Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80195 Views

40 replies

68 likes

  • 80195 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lourdesmani

Visitor

769365 Views

502 replies

64 likes

  • 769365 Views
  • 502 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16423 Views

17 replies

5 likes

  • 16423 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
  • 0 replies
  • 4 likes

Favourite songs screen is stuck, tells me to go to "Browse"

I want to start cataloguing songs into playlists by genre. I tried to access them but this appears:I already have several favourited songs. If I double-click "Songs", it plays the same 3 songs, nothing else. Help?Thanks in advance.

Newbie

I want to start cataloguing songs into playlists by genre. I tried to access them but this appears: I already have several favourited songs. If I double-click "Songs", it plays the same 3 songs,...

252 Views

0 replies

0 likes

Windows
  • 252 Views
  • 0 replies
  • 0 likes

Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

This never used to happen but for the past week as soon as I open Spotify, my whole system freezes with 100% disc activity until I hard boot it. This doesn't happen if I don't open Spotify and it also doesn't happen if I reinstall spotify first but i...

Regular

This never used to happen but for the past week as soon as I open Spotify, my whole system freezes with 100% disc activity until I hard boot it. This doesn't happen if I don't open Spotify and it als...

294 Views

0 replies

1 likes

Windows
  • 294 Views
  • 0 replies
  • 1 likes

No longer seeing Discover Weekly playlist

Hi, when I go to Browse, Discover tab, I just see Release Rader in "Playlists Made Just For You" where I used to see both Discover and Release. I can get to it via the web link ( https://www.spotify.com/discoverweekly/ ) but I never see it in the usu...

Music Fan

Hi, when I go to Browse, Discover tab, I just see Release Rader in "Playlists Made Just For You" where I used to see both Discover and Release.     I can get to it via the web link ( http...

mwexler

Music Fan

2479 Views

2 replies

0 likes

Windows
  • 2479 Views
  • 2 replies
  • 0 likes

Solved!! Play music from PC and chromecast audio

Does anone know if it is possible to play music from a computer at the same time as i play from a chromecast audio? I have my main sound system connected to a computer, but i have speakers outside htat i want to connect to a chromecast device, and ha...

Casual Listener

Does anone know if it is possible to play music from a computer at the same time as i play from a chromecast audio? I have my main sound system connected to a computer, but i have speakers outside ht...

ruipgv

Music Fan

2224 Views

3 replies

0 likes

Windows
  • 2224 Views
  • 3 replies
  • 0 likes

Solved!! Disable Daily Mix - slow app start

Hi, my Spotify app has a really slow start.One of the reason is probably the Daily mixes's loading: when they were loaded all works properly.I don't use them and I want to deactivate their generation.It's possible? How? Thanks.I have Windows 10 64 bi...

Casual Listener

Hi, my Spotify app has a really slow start. One of the reason is probably the Daily mixes's loading: when they were loaded all works properly. I don't use them and I want to deactivate their genera...

ruipgv

Music Fan

927 Views

1 replies

0 likes

Windows
  • 927 Views
  • 1 replies
  • 0 likes

When my money will return to me?

I'm living in Turkey. I bought spotify for pupil. But I'm study in High school. 6,99 TL withdrew from master card. When my money will return to me?

Visitor

I'm living in Turkey. I bought spotify for pupil. But I'm study in High school. 6,99 TL withdrew from master card. When my money will return to me?

Hubo

Community Legend

487 Views

1 replies

0 likes

Windows
  • 487 Views
  • 1 replies
  • 0 likes

Shuffle repeats the same order on repeat

Hi, I don't know if this is by design (seems weird if it is), but I have an issue with shuffle. Say I have a playlist with 5 songs in it, and I play it with both shuffle and repeat on. It will play the 5 songs in a random order, which is fine, but th...

Casual Listener

Hi, I don't know if this is by design (seems weird if it is), but I have an issue with shuffle. Say I have a playlist with 5 songs in it, and I play it with both shuffle and repeat on. It w...

1187 Views

0 replies

2 likes

Windows
  • 1187 Views
  • 0 replies
  • 2 likes

Annoying "Re-install" after logging in to my computer or restarting computer etc.

So this small "problem" has been annoying me for a while... Usually always when i turn on my desktop(running Windows 10 Pro) or my laptop(running Windows 7 Professional) my Spotify desktop app shows a pop up window where it says that it is installing...

Newbie

So this small "problem" has been annoying me for a while...   Usually always when i turn on my desktop(running Windows 10 Pro) or my laptop(running Windows 7 Professional) my Spotify desktop a...

457 Views

0 replies

1 likes

Windows
  • 457 Views
  • 0 replies
  • 1 likes

Spotify's onscreen position

Heya, I've looked around the forums for abit and cant seem to find anyone with this problem.A bit of background info:I have 2 monitors and when i use spotify i open it at the half the size of my second monitor(Windows key + right arrow) till its half...

Newbie

Heya,   I've looked around the forums for abit and cant seem to find anyone with this problem. A bit of background info: I have 2 monitors and when i use spotify i open it at the half the si...

393 Views

0 replies

0 likes

Windows
  • 393 Views
  • 0 replies
  • 0 likes

Bug with heart in daily mix

Whenever i click on the heart in daily mix, it disappear when i click on another song in the list.

Visitor

Whenever i click on the heart in daily mix, it disappear when i click on another song in the list.

