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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139160 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139160 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54905 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54905 Views
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  • 33 likes

syncing downloaded files

i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song if i own it. The weird thing is a did the same thin...

  • Newbie
  • i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song ...
  • 819 Views
  • 0 replies
  • 0 likes
  • Windows
  • 819 Views
  • 0 replies
  • 0 likes

Spotify not saving downloaded tracks

I am using Spotify on a windows 8.1 laptop and a number of saved playlists. I can download any of my playlists by moving the toggle. However when I reboot, the toggles are back to OFFLINE mode and no music is downloaded. I have synced also to an andr...

  • Newbie
  • I am using Spotify on a windows 8.1 laptop and a number of saved playlists.  I can download any of my playlists by moving the toggle.  However when I reboot, the toggles are back to OFFLINE...
  • user-removed
  • Not applicable
  • 175 Views
  • 1 replies
  • 0 likes
  • Windows
  • 175 Views
  • 1 replies
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Remove local files from Spotify playlists

I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?

  • Newbie
  • I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?
  • user-removed
  • Not applicable
  • 326 Views
  • 1 replies
  • 0 likes
  • Windows
  • 326 Views
  • 1 replies
  • 0 likes

Is there a way to pin local files to an artist page?

So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify because they were never officialy released. I would re...

  • Casual Listener
  • So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify b...
  • user-removed
  • Not applicable
  • 122 Views
  • 1 replies
  • 0 likes
  • Windows
  • 122 Views
  • 1 replies
  • 0 likes

Solved!! Playlist loading... ad infinitum

Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last playlist, in the Playlists menu it appears like "Loadi...

  • Newbie
  • Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last p...
  • Jordi
  • Community Legend
  • 871 Views
  • 1 replies
  • 0 likes
  • Windows
  • 871 Views
  • 1 replies
  • 0 likes

Playlist Radio adding Songs to playlist have any reflection to what songs play?

I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist radio and restart it for the addtions to be include...

  • Regular
  • I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist ...
  • 187 Views
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  • 0 likes
  • Windows
  • 187 Views
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Solved!! Sound card fail.

Hey.have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have try'd to reinstal spotify twice. My acc. works on other comp...

  • Newbie
  • Hey. have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have t...
  • josephcreed7
  • Roadie
  • 410 Views
  • 2 replies
  • 0 likes
  • Windows
  • 410 Views
  • 2 replies
  • 0 likes

Glitch,Hack?

So,Im listening tospotify on my PC to the StaredPlaylist. I have about 100 songs and like 7 hours of listening and one moment I go on the Internet and when Im about to go to change the song i have 500 songs and 30 hours of listening?!?!Im really conf...

  • Casual Listener
  • So,Im listening tospotify on my PC to the StaredPlaylist. I have about 100 songs and like 7 hours of listening and one moment I go on the Internet and when Im about to  go to change th...
  • JustMusic
  • Casual Listener
  • 1175 Views
  • 2 replies
  • 0 likes
  • Windows
  • 1175 Views
  • 2 replies
  • 0 likes

Problem with updating Spotify

I can't update Spotify deskopt application. Everytime I'm trying to update it (by restarting Spotify) it displays a error "Spotify Installer has stopped working". Re-installing Spotify doesn't result. Any tips for fixing it?

  • Casual Listener
  • I can't update Spotify deskopt application. Everytime I'm trying to update it (by restarting Spotify) it displays a error "Spotify Installer has stopped working". Re-installing Spotify doesn't result...
  • kbrooksc
  • Community Legend
  • 185 Views
  • 6 replies
  • 0 likes
  • Windows
  • 185 Views
  • 6 replies
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Sound Card Problems

Alright,,Every so often i get the messege, there is a problem with your sound card.This is annoying ; i have a up to date sound card and window updates. I have reinstalled it but the problem will come back after a day or two.This to me suggests a pro...

  • Newbie
  • Alright,, Every so often i get the messege, there is a problem with your sound card. This is annoying ;   i have a up to date sound card and window updates. I have reinstalled it but...
  • Amarro
  • Community Legend
  • 128 Views
  • 1 replies
  • 0 likes
  • Windows
  • 128 Views
  • 1 replies
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Offline play

When setting a list to offline play, do we need to set the same list as offline on the desktop version/web player? I have two mobile devices I use to sync songs to. One android phone and one ipod. I also use spotify on two different computers (deskto...

  • Music Fan
  • When setting a list to offline play, do we need to set the same list as offline on the desktop version/web player? I have two mobile devices I use to sync songs to. One android phone and one ipod. ...
  • Jason
  • Spotify Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Windows
  • 199 Views
  • 1 replies
  • 0 likes

Spotify lags when streaming files

Since yesterday I notice that Spotify on a Windows machine (2 different systems) mutes during playback of streaming content. The progressbar continues and after a short period 2- 10 seconds the music continues on the point of the progressbar. Making ...

