Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23246 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
904553 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45069 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I've had spotify desktop version for over a year now. I have a premium account and have "downloaded" some of my playlists on both my phone and laptop.Starting today, the desktop version randomly stopped in the middle of a song and just wouldn't play ...
I've had spotify desktop version for over a year now. I have a premium account and have "downloaded" some of my playlists on both my phone and laptop. Starting today, the desktop version randomly st...
Newbie
1546 Views
2 replies
0 likes
I've had three songs from my local files in my playlist for months now, and out of the blue the songs can't be detected by Spotify. I can't seem to find the problem. The songs still work, and other media platforms can play them, but Spotify can't. An...
I've had three songs from my local files in my playlist for months now, and out of the blue the songs can't be detected by Spotify. I can't seem to find the problem. The songs still work, and other m...
508 Views
0 replies
1 likes
I just installed the Spotify Windows desktop app for the first time on my work PC. Unfortunately, I can't log in and listen to anything.When the app was installed I was presented with the attached screen. All the text is scrambled on the login screen...
I just installed the Spotify Windows desktop app for the first time on my work PC. Unfortunately, I can't log in and listen to anything. When the app was installed I was presented with the attache...
709 Views
0 replies
0 likes
Hi!The playlist mentioned not working. Is it some new feature like "Discover Weekly" "Release Radar" or Daily mixes ? I get only error: "Sorry, you weren't using Spotify enough in previous summers to create a Summer Rewind, but you can listen to our ...
Hi! The playlist mentioned not working. Is it some new feature like "Discover Weekly" "Release Radar" or Daily mixes ? I get only error: "Sorry, you weren't using Spotify enough in previous summers ...
674 Views
0 replies
3 likes
First the desktop notifications get killed off, now I don't even get Email notifications anymore. It was annoying to adapt, but I could deal with it. But for over a month now I didn't receive a single Email from Spotify that wasn't advertisement for ...
First the desktop notifications get killed off, now I don't even get Email notifications anymore. It was annoying to adapt, but I could deal with it. But for over a month now I didn't receive a singl...
465 Views
0 replies
0 likes
Hi, the title explains very well what's happening. After a while of not using the pc with the Spotify app opened (doesn't matter if running an album or iddle) windows restarts.The weird thing is that only happen if i'm not using the pc. This is happe...
Hi, the title explains very well what's happening. After a while of not using the pc with the Spotify app opened (doesn't matter if running an album or iddle) windows restarts. The weird thing is th...
487 Views
0 replies
0 likes
Playlists don't seem to sync anymore until I restart the client. This includes both personal and spotify generated (Discover Weekly, Release Radar) playlists, as well as daily mixes.
Playlists don't seem to sync anymore until I restart the client. This includes both personal and spotify generated (Discover Weekly, Release Radar) playlists, as well as daily mixes.
Roadie
851 Views
3 replies
0 likes
i cant seem to be able to update spotify i uninstalled it two three times and reinstalled it still when i click on the arrow with the blue point it loads but then its still not updated dont know what to do
i cant seem to be able to update spotify i uninstalled it two three times and reinstalled it still when i click on the arrow with the blue point it loads but then its still not updated dont know what...
Roadie
912 Views
5 replies
0 likes
I have spotify premium and i noticed that some songs aren't playable. Please, don't tell me its that "Not available in your country" thing.....
I have spotify premium and i noticed that some songs aren't playable. Please, don't tell me its that "Not available in your country" thing.....
Roadie
2523 Views
1 replies
0 likes
My old ASUS laptop PC Notebook died several months ago. I had been using Windows 10 for about one year prior to that. Since that time I have purchased a Dell Latitude Model E5530 which was refurbished. The operating system for my new used laptop is W...
My old ASUS laptop PC Notebook died several months ago. I had been using Windows 10 for about one year prior to that. Since that time I have purchased a Dell Latitude Model E5530 which was refurbishe...
