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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139142 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139142 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54893 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54893 Views
  • 0 replies
  • 33 likes

Personal Tracks - Is there an option to tell Spotify not to play them?

When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I would get a notice saying "can't play current track...

  • Newbie
  • When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I ...
  • Peter__
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • Windows
  • 349 Views
  • 1 replies
  • 0 likes

Disconnect everywhere issue

Hello, I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect from home, I cannot connect to Spotify at the office. Even thoug...

  • Newbie
  • Hello,   I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect fr...
  • Peter__
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Windows
  • 266 Views
  • 1 replies
  • 0 likes

Controlling play on iPhone from my PC

So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone. But what I want is to play music on my iPhone (connected to me hifi), controlled from my desktop where I work. It work...

  • Casual Listener
  • So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone.    But what I want is to play music on my iPhone (con...
  • Peter__
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Windows
  • 164 Views
  • 1 replies
  • 0 likes

Can't use music hotkeys to control Spotify

I'm running Windows 8.1 on an Asus N56VB. It has integrated the play, pause, next, previous buttons, as almost any other laptop. But they don't work with Spotify. I have nothing else opened, and still can't get them to work with it. How do I fix it? ...

  • Visitor
  • I'm running Windows 8.1 on an Asus N56VB.   It has integrated the play, pause, next, previous buttons, as almost any other laptop.   But they don't work with Spotify. I have nothing...
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • Windows
  • 207 Views
  • 1 replies
  • 0 likes

CONTINUED PROBLEMS COPYING HTTP AND PASTING TO FACEBOOK

Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week and the problem is still there!! Does anyone know ho...

  • Casual Listener
  • Well here we go again... I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week ...
  • Carina
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • Windows
  • 118 Views
  • 1 replies
  • 0 likes

Solved!! Cant view band pages

Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' wont load either.

  • Casual Listener
  • Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' ...
  • medion345
  • Casual Listener
  • 985 Views
  • 2 replies
  • 3 likes
  • Windows
  • 985 Views
  • 2 replies
  • 3 likes

Synchonize an other newly created account with Facebook

Hello, people. I just created a new Spotify account, so I wouldn't have to go to the trouble of deleting my playlists one by one. Thing is, I also want to synchronize that new account with my Facebook profile, which in itself is still associated with...

  • Visitor
  • Hello, people.   I just created a new Spotify account, so I wouldn't have to go to the trouble of deleting my playlists one by one. Thing is, I also want to synchronize that new account with...
  • Rodrigo
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Windows
  • 163 Views
  • 1 replies
  • 0 likes

Profile recently played song?

Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs? And sorry if asked 1000times...

  • Newbie
  • Hi, I just wonder do the profiles on Spotify just show last played artis or is it possible ot make it show last played songs?   And sorry if asked 1000times...
  • hans-jürgen
  • Roadie
  • 864 Views
  • 1 replies
  • 0 likes
  • Windows
  • 864 Views
  • 1 replies
  • 0 likes

Help With Raising/Lowering Volume With Keyboard

I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only hotkeys on my keyboard that work with spotify are t...

  • Newbie
  • I'm using a Logitech K360 keyboard currently that has buttons for play/pause, forward, backward, volume up, volume down, and mute. I usually play music with spotify while playing games, but the only ...
  • user-removed
  • Not applicable
  • 629 Views
  • 1 replies
  • 1 likes
  • Windows
  • 629 Views
  • 1 replies
  • 1 likes

Solved!! The end of Spotify App on Desktop platform?!

Hi, I saw a notice that in next updates Spotify will going to kill its Apps on Desktop Client Service!?Check here. https://gigaom.com/2014/11/03/spotify-kills-its-app-platform-three-years-after-its-launch/

  • Roadie
  • Hi, I saw a notice that in next updates Spotify will going to kill its Apps on Desktop Client Service!? Check here. https://gigaom.com/2014/11/03/spotify-kills-its-app-platform-three-years-after-i...
  • krikelin
  • Community Legend
  • 6538 Views
  • 17 replies
  • 1 likes
  • Windows
  • 6538 Views
  • 17 replies
  • 1 likes

Solved!! Can't Delete Playlists

Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go back to the same order they were. Please help. would r...

  • Casual Listener
  • Whenever I delete a playlist thru the Spotify Desktop app in Windows, within a minute or so the playlist reappears. I also can't rearrange my playlists. Same problem. After a minute or so they go bac...
  • Carina
  • Community Legend
  • 19123 Views
  • 5 replies
  • 0 likes
  • Windows
  • 19123 Views
  • 5 replies
  • 0 likes

Solved!! No sound for 2 months. I'm done.

