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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1913 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148424 Views

83 replies

27 likes

  • 148424 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

134049 Views

294 replies

22 likes

  • 134049 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11194 Views

1 replies

6 likes

  • 11194 Views
  • 1 replies
  • 6 likes

Re: Inbox and messages

Between this and the redesign of the web player, I'm going to start researching different streaming services to use so that I can switch services. I will not continue to pay for a service that is just going remove all of the features that were appeal...

Newbie

Between this and the redesign of the web player, I'm going to start researching different streaming services to use so that I can switch services. I will not continue to pay for a service that is jus...

246 Views

0 replies

6 likes

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  • 6 likes

Solved!! I click the log in - and nothing! Nada, zip happens

So, sat down to listen to me som SPotify Premium and it said I had no internet connection. Not true so I found the topic and the solution to log off and back in. Tried that but when using the log in with facebook it open chrome, but does not log me i...

Casual Listener

So, sat down to listen to me som SPotify Premium and it said I had no internet connection. Not true so I found the topic and the solution to log off and back in. Tried that but when using the log in ...

tk1991

Casual Listener

2039 Views

2 replies

0 likes

Windows
  • 2039 Views
  • 2 replies
  • 0 likes

Buttons not working on login screen and other issues

As per title,on the spotify login screen i can type username and password but i cant click the remember me button to off and cant click loginBoth these buttons have stopped workingOnly way to login is to type in username and password and press enter ...

Roadie

As per title,on the spotify login screen i can type username and password but i cant click the remember me button to off and cant click login Both these buttons have stopped working Only way to log...

Akan_zhu

Newbie

1250 Views

2 replies

0 likes

Windows
  • 1250 Views
  • 2 replies
  • 0 likes

Privat messages are gone. Where's the 'inbox'?

I cannot find the 'inbox' icon, not on my desktop Spotify, nor on my android app. How can it be fixed?

Newbie

I cannot find the 'inbox' icon, not on my desktop Spotify, nor on my android app. How can it be fixed?

simonesecor

Newbie

21771 Views

2 replies

0 likes

Windows
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  • 2 replies
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Incorrect Display Following

Hello, I ran into such a problem I signed up for 5 artists but spotify writes me that only 4...The more I subscribe the more the difference Does anyone know how to fix this or is it a bug ?

Visitor

Hello, I ran into such a problem 😞 I signed up for 5 artists but spotify writes me that only 4... The more I subscribe the more the difference 😞 Does anyone know how to fix this or is it a ...

290 Views

0 replies

0 likes

Windows
  • 290 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

@gabirichter can you still send messages in the old version of Spotify?

Community Legend

@gabirichter can you still send messages in the old version of Spotify?

239 Views

0 replies

1 likes

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Re: Inbox and messages

very disappointed you got rid of this. my husband and i have been using this feature for years to send each other songs back and forth, and now all of those sweet messages / songs i never saved to a playlist are gone

Newbie

very disappointed you got rid of this. my husband and i have been using this feature for years to send each other songs back and forth, and now all of those sweet messages / songs i never saved to a ...

302 Views

0 replies

6 likes

  • 302 Views
  • 0 replies
  • 6 likes

uncomfortable navigation after last update

the slightly new layout update...it has like gigantic letters, everything became zoomed in and i just find it so uncomfortable. i only see a small part of the screen and the navigation it's annoying. please do something (or at least can i zoom out my...

Gig Goer

the slightly new layout update...it has like gigantic letters, everything became zoomed in and i just find it so uncomfortable. i only see a small part of the screen and the navigation it's annoying....

261 Views

0 replies

0 likes

Windows
  • 261 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

While I appreciate this and it's better than complete loss, the fact that it excludes albums means a large majority of the music shared amongst me and my friends is exluded.On top of that, does this include music that I've sent to others? I refer bac...

Visitor

While I appreciate this and it's better than complete loss, the fact that it excludes albums means a large majority of the music shared amongst me and my friends is exluded. On top of that, does thi...