  • Newbie
  • Since yesterday I notice that Spotify on a Windows machine (2 different systems) mutes during playback of streaming content. The progressbar continues and after a short period 2- 10 seconds the music...
  • MichaelJerzak
  • Composer
  • 173 Views
  • 1 replies
  • 0 likes
  • Windows
  • 173 Views
  • 1 replies
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Bug - can no longer drag albums to playlists

Just noticed this today. You used to be able to drag an album or EP name to a playlist to move all the songs at once. You can still highligt all songs with SHIFT and drag, but when you try using album title you get a circle with a diagonal line. Can ...

  • Regular
  • Just noticed this today.   You used to be able to drag an album or EP name to a playlist to move all the songs at once.   You can still highligt all songs with SHIFT and drag, but w...
  • Carina
  • Community Legend
  • 124 Views
  • 1 replies
  • 1 likes
  • Windows
  • 124 Views
  • 1 replies
  • 1 likes

Suspicious updates in my Activity feed

Hi all, So I started using Spotfiy about a month ago and ever since I've been following a fair few artists, however there's some strange stuff constantly being put on my activity feed from a couple of them. Example 1: http://puu.sh/digT3/07b2352765.p...

  • Casual Listener
  • Hi all,   So I started using Spotfiy about a month ago and ever since I've been following a fair few artists, however there's some strange stuff constantly being put on my activity feed from...
  • 183 Views
  • 0 replies
  • 0 likes
  • Windows
  • 183 Views
  • 0 replies
  • 0 likes

COUNTRY CHANGE

Hi, i've got an Spotify account in Spain but I moved to Argentina and now it doesn't work. I can log in but it says that I've got no conexion and there is a message that says I have to change the country in my profile. The thing is that when I go to ...

  • Regular
  • Hi, i've got an Spotify account in Spain but I moved to Argentina and now it doesn't work. I can log in but it says that I've got no conexion and there is a message that says I have to change the cou...
  • madanero
  • Regular
  • 247 Views
  • 8 replies
  • 0 likes
  • Windows
  • 247 Views
  • 8 replies
  • 0 likes

Search for apps - how to find Emerge?

Does this exist on the desktop player anywhere? If so, how do I find it? http://spotifyemerge.com/ This leads me to a broader question - why is there no "search for app" function??

  • Regular
  • Does this exist on the desktop player anywhere? If so, how do I find it? http://spotifyemerge.com/ This leads me to a broader question - why is there no "search for app" function??
  • user-removed
  • Not applicable
  • 139 Views
  • 2 replies
  • 0 likes
  • Windows
  • 139 Views
  • 2 replies
  • 0 likes

The radio change automaticly and music stop.

When I listen a radio, an other, always the same, start and cut the lecture. I try to uninstall, I try to delete the radio but even that, she start again and stop the music.

  • Casual Listener
  • When I listen a radio, an other, always the same, start and cut the lecture. I try to uninstall, I try to delete the radio but even that, she start again and stop the music.
  • 149 Views
  • 0 replies
  • 0 likes
  • Windows
  • 149 Views
  • 0 replies
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Playlist radio station

There is a option when you right click on a playlist to make it a radio station... every time you try to do so i get an error message stting: Sorry, This Radio Station cannot be started. PLease try something else... Why have the option is it doesn't ...

  • Casual Listener
  • There is a option when you right click on a playlist to make it a radio station... every time you try to do so i get an error message stting: Sorry, This Radio Station cannot be started. PLease try s...
  • 201 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 201 Views
  • 0 replies
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I see this during syncing.. What is it?

While I was syncing with my phone. I see the third playlist to the right of "Starred". Has no name, and when I hover and click on the "Go to Playlist" overlay, nothing happens. It can be checked and unchecked though. How do I get rid of it?

unknown.jpg
  • Casual Listener
  • While I was syncing with my phone. I see the third playlist to the right of "Starred". Has no name, and when I hover and click on the "Go to Playlist" overlay, nothing happens. It can be checked and ...
  • Carina
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Windows
  • 215 Views
  • 1 replies
  • 0 likes

Sound Card Glitch

I have found a Glitch with spotify! if you unplug whatever audio meathod you are using to listen to music, while playing music, it induces a Sound card glitch. It will loop the second that induced the glitch repedatly after you resume the music. As o...

  • Regular
  • I have found a Glitch with spotify!   if you unplug whatever audio meathod you are using to listen to music, while playing music, it induces a Sound card glitch.   It will loop the ...
  • Carina
  • Community Legend
  • 995 Views
  • 1 replies
  • 0 likes
  • Windows
  • 995 Views
  • 1 replies
  • 0 likes