Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9705 Views
95 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
879 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2127 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
how do i get tracks to play agaoin after ad supposedly ends... ad has stoppe everything,
how do i get tracks to play agaoin after ad supposedly ends... ad has stoppe everything,
Community Legend
732 Views
1 replies
0 likes
As seen to the left, the mouseover ability does not display the player preview (music is still playing). Note that you can still use |<, play, >| buttons as they poke out from the bottom of the missing image.
As seen to the left, the mouseover ability does not display the player preview (music is still playing). Note that you can still use |<, play, >| buttons as they poke out from the...
638 Views
0 replies
2 likes
On the Windows desktop app if I change from the browse window to the radio window sometimes the ads will be video ads that have audio. This is annoying because the ads will play over my music. These are not regular ads that come in between songs. The...
On the Windows desktop app if I change from the browse window to the radio window sometimes the ads will be video ads that have audio. This is annoying because the ads will play over my music. These ...
Regular
3697 Views
6 replies
1 likes
Songs keep disappearing from my library. It's been happening for quite a while now. It's cool.....got plenty more to get me by LOL.But seriously, what's up with the missing songs?Keep up the good work Spotify.....and I'm ready for lossless!Thanks.
Songs keep disappearing from my library. It's been happening for quite a while now. It's cool.....got plenty more to get me by LOL. But seriously, what's up with the missing songs? Keep up the ...
Roadie
2370 Views
6 replies
0 likes
Hi, I updated my spotify, then when I logged back in I can't play any of my songs. It just says "this song is not available". I am a premium member, and I haven't cancelled it, so i don't know why it is doing this. Spotify works on my phone fine, it'...
Hi, I updated my spotify, then when I logged back in I can't play any of my songs. It just says "this song is not available". I am a premium member, and I haven't cancelled it, so i don't kn...
Music Fan
467 Views
1 replies
0 likes
HOW IS THIS BUG STILL NOT FIXED!? I remember having this issue a year ago but I switched computers and the new one initially was fine so I just left it at that. Now I'm again noticing that more and more files are not being scanned and added to my loc...
HOW IS THIS BUG STILL NOT FIXED!? I remember having this issue a year ago but I switched computers and the new one initially was fine so I just left it at that. Now I'm again noticing that m...
441 Views
0 replies
0 likes
I am wondering if there is any way for me to use the volume wheel on my logitech G710+ to control the volume of spotify (not the whole system). I have looked online and found a post where someone said that the spotify team was looking into it 11 mont...
I am wondering if there is any way for me to use the volume wheel on my logitech G710+ to control the volume of spotify (not the whole system). I have looked online and found a post where someone sai...
1080 Views
0 replies
2 likes
When I load up my spotify nd try to play a song on my laptop it plays the song for about 4 seconds then the music stops playing and a banner says the song is unavalible. It does this for every song I try. Nothing I have done to try and fix this has w...
When I load up my spotify nd try to play a song on my laptop it plays the song for about 4 seconds then the music stops playing and a banner says the song is unavalible. It does this for every song I...
435 Views
0 replies
3 likes
Hi! I am using a PS4 connected to my audio system to listen to Spotify. If the PS4 is in sleep mode I am able to open the Spotify on iOS and click "Listen on my PS4" to wake the PS4 and start playing automatically. However, when trying to connect to ...
Hi! I am using a PS4 connected to my audio system to listen to Spotify. If the PS4 is in sleep mode I am able to open the Spotify on iOS and click "Listen on my PS4" to wake the PS4 and star...
Regular
887 Views
2 replies
0 likes
The first issue I had is when I was listening to music using the Desktop App, I would click next song and it would scroll through every song in my playlist, playing each one for maybe a quarter of a second, until it stopped. Once it stops, I can't ch...
The first issue I had is when I was listening to music using the Desktop App, I would click next song and it would scroll through every song in my playlist, playing each one for maybe a quarter of a ...
429 Views
0 replies
0 likes
All of a sudden 20 songs in my playlist that I added around 5 years ago says that they were added 2016-12-16. I always sort my playlists by recently added so I get the most fresh songs on top and this screws up that philosophy.
All of a sudden 20 songs in my playlist that I added around 5 years ago says that they were added 2016-12-16. I always sort my playlists by recently added so I get the most fresh songs on top and thi...
Casual Listener
7298 Views
3 replies
4 likes
Yeah I use SoundCloud too! But I drive for a living and travel a lot. So on top of Spotify having a great UI for night time trips, the playlist for me are better organized because I have a TON of them (also slight ocd). The sound quality of SoundClou...
Yeah I use SoundCloud too! But I drive for a living and travel a lot. So on top of Spotify having a great UI for night time trips, the playlist for me are better organized because I have a TON of the...
246 Views
0 replies
0 likes
So, in other words, now is a great time to try out other streaming music services?
So, in other words, now is a great time to try out other streaming music services?
840 Views
10 replies
18 likes
SoundCloud for example has messaging, (with working notifications, too!) and it's a free service. So that's just not true.
SoundCloud for example has messaging, (with working notifications, too!) and it's a free service. So that's just not true.
263 Views
0 replies
5 likes
Both podcasts in form of mp3's from iTunes as well as mp3's made in Audacity exported as LAME mp3's. I use Win 10 LTSB ( 10.0.14393 Build 14393 ) and Spotify version 1.0.55.487.g256699aa. This doesn't happen if I use an old version of Spotify. In fac...
Both podcasts in form of mp3's from iTunes as well as mp3's made in Audacity exported as LAME mp3's. I use Win 10 LTSB ( 10.0.14393 Build 14393 ) and Spotify version 1.0.55.487.g256699a...
342 Views
0 replies
0 likes
video ads stop short.- uninstall and reinstall app. video ads on smaller ad area, under the song list that ads are normally, but not video ads- i am troubleshooting now
video ads stop short.- uninstall and reinstall app. video ads on smaller ad area, under the song list that ads are normally, but not video ads- i am troubleshooting now
Regular
475 Views
1 replies
0 likes
Spotify on windows when the internet connection gets lost the client takes alot to reconnect back , there is no try to reconnect now button or anything , the delay between each try is very long, better UX looking into this
Spotify on windows when the internet connection gets lost the client takes alot to reconnect back , there is no try to reconnect now button or anything , the delay between each try is very long, bett...
321 Views
0 replies
0 likes
Hi!I have a playlist that I can't make public, for some reason (?). All my playlists are otherwise public, but when I try to make this one the same I can't even make the choice "Make public" when I right click on it. The option is grey and not possib...
Hi! I have a playlist that I can't make public, for some reason (?). All my playlists are otherwise public, but when I try to make this one the same I can't even make the choice "Make public" when...
Newbie
254906 Views
18 replies
6 likes
My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be glad for it. This only happens on the desktop app and...
My main playlist has a problem with songs I added years ago having their "date added" reset to the current day fairly often. It really ruins the flow of my playlist so if there's a solution I'd be gl...
392 Views
0 replies
0 likes