Roadie
647 Views
1 replies
0 likes
Hello,I have an issue with automatic updates. I don't want them! The newest version of Spotify doesn't work on my computer and for now it doesnt't seem like it is going to change so I want to keep the older version of the program. Unfortunately, I ca...
Hello, I have an issue with automatic updates. I don't want them! The newest version of Spotify doesn't work on my computer and for now it doesnt't seem like it is going to change so I want to keep ...
Regular
1861 Views
2 replies
1 likes
basically what is happening is that spotify plays my songs for less than a second each, and zooms through all of the songs on my playlist. this is a school laptop i am using, which i bring home with me. im not sure how to fix computer related problem...
basically what is happening is that spotify plays my songs for less than a second each, and zooms through all of the songs on my playlist. this is a school laptop i am using, which i bring home with ...
586 Views
0 replies
1 likes
In the latest version of my favorite music app on desktop :), everything is going better... except for one thing! When i try to delete more than a thousand songs (not in a playlist, but saved songs), the app is crashing my computer... i thought, mayb...
In the latest version of my favorite music app on desktop :), everything is going better... except for one thing! When i try to delete more than a thousand songs (not in a playlist, but saved songs),...
Moderator
719 Views
1 replies
0 likes
My playlists won't load when using web player. I'm using latest version of Windows and Explorer. It comes eup with a spinning loading icon, but nothing happens!
My playlists won't load when using web player. I'm using latest version of Windows and Explorer. It comes eup with a spinning loading icon, but nothing happens!
397 Views
0 replies
1 likes
Been getting this error message ("Something went wrong. We can't seem to find the artist.") all morning. It shows up for any artist I try. I've tried ending the spotify processes and relaunching the app, but nothing is fixing the issue. I'm able to s...
Been getting this error message ("Something went wrong. We can't seem to find the artist.") all morning. It shows up for any artist I try. I've tried ending the spotify processes and relaunching the ...
722 Views
0 replies
2 likes
I just got a new PC and re-downloaded all my music. The files are going into local file but will not play. Whenever i attempt to play pne i get an error message(see attached file). The files are in mp3 format and worked just fine on my last pc
I just got a new PC and re-downloaded all my music. The files are going into local file but will not play. Whenever i attempt to play pne i get an error message(see attached file). The files are in m...
393 Views
0 replies
0 likes
We use Spotify at the Office to play background music, usualy via Radio or Playlists. But when the chosen Radio station finishes we get an eery silence in the room How can we set it up so there is never any down time - so that Spotify just keeps on p...
We use Spotify at the Office to play background music, usualy via Radio or Playlists. But when the chosen Radio station finishes we get an eery silence in the room How can we ...
Roadie
1008 Views
1 replies
1 likes
I've subscribed recently to Spotify, and I've heard about the feature to start a "Radio" from any song, band or album, but unfortunately this feature doesn't show up in the desktop player. I can access it only from the web player. I'm attaching two s...
I've subscribed recently to Spotify, and I've heard about the feature to start a "Radio" from any song, band or album, but unfortunately this feature doesn't show up in the desktop player. I can acce...
Regular
2864 Views
7 replies
0 likes
He descargo hoy día 13/06/2017 Spotify para Windows (1.0.56.451.gb2f539fc) y cada vez que finaliza una canción de un álbum o lista de reproducción, se para y sale el mensaje "No es posible reproducir la canción actual". Si le doy al botón siguiente o...
He descargo hoy día 13/06/2017 Spotify para Windows (1.0.56.451.gb2f539fc) y cada vez que finaliza una canción de un álbum o lista de reproducción, se para y sale el mensaje "No es posible repr...
725 Views
0 replies
0 likes
Hi Spotify,I have to reselect the high quality button on spotify after each update again. This is really annoying. How can I solve this? And if this can't be solved, can Spotify fix this issue with an update? Thanks in advanceHidde
Hi Spotify, I have to reselect the high quality button on spotify after each update again. This is really annoying. How can I solve this? And if this can't be solved, can Spotify fix this issue with...
492 Views
0 replies
0 likes
