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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2101 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151009 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139148 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11293 Views

1 replies

6 likes

  • 11293 Views
  • 1 replies
  • 6 likes

¿Cuantas veces se puede cambiar la foto de perfil en Spotify?

He cambiado mi foto de perfil en Spotify y no se ha visto como planeaba y ahora quiero cambiarla de nuevo pero para cambiar la foto de perfil le pongo clic en cambiar y no sale nada para seleccionar la foto simplemente no sale nada, ¿será porque solo...

Casual Listener

He cambiado mi foto de perfil en Spotify y no se ha visto como planeaba y ahora quiero cambiarla de nuevo pero para cambiar la foto de perfil le pongo clic en cambiar y no sale nada para seleccionar ...

863 Views

0 replies

0 likes

Windows
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No puedo ver mis artistas más escuchados actuales.

Desde que entré con otra cuenta para ver mi perfil en Spotify se veía solo mis playlist públicas lo cual fue raro porque yo tengo activado la opción de mostras mis artistas más escuchados actuales y luego entré a mi perfil por mi cuenta se ven solo m...

Casual Listener

Desde que entré con otra cuenta para ver mi perfil en Spotify se veía solo mis playlist públicas lo cual fue raro porque yo tengo activado la opción de mostras mis artistas más escuchados actuales y ...

1529 Views

0 replies

0 likes

Windows
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Solved!! Play button does not work

I recently became a Premium member and I started to get a problem on my Spotify desktop application. I noticed that the play button does not work properly. When I select a song to play, besides the first one, the play button will always play the firs...

Casual Listener

I recently became a Premium member and I started to get a problem on my Spotify desktop application. I noticed that the play button does not work properly. When I select a song to play, besides the f...

syorange3

Casual Listener

6702 Views

3 replies

0 likes

Windows
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Distorted User Interface After Minimizing - Win 10

Hi guys, I am having a recurring issue with the new desktop UI. Whenever I minimize the Spotify client for a period of time and then toggle back to it, I find that the user interface gets crammed into the left sixth of the screen and is no longer usa...

Newbie

Hi guys,   I am having a recurring issue with the new desktop UI. Whenever I minimize the Spotify client for a period of time and then toggle back to it, I find that the user interface gets cr...

395 Views

0 replies

0 likes

Windows
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Solved!! Weird Badge appears when opening Spotify on PC

Every time I open the app a badge comes up that says: "No CD found. Please insert CD in unit 1" and it won't go away. I can use Spotify and my PC but it's very annoying, can anyone tell me how to make it go away pleease?Thanks!! x

Casual Listener

Every time I open the app a badge comes up that says: "No CD found. Please insert CD in unit 1" and it won't go away. I can use Spotify and my PC but it's very annoying, can anyone tell me how to mak...

MartinStoichkov

Community Legend

765 Views

3 replies

0 likes

Windows
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Spotify Crashing and Going Slow

Spotify app starts up fine but after a minute or two of playing a song if I attempt to go to a different playlist, artist or album the app becomes extremely slow, or just doesn't load. I have to close the app but then if I try to open it back up it s...

Regular

Spotify app starts up fine but after a minute or two of playing a song if I attempt to go to a different playlist, artist or album the app becomes extremely slow, or just doesn't load. I have to clos...

chloe_evernham

Music Fan

592 Views

1 replies

0 likes

Windows
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  • 1 replies
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Friend Feed disappeared

A couple days ago my friend feed disappeared so I can't see what they have been listening to. I thought it was just a glitch and restarted my computer multiple times but it still isn't there.

Newbie

A couple days ago my friend feed disappeared so I can't see what they have been listening to. I thought it was just a glitch and restarted my computer multiple times but it still isn't there.

MartinStoichkov

Community Legend

639 Views

1 replies

0 likes

Windows
  • 639 Views
  • 1 replies
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Local/Global File issue

I've been having this issue on all my PCs for years, but never on Android (where i generally listen to music) so I've never bothered writing about it before. Basically, Spotify is unable to play the majority of tracks from one album in specific. The ...

Casual Listener

I've been having this issue on all my PCs for years, but never on Android (where i generally listen to music) so I've never bothered writing about it before.   Basically, Spotify is unable to ...

351 Views

0 replies

0 likes

Windows
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Spotify quits on its own after playing a few tracks at the end of a random track

After the auto-installation of the newest Desktop-Client, the spotify client closes after about 10 minutes of playback at the end of a random track. Restart is possible without any error messages. Restarting and updating Win10 didn't solve the proble...

Newbie

After the auto-installation of the newest Desktop-Client, the spotify client closes after about 10 minutes of playback at the end of a random track. Restart is possible without any error messages.&nb...