221 Views

0 replies

3 likes

  • 221 Views
  • 0 replies
  • 3 likes

Sender/Radio - keine ununterbrochene Wiedergabe möglich

Die ununterbrochen Wiedergabe funktioniert nicht, eine Wiedergabeliste/Song-Radio oder Künstler-Radio wird nach einer Anzahl von Stücken abgebrochen - funktionierte in der nicht-Premium-Version bestens

Newbie

Die ununterbrochen Wiedergabe funktioniert nicht, eine Wiedergabeliste/Song-Radio oder Künstler-Radio wird nach einer Anzahl von Stücken abgebrochen - funktionierte in der nicht-Premium-Version beste...

300 Views

0 replies

0 likes

Windows
  • 300 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why won't Spotify recognize my chromecast devices?

I have lots of chromecast devices including multiple Google Homes, Chromecast Audio, Chromecast and Chromecast Ultra. I've updated Spotify and it doesn't see any of them. They're all on the same WiFi network, and Google Home can see them just fine. I...

Casual Listener

I have lots of chromecast devices including multiple Google Homes, Chromecast Audio, Chromecast and Chromecast Ultra.  I've updated Spotify and it doesn't see any of them.  They're all on t...

Guy_B

Regular

6715 Views

13 replies

1 likes

Windows
  • 6715 Views
  • 13 replies
  • 1 likes

WHERE IS THE MESSAGES AND CONVERSATIONS?

witf spotify updates, my all messages had gone, also message box had gone ? really ? what messages did to you ? spotify ? my all conservations had gone, even you never send a archive with mail ? seriously? please bring back message box and all conser...

Newbie

witf spotify updates, my all messages had gone, also message box had gone ?    really ? what messages did to you ? spotify ? my all conservations had gone, even you never send a archive w...

Maxim

Spotify Star

3054 Views

1 replies

0 likes

Windows
  • 3054 Views
  • 1 replies
  • 0 likes

Volume starts too high

Using the spotify desktop app on Windows 10. I regularly experience that playback starts at a louder volume than current system volume when playing for the first time after startup. Adjusting the system volume immediately sets the right volume. The s...

Newbie

Using the spotify desktop app on Windows 10. I regularly experience that playback starts at a louder volume than current system volume when playing for the first time after startup. Adjusting the sys...

1262 Views

0 replies

9 likes

Windows
  • 1262 Views
  • 0 replies
  • 9 likes

Re: Inbox and messages

@arnbar doesn't work either... but thanks!hashtag at twitter is a great idea, i think most of the people don't realise this at once...

Casual Listener

@arnbar doesn't work either... but thanks! hashtag at twitter is a great idea, i think most of the people don't realise this at once...

234 Views

0 replies

0 likes

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Re: Inbox and messages

@arnbar doesn't work either... but thanks!@Vannerman hashtag at twitter (or somewhere) is a great idea, i think most of the people don't realise this at once...

Casual Listener

@arnbar doesn't work either... but thanks! @Vannerman hashtag at twitter (or somewhere) is a great idea, i think most of the people don't realise this at once...

233 Views

0 replies

1 likes

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Re: Inbox and messages

Is there a twitter hashtag already in use to address this?It should go viral.I have a lot of friends using the inbox feature, but htey aren't active within the Spotify Community.

Visitor

Is there a twitter hashtag already in use to address this? It should go viral. I have a lot of friends using the inbox feature, but htey aren't active within the Spotify Community.

147 Views

0 replies

4 likes

  • 147 Views
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Spotify continuously crashing.

So I have encountered this issue for the past week.Spotify used to not open first go, and i had to kill the task in Task Manager, and re-launch to get it to work. Last week, it showed there was an update available so I thought my problems were a thin...

Newbie

So I have encountered this issue for the past week. Spotify used to not open first go, and i had to kill the task in Task Manager, and re-launch to get it to work.   Last week, it showed th...

aberry9036

Music Fan

291 Views

1 replies

0 likes

Windows
  • 291 Views
  • 1 replies
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Login button isn't working

Today when I logged into the new version of Spotify...I entered my name and password and clicked login and the login button doesn't work. Please help. I tried uninstalling and reinstalling and that stiil didn't work.

Roadie

Today when I logged into the new version of Spotify...I entered my name and password and clicked login and the login button doesn't work.  Please help.  I tried uninstalling and reinstallin...

user-removed

Not applicable

2157 Views

6 replies

1 likes

Windows
  • 2157 Views
  • 6 replies
  • 1 likes