, but I was just wondering why some followers show up first on your list and others show up later, regardless of how long they have been following me. Thanks!

Newbie

This may seem random, but I was just wondering why some followers show up first on your list and others show up later, regardless of how long they have been following me. Thanks!

238 Views

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Windows
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Re: Inbox and messages

Thank you for this. I started using Deezer today. I imported almost all of my playlists from Spotify to Deezer with Spotizr. It works just fine. Great!

Regular

Thank you for this. I started using Deezer today. I imported almost all of my playlists from Spotify to Deezer with Spotizr. It works just fine. Great!

209 Views

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Re: Inbox and messages

@alfa23 - your post might be short lived but thank​ you SO MUCH for that info! Hope everyone gets to see it before they remove it :). This answers the exact questions I had about Deezer. Looking at their support FAQ it's not 100% of what Spotify used...

Casual Listener

@alfa23 - your post might be short lived but thank​ you SO MUCH for that info! Hope everyone gets to see it before they remove it :). This answers the exact questions I had about Deezer. Looking at t...

158 Views

0 replies

1 likes

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Re: Inbox and messages

@irenekaoru @jazzyjez @debauchee - like jazzyjez I used the Spotizr app [Deezer has apps!] and successfully transferred 97% of my Spotify playlists & library; job done - they even chucked in a free week of Premium! Then yesterday I noticed in my soci...

Casual Listener

@irenekaoru @jazzyjez @debauchee - like jazzyjez I used the Spotizr app [Deezer has apps!] and successfully transferred 97% of my Spotify playlists & library; job done - they even chucked in a fr...

534 Views

0 replies

9 likes

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Is it possible to delete a song from multiple playlists?

So just say I have playlist A B C and D, and playlist's A B and C all have the same song in them. Is it possible to delete that song from all 3 playlists in one go rather then having to search through each playlist to find the song and then manually ...

Newbie

So just say I have playlist A B C and D, and playlist's A B and C all have the same song in them. Is it possible to delete that song from all 3 playlists in one go rather then having to search throug...

gcm21

Newbie

784 Views

1 replies

3 likes

Windows
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Volume control

Hey, is there a possibility to link the spotify volume control with the general windows volume control? I use Spotify connect with an extern speaker and want to control the volume by just changing the windows volume (my mouse can only change the gene...

Newbie

Hey,   is there a possibility to link the spotify volume control with the general windows volume control? I use Spotify connect with an extern speaker and want to control the volume by just ch...

621 Views

0 replies

5 likes

Windows
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Album Bug

As of today, you cannot start in the middle of an album. If you want to play the 5th song of an album say, and press play on it it will play the 1st song. In fact, all the songs in an album will just start the first song from 0:00. However if you tur...

Casual Listener

As of today, you cannot start in the middle of an album.  If you want to play the 5th song of an album say, and press play on it it will play the 1st song.  In fact, all the songs in an alb...

juliogouvea

Newbie

926 Views

5 replies

1 likes

Windows
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Spotify crashing

Since update, Spotify is crashing after every 3rd or 4th song. I've uninstalled and reinstalled. Any thoughts on why this might be happening? It started happening Monday. I noticed when I opened Spotify that it 'installed' something (update?) I'm run...

Regular

Since update, Spotify is crashing after every 3rd or 4th song.  I've uninstalled and reinstalled.  Any thoughts on why this might be happening?  It started happening Monday.  I no...

Supersox

Casual Listener

664 Views

3 replies

1 likes

Windows
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Re: Inbox and messages

Almost sold by Deezer simply because they have a delete cache button!

Visitor

Almost sold by Deezer simply because they have a delete cache button!

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Email Notifications

I stopped recieving email notificaitons of all types near the end of 2016. My account still has email notificaitons turned on and the correct email address on file. Did these get discontinued along with the notificaitons in the desktop app?

Casual Listener

I stopped recieving email notificaitons of all types near the end of 2016.  My account still has email notificaitons turned on and the correct email address on file. Did these get discontinued a...

RyMarie

Newbie

996 Views

2 replies

1 likes

Windows
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Re: Inbox and messages

@irenekaoruI've downloaded the Deezer desktop app and transferred my Spotify playlists to it using Spotizr. My initial thoughts are: the layout is not as intuitive as Spotify and will take some getting used to. However, there are an extra 10 million ...

Roadie

@irenekaoru I've downloaded the Deezer desktop app and transferred my Spotify playlists to it using Spotizr. My initial thoughts are: the layout is not as intuitive as Spotify and will take some get...

860 Views

0 replies

7 likes

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Re: Inbox and messages

Hey, what other services are you all considering? I really don't want to go with Apple music, I am too entangled with Apple already. I'd love to hear other people's thoughts about alternatives to replace Spotify, that have messaging.

Casual Listener

Hey, what other services are you all considering? I really don't want to go with Apple music, I am too entangled with Apple already. I'd love to hear other people's thoughts about alternatives t...

205 Views

0 replies

5 likes

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Collaborative playlists are instantly private and Spotify took away messaging how can I collaborate?

Yo, so I just tried to start a collaborative playlist with one of my dear friends. After a while I figured out that somehow collab playlists are made intantly private which is good and fixes the trolls editing these playlists. However, since the mess...

Casual Listener

Yo, so I just tried to start a collaborative playlist with one of my dear friends. After a while I figured out that somehow collab playlists are made intantly private which is good and fixes the trol...

abaddon1

Newbie

11060 Views

2 replies

10 likes

Windows
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Problem

Hi Guys,I Have a Spotify account but an ''Iphone'' connected to this account and i can't listen to my music, i changed my password et i don't know, How I Can Deconnect him from the accountThank you very much, for an answer

Newbie

Hi Guys, I Have a Spotify account but an ''Iphone'' connected to this account and i can't listen to my music, i changed my password et i don't know, How I Can Deconnect him from the account Tha...

Hubo

Community Legend

367 Views

1 replies

0 likes

Windows
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