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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84254 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798952 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24678 Views

26 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

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Desktop App Lags my internet.

I attempt to go to my next song and it spike to 25Mbps-40Mbps. Causes the games I am playing to Lag behind. This started happening about a week ago when yet again another bad update was released. The one before that would randomly make my phone open ...

Newbie

I attempt to go to my next song and it spike to 25Mbps-40Mbps. Causes the games I am playing to Lag behind. This started happening about a week ago when yet again another bad update was released. The...

386 Views

0 replies

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Windows
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Re: Inbox and messages

My buddy and I used to swap our favorite songs with one another using the messaging feature. I never added them to any playlists, as I always just played them from the inbox. Tried to find them today and discovered this horrible news. Dammit!!! I hav...

Newbie

My buddy and I used to swap our favorite songs with one another using the messaging feature. I never added them to any playlists, as I always just played them from the inbox. Tried to find them today...

356 Views

0 replies

2 likes

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Re: Inbox and messages

Yeah this is just really disappointing, no way around it. Hard to understand how something seemingly so simple could be deemed too expensive to maintain. What about people who used messages with friends to archive certain music that they had shared w...

Newbie

Yeah this is just really disappointing, no way around it. Hard to understand how something seemingly so simple could be deemed too expensive to maintain. What about people who used messages with frie...

111156 Views

10 replies

176 likes

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Re: Inbox and messages

THIS. Often when I shared my playlists with friends I'd accompany them with personal messages, little stories, background information or just plain ol' page-long ramblings about how awesome this music I was passing on really was. All of that is gone ...

Newbie

THIS. Often when I shared my playlists with friends I'd accompany them with personal messages, little stories, background information or just plain ol' page-long ramblings about how aw...

146 Views

0 replies

5 likes

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"This Song is Not Available" on EVERY song.

I haven't ever had any problems with Spotify until today. It crashed on it's own for some unknown reason and since restarting it won't play any song. I've already tried reinstalling the app and tried using the web player, that doesn't work either, an...

Newbie

I haven't ever had any problems with Spotify until today. It crashed on it's own for some unknown reason and since restarting it won't play any song. I've already tried reinstalling the app and tried...

246 Views

0 replies

0 likes

Windows
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No local files

Hi,I have installed spotify new again and now it don't show me the songs (0 songs) on my computer (local files), although I've added the source in the options.

Regular

Hi, I have installed spotify new again and now it don't show me the songs (0 songs) on my computer (local files), although I've added the source in the options.

256 Views

0 replies

0 likes

Windows
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Ajuda com os arquivos locais

Mesmo desmarcando todas as pastas, os meus arquivos locais não mudam, não importando o que eu faça. Já tentei praticamente tudo que é possivel mas as musicas não mudam, não entrando nenhuma nova nem saindo.Além disso, gostaria de saber como excluir m...

Newbie

Mesmo desmarcando todas as pastas, os meus arquivos locais não mudam, não importando o que eu faça. Já tentei praticamente tudo que é possivel mas as musicas não mudam, não entrando nenhuma nova nem ...

749 Views

0 replies

0 likes

Windows
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Downloading a playlist does not work

Hey,I tried downloading my 3 albums with a total of around 300 songs but i can only download the first album that has around 19 songs. when i try to download the other the. the download goes super fast (too fast for a regular download). and then it g...

Newbie

Hey, I tried downloading my 3 albums with a total of around 300 songs but i can only download the first album that has around 19 songs. when i try to download the other the. the download goes super ...

388 Views

0 replies

2 likes

Windows
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"This song is not available." Every song is skipped.

I get this error on literally every song on every playlist/album/etc: "This song is not available. If you have the file on your computer you can import it." I am on Windows 7 using the desktop application. This issue is intermittent, but frequent. So...

Newbie

I get this error on literally every song on every playlist/album/etc: "This song is not available. If you have the file on your computer you can import it."   I am on Windows 7 using the deskt...

317 Views

0 replies

1 likes

Windows
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Spotify won't download on my Sony.

I am trying to download Spotfiy onto my desktop but every time I do, it says that it is running but not responding. How am I able to fix this? I have deleted it and re-downloaded it but it still comes up with the same issue. Any help would be appreci...

