Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12255 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1471 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3746 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hello there!Everytime I open Spotify on my laptop, using the direct access on the desktop, it says "installation program" ad shows the spotify icon on a box. It's annoying, because it's been istalled for a while, and also, it takes more time to start...
Hello there! Everytime I open Spotify on my laptop, using the direct access on the desktop, it says "installation program" ad shows the spotify icon on a box. It's annoying, because it's been i...
Roadie
583 Views
1 replies
0 likes
Hi there!I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotify-instagram-discover-weekly) so I wonder if this wond...
Hi there! I noticed Discover Weekly hasn't updated in weeks. I just read that two days ago the guy behind it left Spotify for Instagram (https://www.recode.net/2017/5/22/15674716/matthew-ogle-spotif...
Community Legend
1174 Views
5 replies
1 likes
Hi,so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound). I looked up the event viewer and there is a Kernel Power Problem ID 4...
Hi, so, every time I use Mozilla Firefox and the Spotify app at the same time my laptop crashes (It just stops doing anything and reacting at all, sometimes there is a brrrr sound). I looked ...
Community Legend
3487 Views
3 replies
0 likes
What the f*** was Spotify thinking? Restore the repeat controls now.Inexplicable. Stupid. Upsetting.
What the f*** was Spotify thinking? Restore the repeat controls now. Inexplicable. Stupid. Upsetting.
Community Legend
1172 Views
5 replies
0 likes
Keeps looping parts of my music when Im playing gamesVery annouying and Irritating
Keeps looping parts of my music when Im playing games Very annouying and Irritating
305 Views
0 replies
0 likes
I see what they were trying to to do, however, it's not realistic when splitting the 9,999 limit between devices... When you have playlists that are based on genre or mood, that's when this limit becomes a hassel. Not that people will listen to 9 day...
I see what they were trying to to do, however, it's not realistic when splitting the 9,999 limit between devices... When you have playlists that are based on genre or mood, that's when this ...
407 Views
0 replies
1 likes
I will be using Spotify and listening to music without being on 'Private Session', but what I'm currently listening to is not displaying on my followers' 'Friend activity' bar. Instead my name is under 'More Friends'. How can I enable my followers to...
I will be using Spotify and listening to music without being on 'Private Session', but what I'm currently listening to is not displaying on my followers' 'Friend activity' bar. Instead my name is und...
401 Views
0 replies
0 likes
I have Spotify Premium account. However, recently I noticed that my spotify account on my laptop shows that spotify is on offline mode even though it's connected to the WiFi. My laptop is Acer Aspire S13 PLEASE HELP
I have Spotify Premium account. However, recently I noticed that my spotify account on my laptop shows that spotify is on offline mode even though it's connected to the WiFi. My laptop is Acer Aspire...
Roadie
864 Views
1 replies
0 likes
Hello! Today I found one bug. As you can see spotify does not show time when I liked songs. I appeared only today. Also i tried remove and add again the song, liking it one more time, but nothing happens. Thank you!
Hello! Today I found one bug. As you can see spotify does not show time when I liked songs. I appeared only today. Also i tried remove and add again the song, liking it one more time, but nothing hap...
302 Views
0 replies
0 likes
I'm on Premium. I have a playlist and it keeps playing other songs from outside despite having AutoPlay off. I don't want to have to add more songs I don't want to it just to be able to listen without being distracted by other songs I don't want ther...
I'm on Premium. I have a playlist and it keeps playing other songs from outside despite having AutoPlay off. I don't want to have to add more songs I don't want to it just to be able to listen withou...
353 Views
0 replies
0 likes
I recently had Spotify downloaded onto my computer but for the past few days when I tried to open it, it would say that it was not working and would not open. I deleted it from the computer and now I am trying to redownload it but it is telling me th...
I recently had Spotify downloaded onto my computer but for the past few days when I tried to open it, it would say that it was not working and would not open. I deleted it from the computer and now I...
Casual Listener
1251 Views
2 replies
0 likes
So spotify consider to integrate a whole new feature into the software where by we can send a song to a friends queue,then the spotify app will produce a notification,then we can either decide to accept or not accept the suggestion,then maybe play th...
So spotify consider to integrate a whole new feature into the software where by we can send a song to a friends queue,then the spotify app will produce a notification,then we can either decide to acc...
240 Views
0 replies
5 likes
As well as here on this forum. I've expressed my disatisfaction with spotify's disregard towards its customers by reviewing the spotify phone app negatively. I suggest others here do the same. The phone app reviews are considerably more public than t...
As well as here on this forum. I've expressed my disatisfaction with spotify's disregard towards its customers by reviewing the spotify phone app negatively. I suggest others here do the s...
964 Views
5 replies
9 likes
This thing has been only updating once every 2 weeks, instead of 1 week, for the past 2 months. I figured it was a fluke at first, but now it seems constant. Why is it not called discover bi-weekly if you wont update it every week?
This thing has been only updating once every 2 weeks, instead of 1 week, for the past 2 months. I figured it was a fluke at first, but now it seems constant. Why is it not called discover bi-weekly i...
Regular
792 Views
4 replies
0 likes
Hi, In order to start a new spotify. I want to delete my old one. But I can't delete it. When I try it in the Program manager there is no error code. There is no task of spotify in the task manager. Can I delete it manual?
Hi, In order to start a new spotify. I want to delete my old one. But I can't delete it. When I try it in the Program manager there is no error code. There is no task of sp...
Roadie
466 Views
1 replies
0 likes
Hello,I recently wiped my hard drives and did a full reinstall of windows on my computer. I went to download Spotify and scanned it using VirusTotal (I scan everything just incase). It had a rating of 1/60 with the result being "Malware.Generic..."No...
Hello, I recently wiped my hard drives and did a full reinstall of windows on my computer. I went to download Spotify and scanned it using VirusTotal (I scan everything just incase). It had a rating...
Regular
3679 Views
4 replies
0 likes
I've noticed this before, but I sometimes see that two artists with similar names are jumbled together. The latest example that I have encountered is for the artist "Keith". You get the 1967 rock artist plus a reggae artist together.
I've noticed this before, but I sometimes see that two artists with similar names are jumbled together. The latest example that I have encountered is for the artist "Keith". You get the 1...
395 Views
0 replies
0 likes
Hello!I have noticed - and I would like to inform the Spotify developpers - that the more I update the desktop application, the more it takes time to load at start-up.Perhaps it is a problem of accumulation of new versions, perhaps it's caused by the...
Hello! I have noticed - and I would like to inform the Spotify developpers - that the more I update the desktop application, the more it takes time to load at start-up. Perhaps it is a problem of a...
Community Legend
483 Views
1 replies
1 likes
@JacobI'm sorry but I cannot support that idea... Sending somebody a song is a fine thing, but if it's just the song, then I can just make a collaborative playlist with that person and add songs to that (it would be nice with notifications though - I...
@Jacob I'm sorry but I cannot support that idea... Sending somebody a song is a fine thing, but if it's just the song, then I can just make a collaborative playlist with that person and add son...
338 Views
0 replies
6 likes
I have 15.9 GB of free space on my C drive, I think that's pretty much enough for Spotify to store files for offline mode. But my question is: WHY there is no option to download songs without putting them in a playlist? I don't want to right click an...
I have 15.9 GB of free space on my C drive, I think that's pretty much enough for Spotify to store files for offline mode. But my question is: WHY there is no option to download songs without putting...
361 Views
0 replies
1 likes