CherryNellie

Newbie

451 Views

1 replies

1 likes

Windows
  • 451 Views
  • 1 replies
  • 1 likes

My "don't play this song" button is not working for my daily mix.

I have hit "don't play this song" on the same song 3 times. How did it not get removed? I know many of the uses for spotify and have used the daily mix for around 6 months or so and today, certain songs I have already removed with the don't play butt...

Newbie

I have hit "don't play this song" on the same song 3 times. How did it not get removed? I know many of the uses for spotify and have used the daily mix for around 6 months or so and today, certain so...

PinkCheetah1

Newbie

1156 Views

1 replies

0 likes

Windows
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Re: Inbox and messages

It is great that is easy to share via mobile app.However, the issue is removing the internal messaging that was available with the desktop app. The existing messages are gone without notice and the same EASE with which you can share via mobile app wa...

Casual Listener

It is great that is easy to share via mobile app. However, the issue is removing the internal messaging that was available with the desktop app. The existing messages are gone without notice and t...

232 Views

0 replies

1 likes

  • 232 Views
  • 0 replies
  • 1 likes

random unwanted music

or the past 7-8 days (it may have been after a software update, don't quite remember), while I am listening to my PlayList after 10-15th songs , some random vietnamese songs/albums start playing (i .e. You used to love me from: Phuc TT Nguyen or .......

Gig Goer

or the past 7-8 days (it may have been after a software update, don't quite remember), while I am listening to my PlayList after 10-15th songs ,   some random vietnamese songs/albums start playi...

BaliDave

Casual Listener

3775 Views

9 replies

0 likes

Windows
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  • 9 replies
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Cant play a selected song on new update

If I select artists and go onto one where all the songs I have saved from that artist is, I can't select a certain song to play if I have it on shuffle. If shuffle is on and I click on a certain song it will just pick a random song. If shuffle is off...

Casual Listener

If I select artists and go onto one where all the songs I have saved from that artist is, I can't select a certain song to play if I have it on shuffle. If shuffle is on and I click on a certain song...

473 Views

0 replies

1 likes

Windows
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Windows 10 Desktop Player randomly stops playing music

I've had spotify desktop version for over a year now. I have a premium account and have "downloaded" some of my playlists on both my phone and laptop.Starting today, the desktop version randomly stopped in the middle of a song and just wouldn't play ...

Newbie

I've had spotify desktop version for over a year now. I have a premium account and have "downloaded" some of my playlists on both my phone and laptop. Starting today, the desktop version randomly st...

magnusjonasson

Newbie

1452 Views

2 replies

0 likes

Windows
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Solved!! spotify looks different

helloo can anyone help me with this issuelast week i logged onto spotify and it looked different in the sense that the center is a different shade than the outside. Usually, the shade is all the same dark gray. It really bothers me, is there a way to...

Casual Listener

helloo can anyone help me with this issue last week i logged onto spotify and it looked different in the sense that the center is a different shade than the outside. Usually, the shade is all t...

karendal

Casual Listener

2345 Views

2 replies

0 likes

Windows
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  • 2 replies
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Top Artists / Tracks missing

What happened to the top artists and top tracks from my profile i have the setting on to show these but they are no where to be found on my profile?

Newbie

What happened to the top artists and top tracks from my profile i have the setting on to show these but they are no where to be found on my profile?

301 Views

0 replies

0 likes

Windows
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Issue with playing certain music

For the past week or so, everytime I try to play a song from the Divide album by Ed Sheeran, every single song skips around at the beginning and then abruptly skips to the very last words of the song and ends. I have no idea what is happening, but an...

Newbie

For the past week or so, everytime I try to play a song from the Divide album by Ed Sheeran, every single song skips around at the beginning and then abruptly skips to the very last words of the song...

300 Views

0 replies

0 likes

Windows
  • 300 Views
  • 0 replies
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Moving playlists not working

I was moving a playlist (A) up to the top of my list for easier access. I accidentally dropped it underneath another playlist (B), and so now it's accidentally a sub-playlist. I tried to move Playlist A out from underneath Playlist B. I cannot. Playl...

Music Fan

I was moving a playlist (A) up to the top of my list for easier access. I accidentally dropped it underneath another playlist (B), and so now it's accidentally a sub-playlist. I tried to move Playlis...

304 Views

0 replies

0 likes

Windows
  • 304 Views
  • 0 replies
  • 0 likes

music cuts out

My music plays for about 5-10 seconds and then stops, thoughts

Newbie

My music plays for about 5-10 seconds and then stops, thoughts

brandonphipps34

Newbie

513 Views

1 replies

1 likes

Windows
  • 513 Views
  • 1 replies
  • 1 likes