Casual Listener

I am trying to download Spotfiy onto my desktop but every time I do, it says that it is running but not responding. How am I able to fix this? I have deleted it and re-downloaded it but it still come...

256 Views

0 replies

0 likes

Windows
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Spotify crashing windows 10

Hi, Iv recently installed spotify on my windows 10 desktop computer and while in the process of installing it crashed my network, when trying to repair the network connection through windows it crashed my computer, when it restarded back into windows...

Newbie

Hi,  Iv recently installed spotify on my windows 10 desktop computer and while in the process of installing it crashed my network, when trying to repair the network connection through wind...

cadmielp

Roadie

542 Views

1 replies

0 likes

Windows
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Solved!! The shuffle shuffle

Sure this has been beat to death but I'm a drummer so we'll beat it some more. I listened to all of my songs in order, took a long time. Now that I've done that I'd like to listen randomly. As I recall that used to mean play songs across my list, wel...

Gig Goer

Sure this has been beat to death but I'm a drummer so we'll beat it some more. I listened to all of my songs in order, took a long time. Now that I've done that I'd like to listen randomly. As I reca...

jnj1

Casual Listener

825 Views

1 replies

1 likes

Windows
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Re: Inbox and messages

Per Rorey's message here, please could you at least create an Inbox playlist for me to retrieve what's possible? I started a thread here asking if there was a plan to be able to retrieve that valuable data - https://community.spotify.com/t5/Desktop-M...

Music Fan

Per Rorey's message here, please could you at least create an Inbox playlist for me to retrieve what's possible?   I started a thread here asking if there was a plan to be able to retrieve th...

246 Views

0 replies

5 likes

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Solved!! "Plays" Statistic

In the windows web player, there is a column when you play a song that says "plays".Sometimes, it says 1,123,400 plays. Or some other number.How is this calculated? Every month? every day? Every week?Its impressive, but it seems to be a number withou...

Music Fan

In the windows web player, there is a column when you play a song that says "plays". Sometimes, it says 1,123,400 plays.  Or some other number. How is this calculated? Every month? every day?&...

TStarkMark46

Music Fan

1898 Views

3 replies

0 likes

Windows
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Connected with facebook username...

I Signed in with facebook and my username is a bunch of random numbers. I wanted to buy premium on this account but these numbers are really annoying, any help would be much appreciated.

Casual Listener

I Signed in with facebook and my username is a bunch of random numbers. I wanted to buy premium on this account but these numbers are really annoying, any help would be much appreciated.

detective889

Roadie

698 Views

5 replies

0 likes

Windows
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Music not playing on my win10 PC in either desktop application or web player... help?

Hi. Gang, I really don't want to cancel spotify, but it's useless if it doesn't actually play on anything but my phone to me. My account must be okay, its working on my phone ... but i can't get it to play anything on desktop anymore,,, this started ...

Newbie

Hi. Gang, I really don't want to cancel spotify, but it's useless if it doesn't actually play on anything but my phone to me.   My account must be okay, its working on my phone ... but i can't...

367 Views

0 replies

0 likes

Windows
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Question about the players, "Hearts" And "check marks"

Hey all -whats the difference when between the spotify app's (android) "Heart" and the desktop "check mark". Both seem to have some sort of "Save" functionality. Question may be very simple, thanks for your help,

Music Fan

Hey all - whats the difference when between the spotify app's (android) "Heart" and the desktop "check mark".  Both seem to have some sort of "Save" functionality.   Question may be very...

713 Views

0 replies

2 likes

Windows
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Cannot click + icon on imported playlist

Why cannot i click the + icon to like the song on an imported playlist? I can understand it if the song and album were really obscure but the song and album in question are very available. Song: Rumor Has ItArtist: AdeleAlbum: 21 See attachment

Regular

Why cannot i click the + icon to like the song on an imported playlist?   I can understand it if the song and album were really obscure but the song and album in question are very available. ...

299 Views

0 replies

0 likes

Windows
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Solved!! TEST

TEST

Newbie

TEST

hotnspicyyyyyy

Roadie

482 Views

1 replies

0 likes

Windows
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