366 Views

0 replies

1 likes

Windows
  • 366 Views
  • 0 replies
  • 1 likes

Local Files refresh ? Spotify doesn't detect when something changes

So I have quite a few problems with this application ... I tried to import the Windows Media Player playlists, but Spotify couldn't find half the song (Windows's playlist are to blame here ...) So I decided to create my playlists again. I unchecked D...

Regular

So I have quite a few problems with this application ...   I tried to import the Windows Media Player playlists, but Spotify couldn't find half the song (Windows's playlist are to blame here ....

833 Views

0 replies

4 likes

Windows
  • 833 Views
  • 0 replies
  • 4 likes

Solved!! Get rid of Spotify Web Helper

Many, many times I unchecked "Allow Spotify to be opened from the web" in the “Advanced settings”. Just as often I checked “No proxy”. But, these settings are not saved. Every time again this annoying “WebHelper” is running and it also appears in aut...

Visitor

Many, many times I unchecked "Allow Spotify to be opened from the web" in the “Advanced settings”. Just as often I checked “No proxy”. But, these settings are not saved.   Every time again thi...

user-removed

Not applicable

25352 Views

4 replies

1 likes

Windows
  • 25352 Views
  • 4 replies
  • 1 likes

Spotify completely freezes my computer

The spotify program completely freezes, slows, and crashes all other programs when i start it. I have updated my motherboard drivers, my audio drivers, have removed and installed spotify over and over again, and stil it crashes my computer. I have tr...

Casual Listener

The spotify program completely freezes, slows, and crashes all other programs when i start it. I have updated my motherboard drivers, my audio drivers, have removed and installed spotify over and ove...

Echoplexic

Newbie

15173 Views

14 replies

0 likes

Windows
  • 15173 Views
  • 14 replies
  • 0 likes

Local Files Not Fully Appearing

Hi all, I've recently encountered a problem with local files. Previously, I faced a problem with it and I used the solution that was linked on Reddit with installing an older version of Spotify. However, all of a sudden, my Spotify is not synchronisi...

Newbie

Hi all, I've recently encountered a problem with local files.  Previously, I faced a problem with it and I used the solution that was linked on Reddit with installing an older version of Spotif...

396 Views

0 replies

1 likes

Windows
  • 396 Views
  • 0 replies
  • 1 likes

Friend activity not showing?

Okay, I recently encountered a problem where I can't see my friends activity, I don't know if this will work, but I simply went to "View" on the top left corner of the screen, pressed "Zoom out" until I could see the sidebar with my friends activity....

Regular

Okay, I recently encountered a problem where I can't see my friends activity, I don't know if this will work, but I simply went to "View" on  the top left corner of the screen, pressed "Zoom out...

1214244186

Casual Listener

10095 Views

4 replies

12 likes

Windows
  • 10095 Views
  • 4 replies
  • 12 likes

why does spotify clear my cue when i accidentally double click a song

Why does spotify clear my cue when i accidentally double click a song? It's in the title of this subject, I didn't know how to send this to them directly, so I guess I'll leave it here. And if anyone can answer, thanks in advance. also labels are **b...

Newbie

Why does spotify clear my cue when i accidentally double click a song? It's in the title of this subject, I didn't know how to send this to them directly, so I guess I'll leave it here. And if anyone...

287 Views

0 replies

0 likes

Windows
  • 287 Views
  • 0 replies
  • 0 likes

spotify this song is not available if you have the file on your computer import it

This annoying message keeps popping up that says "spotify this song is not available if you have the file on your computer import it", for every song on my playlist. When this happens, it makes my computers sound not work either. So i have to restart...

Newbie

This annoying message keeps popping up that says "spotify this song is not available if you have the file on your computer import it", for every song on my playlist. When this happens, it makes my co...

joethebeast

Newbie

618 Views

3 replies

2 likes

Windows
  • 618 Views
  • 3 replies
  • 2 likes

i can't uninstall spotify

i tried everything to uninstall spotify but i can't uninstall spotify i like spotify but i can't play any game while its installed like ( Overwatch, Subnautica, Star wars battlefront, )they dont even work or i just lag the **bleep** please help me ho...

Newbie

i tried everything to uninstall spotify but i can't uninstall spotify i like spotify but i can't play any game while its installed like ( Overwatch, Subnautica, Star wars battlefront, ) they dont ev...

Sebasty

Community Legend

3142 Views

1 replies

0 likes

Windows
  • 3142 Views
  • 1 replies
  • 0 likes

Set some songs to only ever play together in sequence

Feature request: There are two songs, called "Blah part 1" and "Blah part 2". I woud like to set it that these two only ever play as a pair, in sequence. That would be great! Thanks

Newbie

Feature request:   There are two songs, called "Blah part 1" and "Blah part 2". I woud like to set it that these two only ever play as a pair, in sequence.    That would be great! ...

jnorris170

Community Legend

331 Views

1 replies

0 likes

Windows
  • 331 Views
  • 1 replies
  • 0 likes

Local files syncing gone wrong (AGAIN AND AGAIN)

TL;DR: Local files' tab shows 99 songs of the 154 I have in my folder Local files have been a recurring problem for me lately. Last week I wanted to add a couple songs, so I closed Spotify, copied the songs to my "Music" folder, then from there to my...

Casual Listener

TL;DR: Local files' tab shows 99 songs of the 154 I have in my folder   Local files have been a recurring problem for me lately. Last week I wanted to add a couple songs, so I closed Spot...

Meraj1

Newbie

840 Views

1 replies

0 likes

Windows
  • 840 Views
  • 1 replies
  • 0 likes