This is a problem for many I've found but no help from Spotify itself other than "Make sure your volume is turrned up." I've uninstalled it. I'm amazed there is no answer for this issue that so many have. Mine just stopped while in the middle of play...

  • Regular
  • This is a problem for many I've found but no help from Spotify itself other than "Make sure your volume is turrned up." I've uninstalled it.  I'm amazed there is no answer for this issue that so...
  • nanrector
  • Regular
  • 972 Views
  • 2 replies
  • 0 likes
  • Windows
  • 972 Views
  • 2 replies
  • 0 likes

Help pleaese! Posted before but not fixed

I have reinstalled multiple times but nothing is working!! Got premium to see if it would make a difference somehow but nope nothing!! Please help its frustrating!

  • Casual Listener
  • I have reinstalled multiple times but nothing is working!! 😕 Got premium to see if it would make a difference somehow but nope nothing!! Please help its frustrating! 
  • Josh
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Windows
  • 166 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't show similar artist tab.

Hello everyone, Since this morning spotify doesn't show the similar artists tab for a lot of artists (see below -> Overzicht = Overview & Biografie = Biography). Does anyone know what the problem may be? Thanks, Wes

Naamloos.jpg
  • Casual Listener
  • Hello everyone,   Since this morning spotify doesn't show the similar artists tab for a lot of artists (see below -> Overzicht = Overview & Biografie = Biography).    ...
  • subscriber360
  • Casual Listener
  • 2712 Views
  • 32 replies
  • 5 likes
  • Windows
  • 2712 Views
  • 32 replies
  • 5 likes

QUESTION ABOUT OFFLINE SWITCH IN MY SONGS FOLDER

Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music/Songs section, but in the playlist that is posible...

  • Visitor
  • Hello, sorry for my english, it´s not my mother tongue. I am trying to put songs offline in the desktop version of spotify but I see there is no posible to switch to available offline in the My Music...
  • Swanny
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Windows
  • 194 Views
  • 1 replies
  • 0 likes

Left side frame will not allow me to adjust it wide enough

Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards the right. I turned off the Activity frame on the ri...

  • Gig Goer
  • Currently I am only able to drag the desktop's left side frame to a width which is not wide enough for me to read all of the text in my Playlists. I would like to be able to drag it further towards t...
  • vbartoloma
  • Gig Goer
  • 182 Views
  • 2 replies
  • 0 likes
  • Windows
  • 182 Views
  • 2 replies
  • 0 likes

Discover Tab

I cannot find the discover tab that I used to have. I have searched the web and found that it is now located under browse but it is not showing up there for me. I only have the options of overview, top lists, genres&moods, news, new releases, and hig...

  • Newbie
  • I cannot find the discover tab that I used to have.  I have searched the web and found that it is now located under browse but it is not showing up there for me.  I only have the options of...
  • jmalibeeson
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • Windows
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Follow button bug

Since a few days the embedded follow button doesn't display number of followers on website where it's activated.It has been always working good before. http://www.soundofus.com http://twitter.com/soundofus

  • Spotify Star
  • Spotify Star
  • Since a few days the embedded follow button doesn't display number of followers on website where it's activated. It has been always working good before.   http://www.soundofus.com http://...
  • Soundofus
  • Spotify Star
  • 908 Views
  • 3 replies
  • 0 likes
  • Windows
  • 908 Views
  • 3 replies
  • 0 likes

Solved!! Playing a song plays my local files instead

I have created a playlist by right-clicking an album title and then choosing "Add to..." / "New Playlist". In my local files there are live versions of the tracks on the album. Playing this playlist plays the live version from my local files instead ...

  • Casual Listener
  • I have created a playlist by right-clicking an album title and then choosing "Add to..." / "New Playlist".   In my local files there are live versions of the tracks on the album.   ...
  • Tommycockles15
  • Newbie
  • 6757 Views
  • 6 replies
  • 0 likes
  • Windows
  • 6757 Views
  • 6 replies
  • 0 likes

Available offline for albums and songs

I understand that the available offline feature for Desktop is only enabled for playlists and not for albums / songs (which makes no sense). But on Android app, you can make anything available offline including albums and songs. Why the difference in...

  • Regular
  • I understand that the available offline feature for Desktop is only enabled for playlists and not for albums / songs (which makes no sense). But on Android app, you can make anything available offlin...
  • Josh
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Windows
  • 208 Views
  • 1 replies
  • 0 likes